Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 ... QuickLaunch Buttons for Windows 6 Creating a ROMPaq diskette ...6 Upgrading the ROM...6 Appendix B: SoftPaqs...7 Unpacking a SoftPaq file...7 Appendix C: Observed anomalies...8 Bluetooth...8 Quick Launch Buttons ...8 Third Party Applications ...8 Appendix D: Questions and answers ...9 For more information...10
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 ... QuickLaunch Buttons for Windows 6 Creating a ROMPaq diskette ...6 Upgrading the ROM...6 Appendix B: SoftPaqs...7 Unpacking a SoftPaq file...7 Appendix C: Observed anomalies...8 Bluetooth...8 Quick Launch Buttons ...8 Third Party Applications ...8 Appendix D: Questions and answers ...9 For more information...10
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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...properly set up the networking and security components of Necessary Drivers and Enhancements (along with the system for instructions.) 2. Restart the notebook PC. Install SP2 (See note below). Platforms All supported platforms All supported platforms All supported platforms All supported platforms Version 3.00 C ... documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for complete SP2 installation instructions. 3.
...properly set up the networking and security components of Necessary Drivers and Enhancements (along with the system for instructions.) 2. Restart the notebook PC. Install SP2 (See note below). Platforms All supported platforms All supported platforms All supported platforms All supported platforms Version 3.00 C ... documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for complete SP2 installation instructions. 3.
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... Add/Remove Programs • Systems Affected: All models • Resolution: Update to the latest version of Support Software for Bluetooth. Third Party Applications • Anomaly: Some third party applications may not function properly under SP2. • Description: Certain ... refer to the Microsoft website at http://support.microsoft.com/default.aspx?pr=windowsxpsp2. 8 Appendix C: Observed anomalies Bluetooth • Anomaly: Unable to connect to Bluetooth devices. • Description: Pairing issues are experienced when attempting connection. • Systems Affected: All models ...
... Add/Remove Programs • Systems Affected: All models • Resolution: Update to the latest version of Support Software for Bluetooth. Third Party Applications • Anomaly: Some third party applications may not function properly under SP2. • Description: Certain ... refer to the Microsoft website at http://support.microsoft.com/default.aspx?pr=windowsxpsp2. 8 Appendix C: Observed anomalies Bluetooth • Anomaly: Unable to connect to Bluetooth devices. • Description: Pairing issues are experienced when attempting connection. • Systems Affected: All models ...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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registered trademarks of its proprietor. Bluetooth is subject to change without notice. Intel and Pentium are U.S. Nothing herein should be liable for HP products and services are set forth in the ... Intel Corporation or its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of Microsoft Corporation. Maintenance and Service Guide HP Compaq Business Notebook nc4010 Fourth Edition: July 2006 First Edition: May 2003 Document Part Number: 310030-004 © Copyright 2003-2006 Hewlett-Packard Development Company, L.P. The only warranties...
registered trademarks of its proprietor. Bluetooth is subject to change without notice. Intel and Pentium are U.S. Nothing herein should be liable for HP products and services are set forth in the ... Intel Corporation or its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of Microsoft Corporation. Maintenance and Service Guide HP Compaq Business Notebook nc4010 Fourth Edition: July 2006 First Edition: May 2003 Document Part Number: 310030-004 © Copyright 2003-2006 Hewlett-Packard Development Company, L.P. The only warranties...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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... 5-3 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-10 5.5 Memory Module 5-11 5.6 Mini PCI Communications Board 5-14 5.7 LED Switch Cover 5-18 5.8 Keyboard 5-21 5.9 TPM Security Module 5-26 5.10 Smart Card Reader 5-27 5.11 Fan 5-28 5.12 Heat Sink 5-30 5.13 Processor 5-35 5.14 Display Assembly 5-38 5.15 Top Cover 5-43 5.16 Bluetooth Wireless Device...
