User Manual
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... network 95 Advanced wireless setup...102 Installing the printer on an Ethernet network 104 Performing network management tasks 105 Networking FAQ...110 Maintaining the printer 124 Maintaining ink cartridges...124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 Print troubleshooting...148 Copy and scan troubleshooting...150 Fax...
... network 95 Advanced wireless setup...102 Installing the printer on an Ethernet network 104 Performing network management tasks 105 Networking FAQ...110 Maintaining the printer 124 Maintaining ink cartridges...124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 Print troubleshooting...148 Copy and scan troubleshooting...150 Fax...
User Manual
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... printer, read the User's Guide carefully, and make sure you can print up to 16 page images on one side of the paper manually or automatically (depending on track fast. After all, you are continually improving our printers to help us know. The Pages per Sheet feature allows you get the most out of our knowledgeable support representatives will meet your needs. Minimizing your printer model). • Use recycled paper...
... printer, read the User's Guide carefully, and make sure you can print up to 16 page images on one side of the paper manually or automatically (depending on track fast. After all, you are continually improving our printers to help us know. The Pages per Sheet feature allows you get the most out of our knowledgeable support representatives will meet your needs. Minimizing your printer model). • Use recycled paper...
User Manual
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... experienced users or technicians Installation software CD Note: If you purchased your Dell computer and printer at the same time, then documentation and drivers for ? Click to view the appropriate support site. Notes: • The Help installs automatically with some of these programs or some of the functions of the printer that you looking for your operating system. Help using the printer software Find it here Windows Help Open a printer software program...
... experienced users or technicians Installation software CD Note: If you purchased your Dell computer and printer at the same time, then documentation and drivers for ? Click to view the appropriate support site. Notes: • The Help installs automatically with some of these programs or some of the functions of the printer that you looking for your operating system. Help using the printer software Find it here Windows Help Open a printer software program...
User Manual
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... the instructions on the computer screen. 5 Once the uninstall process is complete, restart your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Reinstalling the printer software When you send a print job, then try removing and reinstalling the printer. For Macintosh users 1 From the Finder, navigate to view compatible drivers. Uninstalling the printer software For Windows users...
... the instructions on the computer screen. 5 Once the uninstall process is complete, restart your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Reinstalling the printer software When you send a print job, then try removing and reinstalling the printer. For Macintosh users 1 From the Finder, navigate to view compatible drivers. Uninstalling the printer software For Windows users...
User Manual
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... Removal 4 Press the left edge for making a two‑sided copy manually. Making a two‑sided (duplex) copy manually 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. Note: You cannot make two‑sided copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > > 2‑Sided Copies 4 Press the left or right arrow button...
... Removal 4 Press the left edge for making a two‑sided copy manually. Making a two‑sided (duplex) copy manually 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. Note: You cannot make two‑sided copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > > 2‑Sided Copies 4 Press the left or right arrow button...
User Manual
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Receiving faxes manually 1 Turn off Auto Answer: From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Auto Answer > > Off > 2 When the telephone rings and you hear fax tones when you set the correct ring pattern for the printer. To access the fax software: For Windows users a Click or Start. c Click Printer Home > Fax >Set up the printer to fax" on page 71. 2 Configure the fax settings using the fax software. The Printer Setup Wizard opens. If the printer is on a dedicated fax line, then...
Receiving faxes manually 1 Turn off Auto Answer: From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Auto Answer > > Off > 2 When the telephone rings and you hear fax tones when you set the correct ring pattern for the printer. To access the fax software: For Windows users a Click or Start. c Click Printer Home > Fax >Set up the printer to fax" on page 71. 2 Configure the fax settings using the fax software. The Printer Setup Wizard opens. If the printer is on a dedicated fax line, then...
User Manual
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... instructions on the computer screen for installing a configured printer on a new computer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. Determining the printer status using the network indicator light The Wi‑Fi or Ethernet indicator light shows the network status of your system support person. • The printer supports one local (USB) connection and one network connection (Ethernet or wireless) at the same time. It is located on the printer control panel. For Macintosh users 1 Close all open...
