Mobile Precision Re-Image Guide
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... Keyboard 7. Broadcom Unified Security Hub 10. Not required for DCP System Manager features - STMicroelectronics Trusted Platform Module 4. O2Micro Smart Card Reader 6. UPEK TouchChip Fingerprint Reader 8. Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 3. Winbond Trusted Platform Module 5. Refer to ... & 64-Bit Note: Customers can obtain ALS feature by Dell in case Control Point System Manager is available on Dell's driver & downloads support web site (support.dell.com) under Microsoft Windows Vista only This component is applicable to Vista 32 & 64...
... Keyboard 7. Broadcom Unified Security Hub 10. Not required for DCP System Manager features - STMicroelectronics Trusted Platform Module 4. O2Micro Smart Card Reader 6. UPEK TouchChip Fingerprint Reader 8. Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 3. Winbond Trusted Platform Module 5. Refer to ... & 64-Bit Note: Customers can obtain ALS feature by Dell in case Control Point System Manager is available on Dell's driver & downloads support web site (support.dell.com) under Microsoft Windows Vista only This component is applicable to Vista 32 & 64...
Mobile Precision Re-Image Guide
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... provides access to work on Windows XP and Vista Drivers Installer Note: The Dell Data Protection | Access application installer will uninstall Dell System Manager if present on Dell's driver & downloads support web site (support.dell.com) under the "Dell Data Protection" section - Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2.6.10 Dell Feature Enhancement Pack - DFEP is...
... provides access to work on Windows XP and Vista Drivers Installer Note: The Dell Data Protection | Access application installer will uninstall Dell System Manager if present on Dell's driver & downloads support web site (support.dell.com) under the "Dell Data Protection" section - Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2.6.10 Dell Feature Enhancement Pack - DFEP is...
E-Family Re-Image Guide
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...WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Dell Control Point Security Driver Pack. 10. USB 3.0 18. Intel vPro or AMT 17. Webcam driver - E-Family 1st generation only • Security Manager Latitude On & Precision On Reader ... and applications that must be installed on E-Family 2nd generation systems) 8. Integrated Wired Network Controller & Intel PROSet Utility / Application 9. Dell Desktop System Software 3. Audio 6. Free Fall Sensor 15. DCP • System Manager • Connection Manager - PCMCIA/SmartCard controller 4....
...WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Dell Control Point Security Driver Pack. 10. USB 3.0 18. Intel vPro or AMT 17. Webcam driver - E-Family 1st generation only • Security Manager Latitude On & Precision On Reader ... and applications that must be installed on E-Family 2nd generation systems) 8. Integrated Wired Network Controller & Intel PROSet Utility / Application 9. Dell Desktop System Software 3. Audio 6. Free Fall Sensor 15. DCP • System Manager • Connection Manager - PCMCIA/SmartCard controller 4....
E-Family Re-Image Guide
Page 17
...Security Manager driver (applies to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - This component is not required for XP 32 & 64-Bit and Win7 32 & 64-Bit Note... and is applicable to function and interface on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.10 Control Point System Manager - For All Day Battery Life feature (ADBL), install the Dell Control Point components offered by installing ALS utility in...
...Security Manager driver (applies to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - This component is not required for XP 32 & 64-Bit and Win7 32 & 64-Bit Note... and is applicable to function and interface on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.10 Control Point System Manager - For All Day Battery Life feature (ADBL), install the Dell Control Point components offered by installing ALS utility in...
Service Manual
Page 1
... this text: Dell, the DELL logo, and Dell Precision are not applicable. Trademarks used in this document to refer to either potential damage to hardware or loss of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button... damage, personal injury, or death. Reproduction of Dell Inc. NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer Base Assembly.../en/sm/index.htm[11/16/2012 10:26:08 AM]
... this text: Dell, the DELL logo, and Dell Precision are not applicable. Trademarks used in this document to refer to either potential damage to hardware or loss of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button... damage, personal injury, or death. Reproduction of Dell Inc. NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer Base Assembly.../en/sm/index.htm[11/16/2012 10:26:08 AM]
Service Manual
Page 3
... hard drive initialization. Microsoft Windows Vista®: 1. System board failure has occurred. Microsoft® Windows® XP: 1. restart the computer. Dell Diagnostics CAUTION: Before working ...graphics card into your file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Type hardware troubleshooter in Option ROM initialization. If the computer starts normally, continue to start button , and click Help and Support. 2. Troubleshooting: Dell Precision M6400...
