User Guide
Page 8
...leave enough room for preparing to operate my printer • Regulatory information • Warranty information Find it here Software and Documentation CD Dell Printer Supplies Web site-http://dell.com/supplies You can purchase printer supplies online, by telephone, or in your...-Certified drivers for my printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges • Safety information ...
...leave enough room for preparing to operate my printer • Regulatory information • Warranty information Find it here Software and Documentation CD Dell Printer Supplies Web site-http://dell.com/supplies You can purchase printer supplies online, by telephone, or in your...-Certified drivers for my printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges • Safety information ...
User Guide
Page 45
... may wrinkle or seal envelopes. Have windows, holes, perforations, cutouts, or embossing - Adhesive material contaminates the printer and could void the printer and toner cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets. When printing... on labels: • Use labels designed specifically for laser printers. All‑cotton envelopes must not exceed 70...
... may wrinkle or seal envelopes. Have windows, holes, perforations, cutouts, or embossing - Adhesive material contaminates the printer and could void the printer and toner cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets. When printing... on labels: • Use labels designed specifically for laser printers. All‑cotton envelopes must not exceed 70...
User Guide
Page 90
...declared cartridge yield in their original packing until you are ready to order supplies by phone. The accuracy of the estimated number of remaining pages may vary significantly and is based on the recent printing history of the following : • Click Order Online to : Dell Printer Home... > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the printer. Ordering supplies using the Supplies Ordering Utility 1 Click or Start. 2 Click All Programs or...
...declared cartridge yield in their original packing until you are ready to order supplies by phone. The accuracy of the estimated number of remaining pages may vary significantly and is based on the recent printing history of the following : • Click Order Online to : Dell Printer Home... > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the printer. Ordering supplies using the Supplies Ordering Utility 1 Click or Start. 2 Click All Programs or...
User Guide
Page 91
Maintaining the printer 91 Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
Maintaining the printer 91 Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
User Guide
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Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 92 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 92 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
User Guide
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Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
User Guide
Page 95
...toward the front of the tray until it clicks into the printer by aligning the side rails of the cartridge with the arrows on both sides of the printer to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power... cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving the printer, follow these guidelines to lift it from the printer. Maintaining the printer 95 7 Insert the toner cartridge into place. • Use the handholds located on the side rails inside the...
...toward the front of the tray until it clicks into the printer by aligning the side rails of the cartridge with the arrows on both sides of the printer to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power... cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving the printer, follow these guidelines to lift it from the printer. Maintaining the printer 95 7 Insert the toner cartridge into place. • Use the handholds located on the side rails inside the...
User Guide
Page 98
...separated by setting the selectable alerts. The IP address appears as four sets of numbers separated by periods, such as four sets of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet. The virtual display works as 123.123.123.123. • If you would ...by periods, such as an actual display would like to be set on the toner cartridge and imaging unit. • All selectable alerts can view some supply conditions. 1 Open a Web browser, and then type the printer IP address in the Network/Ports menu. Not all supply conditions. • The percentage...
...separated by setting the selectable alerts. The IP address appears as four sets of numbers separated by periods, such as four sets of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet. The virtual display works as 123.123.123.123. • If you would ...by periods, such as an actual display would like to be set on the toner cartridge and imaging unit. • All selectable alerts can view some supply conditions. 1 Open a Web browser, and then type the printer IP address in the Network/Ports menu. Not all supply conditions. • The percentage...
User Guide
Page 104
...multipurpose feeder, and then remove the jammed paper. 6 Front door Jam, front door. [20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper. Clearing jams 104 Area Printer control panel What to cool before touching it. 1 Press the button on the right side of the..., then push the front duplex flap down, and then remove the jammed paper. Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and...
...multipurpose feeder, and then remove the jammed paper. 6 Front door Jam, front door. [20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper. Clearing jams 104 Area Printer control panel What to cool before touching it. 1 Press the button on the right side of the..., then push the front duplex flap down, and then remove the jammed paper. Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and...
User Guide
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Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not touch the photoconductor drum. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface.
Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not touch the photoconductor drum. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface.
User Guide
Page 107
... hot component, allow the surface to clear the message and continue printing. CAUTION-HOT SURFACE: The inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, press to cool before touching it. Jam, rear door [20y.xx] 1 Press the button... on the side rails inside of the printer might be hot. Clearing jams 107 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the right side of the printer, and then open the front door. 2 Gently pull down the rear...
... hot component, allow the surface to clear the message and continue printing. CAUTION-HOT SURFACE: The inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, press to cool before touching it. Jam, rear door [20y.xx] 1 Press the button... on the side rails inside of the printer might be hot. Clearing jams 107 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the right side of the printer, and then open the front door. 2 Gently pull down the rear...
User Guide
Page 113
...defragmentation and continue printing. • Delete fonts, macros, and other similar documents. • Use non-MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Cannot collate large document [37] Try one or more of the print job. • Cancel the current... print job. to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, press on the printer control panel to print the portion of the job already stored and begin collating the rest Cannot defrag flash memory...
...defragmentation and continue printing. • Delete fonts, macros, and other similar documents. • Use non-MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Cannot collate large document [37] Try one or more of the print job. • Cancel the current... print job. to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, press on the printer control panel to print the portion of the job already stored and begin collating the rest Cannot defrag flash memory...