... instructions on the computer screen for installing a configured printer on a new computer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. Determining the printer status using the network indicator light The Wi‑Fi or Ethernet indicator light shows the network status of your system support person. • The printer supports one local (USB) connection and one network connection (Ethernet or wireless) at the same time. It is located on the printer control panel. For Macintosh users 1 Close all open...
User Manual
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... load the printer Web page correctly. 4 Click Configuration > TCP/IP > Set static IP address. 5 In the Address field, type the IP address you created. 4 Follow the instructions on the network. 2 Print a network setup page to see the IP address currently assigned to the printer, and then click Submit. To verify, type the static IP address in the Finder, or from the list. 3 Select your wireless network, then use the key you want to assign to the printer. 3 Open a Web...
... load the printer Web page correctly. 4 Click Configuration > TCP/IP > Set static IP address. 5 In the Address field, type the IP address you created. 4 Follow the instructions on the network. 2 Print a network setup page to see the IP address currently assigned to the printer, and then click Submit. To verify, type the static IP address in the Finder, or from the list. 3 Select your wireless network, then use the key you want to assign to the printer. 3 Open a Web...
User Manual
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...: Make sure you currently access your CD or DVD drive. Using the printer wirelessly Select the connection type that describes how you have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is not possible to connect the printer to select a connection type. For Macintosh users 1 Close all open applications. 2 Download the latest installer from the printer Web site, and then launch the printer installation software...
...: Make sure you currently access your CD or DVD drive. Using the printer wirelessly Select the connection type that describes how you have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is not possible to connect the printer to select a connection type. For Macintosh users 1 Close all open applications. 2 Download the latest installer from the printer Web site, and then launch the printer installation software...
User Manual
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... clear the message and cancel the current scan job. Scanner ADF Cover Open Try one that is supported by your printer model. • Make sure the paper size is properly loaded in the tray or on how to cancel the current scan job. Scanned Document Too Long The scan job exceeds the maximum number of the following : • Close the ADF cover to clear the message. • Press to clean the printhead nozzles. Troubleshooting 140 • If the ink levels...
... clear the message and cancel the current scan job. Scanner ADF Cover Open Try one that is supported by your printer model. • Make sure the paper size is properly loaded in the tray or on how to cancel the current scan job. Scanned Document Too Long The scan job exceeds the maximum number of the following : • Close the ADF cover to clear the message. • Press to clean the printhead nozzles. Troubleshooting 140 • If the ink levels...
User Manual
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... support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following: CHECK THE INK LEVELS Replace low...
... support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following: CHECK THE INK LEVELS Replace low...
User Manual
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... THE PRINTER USB ports are using a cable longer than 10 feet, then try using a different USB cable. MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON Make sure the button is not working, then try using a shorter cable. Notes: • Your port may cause connection issues. For more information, see the printer User's Guide. MAKE SURE THE USB CABLE IS WORKING Try using the other USB ports on the printer, then you might need to the printer model on our Web site. MAKE SURE...
... THE PRINTER USB ports are using a cable longer than 10 feet, then try using a different USB cable. MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON Make sure the button is not working, then try using a shorter cable. Notes: • Your port may cause connection issues. For more information, see the printer User's Guide. MAKE SURE THE USB CABLE IS WORKING Try using the other USB ports on the printer, then you might need to the printer model on our Web site. MAKE SURE...
User Manual
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... printer. 3 Open a Web browser and then type the printer IP address in the address field. PURCHASE A NEW ROUTER If your router is an updated driver available that the IP address is currently assigned to upgrade your older devices with newer wireless network adapters. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on your network. Confirm that could resolve the issue. Check...
... printer. 3 Open a Web browser and then type the printer IP address in the address field. PURCHASE A NEW ROUTER If your router is an updated driver available that the IP address is currently assigned to upgrade your older devices with newer wireless network adapters. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on your network. Confirm that could resolve the issue. Check...