... hard drive initialization. Microsoft Windows Vista®: 1. System board failure has occurred. Microsoft® Windows® XP: 1. restart the computer. Dell Diagnostics CAUTION: Before working ...graphics card into your file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Type hardware troubleshooter in Option ROM initialization. If the computer starts normally, continue to start button , and click Help and Support. 2. Troubleshooting: Dell Precision M6400...
Service Manual
Page 5
...device you select Test System to start from your computer. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] If you wait too long and the operating system logo appears...to test is displayed in system setup. 5. After all tests have completed, close the test window to return to complete. For more to the Dell Diagnostics Main Menu. 7. or down- Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear and ...
...device you select Test System to start from your computer. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] If you wait too long and the operating system logo appears...to test is displayed in system setup. 5. After all tests have completed, close the test window to return to complete. For more to the Dell Diagnostics Main Menu. 7. or down- Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear and ...
Service Manual
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... Non-system disk error - Not enough memory or resources. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Parameters NOTE: The device list may have to restart your computer to restore computer resources. The program that ...Features. 2. Insert a disk into the drive and try again - Close all windows and open is missing an essential file. If the error message is correctly installed. Troubleshooting: Dell Precision M6400 Service Manual The Dell Diagnostics obtains configuration information for all devices from the floppy drive and restart your computer...
... Non-system disk error - Not enough memory or resources. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Parameters NOTE: The device list may have to restart your computer to restore computer resources. The program that ...Features. 2. Insert a disk into the drive and try again - Close all windows and open is missing an essential file. If the error message is correctly installed. Troubleshooting: Dell Precision M6400 Service Manual The Dell Diagnostics obtains configuration information for all devices from the floppy drive and restart your computer...
Service Manual
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... by the manufacturer. Windows Vista: Click the Windows Vista Start button and click Computer. Test the drive - For information on www.dell.com at : www.dell.com/regulatory_compliance. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] ...or disk - Drive Problems CAUTION: Before working inside your computer, see the Dell™ Technology Guide at support.dell.com. See Dell Diagnostics. Insert another disc to the manufacturer's instructions. Troubleshooting: Dell Precision M6400 Service Manual If a peripheral device does not work, ensure that the device ...
... by the manufacturer. Windows Vista: Click the Windows Vista Start button and click Computer. Test the drive - For information on www.dell.com at : www.dell.com/regulatory_compliance. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] ...or disk - Drive Problems CAUTION: Before working inside your computer, see the Dell™ Technology Guide at support.dell.com. See Dell Diagnostics. Insert another disc to the manufacturer's instructions. Troubleshooting: Dell Precision M6400 Service Manual If a peripheral device does not work, ensure that the device ...
Service Manual
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... before writing to the optical. Troubleshooting: Dell Precision M6400 Service Manual Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. Click Start and click My Computer. 2. Check the speakers and subwoofer - Windows XP: 1. Right-click Local Disk C:....Windows volume control - Hard drive problems Run Check Disk - otherwise, contact your screen. Click Scan for information on the computer, click Continue; You can also search for the keyword standby in the drive or the media. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10...
... before writing to the optical. Troubleshooting: Dell Precision M6400 Service Manual Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. Click Start and click My Computer. 2. Check the speakers and subwoofer - Windows XP: 1. Right-click Local Disk C:....Windows volume control - Hard drive problems Run Check Disk - otherwise, contact your screen. Click Scan for information on the computer, click Continue; You can also search for the keyword standby in the drive or the media. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10...
Service Manual
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...see the Dell™ Technology Guide at support.dell.com. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] A program stops responding End the program - Windows XP: 1. Contact Dell Support. ...The computer does not start up Check the diagnostic lights - If you are unable to the electrical outlet The computer stops responding NOTICE: You may lose data if you have problems with a Dell IEEE 1394 device - Troubleshooting: Dell Precision M6400...
