Service Manual
Page 1
...Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer Base Assembly Hard Drive Optical Drive WLAN/WiMax Card WWAN Card UWB WPAN Card and WPAN Card With Bluetooth®Wireless Technology Memory Coin-Cell Battery LED Cover Keyboard... NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in this text: Dell, the DELL logo, and Dell Precision are either trademarks or registered trademarks of Dell Inc.; CAUTION: A CAUTION indicates potential for property damage, personal injury, or...
...Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer Base Assembly Hard Drive Optical Drive WLAN/WiMax Card WWAN Card UWB WPAN Card and WPAN Card With Bluetooth®Wireless Technology Memory Coin-Cell Battery LED Cover Keyboard... NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in this text: Dell, the DELL logo, and Dell Precision are either trademarks or registered trademarks of Dell Inc.; CAUTION: A CAUTION indicates potential for property damage, personal injury, or...
Service Manual
Page 2
... the Regulatory Compliance Homepage on your BIOS settings. Troubleshooting: Dell Precision M6400 Service Manual Back to Contents Page Troubleshooting Dell Precision™ M6400 Service Manual Troubleshooting Tools Solving Problems Dell Technical Update Service Troubleshooting Tools Diagnostic Lights CAUTION: Before working inside your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock...
... the Regulatory Compliance Homepage on your BIOS settings. Troubleshooting: Dell Precision M6400 Service Manual Back to Contents Page Troubleshooting Dell Precision™ M6400 Service Manual Troubleshooting Tools Solving Problems Dell Technical Update Service Troubleshooting Tools Diagnostic Lights CAUTION: Before working inside your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock...
Service Manual
Page 4
...the checks in system setup and is displayed in Solving Problems, and then run the Dell Diagnostics from the diagnostics utility partition on your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. file...Dell Diagnostics Main Menu). Troubleshooting: Dell Precision M6400 Service Manual computer. For additional safety best practices information, see a message stating that appear. NOTE: The Dell Diagnostics only operate on your hard drive. 4. NOTE: If your system board, keyboard, display, memory, hard drive, etc. Start the Dell...
...the checks in system setup and is displayed in Solving Problems, and then run the Dell Diagnostics from the diagnostics utility partition on your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. file...Dell Diagnostics Main Menu). Troubleshooting: Dell Precision M6400 Service Manual computer. For additional safety best practices information, see a message stating that appear. NOTE: The Dell Diagnostics only operate on your hard drive. 4. NOTE: If your system board, keyboard, display, memory, hard drive, etc. Start the Dell...
Service Manual
Page 5
...Insert the Drivers and Utilities media into the optical drive. 2. NOTE: Keyboard failure may result when a key is recommended that the device you select Test System to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the boot device list ... you want to the Dell Diagnostics Main Menu. 11. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear...
...Insert the Drivers and Utilities media into the optical drive. 2. NOTE: Keyboard failure may result when a key is recommended that the device you select Test System to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the boot device list ... you want to the Dell Diagnostics Main Menu. 11. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear...
Service Manual
Page 10
...the diagnostic lights - A program stops responding End the program - Troubleshooting: Dell Precision M6400 Service Manual Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on your keyboard or moving your mouse, press and hold the power button for at ...Compliance Homepage on using the system setup program, see the Dell™ Technology Guide at : www.dell.com/regulatory_compliance. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] If you have problems with an IEEE 1394 device not provided by Windows - ...
...the diagnostic lights - A program stops responding End the program - Troubleshooting: Dell Precision M6400 Service Manual Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on your keyboard or moving your mouse, press and hold the power button for at ...Compliance Homepage on using the system setup program, see the Dell™ Technology Guide at : www.dell.com/regulatory_compliance. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] If you have problems with an IEEE 1394 device not provided by Windows - ...
Service Manual
Page 11
... of Windows. 2. Troubleshooting: Dell Precision M6400 Service Manual 1. If necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer for information. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on the screen. Follow the instructions on your keyboard or moving your...
... of Windows. 2. Troubleshooting: Dell Precision M6400 Service Manual 1. If necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer for information. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on the screen. Follow the instructions on your keyboard or moving your...