... 5-3 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-10 5.5 Memory Module 5-11 5.6 Mini PCI Communications Board 5-14 5.7 LED Switch Cover 5-18 5.8 Keyboard 5-21 5.9 TPM Security Module 5-26 5.10 Smart Card Reader 5-27 5.11 Fan 5-28 5.12 Heat Sink 5-30 5.13 Processor 5-35 5.14 Display Assembly 5-38 5.15 Top Cover 5-43 5.16 Bluetooth Wireless Device...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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...colors, varying by notebook model ■ Full-size Windows 98 keyboard with dual-point (TouchPad and pointing stick) pointing device ■ 56-Kbps V.92 modem integrated on the system board ■ Integrated Secure Digital (SD) slot ■ Integrated wireless support of 802.11a/b/g and Bluetooth® devices ...called Trusted Computing Group (TCG) module] ■ Support for one Type I or II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for integrated Smart Card Reader in the PC Card slot ■ External 65-W AC adapter with user selectable 32-
...colors, varying by notebook model ■ Full-size Windows 98 keyboard with dual-point (TouchPad and pointing stick) pointing device ■ 56-Kbps V.92 modem integrated on the system board ■ Integrated Secure Digital (SD) slot ■ Integrated wireless support of 802.11a/b/g and Bluetooth® devices ...called Trusted Computing Group (TCG) module] ■ Support for one Type I or II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for integrated Smart Card Reader in the PC Card slot ■ External 65-W AC adapter with user selectable 32-
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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Product Description 1.5 External Components The external components on . Off: The Mini PCI wireless LAN card and Bluetooth are shown below and described in Standby. 1-10 Maintenance and Service Guide On: The Mini PCI wireless LAN card and/or Bluetooth are on the front and right side of the notebook are off. Front and Right-Side Components Table 1-3 Front and Right-Side Components Item 1 2 Component Microphone jack Wireless light 3 Power/standby light Function Inputs single-channel sound. Blinking: Notebook is turned on. On: Power is in Table 1-3. .
Product Description 1.5 External Components The external components on . Off: The Mini PCI wireless LAN card and Bluetooth are shown below and described in Standby. 1-10 Maintenance and Service Guide On: The Mini PCI wireless LAN card and/or Bluetooth are on the front and right side of the notebook are off. Front and Right-Side Components Table 1-3 Front and Right-Side Components Item 1 2 Component Microphone jack Wireless light 3 Power/standby light Function Inputs single-channel sound. Blinking: Notebook is turned on. On: Power is in Table 1-3. .
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 8 9 10 Description Fan Heat sink with fan Bluetooth wireless device (not available on all models) Spare Part Number 291266-001 325520-001 333605-001 3-6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 8 9 10 Description Fan Heat sink with fan Bluetooth wireless device (not available on all models) Spare Part Number 291266-001 325520-001 333605-001 3-6 Maintenance and Service Guide
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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...16 5.17 5.18 Table 5-1 Disassembly Sequence Chart Description # of Screws Removed Preparing the notebook for disassembly Battery pack 0 Hard drive 1 Hard drive bezel 6 screws, 2 alignment pins Notebook feet 0 Memory module 1 loosened Mini PCI communications board 1 loosened LED switch cover ...2 Keyboard 1 TPM security module 1 Smart Card reader 0 Fan 3 Heat sink 2 loosened, 4 removed Processor 0 Display assembly 4 Top cover 13 Bluetooth wireless ...
...16 5.17 5.18 Table 5-1 Disassembly Sequence Chart Description # of Screws Removed Preparing the notebook for disassembly Battery pack 0 Hard drive 1 Hard drive bezel 6 screws, 2 alignment pins Notebook feet 0 Memory module 1 loosened Mini PCI communications board 1 loosened LED switch cover ...2 Keyboard 1 TPM security module 1 Smart Card reader 0 Fan 3 Heat sink 2 loosened, 4 removed Processor 0 Display assembly 4 Top cover 13 Bluetooth wireless ...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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...includes TouchPad, speaker/microphone, and RTC battery) 325510-001 ✎ When replacing the top cover, determine if a Bluetooth wireless device is removed from the defective top cover and installed in the defective top cover. Remove the LED switch ... assembly (Section 5.14). Prepare the notebook for instructions on replacing a Bluetooth wireless device. 1. Maintenance and Service Guide 5-43 Refer to Section 5.16, " Bluetooth Wireless Device," for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 4. If a Bluetooth wireless device is installed, make sure the...
