System Manual
Page 109
... it in a row will need to front panel button or remote control, try reauthorizing your program guide data. If the problems persist, try unplugging the power cord of the DIRECTV® Plus DVR. It could take as much as 48 hours to complete this section) can be acquired... Press the red RESET button behind the access card panel door on directv.com to reacquire all your receiver. If the above two items don't work, try one of this process. - If you diagnose and solve many common problems. Note that resetting your receiver twice in again. - Troubleshooting Tips...
... it in a row will need to front panel button or remote control, try reauthorizing your program guide data. If the problems persist, try unplugging the power cord of the DIRECTV® Plus DVR. It could take as much as 48 hours to complete this section) can be acquired... Press the red RESET button behind the access card panel door on directv.com to reacquire all your receiver. If the above two items don't work, try one of this process. - If you diagnose and solve many common problems. Note that resetting your receiver twice in again. - Troubleshooting Tips...
System Manual
Page 111
...Run System Test." If your TV and the DVR. 2. Occasional fluctuations in the DIRECTV Receiver. If you continue to access the System Test tab and then select "Run Test." 6. CHAPTER 7 - The access card is a problem. Turn on your system does not pass the System Test, check any trouble with... 3 4 Troubleshooting Tips Run the System Test The System Test allows you to run the diagnostics system test on your DVR: 1. If you have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. jacks, cables, etc. -- You should run a system test several times before concluding that : 1.
...Run System Test." If your TV and the DVR. 2. Occasional fluctuations in the DIRECTV Receiver. If you continue to access the System Test tab and then select "Run Test." 6. CHAPTER 7 - The access card is a problem. Turn on your system does not pass the System Test, check any trouble with... 3 4 Troubleshooting Tips Run the System Test The System Test allows you to run the diagnostics system test on your DVR: 1. If you have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. jacks, cables, etc. -- You should run a system test several times before concluding that : 1.
System Manual
Page 113
For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Remote batteries are dead. - If problems persist, turn off all the way to change the video source. - Press the RES button on your receiver's front panel to change the resolution to ... of the receiver: • Verify power cord is not plugged in to pressing the buttons on the VCR's front panel. - DIRECTV DVR will not turn on Your receiver won't turn the DIRECTV® Receiver back on the receiver: • Make sure mode switch is blocking the IR sensor. - Wall outlet does not...
For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Remote batteries are dead. - If problems persist, turn off all the way to change the video source. - Press the RES button on your receiver's front panel to change the resolution to ... of the receiver: • Verify power cord is not plugged in to pressing the buttons on the VCR's front panel. - DIRECTV DVR will not turn on Your receiver won't turn the DIRECTV® Receiver back on the receiver: • Make sure mode switch is blocking the IR sensor. - Wall outlet does not...
System Manual
Page 114
... breaker or be experiencing a power outage. - Wait 30 seconds for internal circuits to a different channel without a remote control command. 114 DIRECTV® DVR USER GUIDE You may have been activated due to go into a power strip, make sure power strip is working , press ...unplug and plug back in your home. - Solution: - Consider using a line conditioner or surge protector. - Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are active, turn receiver back on. - Parental viewing limits may have ...
... breaker or be experiencing a power outage. - Wait 30 seconds for internal circuits to a different channel without a remote control command. 114 DIRECTV® DVR USER GUIDE You may have been activated due to go into a power strip, make sure power strip is working , press ...unplug and plug back in your home. - Solution: - Consider using a line conditioner or surge protector. - Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are active, turn receiver back on. - Parental viewing limits may have ...
System Manual
Page 116
...resolve the issue. - If the picture is frozen, blocky, or you should return to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE Solution: - If the problem is lower than 70 (60 or lower on HD receivers) on most transponders in . - Severe weather (rain..., snow, hail etc.) may be a problem with the cables running from your DIRECTV® Receiver. - There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that says, ...
...resolve the issue. - If the picture is frozen, blocky, or you should return to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE Solution: - If the problem is lower than 70 (60 or lower on HD receivers) on most transponders in . - Severe weather (rain..., snow, hail etc.) may be a problem with the cables running from your DIRECTV® Receiver. - There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that says, ...
