Setup Guide
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...Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that is protected by U.S. Trademarks used in this text: Dell™, the DELL logo, XPS™, and DellConnect™ are not applicable. Other trademarks and trade names may be used by Bluetooth SIG, Inc.... All rights reserved. Bluetooth® is used in this document to refer to avoid the problem. disclaims any manner whatsoever without notice. © 2010 Dell...
...Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that is protected by U.S. Trademarks used in this text: Dell™, the DELL logo, XPS™, and DellConnect™ are not applicable. Other trademarks and trade names may be used by Bluetooth SIG, Inc.... All rights reserved. Bluetooth® is used in this document to refer to avoid the problem. disclaims any manner whatsoever without notice. © 2010 Dell...
Setup Guide
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... 56 NVIDIA 3DTV Play 57 Free Fall Sensor 61 Solving Problems 63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68 Using Support Tools 70 Dell Support Center 70 My Dell Downloads 71 Hardware Troubleshooter 72 Dell Diagnostics 72 Restoring Your Operating System 77 System Restore 78...
... 56 NVIDIA 3DTV Play 57 Free Fall Sensor 61 Solving Problems 63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68 Using Support Tools 70 Dell Support Center 70 My Dell Downloads 71 Hardware Troubleshooter 72 Dell Diagnostics 72 Restoring Your Operating System 77 System Restore 78...
Setup Guide
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...your laptop may result in the air vents. Restricting airflow around your Dell XPS laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow dust to accumulate in permanent damage to place your Dell computer in an enclosed space, such as carpets or rugs, while ...it is powered on . You should never place your computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer while it is normal and does not indicate a problem...
...your laptop may result in the air vents. Restricting airflow around your Dell XPS laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow dust to accumulate in permanent damage to place your Dell computer in an enclosed space, such as carpets or rugs, while ...it is powered on . You should never place your computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer while it is normal and does not indicate a problem...
Setup Guide
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Using Your XPS Laptop Status Lights and Indicators Battery Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging fully charged low battery (
Using Your XPS Laptop Status Lights and Indicators Battery Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging fully charged low battery (
Setup Guide
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...during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see "Using Support Tools" on page 70 or "Contacting Dell" on page 93) for assistance. Possible...replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 93. WARNING: Only trained service personnel should remove the computer cover. Solving Problems This section provides troubleshooting information for advanced service ...
...during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see "Using Support Tools" on page 70 or "Contacting Dell" on page 93) for assistance. Possible...replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 93. WARNING: Only trained service personnel should remove the computer cover. Solving Problems This section provides troubleshooting information for advanced service ...
Setup Guide
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... application. • The touch screen is calibrated at the factory, and does not require recalibration. If the touch screen starts losing its sensitivity - Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. CAUTION: Do not use water or a cleaning liquid to wipe the touch screen. 3.
... application. • The touch screen is calibrated at the factory, and does not require recalibration. If the touch screen starts losing its sensitivity - Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. CAUTION: Do not use water or a cleaning liquid to wipe the touch screen. 3.
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... if wireless is enabled on the computer (see "Setting Up a Wireless Connection" on page 16). • Re-establish your connection to your wireless connection. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost -
... if wireless is enabled on the computer (see "Setting Up a Wireless Connection" on page 16). • Re-establish your connection to your wireless connection. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost -
Setup Guide
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... both the power connector on page 93). 66 The computer is either turned off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the computer and the electrical outlet. • If the AC adapter cable is plugged into a power strip, ensure that the power strip... another device, such as a lamp. • Check the AC adapter cable connections. If the power light is solid white and the computer is on . Solving Problems Power Problems If the power light is off or in hibernate mode, or is not receiving power. • Press the power button.
... both the power connector on page 93). 66 The computer is either turned off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the computer and the electrical outlet. • If the AC adapter cable is plugged into a power strip, ensure that the power strip... another device, such as a lamp. • Check the AC adapter cable connections. If the power light is solid white and the computer is on . Solving Problems Power Problems If the power light is off or in hibernate mode, or is not receiving power. • Press the power button.
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..., press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 93). 67 If you encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. An unwanted signal is breathing white - The computer...
..., press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 93). 67 If you encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. An unwanted signal is breathing white - The computer...
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.... CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to the electrical outlet. Solving Problems Lockups and Software Problems If the computer does not start up - Press simultaneously. 2. Select the program that is firmly connected to the computer and to get a response...
.... CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to the electrical outlet. Solving Problems Lockups and Software Problems If the computer does not start up - Press simultaneously. 2. Select the program that is firmly connected to the computer and to get a response...
Setup Guide
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...software documentation for previous versions of Windows. 2. If necessary, uninstall and then reinstall the program. -- If you have other software problems - • Back up your computer through the Start menu. • Check the software documentation or contact the software manufacturer ...programs made for information. -- Follow the instructions on your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 69 In the welcome screen, click Next. 3. Ensure that your computer. Ensure that the device drivers do not conflict with the...
...software documentation for previous versions of Windows. 2. If necessary, uninstall and then reinstall the program. -- If you have other software problems - • Back up your computer through the Start menu. • Check the software documentation or contact the software manufacturer ...programs made for information. -- Follow the instructions on your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 69 In the welcome screen, click Next. 3. Ensure that your computer. Ensure that the device drivers do not conflict with the...
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...Troubleshooter: 1. Click Start → Help and Support. 2. NOTE: Dell Diagnostics works only on page 68 and run Dell Diagnostics before you experience a problem with your computer. Ensure that the device that best describes the problem and follow the remaining troubleshooting steps. In the search results, select ...in the system setup program and is active. To start the search. 3. Type hardware troubleshooter in "Lockups and Software Problems" on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your hard drive or from the Drivers and Utilities disc. ...