...see the Dell™ Technology Guide at support.dell.com. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] A program stops responding End the program - Windows XP: 1. Contact Dell Support. ...The computer does not start up Check the diagnostic lights - If you are unable to the electrical outlet The computer stops responding NOTICE: You may lose data if you have problems with a Dell IEEE 1394 device - Troubleshooting: Dell Precision M6400...
Service Manual
Page 11
...Next. 2. Ensure that it runs in an environment similar to access the Task Manager. 2. Troubleshooting: Dell Precision M6400 Service Manual 1. Click the Applications tab. 3. Windows Vista: The Program Compatibility Wizard configures a program so that the program is no longer responding. 4. ...meets the minimum hardware requirements needed to 10 seconds (until the computer turns off - Press simultaneously to non-XP operating system environments. 1. See the software documentation for troubleshooting information - Windows XP: The Program Compatibility Wizard configures ...
...Next. 2. Ensure that it runs in an environment similar to access the Task Manager. 2. Troubleshooting: Dell Precision M6400 Service Manual 1. Click the Applications tab. 3. Windows Vista: The Program Compatibility Wizard configures a program so that the program is no longer responding. 4. ...meets the minimum hardware requirements needed to 10 seconds (until the computer turns off - Press simultaneously to non-XP operating system environments. 1. See the software documentation for troubleshooting information - Windows XP: The Program Compatibility Wizard configures ...
Service Manual
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...- Troubleshooting: Dell Precision M6400 Service Manual No sound from speakers NOTE: The volume control in a safe and secure location. NOTICE: If your graphics card, go to check for your computer. Only part of the card is not muted. Check the diagnostic lights - Windows Vista: 1.... possible interference - See the Dell™ Technology Guide at support.dell.com. Windows XP: 1. Sound from the speakers is readable file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] See Diagnostic Lights. Adjust the Windows volume control - Adjust Resolution ...
...- Troubleshooting: Dell Precision M6400 Service Manual No sound from speakers NOTE: The volume control in a safe and secure location. NOTICE: If your graphics card, go to check for your computer. Only part of the card is not muted. Check the diagnostic lights - Windows Vista: 1.... possible interference - See the Dell™ Technology Guide at support.dell.com. Windows XP: 1. Sound from the speakers is readable file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] See Diagnostic Lights. Adjust the Windows volume control - Adjust Resolution ...
Service Manual
Page 16
... the battery bay before .htm[11/16/2012 10:26:20 AM] Slide the battery release latch and remove the battery. 1 battery 2 battery release latch 7. Disconnect any cards before working on Your Computer: Dell Precision M6400 Service Manual 1. file:///T|/htdocs/systems/wsm6400/en/sm.../before you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds. 3. NOTICE: To disconnect a network cable, first unplug the cable from your computer. In Windows XP...
... the battery bay before .htm[11/16/2012 10:26:20 AM] Slide the battery release latch and remove the battery. 1 battery 2 battery release latch 7. Disconnect any cards before working on Your Computer: Dell Precision M6400 Service Manual 1. file:///T|/htdocs/systems/wsm6400/en/sm.../before you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds. 3. NOTICE: To disconnect a network cable, first unplug the cable from your computer. In Windows XP...
Service Manual
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...:///T|/htdocs/systems/wsm6400/en/sm/memory.htm[11/16/2012 10:26:40 AM] Replace the base assembly cover (see Replacing the Base Assembly Cover). 5. b. To confirm the amount of memory installed in After Working on your desktop. Memory: Dell Precision M6400 Service Manual 1 tab 3 DIMM A and DIMM B... 2 notch 4 DIMM C and DIMM D 3. Click Properties® General. Follow the procedures in the computer: In Microsoft® Windows® XP, right-click the My Computer icon on...
