Dell External Hard Drive User's Guide
Page 2
...Windows Vista® and Active Directory® are either registered trademarks or trademarks of VMware, Inc. in the United States and/or other countries. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem...®, Xen®, XenServer® and XenMotion® are either potential damage to hardware or loss of data and tells you make better use of Dell Inc. in the United States and other countries.
...Windows Vista® and Active Directory® are either registered trademarks or trademarks of VMware, Inc. in the United States and/or other countries. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem...®, Xen®, XenServer® and XenMotion® are either potential damage to hardware or loss of data and tells you make better use of Dell Inc. in the United States and other countries.
Dell External Hard Drive User's Guide
Page 3
Contents 1 Safety Precautions 5 2 Introduction 7 Package Contents 7 System Requirements 7 Specifications 7 Physical View 8 3 Setup 9 Installing the Drive 9 Disconnecting the Drive 10 4 Troubleshooting 11 Hard Drive LED States and Description 13 5 Contacting Dell 15 Contents 3
Contents 1 Safety Precautions 5 2 Introduction 7 Package Contents 7 System Requirements 7 Specifications 7 Physical View 8 3 Setup 9 Installing the Drive 9 Disconnecting the Drive 10 4 Troubleshooting 11 Hard Drive LED States and Description 13 5 Contacting Dell 15 Contents 3
Dell External Hard Drive User's Guide
Page 5
... service technician. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your personal safety. WARNING: Do not drop or jolt the drive. WARNING: Many repairs may only be done by your product documentation, or as authorized in your warranty. You should only perform troubleshooting as directed by the online or telephone service and support team...
... service technician. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your personal safety. WARNING: Do not drop or jolt the drive. WARNING: Many repairs may only be done by your product documentation, or as authorized in your warranty. You should only perform troubleshooting as directed by the online or telephone service and support team...
Dell External Hard Drive User's Guide
Page 7
...-step installation instructions and other important information regarding your backup, data migration, and data-sharing needs. Package Contents • Dell portable external hard drive - 500 GB /1 TB • Dell USB 3.0 interface adapter • 18-inch USB 3.0 cable • Quick Start Guide • China Warranty Card • Safety, Environment, and Regulatory Information Tech Sheet • Terms and Conditions Sheet System Requirements • Windows 8 • Windows 7 • Windows Vista • Windows XP Specifications Hard Drive Specifications Item Drive Type Connector option...
...-step installation instructions and other important information regarding your backup, data migration, and data-sharing needs. Package Contents • Dell portable external hard drive - 500 GB /1 TB • Dell USB 3.0 interface adapter • 18-inch USB 3.0 cable • Quick Start Guide • China Warranty Card • Safety, Environment, and Regulatory Information Tech Sheet • Terms and Conditions Sheet System Requirements • Windows 8 • Windows 7 • Windows Vista • Windows XP Specifications Hard Drive Specifications Item Drive Type Connector option...
Dell External Hard Drive User's Guide
Page 8
Item Software included Physical View Specification none 1 Hard-drive activity LED 2 Hard-drive cable connector 8 Introduction
Item Software included Physical View Specification none 1 Hard-drive activity LED 2 Hard-drive cable connector 8 Introduction
Dell External Hard Drive User's Guide
Page 9
The drive is also compatible with USB 2.0 ports on your computer. Setup Installing the Drive 1 Connect the Dell USB 3.0 interface adapter to the external hard drive. 2 Connect the external hard drive to any available USB 3.0 port on your computer. Setup 9
The drive is also compatible with USB 2.0 ports on your computer. Setup Installing the Drive 1 Connect the Dell USB 3.0 interface adapter to the external hard drive. 2 Connect the external hard drive to any available USB 3.0 port on your computer. Setup 9
Dell External Hard Drive User's Guide
Page 10
...-up when you connect the drive to the computer. 4 Click Open Folder to View Files Using Windows Explorer to open windows on the external hard drive in order to remove the hardware, you can unplug the device. 10 Setup NOTE: The white LED on the interface adapter lights up menu will appear as a drive letter in (My) Computer (i.e.: Drive E:, F:, or some other letter) within approximately 30 seconds of connecting and turning on the...
...-up when you connect the drive to the computer. 4 Click Open Folder to View Files Using Windows Explorer to open windows on the external hard drive in order to remove the hardware, you can unplug the device. 10 Setup NOTE: The white LED on the interface adapter lights up menu will appear as a drive letter in (My) Computer (i.e.: Drive E:, F:, or some other letter) within approximately 30 seconds of connecting and turning on the...
Dell External Hard Drive User's Guide
Page 11
... USB connection. c Check the USB 3.0 data cable, or try using an alternate cable. 2 Slow data transfer rate Ensure that the drive is connected to commonly experienced issues with USB-connected external drives. In the search box, type autoplay, and then click AutoPlay in Windows. b Check the connection between the USB 3.0 adapter and the drive. c To turn on , select the Use AutoPlay for all media and devices checkbox. Troubleshooting This section is designed to walk you through troubleshooting...
... USB connection. c Check the USB 3.0 data cable, or try using an alternate cable. 2 Slow data transfer rate Ensure that the drive is connected to commonly experienced issues with USB-connected external drives. In the search box, type autoplay, and then click AutoPlay in Windows. b Check the connection between the USB 3.0 adapter and the drive. c To turn on , select the Use AutoPlay for all media and devices checkbox. Troubleshooting This section is designed to walk you through troubleshooting...
Dell External Hard Drive User's Guide
Page 12
... and the external hard drive should now be downloaded from the Windows and then access the BIOS screen to the manufacturer's user guide or website for steps 4 and 5 above do not resolve the issue, try connecting the external hard drive to attempting steps 4 and 5. NOTE: The keystrokes used to invoke the BIOS (system setup) on to operating system from the manufacturer's website. For Dell computers, pressing...
... and the external hard drive should now be downloaded from the Windows and then access the BIOS screen to the manufacturer's user guide or website for steps 4 and 5 above do not resolve the issue, try connecting the external hard drive to attempting steps 4 and 5. NOTE: The keystrokes used to invoke the BIOS (system setup) on to operating system from the manufacturer's website. For Dell computers, pressing...
Dell External Hard Drive User's Guide
Page 13
Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status OFF Hard drive is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate LED is OFF Hard drive busy LED blinking rapidly Only the hard drive adapter is connected LED glowing, but with reduced brightness Troubleshooting 13
Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status OFF Hard drive is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate LED is OFF Hard drive busy LED blinking rapidly Only the hard drive adapter is connected LED glowing, but with reduced brightness Troubleshooting 13
Dell External Hard Drive User's Guide
Page 15
... an active Internet connection, you are not a U.S. Dell provides several online and telephone-based support and service options. customer, select your country code at the bottom of the page, or select All to see more choices. 4 Select the appropriate service or support link based on your need. Contacting Dell 15 Availability varies by country and product, and some services may not be...
... an active Internet connection, you are not a U.S. Dell provides several online and telephone-based support and service options. customer, select your country code at the bottom of the page, or select All to see more choices. 4 Select the appropriate service or support link based on your need. Contacting Dell 15 Availability varies by country and product, and some services may not be...