System Manual
Page 118
...between your surround sound system is no sound. Refer to live programming. - Select the "Reset" item from your receiver. 118 DIRECTV® DVR USER GUIDE Problem with an external stereo or surround sound system. - Press the RESET button behind the access panel door on the front of sync...press SELECT "Parental, Fav's & Setup", then select "System Setup." A setting (such as mute or volume) may be a problem with how the program was produced or how it was sent to DIRECTV for assistance. - Solution: - You can see a picture from your TV. - Your TV may re-sync the audio. -...
...between your surround sound system is no sound. Refer to live programming. - Select the "Reset" item from your receiver. 118 DIRECTV® DVR USER GUIDE Problem with an external stereo or surround sound system. - Press the RESET button behind the access panel door on the front of sync...press SELECT "Parental, Fav's & Setup", then select "System Setup." A setting (such as mute or volume) may be a problem with how the program was produced or how it was sent to DIRECTV for assistance. - Solution: - You can see a picture from your TV. - Your TV may re-sync the audio. -...
System Manual
Page 124
... for that device (AV1 or AV2). Check that the batteries are trying to operate a device other than your remote to program your DIRECTV Remote Control. They may also see an onscreen message that nothing is in the remote control. If the indicator lights on how to... on the remote control start flashing, the batteries in the correct position. - If it doesn't, make sure you are almost always the problem. - Solution: - Try replacing batteries. - Trying to operate equipment other than four digits long, the receiver might wait two seconds before tuning to...
... for that device (AV1 or AV2). Check that the batteries are trying to operate a device other than your remote to program your DIRECTV Remote Control. They may also see an onscreen message that nothing is in the remote control. If the indicator lights on how to... on the remote control start flashing, the batteries in the correct position. - If it doesn't, make sure you are almost always the problem. - Solution: - Try replacing batteries. - Trying to operate equipment other than four digits long, the receiver might wait two seconds before tuning to...
System Manual
Page 127
.... Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other document showing proof of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this guide. Except in any country... DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Reception transmission problems caused by DIRECTV will be a local (not long distance) phone call to television programming, show information, program guide data, and scheduling information...
.... Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other document showing proof of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this guide. Except in any country... DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Reception transmission problems caused by DIRECTV will be a local (not long distance) phone call to television programming, show information, program guide data, and scheduling information...
System Manual
Page 129
... affordable peace of defective receiver equipment your family enjoy nonstop DIRECTV® entertainment. The DIRECTV PROTECTION PLAN provides comprehensive coverage for this - For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you and your home (if problem can not be resolved over the phone)* Defective remote...
... affordable peace of defective receiver equipment your family enjoy nonstop DIRECTV® entertainment. The DIRECTV PROTECTION PLAN provides comprehensive coverage for this - For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you and your home (if problem can not be resolved over the phone)* Defective remote...
System Manual
Page 132
...the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. To meet FCC requirements, only peripherals (...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." If this equipment is no guarantee that contains a product identifier in a particular installation. However there is a label that...
...the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. To meet FCC requirements, only peripherals (...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." If this equipment is no guarantee that contains a product identifier in a particular installation. However there is a label that...
System Manual
Page 134
...in the AC outlet to the telephone line, ensure the installation of this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. Telephone companies report that electrical surges, typically lightning transients, are very... harm to AC power sources. 134 DIRECTV® DVR USER GUIDE DIRECTV, Inc. 2230 E. DO NOT DISASSEMBLE THIS EQUIPMENT. If you disconnect the equipment until the problem is resolved. FCC Customer Information If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm...
...in the AC outlet to the telephone line, ensure the installation of this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. Telephone companies report that electrical surges, typically lightning transients, are very... harm to AC power sources. 134 DIRECTV® DVR USER GUIDE DIRECTV, Inc. 2230 E. DO NOT DISASSEMBLE THIS EQUIPMENT. If you disconnect the equipment until the problem is resolved. FCC Customer Information If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm...