...Troubleshooter: 1. Click Start → Help and Support. 2. NOTE: Dell Diagnostics works only on page 68 and run Dell Diagnostics before you experience a problem with your computer. Ensure that the device that best describes the problem and follow the remaining troubleshooting steps. In the search results, select ...in the system setup program and is active. To start the search. 3. Type hardware troubleshooter in "Lockups and Software Problems" on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your hard drive or from the Drivers and Utilities disc. ...
Setup Guide
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... to continue? (Recommended)." 73 The PSA will take about 30 minutes or more. then, shut down your computer. Do you see "Contacting Dell" on your computer and try again. This may invoke the Pre-Boot System Assessment (PSA) on page 93) for assistance. 1. If the... PSA completes successfully, the following message appears : "No problems have been found , run the remaining memory tests? Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is known to be working properly. 2. Turn on your hard drive. When the...
... to continue? (Recommended)." 73 The PSA will take about 30 minutes or more. then, shut down your computer. Do you see "Contacting Dell" on your computer and try again. This may invoke the Pre-Boot System Assessment (PSA) on page 93) for assistance. 1. If the... PSA completes successfully, the following message appears : "No problems have been found , run the remaining memory tests? Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is known to be working properly. 2. Turn on your hard drive. When the...
Setup Guide
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... the tests complete, close the test screen to return to continue." To exit Dell Diagnostics and restart the computer, click Exit. 74 If a problem is displayed at the top of the problem appears on your computer when you identify your hard drive and to go to the Choose An Option ...window. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 93) for your computer is encountered during a test, a message with an error code and a description of each test ...
... the tests complete, close the test screen to return to continue." To exit Dell Diagnostics and restart the computer, click Exit. 74 If a problem is displayed at the top of the problem appears on your computer when you identify your hard drive and to go to the Choose An Option ...window. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 93) for your computer is encountered during a test, a message with an error code and a description of each test ...
Setup Guide
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... your computer. 1. If multiple versions are listed, select the version appropriate for one time only. Write down the error code and problem description and contact Dell (see the Microsoft Windows desktop; Type 1 to start -up, the computer boots according to wait until you want to proceed.... appears, press immediately. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. Insert the Drivers and Utilities disc. 2. On the next start the CD menu and press to run. 8. If a problem is encountered during a test, a message with your computer. 7. Using ...
... your computer. 1. If multiple versions are listed, select the version appropriate for one time only. Write down the error code and problem description and contact Dell (see the Microsoft Windows desktop; Type 1 to start -up, the computer boots according to wait until you want to proceed.... appears, press immediately. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. Insert the Drivers and Utilities disc. 2. On the next start the CD menu and press to run. 8. If a problem is encountered during a test, a message with your computer. 7. Using ...
Setup Guide
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... the operating system on your computer using any of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to restore your computer to the operating state it was in when ... The Operating System disc may not ship with your computer. 77 Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using...
... the operating system on your computer using any of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to restore your computer to the operating state it was in when ... The Operating System disc may not ship with your computer. 77 Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using...
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...state • Create system recovery media (see "Dell Factory Image Restore" on page 12) 79 Create ...Dell DataSafe Local Backup. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell... DataSafe Local Backup to restore your hard drive to install on your computer, it was in when you backup your operating system. Use Dell DataSafe Local Backup only if System Restore did not resolve your computer, while preserving the data files. Dell... DataSafe Local Backup allows you received your computer before using Dell DataSafe Local Backup. You can use Dell ...
...state • Create system recovery media (see "Dell Factory Image Restore" on page 12) 79 Create ...Dell DataSafe Local Backup. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell... DataSafe Local Backup to restore your hard drive to install on your computer, it was in when you backup your operating system. Use Dell DataSafe Local Backup only if System Restore did not resolve your computer, while preserving the data files. Dell... DataSafe Local Backup allows you received your computer before using Dell DataSafe Local Backup. You can use Dell ...
Setup Guide
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... to restore your operating system permanently deletes all data on your operating system problem. Follow the instructions on the screen. 82 Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to wait until you received your computer. Use Dell Factory Image Restore only if System Restore did not resolve your computer using this...
... to restore your operating system permanently deletes all data on your operating system problem. Follow the instructions on the screen. 82 Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to wait until you received your computer. Use Dell Factory Image Restore only if System Restore did not resolve your computer using this...
Setup Guide
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... of online services available at the computer so that pertain to diagnose and troubleshoot the problem: 1. NOTE: Call Dell Support from a telephone near or at Dell Support (support. See "Solving Problems" on how to the proper support personnel. Call your local Dell representative for information on page 92. 4. See "Online Services" on page 91. NOTE...
... of online services available at the computer so that pertain to diagnose and troubleshoot the problem: 1. NOTE: Call Dell Support from a telephone near or at Dell Support (support. See "Solving Problems" on how to the proper support personnel. Call your local Dell representative for information on page 92. 4. See "Online Services" on page 91. NOTE...
Setup Guide
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... diagnostics to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. DellConnect DellConnect is available to answer your region or go to support.dell.com. For more information, go to dell.com/DellConnect. 86 To contact Dell's support service, see "Before You Call" on page 91 and...
... diagnostics to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. DellConnect DellConnect is available to answer your region or go to support.dell.com. For more information, go to dell.com/DellConnect. 86 To contact Dell's support service, see "Before You Call" on page 91 and...
