Dell™ Technology Guide
Page 284
...the computer. This option lists the most common symptoms. 3 If a problem is located at the top of each test screen. NOTE: The Service Tag for your Service Tag. 4 If you to run a complete test on page 337. NOTE: Select Test System to 20 minutes. This typically can take 10 to...NOTE: It is recommended that you select Extended Test from the main menu, the following table for more information. 284 Troubleshooting If you contact Dell, technical support will ask for your computer is encountered during a test, a message appears with an error code and a description of the ...
...the computer. This option lists the most common symptoms. 3 If a problem is located at the top of each test screen. NOTE: The Service Tag for your Service Tag. 4 If you to run a complete test on page 337. NOTE: Select Test System to 20 minutes. This typically can take 10 to...NOTE: It is recommended that you select Extended Test from the main menu, the following table for more information. 284 Troubleshooting If you contact Dell, technical support will ask for your computer is encountered during a test, a message appears with an error code and a description of the ...
Dell™ Technology Guide
Page 285
The device list may indicate requirements for the selected device. The software automatically identifies your Service Tag Number, PC Model Number, Express Service Code, your computer or all devices from system setup, memory, and various internal tests, and it displays ...Displays your computer such as drivers and downloads, training, tutorials, and Knowledge Base articles. Dell Support Center The Dell Support Center application is installed on the taskbar or from the Dell Support Center icon on your computer. Tab Results Errors Help Configuration Parameters Function Displays the...
The device list may indicate requirements for the selected device. The software automatically identifies your Service Tag Number, PC Model Number, Express Service Code, your computer or all devices from system setup, memory, and various internal tests, and it displays ...Displays your computer such as drivers and downloads, training, tutorials, and Knowledge Base articles. Dell Support Center The Dell Support Center application is installed on the taskbar or from the Dell Support Center icon on your computer. Tab Results Errors Help Configuration Parameters Function Displays the...
Dell™ Technology Guide
Page 335
...steps possible only at or near the computer. You are responsible for assistance and call from a retailer are not accepted. The code helps Dell's automated-support telephone system direct your computer. 3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), ...you. You may also be returned in the original (or equivalent) packing materials. Getting Help 335 You are also responsible for your Service Tag (typically located on page 336). Ensure that the computer documentation is for credit. 5 Pack the equipment to be asked to type ...
...steps possible only at or near the computer. You are responsible for assistance and call from a retailer are not accepted. The code helps Dell's automated-support telephone system direct your computer. 3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), ...you. You may also be returned in the original (or equivalent) packing materials. Getting Help 335 You are also responsible for your Service Tag (typically located on page 336). Ensure that the computer documentation is for credit. 5 Pack the equipment to be asked to type ...
Dell™ Technology Guide
Page 336
..., and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the bottom or back of your operating...
..., and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the bottom or back of your operating...
Dell™ Technology Guide
Page 343
...for testing the accuracy of data as it to the system bus. enhanced integrated device electronics - Use the Express Service Code when contacting Dell for hard drives and CD drives. FBD - Federal Communications Commission - electromagnetic interference - ExpressCard - A numeric code... expansion slot on the system board (in some computers) where you to as an extension of your Dell™ computer. Express Service Code - Also see Service Tag. extended capabilities port - Examples include video, modem, and sound cards. ExpressCards support both the PCI Express...
...for testing the accuracy of data as it to the system bus. enhanced integrated device electronics - Use the Express Service Code when contacting Dell for hard drives and CD drives. FBD - Federal Communications Commission - electromagnetic interference - ExpressCard - A numeric code... expansion slot on the system board (in some computers) where you to as an extension of your Dell™ computer. Express Service Code - Also see Service Tag. extended capabilities port - Examples include video, modem, and sound cards. ExpressCards support both the PCI Express...
Dell™ Technology Guide
Page 350
... - SCSI - The SCSI can rename a shortcut icon. A bar code label on your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. you shut down the computer. real time clock - serial attached SCSI - A high-speed interface... used in ROM. Setup program differs from system setup. Shortcut icons do not change the location of the ATA (IDE) interface. SIM - Service Tag - A program that is not affected. An icon that can often be used to connect devices such as a handheld digital device or digital ...
... - SCSI - The SCSI can rename a shortcut icon. A bar code label on your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. you shut down the computer. real time clock - serial attached SCSI - A high-speed interface... used in ROM. Setup program differs from system setup. Shortcut icons do not change the location of the ATA (IDE) interface. SIM - Service Tag - A program that is not affected. An icon that can often be used to connect devices such as a handheld digital device or digital ...
Setup Guide
Page 39
..., Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer's model number, service tag, express service code, and service contact information. To launch the application, click the icon in the taskbar. Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need.
..., Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer's model number, service tag, express service code, and service contact information. To launch the application, click the icon in the taskbar. Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need.
Setup Guide
Page 45
The Service Tag helps you identify your computer when you see "Contacting Dell" on your computer. 1. Insert the Drivers and Utilities disc. 2. On.... Shut down your computer is displayed at the top of the problem will appear on page 58). Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with the error...next steps change the boot sequence for your computer and try again. NOTE: The Service Tag for one time only. To exit the Dell Diagnostics and to the devices specified in the system setup program. 43 When the...
The Service Tag helps you identify your computer when you see "Contacting Dell" on your computer. 1. Insert the Drivers and Utilities disc. 2. On.... Shut down your computer is displayed at the top of the problem will appear on page 58). Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with the error...next steps change the boot sequence for your computer and try again. NOTE: The Service Tag for one time only. To exit the Dell Diagnostics and to the devices specified in the system setup program. 43 When the...
Setup Guide
Page 46
... Option window. 10. If you identify your computer. 7. When the tests complete, close the test screen to return to proceed. 6. Select the test you contact Dell. 9. The Service Tag helps you encounter a problem during a test, a message with the error code and a description of each test screen. Remove the Drivers and Utilities disc. 44...
... Option window. 10. If you identify your computer. 7. When the tests complete, close the test screen to return to proceed. 6. Select the test you contact Dell. 9. The Service Tag helps you encounter a problem during a test, a message with the error code and a description of each test screen. Remove the Drivers and Utilities disc. 44...
Setup Guide
Page 59
..., turn on the bottom of the preceding requirements will be asked to Dell. Ensure that are also responsible for assistance and call more efficiently. The code helps Dell's automated-support telephone system direct your computer). Before You Call NOTE: Have your Service Tag (located on your computer before you call. You may be returned...
..., turn on the bottom of the preceding requirements will be asked to Dell. Ensure that are also responsible for assistance and call more efficiently. The code helps Dell's automated-support telephone system direct your computer). Before You Call NOTE: Have your Service Tag (located on your computer before you call. You may be returned...
Setup Guide
Page 60
If the computer is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you connected to determine the ...Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on the back or bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: •...
If the computer is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you connected to determine the ...Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on the back or bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: •...
Setup Guide
Page 63
... Warranty information, Terms and Conditions (U.S. To launch the Dell Support Center, click the icon in the taskbar support.dell.com 61 readme files access technical support and product help check on support.dell.com or to identify your computer on your order status...the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the bottom of your Service tag/Express Service Code - only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find drivers ...
... Warranty information, Terms and Conditions (U.S. To launch the Dell Support Center, click the icon in the taskbar support.dell.com 61 readme files access technical support and product help check on support.dell.com or to identify your computer on your order status...the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the bottom of your Service tag/Express Service Code - only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find drivers ...