...includes TouchPad, speaker/microphone, and RTC battery) 325510-001 ✎ When replacing the top cover, determine if a Bluetooth wireless device is removed from the defective top cover and installed in the defective top cover. Remove the LED switch ... assembly (Section 5.14). Prepare the notebook for instructions on replacing a Bluetooth wireless device. 1. Maintenance and Service Guide 5-43 Refer to Section 5.16, " Bluetooth Wireless Device," for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 4. If a Bluetooth wireless device is installed, make sure the...
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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Disconnect the RTC battery cable 2 from the system board. 9. Disconnecting the Top Cover Cables Maintenance and Service Guide 5-45 If present, disconnect the Bluetooth wireless device cable 1 from the system board. 10. Release the ZIF connector 3 to which the TouchPad cable is connected and disconnect the TouchPad cable 4 from the system board. Removal and Replacement Procedures 7. Turn the notebook right side up with the front facing toward you. 8.
Disconnect the RTC battery cable 2 from the system board. 9. Disconnecting the Top Cover Cables Maintenance and Service Guide 5-45 If present, disconnect the Bluetooth wireless device cable 1 from the system board. 10. Release the ZIF connector 3 to which the TouchPad cable is connected and disconnect the TouchPad cable 4 from the system board. Removal and Replacement Procedures 7. Turn the notebook right side up with the front facing toward you. 8.
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) 2. Turn the top cover upside down with the TouchPad facing toward you. Maintenance and Service Guide 5-47 Removal and Replacement Procedures 5.16 Bluetooth Wireless Device Bluetooth Wireless Device Spare Part Number Information Bluetooth wireless device 333605-001 1.
Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) 2. Turn the top cover upside down with the TouchPad facing toward you. Maintenance and Service Guide 5-47 Removal and Replacement Procedures 5.16 Bluetooth Wireless Device Bluetooth Wireless Device Spare Part Number Information Bluetooth wireless device 333605-001 1.
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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Remove the Bluetooth wireless device 1 from the slot in the top cover and device cable from the routing channels 2 in the top cover. Removing the Bluetooth Wireless Device Reverse the above procedure to install the Bluetooth wireless device. 5-48 Maintenance and Service Guide Removal and Replacement Procedures 3.
Remove the Bluetooth wireless device 1 from the slot in the top cover and device cable from the routing channels 2 in the top cover. Removing the Bluetooth Wireless Device Reverse the above procedure to install the Bluetooth wireless device. 5-48 Maintenance and Service Guide Removal and Replacement Procedures 3.
HP Compaq nc4010 Notebook PC - Maintenance and Service Guide
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..., spare part number 3-8 battery bay 1-20 battery light 1-11 battery pack removal 5-4 spare part number 3-8, 5-4 battery release latch 1-20 battery specifications 6-5, 6-6 Bluetooth wireless device removal 5-47 spare part number 3-6, 5-47 Bluetooth wireless device cable, disconnecting 5-45 bottom components 1-18 C cables, service considerations 4-2 caps lock key 1-14 caps lock light 1-17 carrying case...
..., spare part number 3-8 battery bay 1-20 battery light 1-11 battery pack removal 5-4 spare part number 3-8, 5-4 battery release latch 1-20 battery specifications 6-5, 6-6 Bluetooth wireless device removal 5-47 spare part number 3-6, 5-47 Bluetooth wireless device cable, disconnecting 5-45 bottom components 1-18 C cables, service considerations 4-2 caps lock key 1-14 caps lock light 1-17 carrying case...
