Craftsman 17540 - 9.5 Amp 1-3/4 HP Plunge Base Router Reviews
Product reviews for this Craftsman item
Overall Ratings
(1 ratings)
(0 ratings)
(0 ratings)
(0 ratings)
(0 ratings)Attribute Ratings
Durability (1 ratings)Cost Effective (1 ratings)Quality (1 ratings)Operate as Advertised (1 ratings)Customer Service (1 ratings)Craftsman 17540 Reviews
lharrison8508.... July 15th, 2013
Possibly a defective Craftsman Plunge Router from the manufacture.
This Craftsman plunge router was purchased about two years ago from Sears. The first time I used the router, I completed the job in about 20 minutes. The router was cleaned and put away. Recently, I had an occasion to use the router for the second time. This time the router would not turn up any rpms. I tried several times to get the router to build up enough rpms, but to no avail.Needless to say the one year warranty had expired.
I went to Sears to discuss the problem, and received no help whatsoever. They sent me to the "tech" at the service center. When I arrived at the service center, I was informed that they have not had a "tech" in over 4 years.
I contacted Craftsman company and explained my problem, also to no success.
I will not continue to buy anymore Craftsman products in the future if this is the assistance I will get. I will take my business elsewhere.
Just wanted to let the other consumers know what will happen when a problem arises with Craftman's products. In the past, Craftsman was a dependable product and name apparantly that is no longer the case.