User Guide
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Maintaining the printer 92 4 Shake the new cartridge to light may cause print quality problems. 6 Close the front door. Extended exposure to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Maintaining the printer 92 4 Shake the new cartridge to light may cause print quality problems. 6 Close the front door. Extended exposure to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
User Guide
Page 93
Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
User Guide
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Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Maintaining the printer 94 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Extended exposure to direct light for more than 10 minutes.
Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Maintaining the printer 94 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Extended exposure to direct light for more than 10 minutes.
User Guide
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...low supply conditions. Configuring supply notifications from the Embedded Web Server. Notes: • Selectable alerts can be set on the toner cartridge and imaging unit. • All selectable alerts can view some supplies for each supply, select one of the following notification options: Note: VNC Applet requires... Settings > Supply Notifications. 3 From the drop‑down menu for some supply conditions. 1 Open a Web browser, and then type the printer IP address in the address field. The IP address appears as four sets of numbers separated by periods, such as four sets of ‑life...
...low supply conditions. Configuring supply notifications from the Embedded Web Server. Notes: • Selectable alerts can be set on the toner cartridge and imaging unit. • All selectable alerts can view some supplies for each supply, select one of the following notification options: Note: VNC Applet requires... Settings > Supply Notifications. 3 From the drop‑down menu for some supply conditions. 1 Open a Web browser, and then type the printer IP address in the address field. The IP address appears as four sets of numbers separated by periods, such as four sets of ‑life...
User Guide
Page 104
... hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer might be hot. Note: You may need to do message 3 Tray 1 Jam, pull tray 1. Jam, front ...door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx...20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper. Clearing jams 104 Area Printer control panel What to open the front door.
... hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer might be hot. Note: You may need to do message 3 Tray 1 Jam, pull tray 1. Jam, front ...door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx...20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper. Clearing jams 104 Area Printer control panel What to open the front door.
User Guide
Page 105
Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not touch the photoconductor drum. Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer.
Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not touch the photoconductor drum. Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer.
User Guide
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Clearing jams 106 5 Lift the blue flap in front of the unit with the arrows on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the printer. 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the imaging unit into the printer.
Clearing jams 106 5 Lift the blue flap in front of the unit with the arrows on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the printer. 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the imaging unit into the printer.
User Guide
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.... • Cancel the current print job. Remove the paper stack from the standard bin. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. to print the portion of the job already stored and begin collating the rest Cannot defrag flash memory [37] Try...
.... • Cancel the current print job. Remove the paper stack from the standard bin. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. to print the portion of the job already stored and begin collating the rest Cannot defrag flash memory [37] Try...
User Guide
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... door Close the front door of the User's Guide. on the printer control panel to clear the message and Imaging unit nearly low [84.xy] If necessary, press on the printer control panel to order an imaging unit. Note: If the error message remains, then the flash memory device... current print job. Note: Downloaded fonts and macros that are deleted when the printer is powered off or restarted. to ignore the message and continue printing. to stop the defragmentation and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may be replaced. Defective...
... door Close the front door of the User's Guide. on the printer control panel to clear the message and Imaging unit nearly low [84.xy] If necessary, press on the printer control panel to order an imaging unit. Note: If the error message remains, then the flash memory device... current print job. Note: Downloaded fonts and macros that are deleted when the printer is powered off or restarted. to ignore the message and continue printing. to stop the defragmentation and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may be replaced. Defective...
User Guide
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.... Warning-Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. To accept any and all of these risks, then remove the third-party supply or part from your Dell printer or associated components. Paper too short [34] Try one or more of the following : • Load...
.... Warning-Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. To accept any and all of these risks, then remove the third-party supply or part from your Dell printer or associated components. Paper too short [34] Try one or more of the following : • Load...
User Guide
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...or unresponsive cartridge [31.xy] Try one or more information, visit http://support.dell.com or contact technical support. If missing, install the toner cartridge. Replace the toner cartridge. Printer restart. Press on installing the cartridge, see the "Replacing supplies" section of the...clear the message and continue printing. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. Note: The printer discards any data received through the parallel port. • From the printer control panel, set USB Buffer to ...
...or unresponsive cartridge [31.xy] Try one or more information, visit http://support.dell.com or contact technical support. If missing, install the toner cartridge. Replace the toner cartridge. Printer restart. Press on installing the cartridge, see the "Replacing supplies" section of the...clear the message and continue printing. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. Note: The printer discards any data received through the parallel port. • From the printer control panel, set USB Buffer to ...
User Guide
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... clear the message and continue printing. Solving printer problems • "Basic printer problems" on page 122 • "Option problems" on page 124 • "Paper feed problems" on page 126 Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section... then install a supported one to the electrical outlet. 5 Turn the printer back on installing the imaging unit, see the "Replacing supplies" section of the User's Guide. • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it. If missing, install the...
... clear the message and continue printing. Solving printer problems • "Basic printer problems" on page 122 • "Option problems" on page 124 • "Paper feed problems" on page 126 Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section... then install a supported one to the electrical outlet. 5 Turn the printer back on installing the imaging unit, see the "Replacing supplies" section of the User's Guide. • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it. If missing, install the...
User Guide
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... 1 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? Is the printer still printing blank pages? b Resend the print job. b Resend the print job. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Is the...
... 1 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? Is the printer still printing blank pages? b Resend the print job. b Resend the print job. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Is the...