HP Compaq Business Notebook nc4010 software overview
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.... This document is intended for select HP Compaq nc4010 models through the first quarter of 2004. PC 2001, Microsoft© WHQL certified • New HP Compaq Business Notebook nc4010 Hardware Features: - Optional integrated 802.11b (Intel©), 802.11b/g and 802.11a/b/g wireless LAN modules - Optional integrated Bluetooth - HP Compaq Business Notebook nc4010 - HP ProtectTools Embedded Security - Support for : - HP...
.... This document is intended for select HP Compaq nc4010 models through the first quarter of 2004. PC 2001, Microsoft© WHQL certified • New HP Compaq Business Notebook nc4010 Hardware Features: - Optional integrated 802.11b (Intel©), 802.11b/g and 802.11a/b/g wireless LAN modules - Optional integrated Bluetooth - HP Compaq Business Notebook nc4010 - HP ProtectTools Embedded Security - Support for : - HP...
HP Compaq Business Notebook nc4010 software overview
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...Software Component Version Comparison (continued) Software component Diagnostics for Windows HP Bluetooth Software HP Mobile Printing for Notebooks HP WLAN W400/W500 Driver Infineon TPM Driver Insight Management Agents (...preloaded) 4.20 A 3.00 B (preloaded) N/A 9.00 A 1.00 A N/A 5.34 C (CD) 1.4.2 7.00 A 6.00 D HP Compaq nc4010 4.08 A (preloaded) 1.00 C (preloaded) 2.10 B 2.00 A 1.00 A 5.00 K (preloaded) N/A 3.00 B (preloaded) 2.00 A 9.00 A 1.00 B 2.00 B 5.34 C (CD) 1.4.2 7.00 C 6.00 E HP Compaq nc6000 4.11 A (preloaded) 1.00 A (preloaded) 2.10 B 2.00 A 1.00 A 5.00 K (preloaded) 5.00 A 3.00 B...
...Software Component Version Comparison (continued) Software component Diagnostics for Windows HP Bluetooth Software HP Mobile Printing for Notebooks HP WLAN W400/W500 Driver Infineon TPM Driver Insight Management Agents (...preloaded) 4.20 A 3.00 B (preloaded) N/A 9.00 A 1.00 A N/A 5.34 C (CD) 1.4.2 7.00 A 6.00 D HP Compaq nc4010 4.08 A (preloaded) 1.00 C (preloaded) 2.10 B 2.00 A 1.00 A 5.00 K (preloaded) N/A 3.00 B (preloaded) 2.00 A 9.00 A 1.00 B 2.00 B 5.34 C (CD) 1.4.2 7.00 C 6.00 E HP Compaq nc6000 4.11 A (preloaded) 1.00 A (preloaded) 2.10 B 2.00 A 1.00 A 5.00 K (preloaded) 5.00 A 3.00 B...
HP Compaq Business Notebook nc4010 software overview
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... and Control Panel ATI M10 Video Driver and Control Panel Broadcom Ethernet Driver Compaq Application Installer Compaq Bluetooth MultiPort Software Default Settings Intervideo WinDVD HP Compaq nc4000 1.00 B 5.10 A 1.00 A N/A 5.10 A (preloaded) 1.00 E 1.00 C N/A 1.00 C N/A N/A N/A 2.00 A 2.00 B 2.02 C (preloaded) 3.00 A 5.00 A HP Compaq nc4010 1.00 B 5.10 B 1.00 E 1.00 D 5.60 B (preloaded) 1.00 E 1.00 E N/A 1.00 D N/A N/A N/A 2.00 A 3.00 A 2.02...
... and Control Panel ATI M10 Video Driver and Control Panel Broadcom Ethernet Driver Compaq Application Installer Compaq Bluetooth MultiPort Software Default Settings Intervideo WinDVD HP Compaq nc4000 1.00 B 5.10 A 1.00 A N/A 5.10 A (preloaded) 1.00 E 1.00 C N/A 1.00 C N/A N/A N/A 2.00 A 2.00 B 2.02 C (preloaded) 3.00 A 5.00 A HP Compaq nc4010 1.00 B 5.10 B 1.00 E 1.00 D 5.60 B (preloaded) 1.00 E 1.00 E N/A 1.00 D N/A N/A N/A 2.00 A 3.00 A 2.02...