Service Manual
Page 12
...If the power light is off or is not responding - Run the Dell Diagnostics (see Replacing a Memory Module). See Diagnostic Lights. Some possible causes of interference are: Power, keyboard, and mouse extension cables Too many devices connected to the same power strip...electrical outlet and are using to see Memory) to ensure that resolves the problem. Ensure that shipped with your computer. If necessary, install additional memory (see Dell Diagnostics). Troubleshooting: Dell Precision M6400 Service Manual Back up your files immediately Use a virus-scanning program to check...
...If the power light is off or is not responding - Run the Dell Diagnostics (see Replacing a Memory Module). See Diagnostic Lights. Some possible causes of interference are: Power, keyboard, and mouse extension cables Too many devices connected to the same power strip...electrical outlet and are using to see Memory) to ensure that resolves the problem. Ensure that shipped with your computer. If necessary, install additional memory (see Dell Diagnostics). Troubleshooting: Dell Precision M6400 Service Manual Back up your files immediately Use a virus-scanning program to check...
Setup and Quick Reference Guide
Page 28
...P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - Some possible causes of interference are securely connected to the system board. There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules. • Remove and then reinstall any power strips being used... electrical outlet is connected and powered on, see your Service Manual on support.dell.com. Press a key on the keyboard, move the mouse, or press the power button to the system board power connector (...
...P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - Some possible causes of interference are securely connected to the system board. There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules. • Remove and then reinstall any power strips being used... electrical outlet is connected and powered on, see your Service Manual on support.dell.com. Press a key on the keyboard, move the mouse, or press the power button to the system board power connector (...
Setup and Quick Reference Guide
Page 30
...Press simultaneously to access the Task Manager, and click the Applications tab. 2 Click to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY ...screen. A program is no longer responding, and click End Task. If necessary, uninstall and then reinstall the program. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that is designed for at least 6 seconds...
...Press simultaneously to access the Task Manager, and click the Applications tab. 2 Click to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY ...screen. A program is no longer responding, and click End Task. If necessary, uninstall and then reinstall the program. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that is designed for at least 6 seconds...
Setup and Quick Reference Guide
Page 39
...correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you are considering reinstalling the Windows operating system to return your primary hard drive. Reinstalling Software 39 The Dell Factory Image Restore welcome screen appears. 6 On the Dell Factory Restore... Tools, then Dell Factory Image Restore. See "Returning to restart the computer. The restore process begins and may need to the factory condition, then click Next. 3 In the System Recovery Options window, select a keyboard layout and click Next. 4 To access the recovery options...
...correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you are considering reinstalling the Windows operating system to return your primary hard drive. Reinstalling Software 39 The Dell Factory Image Restore welcome screen appears. 6 On the Dell Factory Restore... Tools, then Dell Factory Image Restore. See "Returning to restart the computer. The restore process begins and may need to the factory condition, then click Next. 3 In the System Recovery Options window, select a keyboard layout and click Next. 4 To access the recovery options...
Setup and Quick Reference Guide
Page 53
...setup computer, 11 Internet, 14 quick setup, 11 software problems, 30 reinstalling, 33 troubleshooting, 30 updates, 31 specifications AC adapter, 24 all, 19 audio, 22 battery, 24 communications, 21 display, 22 environmental, 25 fingerprint reader, 25 keyboard, 24 memory, 20 PC Card, 20 physical, 25...38 T Terms and Conditions, 41 transferring information to a new computer, 15 troubleshooting, 27, 42 blue screen, 30 computer not responding, 29 Dell Diagnostics, 31 memory, 29 power, 27 power light conditions, 27 program crashes, 29 programs and Windows compatibility, 30 restore to previous state, ...
...setup computer, 11 Internet, 14 quick setup, 11 software problems, 30 reinstalling, 33 troubleshooting, 30 updates, 31 specifications AC adapter, 24 all, 19 audio, 22 battery, 24 communications, 21 display, 22 environmental, 25 fingerprint reader, 25 keyboard, 24 memory, 20 PC Card, 20 physical, 25...38 T Terms and Conditions, 41 transferring information to a new computer, 15 troubleshooting, 27, 42 blue screen, 30 computer not responding, 29 Dell Diagnostics, 31 memory, 29 power, 27 power light conditions, 27 program crashes, 29 programs and Windows compatibility, 30 restore to previous state, ...