User Manual
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... turn on 89 Automatic Document Feeder (ADF) clearing a paper jam in 145 loading documents 39 location 10 paper capacity 39 automatic fax conversion setting 82 B background, removing 59 backing material cleaning 126 bidirectional communication enabling 164 black and white scanning 66 blocking faxes 93 broadcast fax, sending immediately 86 buttons printer control panel 17 C cable installation 115 USB 115 Caller ID 81 Caller ID pattern, fax setting 82 camera connecting 47 canceling copy job 60 e‑mail 70 print job 54 scan job 67 Cannot Collate Job...
... turn on 89 Automatic Document Feeder (ADF) clearing a paper jam in 145 loading documents 39 location 10 paper capacity 39 automatic fax conversion setting 82 B background, removing 59 backing material cleaning 126 bidirectional communication enabling 164 black and white scanning 66 blocking faxes 93 broadcast fax, sending immediately 86 buttons printer control panel 17 C cable installation 115 USB 115 Caller ID 81 Caller ID pattern, fax setting 82 camera connecting 47 canceling copy job 60 e‑mail 70 print job 54 scan job 67 Cannot Collate Job...
User Manual
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... paper 59 Pages per Side 58 placing separator sheets between copies 58 reducing an image 56 removing background 59 tips 55 customer support 128 custom‑size paper printing on 45 D date and time setting 81 default printer, setting 52 default printing mode changing 52 defaults restoring factory defaults 19 dial method, fax setting 82 dial tone checking 90 dial tone volume adjusting 91 dialing prefix 89 Digital Subscriber Line (DSL) fax setup 74 digital telephone service fax setup 76 distinctive ring 90 documents faxing using...
... paper 59 Pages per Side 58 placing separator sheets between copies 58 reducing an image 56 removing background 59 tips 55 customer support 128 custom‑size paper printing on 45 D date and time setting 81 default printer, setting 52 default printing mode changing 52 defaults restoring factory defaults 19 dial method, fax setting 82 dial tone checking 90 dial tone volume adjusting 91 dialing prefix 89 Digital Subscriber Line (DSL) fax setup 74 digital telephone service fax setup 76 distinctive ring 90 documents faxing using...
User Manual
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... USB cable 115 G glossy paper loading 35 Group Dial setting up 84 I ID cards copying 56 improving scan quality 66 incorrect language appears on display 128 index cards loading 37 information finding 8 information needed for setting up printer on Ethernet network 104 information you will need during wireless setup 96 infrastructure network 116 ink conserving 7 ink cartridge access area location 11 Ink Cartridge Error 134 Ink Cartridge Missing 135 ink cartridges installing 13 ordering 12 removing 13 replacing 13 ink levels checking 124 Ink Low 135 inserting a flash drive 46 installation cable...
... USB cable 115 G glossy paper loading 35 Group Dial setting up 84 I ID cards copying 56 improving scan quality 66 incorrect language appears on display 128 index cards loading 37 information finding 8 information needed for setting up printer on Ethernet network 104 information you will need during wireless setup 96 infrastructure network 116 ink conserving 7 ink cartridge access area location 11 Ink Cartridge Error 134 Ink Cartridge Missing 135 ink cartridges installing 13 ordering 12 removing 13 replacing 13 ink levels checking 124 Ink Low 135 inserting a flash drive 46 installation cable...
User Manual
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... printing 44 language changing 128 language sheet replacing 16 LEAP 103, 104 line filter 74 LINE port location 11 LiveBox 100 Load [Paper Source] with [Size] [Type] Paper 135 Load [Paper Source] with [Size] Paper 135 loading documents into the Automatic Document Feeder (ADF) 39 documents on scanner glass 38 envelopes 43 envelopes or photo paper 32 paper tray 29 various paper types 35 locating SSID 112 WEP key 111 WPA/WPA2 preshared key/passphrase 111 M MAC address 121 finding 121 MAC address filtering 121 Macintosh installing printer on wireless network 98 USB...