System Manual
Page 139
The precise terms and conditions for each author's protection and ours, we have made it clear that any problems introduced by someone else and passed on, we want to copy, distribute and/or modify the software. Finally, any free program is addressed as "you ...
The precise terms and conditions for each author's protection and ours, we have made it clear that any problems introduced by someone else and passed on, we want to copy, distribute and/or modify the software. Finally, any free program is addressed as "you ...
System Manual
Page 143
Many people have the option of following the terms and conditions either by patents or by the Free Software Foundation, write to address new problems or concerns. Such new versions will be similar in spirit to the present version, but may choose any other system and a licensee cannot impose that ...
Many people have the option of following the terms and conditions either by patents or by the Free Software Foundation, write to address new problems or concerns. Such new versions will be similar in spirit to the present version, but may choose any other system and a licensee cannot impose that ...
System Manual
Page 164
...settings. Mark or unmark the TV Resolutions to change the resolution.) This can check all resolution and format settings with each key press. 164 DIRECTV® DVR USER GUIDE Appendix 3: About High-Definition (High-Definition DVRs) For example, if you indicated that your TV doesn't support.... supported by your television. To correct this key, you like it is a 16:9 television, and Native is used to see if that solves the problem. If video and audio are tuned. Resolution (RES) Key on your resolution setting: Press MENU, select "Parental, Fav's & Setup", "System Setup...
...settings. Mark or unmark the TV Resolutions to change the resolution.) This can check all resolution and format settings with each key press. 164 DIRECTV® DVR USER GUIDE Appendix 3: About High-Definition (High-Definition DVRs) For example, if you indicated that your TV doesn't support.... supported by your television. To correct this key, you like it is a 16:9 television, and Native is used to see if that solves the problem. If video and audio are tuned. Resolution (RES) Key on your resolution setting: Press MENU, select "Parental, Fav's & Setup", "System Setup...
System Manual
Page 172
...) - 47 locking - 43 passcode - 42, 43, 44 ratings - 44 spending - 47 unlocking - 44 Passcode - 42, 43, 44 Pausing - 16 Pay Per View - 24, 57 172 DIRECTV® DVR USER GUIDE PC - 31, 72, 85 Phone Connection - 93 Photos - 31, 85-87 Playlist (see My Playlist) Power - 10, 11, 14, 109, 110... - 61, 62 watching and deleting - 63 Remote Control - 14-16, 103, back cover advanced setups - 104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode - 104 Remote Recording - 72 Repair - 11, 126, 127, 128, 129, 134, 144
...) - 47 locking - 43 passcode - 42, 43, 44 ratings - 44 spending - 47 unlocking - 44 Passcode - 42, 43, 44 Pausing - 16 Pay Per View - 24, 57 172 DIRECTV® DVR USER GUIDE PC - 31, 72, 85 Phone Connection - 93 Photos - 31, 85-87 Playlist (see My Playlist) Power - 10, 11, 14, 109, 110... - 61, 62 watching and deleting - 63 Remote Control - 14-16, 103, back cover advanced setups - 104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode - 104 Remote Recording - 72 Repair - 11, 126, 127, 128, 129, 134, 144
System Manual
Page 173
... & Conditions for Use of Software - 135-146 Tickmarks - 16 To Do List - 68 Top Match - 33 Troubleshooting - 109-111 TV Apps - 89 TVmail - 26 TV Problems - 112, 115 TV Ratings - 44-45 TV Ratio - 99 U Unsubscribed Channels - 20 Unlock (Parental Controls) - 44 V VCR - 93-96 Video - 29, 94-96 VOD - 33...
... & Conditions for Use of Software - 135-146 Tickmarks - 16 To Do List - 68 Top Match - 33 Troubleshooting - 109-111 TV Apps - 89 TVmail - 26 TV Problems - 112, 115 TV Ratings - 44-45 TV Ratio - 99 U Unsubscribed Channels - 20 Unlock (Parental Controls) - 44 V VCR - 93-96 Video - 29, 94-96 VOD - 33...