User Guide
Page 134
a Move the width and length guides in the tray? b Resend the print job. Step 2 Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Do the paper size and type match the paper loaded in the tray to the correct positions for more of the ... tray to match the paper size specified in the tray. From the printer control panel, set the paper size and type in the Paper menu to direct light for the paper loaded. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray settings. Extended exposure to...
a Move the width and length guides in the tray? b Resend the print job. Step 2 Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Do the paper size and type match the paper loaded in the tray to the correct positions for more of the ... tray to match the paper size specified in the tray. From the printer control panel, set the paper size and type in the Paper menu to direct light for the paper loaded. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray settings. Extended exposure to...
User Guide
Page 135
Is paper with the correct paper type and weight in the tray. From the printer control panel, set to the type and weight of the paper loaded? Do shadow images still appear on prints? The problem is solved. b Resend the print job. b Resend the print job. Is the tray set...to match the paper loaded in the tray. Yes Go to step 2. Yes No The problem is the factory default setting. Step 4 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the Print dialog. Troubleshooting 135 Action Step 1 Load paper with the correct...
Is paper with the correct paper type and weight in the tray. From the printer control panel, set to the type and weight of the paper loaded? Do shadow images still appear on prints? The problem is solved. b Resend the print job. b Resend the print job. Is the tray set...to match the paper loaded in the tray. Yes Go to step 2. Yes No The problem is the factory default setting. Step 4 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the Print dialog. Troubleshooting 135 Action Step 1 Load paper with the correct...
User Guide
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...Did the gray background disappear from the prints? Did the gray background disappear from the prints? Troubleshooting 136 Action Step 2 Reinstall the imaging unit and the toner cartridge. The problem is solved. Yes No The problem is solved. Contact technical support. Do one or more than... 10 minutes. Extended exposure to step 3. Step 2 From the printer control panel, set the paper size in the tray to step 3. b Remove the imaging unit. a Remove the toner cartridge. Does the paper size match the paper loaded in the tray. Step...
...Did the gray background disappear from the prints? Did the gray background disappear from the prints? Troubleshooting 136 Action Step 2 Reinstall the imaging unit and the toner cartridge. The problem is solved. Yes No The problem is solved. Contact technical support. Do one or more than... 10 minutes. Extended exposure to step 3. Step 2 From the printer control panel, set the paper size in the tray to step 3. b Remove the imaging unit. a Remove the toner cartridge. Does the paper size match the paper loaded in the tray. Step...
User Guide
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... is solved. Do print irregularities still appear? b Resend the print job. Do print irregularities still appear? Are you use it. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. b Resend the print job. Store paper in the tray. Step 2 Go to ...step 4. Specify the paper size and type from the tray settings to step 5. From the printer Go to match the paper loaded in its original wrapper until you printing on your Dell printer dealer. Contact technical support or your operating system, specify the paper type and weight from ...
... is solved. Do print irregularities still appear? b Resend the print job. Do print irregularities still appear? Are you use it. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. b Resend the print job. Store paper in the tray. Step 2 Go to ...step 4. Specify the paper size and type from the tray settings to step 5. From the printer Go to match the paper loaded in its original wrapper until you printing on your Dell printer dealer. Contact technical support or your operating system, specify the paper type and weight from ...
User Guide
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Contact technical support or your Dell printer dealer. a From the Quality menu on prints Action Step 1 Measure the distance between the defects that equals: •...the defects. Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. No The problem is solved. Note: 8 is too dark Action Yes Step 1 Go to step 2. Troubleshooting 139 Repeating defects appear on the printer control panel, reduce the toner darkness...distance between the defects equal to one of the distance, and then contact technical support or your Dell printer dealer.
Contact technical support or your Dell printer dealer. a From the Quality menu on prints Action Step 1 Measure the distance between the defects that equals: •...the defects. Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. No The problem is solved. Note: 8 is too dark Action Yes Step 1 Go to step 2. Troubleshooting 139 Repeating defects appear on the printer control panel, reduce the toner darkness...distance between the defects equal to one of the distance, and then contact technical support or your Dell printer dealer.
User Guide
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...dark? Step 5 a Load paper from the Print dialog. Contact technical support. Step 6 Replace the imaging unit, and then resend the print job. Is the print still too dark? From the printer control panel, change the texture settings in the Paper Texture menu to match the paper you use ... you printing on your operating system, specify the paper type, texture and weight from Printing Preferences or from a fresh package. a From the printer control panel, set to step 3. Step 4 Check if the paper loaded in the Paper menu to high humidity. Note: Paper absorbs moisture due...
...dark? Step 5 a Load paper from the Print dialog. Contact technical support. Step 6 Replace the imaging unit, and then resend the print job. Is the print still too dark? From the printer control panel, change the texture settings in the Paper Texture menu to match the paper you use ... you printing on your operating system, specify the paper type, texture and weight from Printing Preferences or from a fresh package. a From the printer control panel, set to step 3. Step 4 Check if the paper loaded in the Paper menu to high humidity. Note: Paper absorbs moisture due...
User Guide
Page 143
... a recommended type of transparency. Contact technical support. Is the print quality still poor? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Is the printer printing solid black pages? The problem is solved. Troubleshooting 143 Printer is printing solid black pages Action Yes Step 1 Go to step 2. The problem is solved. From...
... a recommended type of transparency. Contact technical support. Is the print quality still poor? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Is the printer printing solid black pages? The problem is solved. Troubleshooting 143 Printer is printing solid black pages Action Yes Step 1 Go to step 2. The problem is solved. From...