... printing 44 language changing 128 language sheet replacing 16 LEAP 103, 104 line filter 74 LINE port location 11 LiveBox 100 Load [Paper Source] with [Size] [Type] Paper 135 Load [Paper Source] with [Size] Paper 135 loading documents into the Automatic Document Feeder (ADF) 39 documents on scanner glass 38 envelopes 43 envelopes or photo paper 32 paper tray 29 various paper types 35 locating SSID 112 WEP key 111 WPA/WPA2 preshared key/passphrase 111 M MAC address 121 finding 121 MAC address filtering 121 Macintosh installing printer on wireless network 98 USB...
User Manual
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... Paper Tray [x] Removed 136 Printer Memory Full 136 Printhead Cannot Move 136 Printhead Missing 138 Printhead Unsupported 138 Printhead Warning 139 Replace Ink Cartridge 140 Scanned Document Too Long 140 Scanner ADF Cover Open 140 Scanner Disabled 140 Short Paper 140 Unrecoverable Scan Error 141 Unsupported Cartridge 135 USB Device Not Supported 141 USB Hub Not Supported 141 printer parts diagram 10 printer printing blank pages 131 printer problems, basic solutions 128 Printer Settings 83 printer software installing 28 uninstalling 27 printer status determining 99 printer, setting as default...
... Paper Tray [x] Removed 136 Printer Memory Full 136 Printhead Cannot Move 136 Printhead Missing 138 Printhead Unsupported 138 Printhead Warning 139 Replace Ink Cartridge 140 Scanned Document Too Long 140 Scanner ADF Cover Open 140 Scanner Disabled 140 Short Paper 140 Unrecoverable Scan Error 141 Unsupported Cartridge 135 USB Device Not Supported 141 USB Hub Not Supported 141 printer parts diagram 10 printer printing blank pages 131 printer problems, basic solutions 128 Printer Settings 83 printer software installing 28 uninstalling 27 printer status determining 99 printer, setting as default...
User Manual
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... Sleep timeout changing 19 software did not install 129 software, optional finding, installing 27 speaker volume adjusting 91 Speed Dial setting up 84 splitter, choosing 89 SSID finding 119 locating 112 wireless network 111 Standard Network Software Error 140 streaks or lines on printed image 149 supported file types 46 supported operating systems 24 switching from Ethernet to USB, using Windows 105 to wireless, using Windows 105 switching from USB to Ethernet, using Windows 105 to wireless, using Mac OS X 107 to wireless, using Windows 105 switching from wireless to Ethernet, using Windows...
... Sleep timeout changing 19 software did not install 129 software, optional finding, installing 27 speaker volume adjusting 91 Speed Dial setting up 84 splitter, choosing 89 SSID finding 119 locating 112 wireless network 111 Standard Network Software Error 140 streaks or lines on printed image 149 supported file types 46 supported operating systems 24 switching from Ethernet to USB, using Windows 105 to wireless, using Windows 105 switching from USB to Ethernet, using Windows 105 to wireless, using Mac OS X 107 to wireless, using Windows 105 switching from wireless to Ethernet, using Windows...
User Manual
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... after installation (Windows) 101 resolving communication problems 165 two‑sided copying, automatic 59 copying, manual 59 two‑sided printing 48 two‑sided printing dry time setting 50 TX report, fax 92 U UK special wireless setup instructions 100 uninstalling printer software 27 Universal Print Driver downloading 27 Unrecoverable Scan Error 141 Unsupported Cartridge 135 Unsupported printhead 138 USB 120 cable 115 Macintosh 107 USB cable 115 definition 115 USB connection with network connection 120 USB Device Not Supported 141 USB Hub Not Supported 141 USB port location 11 user...
... after installation (Windows) 101 resolving communication problems 165 two‑sided copying, automatic 59 copying, manual 59 two‑sided printing 48 two‑sided printing dry time setting 50 TX report, fax 92 U UK special wireless setup instructions 100 uninstalling printer software 27 Universal Print Driver downloading 27 Unrecoverable Scan Error 141 Unsupported Cartridge 135 Unsupported printhead 138 USB 120 cable 115 Macintosh 107 USB cable 115 definition 115 USB connection with network connection 120 USB Device Not Supported 141 USB Hub Not Supported 141 USB port location 11 user...