Service Manual
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Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service ... service check 2-113 Paper size sensing service check 2-114 Parallel port service check 2-117 Print quality service check 2-117 Printhead service check 2-123 iv Service Manual
Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service ... service check 2-113 Paper size sensing service check 2-114 Parallel port service check 2-117 Print quality service check 2-117 Printhead service check 2-123 iv Service Manual
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... Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39 23x and 24x jams 3-40 200 and 201 Paper...
... Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39 23x and 24x jams 3-40 200 and 201 Paper...
Service Manual
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...aids contains tests and checks used to identify the connector locations and test points on the printer. 6. Repair information provides instructions for making printer adjustments and removing and installing FRUs. 5. Preventive maintenance contains the lubrication specifications and recommendations to...tools and test equipment are working. Connector locations uses illustrations to isolate failing field replaceable units (FRUs). 3. xx Service Manual Diagnostic information contains an error indicator table, symptom tables, and service checks used to prevent problems. 7. Warning: A ...
...aids contains tests and checks used to identify the connector locations and test points on the printer. 6. Repair information provides instructions for making printer adjustments and removing and installing FRUs. 5. Preventive maintenance contains the lubrication specifications and recommendations to...tools and test equipment are working. Connector locations uses illustrations to isolate failing field replaceable units (FRUs). 3. xx Service Manual Diagnostic information contains an error indicator table, symptom tables, and service checks used to prevent problems. 7. Warning: A ...
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After you to most computer networks. 1. The Dell 5210n and 5310n laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or part. See "Start" on... aids to verify the repair. General information The Dell 5210n and 5310n laser printers are available in the following models: Model name Configuration Machine type Dell 5210n Network 4061-210 Dell 5310n Network 4061-410 Maintenance approach The diagnostic information in this manual leads you complete the repair, perform tests as needed...
After you to most computer networks. 1. The Dell 5210n and 5310n laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or part. See "Start" on... aids to verify the repair. General information The Dell 5210n and 5310n laser printers are available in the following models: Model name Configuration Machine type Dell 5210n Network 4061-210 Dell 5310n Network 4061-410 Maintenance approach The diagnostic information in this manual leads you complete the repair, perform tests as needed...
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...parallel, network) • Host system and application • Page complexity and content • Printer options installed or selected • Available printer memory • Media size and type • Resolution Time to the output bin. x... page exiting to first print T640, T640n T642, T642n (5210n) T644, T644n (5310n) 1200 dpi 600 dpi 1200 dpi 600 dpi 1200 600 dpi Simplex printing from the... indicated tray, and the page exits into the primary output bin. 1-4 Service Manual x 14 in . x 11 in . A4 17.0 11.4 22.7 13.0 22.7 13.0 8.3 ...
...parallel, network) • Host system and application • Page complexity and content • Printer options installed or selected • Available printer memory • Media size and type • Resolution Time to the output bin. x... page exiting to first print T640, T640n T642, T642n (5210n) T644, T644n (5310n) 1200 dpi 600 dpi 1200 dpi 600 dpi 1200 600 dpi Simplex printing from the... indicated tray, and the page exits into the primary output bin. 1-4 Service Manual x 14 in . x 11 in . A4 17.0 11.4 22.7 13.0 22.7 13.0 8.3 ...
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... (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander...in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 ...) 10 lb (4.5 kg) 13 lb (5.9 kg) 4 lb (1.8 kg) 4 lb (1.8 kg) 76 lb (34.5 kg) 83 lb (37.6 kg) 1-6 Service Manual
... (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander...in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 ...) 10 lb (4.5 kg) 13 lb (5.9 kg) 4 lb (1.8 kg) 4 lb (1.8 kg) 76 lb (34.5 kg) 83 lb (37.6 kg) 1-6 Service Manual
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... dpi printing. 1-8 Service Manual Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 80% - Environment Printer temperature and humidity •...
... dpi printing. 1-8 Service Manual Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 80% - Environment Printer temperature and humidity •...
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...g/m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) Labels... g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/m2...28 lb bond)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content....
...g/m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) Labels... g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/m2...28 lb bond)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content....
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...8226; In some cases, you have chosen is greater than 60 g/m2 (16 lb) • Multiple-part forms or documents 1-16 Service Manual For detailed information, refer to high temperatures of any paper you avoid printing problems. The following paper characteristics affect print quality and reliability. Paper ... quality, use 75 g/m2 (20 lb) xerographic, grain long paper. The laser printing process heats paper to the Card Stock & Label Guide located on the Dell Web site at www.dell.com. Weight The printer can be stiff enough to successfully print on the paper package, and load paper...
