User's Guide
Page 7
...; Use recycled paper. For updates, check our Web site at support.dell.com. Recycling • Recycle the product packaging. • Recycle your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Conserving ink • Use Quick Print or Draft Mode. ...; Use High Yield cartridges. Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer model • Configuring printer settings • Viewing and printing documents ...
...; Use recycled paper. For updates, check our Web site at support.dell.com. Recycling • Recycle the product packaging. • Recycle your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Conserving ink • Use Quick Print or Draft Mode. ...; Use High Yield cartridges. Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer model • Configuring printer settings • Viewing and printing documents ...
User's Guide
Page 87
If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer support. Method ... the For additional assistance, use the Service Center link. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: ...for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 91 • "Print job does...
If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer support. Method ... the For additional assistance, use the Service Center link. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: ...for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 91 • "Print job does...
User's Guide
Page 88
...the print queue" on page 93 • "Cannot print through USB" on page 93 Incorrect language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press ....4 Press the arrow buttons to scroll to turn the printer on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Note: Do not release and until Language Selection appears on the display, indicating...
...the print queue" on page 93 • "Cannot print through USB" on page 93 Incorrect language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press ....4 Press the arrow buttons to scroll to turn the printer on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Note: Do not release and until Language Selection appears on the display, indicating...
User's Guide
Page 91
...problems, then try another USB port on the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead...not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder ...
...problems, then try another USB port on the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead...not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder ...
User's Guide
Page 92
...press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug ...printing is marked with a USB symbol. The USB port is finished. • Do not perform consecutive deep cleaning. • Contact technical support if the problem persists after a deep cleaning. A cleaning page prints. 6 Press the arrow buttons to scroll to a defective port. Troubleshooting 92 RECONNECT THE PRINTER POWER ...
...press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug ...printing is marked with a USB symbol. The USB port is finished. • Do not perform consecutive deep cleaning. • Contact technical support if the problem persists after a deep cleaning. A cleaning page prints. 6 Press the arrow buttons to scroll to a defective port. Troubleshooting 92 RECONNECT THE PRINTER POWER ...
User's Guide
Page 97
...your printer. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you may ... 6 in (Borderless). For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in step 1, then you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. Troubleshooting 97 b From the Paper Size pop-up menu, choose Photo or Best...
...your printer. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you may ... 6 in (Borderless). For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in step 1, then you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. Troubleshooting 97 b From the Paper Size pop-up menu, choose Photo or Best...
User's Guide
Page 133
... 9 paper exit tray 9 paper feed guard 9 paper guides 9 paper support 9 PictBridge port 9 power supply port 10 printer control panel 9 printhead 10 scanner glass 10 scanner unit 10 security slot 10 top cover 9 USB port 10 password 73 pausing print job 47 PDF creating from scan...print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents ...
... 9 paper exit tray 9 paper feed guard 9 paper guides 9 paper support 9 PictBridge port 9 power supply port 10 printer control panel 9 printhead 10 scanner glass 10 scanner unit 10 security slot 10 top cover 9 USB port 10 password 73 pausing print job 47 PDF creating from scan...print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents ...
User's Guide
Page 134
... mode changing 46 proof sheet using 39 protocol 82 publications finding 7 R recycling 6 Dell products 13 reducing an image 51 repeating an image 52 replacing ink cartridges 11 resetting ... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows ...troubleshooting checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 102 troubleshooting, copy scanner unit does not close 99 troubleshooting, copy and...
... mode changing 46 proof sheet using 39 protocol 82 publications finding 7 R recycling 6 Dell products 13 reducing an image 51 repeating an image 52 replacing ink cartridges 11 resetting ... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows ...troubleshooting checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 102 troubleshooting, copy scanner unit does not close 99 troubleshooting, copy and...
User's Guide
Page 135
... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after installation...index 83 locating 72 Windows software Abbyy Sprint OCR 18 Adobe Photo Album Starter Edition 18 Dell Ink Management System 18 Fast Pics 18 Fax Setup Utility 18 Fax Solutions software 18 ... using Windows 66 information needed for setting up wireless printing 62 interference 78 resolving communication problems 117 security 61 security information 73 signal strength 77 SSID 73 troubleshooting 102 types of...
... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after installation...index 83 locating 72 Windows software Abbyy Sprint OCR 18 Adobe Photo Album Starter Edition 18 Dell Ink Management System 18 Fast Pics 18 Fax Setup Utility 18 Fax Solutions software 18 ... using Windows 66 information needed for setting up wireless printing 62 interference 78 resolving communication problems 117 security 61 security information 73 signal strength 77 SSID 73 troubleshooting 102 types of...