HP Compaq Business Notebook nc4010 software overview
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... Comparison (continued) Software component Compaq Quick Launch Buttons Software Compaq Wireless LAN MultiPort Software Compaq Help & Support Diagnostics for Windows HP Bluetooth Software HP Mobile Printing for Notebooks HP WLAN W400/W500 Driver ...O2 Micro Memory CardBus Reader Roxio Easy CD Creator Sun Java Synaptics Touchpad System Enhancements HP Compaq nc4000 4.00 A 1.01 A 1.0 D 4.05 A (preloaded) 1.00 A (preloaded) 2.00 A 1.00 A N/A 5.00 H (preloaded) N/A N/A 9.00 A 1.00 A N/A 5.34 C (CD) 1.4.2 7.00 A 3.00 F HP Compaq nc4010 4.20 A 1.01 A 3.03 A 4.08 A (preloaded) 1.00 C (preloaded...
... Comparison (continued) Software component Compaq Quick Launch Buttons Software Compaq Wireless LAN MultiPort Software Compaq Help & Support Diagnostics for Windows HP Bluetooth Software HP Mobile Printing for Notebooks HP WLAN W400/W500 Driver ...O2 Micro Memory CardBus Reader Roxio Easy CD Creator Sun Java Synaptics Touchpad System Enhancements HP Compaq nc4000 4.00 A 1.01 A 1.0 D 4.05 A (preloaded) 1.00 A (preloaded) 2.00 A 1.00 A N/A 5.00 H (preloaded) N/A N/A 9.00 A 1.00 A N/A 5.34 C (CD) 1.4.2 7.00 A 3.00 F HP Compaq nc4010 4.20 A 1.01 A 3.03 A 4.08 A (preloaded) 1.00 C (preloaded...
HP Compaq Business Notebook nc4010 software overview
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Key drivers and utilities for HP commercial notebook, desktop, and workstation computers. Subscriptions can be purchased through an annual subscription or as a one-time purchase. The updated nc4010 factory image and ROM BIOS is being used on the SSCD. The user interface is in F10 Setup.... • Resolves issue involving hibernation under Windows NT© on the nc4010 is available either through customer support or from Standby mode when Bluetooth was enabled. • Resolves issue involving the Wireless button opening the language menu in English, French,...
Key drivers and utilities for HP commercial notebook, desktop, and workstation computers. Subscriptions can be purchased through an annual subscription or as a one-time purchase. The updated nc4010 factory image and ROM BIOS is being used on the SSCD. The user interface is in F10 Setup.... • Resolves issue involving hibernation under Windows NT© on the nc4010 is available either through customer support or from Standby mode when Bluetooth was enabled. • Resolves issue involving the Wireless button opening the language menu in English, French,...
HP Compaq Business Notebook nc4010 software overview
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HP Compaq nc4010 models use ACPI to manage power based on activity and usage. Windows XP. 2000 ; Windows XP. 2000 On the Documentation CD, there are three reference guides available for the nc4010 notebook PCs: • Safety and Comfort Guide-Provides instructions for using... • Wireless On/Off--Enables or disables wireless connectivity (802.11 and Bluetooth). • Presentation Ready--Enables customers to commonly used for the integrated modem. • Notebook Reference Guide-Includes information such as identifying connectors, inserting and removing hardware and major...
HP Compaq nc4010 models use ACPI to manage power based on activity and usage. Windows XP. 2000 ; Windows XP. 2000 On the Documentation CD, there are three reference guides available for the nc4010 notebook PCs: • Safety and Comfort Guide-Provides instructions for using... • Wireless On/Off--Enables or disables wireless connectivity (802.11 and Bluetooth). • Presentation Ready--Enables customers to commonly used for the integrated modem. • Notebook Reference Guide-Includes information such as identifying connectors, inserting and removing hardware and major...