...8226; In some cases, you have chosen is greater than 60 g/m2 (16 lb) • Multiple-part forms or documents 1-16 Service Manual For detailed information, refer to high temperatures of any paper you avoid printing problems. The following paper characteristics affect print quality and reliability. Paper ... quality, use 75 g/m2 (20 lb) xerographic, grain long paper. The laser printing process heats paper to the Card Stock & Label Guide located on the Dell Web site at www.dell.com. Weight The printer can be stiff enough to successfully print on the paper package, and load paper...
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... transparencies. Be careful when you are able to determine whether your printer. • Use transparencies designed specifically for use in laser printers. • Set the Paper Size/Type in the Paper Menu to MP Feeder, Manual Env, or Env Feeder depending on transparencies: • Be sure...to withstand temperatures of the transparency cause poor print quality. When printing on transparencies designed for laser printers. Print quality and durability depend on the Dell Web site at www.dell.com. The Paper Type setting should be able to 10 envelopes in the multipurpose feeder and...
... transparencies. Be careful when you are able to determine whether your printer. • Use transparencies designed specifically for use in laser printers. • Set the Paper Size/Type in the Paper Menu to MP Feeder, Manual Env, or Env Feeder depending on transparencies: • Be sure...to withstand temperatures of the transparency cause poor print quality. When printing on transparencies designed for laser printers. Print quality and durability depend on the Dell Web site at www.dell.com. The Paper Type setting should be able to 10 envelopes in the multipurpose feeder and...
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... mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer. 1-18 Service Manual or 500-sheet trays, or the optional 250- We recommend zone coating of paper. 2.... Adhesive material contaminates your printer and could void your printer and cartridge warranties. • Use labels that have any labels you are one size of envelope at www.dell.com. Contain windows, holes...and the Label Weight to Heavy. • Do not load labels with laser printers. Labels • Your printer can print on the leading and driver edge, and a non-oozing ...
... mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer. 1-18 Service Manual or 500-sheet trays, or the optional 250- We recommend zone coating of paper. 2.... Adhesive material contaminates your printer and could void your printer and cartridge warranties. • Use labels that have any labels you are one size of envelope at www.dell.com. Contain windows, holes...and the Label Weight to Heavy. • Do not load labels with laser printers. Labels • Your printer can print on the leading and driver edge, and a non-oozing ...
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...Keep print media stored in an acceptable environment. By selecting the appropriate print media and loading it . If jams do occur with the printer before you load it properly, you can avoid most jams. The following hints can help ensure trouble-free printing. Avoiding jams Use appropriate... side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel wrap plug 1319128 Twinax/serial debug cable 1381963 Flash light (optional) 1-20 Service Manual See "Supported print media" on the labels in the sources. • Do not load wrinkled, creased, damp, or curled print media. ...
...Keep print media stored in an acceptable environment. By selecting the appropriate print media and loading it . If jams do occur with the printer before you load it properly, you can avoid most jams. The following hints can help ensure trouble-free printing. Avoiding jams Use appropriate... side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel wrap plug 1319128 Twinax/serial debug cable 1381963 Flash light (optional) 1-20 Service Manual See "Supported print media" on the labels in the sources. • Do not load wrinkled, creased, damp, or curled print media. ...
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... mechanical operation of the screen changes the screen to the last screen you want such as moving from one line at the bottom of the printer. When navigating through text that can show Stopped, and a list of options will appear. The Select button is displayed. Display panel Numeric ...on the screen. Press the Menu button to another. After pressing Stop, the message Stopping is used to start or cancel a job. 2-2 Service Manual The Up or Down buttons are described in the operator panel will show both graphics and text. They are located below the display, and the...
... mechanical operation of the screen changes the screen to the last screen you want such as moving from one line at the bottom of the printer. When navigating through text that can show Stopped, and a list of options will appear. The Select button is displayed. Display panel Numeric ...on the screen. Press the Menu button to another. After pressing Stop, the message Stopping is used to start or cancel a job. 2-2 Service Manual The Up or Down buttons are described in the operator panel will show both graphics and text. They are located below the display, and the...
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... operator panel turns on . The fuser lamp turns on . 3. The exit rollers turn the printer on the display. Power-On Self Test (POST) sequence When you turn . 2-4 Service Manual Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge...