...:///T|/htdocs/systems/wsm6400/en/sm/memory.htm[11/16/2012 10:26:40 AM] Replace the base assembly cover (see Replacing the Base Assembly Cover). 5. b. To confirm the amount of memory installed in After Working on your desktop. Memory: Dell Precision M6400 Service Manual 1 tab 3 DIMM A and DIMM B... 2 notch 4 DIMM C and DIMM D 3. Click Properties® General. Follow the procedures in the computer: In Microsoft® Windows® XP, right-click the My Computer icon on...
Service Manual
Page 79
...10:27:31 AM] If you must enter the system setup program to change the default boot order. 3. Flashing the BIOS From a CD NOTICE: Plug the AC adapter into a known good power source to prevent a loss of power. The File Download window appears. 6. Flashing the BIOS: Dell Precision M6400... Service Manual Back to Contents Page Flashing the BIOS Dell Precision™ M6400 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard...
...10:27:31 AM] If you must enter the system setup program to change the default boot order. 3. Flashing the BIOS From a CD NOTICE: Plug the AC adapter into a known good power source to prevent a loss of power. The File Download window appears. 6. Flashing the BIOS: Dell Precision M6400... Service Manual Back to Contents Page Flashing the BIOS Dell Precision™ M6400 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard...
Service Manual
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Back to your desktop and is titled the same as the downloaded BIOS update file. 9. Double-click the file icon on the desktop and follow the instructions on your desktop. 8. Flashing the BIOS: Dell Precision M6400 Service Manual The file downloads to Contents Page file:///T|/htdocs/systems/wsm6400/en/sm/bios.htm[11/16/2012 10:27:31 AM] The file icon appears on the screen. Click Close if the Download Complete window appears.
Back to your desktop and is titled the same as the downloaded BIOS update file. 9. Double-click the file icon on the desktop and follow the instructions on your desktop. 8. Flashing the BIOS: Dell Precision M6400 Service Manual The file downloads to Contents Page file:///T|/htdocs/systems/wsm6400/en/sm/bios.htm[11/16/2012 10:27:31 AM] The file icon appears on the screen. Click Close if the Download Complete window appears.
Setup and Quick Reference Guide
Page 3
Contents 1 About Your Computer 7 Front View 7 Back View 8 Battery Removal 9 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 10 2 Setting Up Your Computer 11 Quick Setup 11 Connecting to the Internet 14 Setting Up Your Internet Connection 14 Transferring Information to a New Computer 15 Microsoft® Windows Vista® Operating System 15 Microsoft Windows® XP 15 3 Specifications 19 4 Troubleshooting Tips 27 Using the Hardware Troubleshooter 27 Contents 3
Contents 1 About Your Computer 7 Front View 7 Back View 8 Battery Removal 9 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 10 2 Setting Up Your Computer 11 Quick Setup 11 Connecting to the Internet 14 Setting Up Your Internet Connection 14 Transferring Information to a New Computer 15 Microsoft® Windows Vista® Operating System 15 Microsoft Windows® XP 15 3 Specifications 19 4 Troubleshooting Tips 27 Using the Hardware Troubleshooter 27 Contents 3
Setup and Quick Reference Guide
Page 54
V view back, 7-8 front, 7 W warranty information, 41 Wi-Fi Catcher Network Locator, 10 Windows License label, 42 Windows Vista Dell Factory Image Restore, 38 Device Driver Rollback, 34 Program Compatibility wizard, 30 reinstalling, 41 returning to a previous device driver version, 34 System Restore, 36 Windows XP Device Driver Rollback, 34 Files and Settings Transfer Wizard, 15 reinstalling, 41 returning to a previous device driver version, 34 System Restore, 36 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 30 54 Index
V view back, 7-8 front, 7 W warranty information, 41 Wi-Fi Catcher Network Locator, 10 Windows License label, 42 Windows Vista Dell Factory Image Restore, 38 Device Driver Rollback, 34 Program Compatibility wizard, 30 reinstalling, 41 returning to a previous device driver version, 34 System Restore, 36 Windows XP Device Driver Rollback, 34 Files and Settings Transfer Wizard, 15 reinstalling, 41 returning to a previous device driver version, 34 System Restore, 36 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 30 54 Index