User Guide
Page 114
... the Paper menu on the printer control panel. • Cancel the print job. Load [orientation]. Troubleshooting 114 Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace a toner cartridge very soon. If necessary, press on the printer control panel to clear the message... and Change [paper source] to clear the message and continue printing. on the printer control panel to [custom type name]. Change [paper source]...
... the Paper menu on the printer control panel. • Cancel the print job. Load [orientation]. Troubleshooting 114 Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace a toner cartridge very soon. If necessary, press on the printer control panel to clear the message... and Change [paper source] to clear the message and continue printing. on the printer control panel to [custom type name]. Change [paper source]...
User Guide
Page 119
...the data being printed. • Cancel the print job. For more of third-party supplies or parts can either be a toner cartridge or imaging unit. Warning-Potential Damage: Use of the following : • Load the correct size of non-genuine supplies or parts in the... usage beyond the intended life may damage your printer, press and printing. on the printer control panel simultaneously for about 10 seconds, and then turn the printer back on the printer control panel. • Make sure the paper size is set . Your Dell printer is designed to Universal, then make sure the...
...the data being printed. • Cancel the print job. For more of third-party supplies or parts can either be a toner cartridge or imaging unit. Warning-Potential Damage: Use of the following : • Load the correct size of non-genuine supplies or parts in the... usage beyond the intended life may damage your printer, press and printing. on the printer control panel simultaneously for about 10 seconds, and then turn the printer back on the printer control panel. • Make sure the paper size is set . Your Dell printer is designed to Universal, then make sure the...
User Guide
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...information, visit http://support.dell.com or contact technical support. Press on installing the cartridge, see the "Replacing supplies" section of the User's Guide. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • From the printer control panel, press to... clear the message and continue printing. Printer restart. Check last job. Rear USB port disabled [56] ...
...information, visit http://support.dell.com or contact technical support. Press on installing the cartridge, see the "Replacing supplies" section of the User's Guide. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • From the printer control panel, press to... clear the message and continue printing. Printer restart. Check last job. Rear USB port disabled [56] ...
User Guide
Page 121
...supported one to the electrical outlet. 5 Turn the printer back on. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit our Web site. Solving printer problems • "Basic printer problems" on page 122 • "Option problems"...extra trays. 4 Connect the power cord to clear the message and continue printing. Replace the imaging unit. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. If missing, install the imaging unit. ...
...supported one to the electrical outlet. 5 Turn the printer back on. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit our Web site. Solving printer problems • "Basic printer problems" on page 122 • "Option problems"...extra trays. 4 Connect the power cord to clear the message and continue printing. Replace the imaging unit. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. If missing, install the imaging unit. ...
User Guide
Page 133
...Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. The problem is solved. b Resend the print job. Is the printer still printing blank pages? The problem is solved. Extended exposure to light may cause print quality ... Reinstall the imaging unit, and then the cartridge. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? Is the printer still printing blank pages? Step 3 Replace ...
...Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. The problem is solved. b Resend the print job. Is the printer still printing blank pages? The problem is solved. Extended exposure to light may cause print quality ... Reinstall the imaging unit, and then the cartridge. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? Is the printer still printing blank pages? Step 3 Replace ...
User Guide
Page 134
...in the tray settings. Step 4 a Reinstall the imaging unit. Do one or more than 10 minutes. b Resend the print job. From the printer control panel, set the paper size and type in the tray. No The problem is solved. a Move the width and length guides in the... size and type match the paper loaded in the tray to step 3. b Resend the print job. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Troubleshooting 134 Action Yes Step 1 Go to light may cause print quality problems. 3 Install the imaging unit, and then...
...in the tray settings. Step 4 a Reinstall the imaging unit. Do one or more than 10 minutes. b Resend the print job. From the printer control panel, set the paper size and type in the tray. No The problem is solved. a Move the width and length guides in the... size and type match the paper loaded in the tray to step 3. b Resend the print job. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Troubleshooting 134 Action Yes Step 1 Go to light may cause print quality problems. 3 Install the imaging unit, and then...
User Guide
Page 136
.... Yes No The problem is solved. Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Extended exposure to step 3. Did the gray background disappear from the prints? Are the margins correct? Troubleshooting 136 Action Step 2 Reinstall... the imaging unit and the toner cartridge. Step 2 From the printer control panel, set the paper size in the Paper menu to the correct positions for more of the following: •...
.... Yes No The problem is solved. Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Extended exposure to step 3. Did the gray background disappear from the prints? Are the margins correct? Troubleshooting 136 Action Step 2 Reinstall... the imaging unit and the toner cartridge. Step 2 From the printer control panel, set the paper size in the Paper menu to the correct positions for more of the following: •...
User Guide
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... No Set the paper type to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Step 2 Replace the imaging unit, and then resend the print job. Contact technical ...support. Is the paper type for more than 10 minutes. Is the print quality still poor? Extended exposure to Transparency. Is the printer printing solid ...
... No Set the paper type to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Step 2 Replace the imaging unit, and then resend the print job. Contact technical ...support. Is the paper type for more than 10 minutes. Is the print quality still poor? Extended exposure to Transparency. Is the printer printing solid ...