... operator panel turns on . The fuser lamp turns on . 3. The exit rollers turn the printer on the display. Power-On Self Test (POST) sequence When you turn . 2-4 Service Manual Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge...
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... page 2-110. Action Go to "Output bin sensor standard tray service check" on page 2-103. Paper does not feed all the way into base printer. Action Go to "Envelope feeder service check" on page 2-84. Go to "Envelope feeder service check" on page 2-84. Paper skews in the...Duplex option symptoms Symptom Paper feed problem with 500-Sheet Paper Tray. Action Go to "Duplex option service check" on page 2-111. 2-6 Service Manual Paper feed problem with Duplex. Go to "Duplex option service check" on page 2-103. Paper tray symptoms Symptom Paper feed problem with 250-Sheet ...
... page 2-110. Action Go to "Output bin sensor standard tray service check" on page 2-103. Paper does not feed all the way into base printer. Action Go to "Envelope feeder service check" on page 2-84. Go to "Envelope feeder service check" on page 2-84. Paper skews in the...Duplex option symptoms Symptom Paper feed problem with 500-Sheet Paper Tray. Action Go to "Duplex option service check" on page 2-111. 2-6 Service Manual Paper feed problem with Duplex. Go to "Duplex option service check" on page 2-103. Paper tray symptoms Symptom Paper feed problem with 250-Sheet ...
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...motor excessive PWM • Check system board • Check autocompensator motor Go to "Transfer roll service check" on page 2-129. 2-8 Service Manual Problem with transfer-transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. ... and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Paper feed service check" on page 2-113. shield removal" on page 4-77. Paperport link driver error These errors indicate...
...motor excessive PWM • Check system board • Check autocompensator motor Go to "Transfer roll service check" on page 2-129. 2-8 Service Manual Problem with transfer-transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. ... and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Paper feed service check" on page 2-113. shield removal" on page 4-77. Paperport link driver error These errors indicate...
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....xx-Hot fuser service check" on page 2-91. Go to "925.xx-Hot fuser service check" on page 2-91. 2-22 Service Manual Fuser page count over 500,000. Open thermistor check failure. Fuser page count between 200,000 and 299,999. Fuser page count between 100...8226; Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open. • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Lamp detection performed and found error. Lamp detection performed and found error. Too hot to do lamp detection and NVRAM...
....xx-Hot fuser service check" on page 2-91. Go to "925.xx-Hot fuser service check" on page 2-91. 2-22 Service Manual Fuser page count over 500,000. Open thermistor check failure. Fuser page count between 200,000 and 299,999. Fuser page count between 100...8226; Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open. • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Lamp detection performed and found error. Lamp detection performed and found error. Too hot to do lamp detection and NVRAM...
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.... Go to system board cable is installed correctly. Check to make sure the LVPS to "Main drive service check" on page 4-77. 2-26 Service Manual POR the printer several times, if the error code continues to make sure the correct LVPS assembly has been installed. If the correct supply is type 0. •...
.... Go to system board cable is installed correctly. Check to make sure the LVPS to "Main drive service check" on page 4-77. 2-26 Service Manual POR the printer several times, if the error code continues to make sure the correct LVPS assembly has been installed. If the correct supply is type 0. •...
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...installing each one component at a time. Once a component has been installed in a printer, it can not be returned to the manufacturer. 2-28 Service Manual If this procedure is not followed, the printer will be rendered inoperable. Never replace two or more of troubleshooting components. It must... be used in another printer. Warning: Never install and remove components listed above . ...
...installing each one component at a time. Once a component has been installed in a printer, it can not be returned to the manufacturer. 2-28 Service Manual If this procedure is not followed, the printer will be rendered inoperable. Never replace two or more of troubleshooting components. It must... be used in another printer. Warning: Never install and remove components listed above . ...
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The name may help diagnose a potential printer problem. This message displays when the user should change the media installed in one of the input options: • =Tray 1, Tray 2, Tray 3, Tray 4, Tray 5, MPF ..., B4, A3, 11x17, Folio, or Statement. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope. 2-32 Service Manual When the printer is displayed on line 2. This message displays when the user should change the media installed in one of the input options. • =Tray 1, Tray...
The name may help diagnose a potential printer problem. This message displays when the user should change the media installed in one of the input options: • =Tray 1, Tray 2, Tray 3, Tray 4, Tray 5, MPF ..., B4, A3, 11x17, Folio, or Statement. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope. 2-32 Service Manual When the printer is displayed on line 2. This message displays when the user should change the media installed in one of the input options. • =Tray 1, Tray...