Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 4
... parts catalog Serial number location 3-1 Computer major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Unknown user password 4-4 Component replacement procedures 4-5 Serial number 4-5 Computer feet 4-6 Battery 4-7 Optical drive 4-8 Hard drive 4-10 RTC battery 4-12 Memory module 4-13 WLAN module 4-15 Keyboard 4-17 Keyboard...
... parts catalog Serial number location 3-1 Computer major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Unknown user password 4-4 Component replacement procedures 4-5 Serial number 4-5 Computer feet 4-6 Battery 4-7 Optical drive 4-8 Hard drive 4-10 RTC battery 4-12 Memory module 4-13 WLAN module 4-15 Keyboard 4-17 Keyboard...
Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 19
...monitor port 4 RJ-45 (network) jack 5 HDMI port (select models only) 6 USB port 7 Digital Media Slot (select models only) 8 Digital Media Slot light (select models only) Function Connects an AC adapter. ■ On: The computer is connected to external power. ■ Off: The computer is in use. Connects a network cable. Connects an optional USB device. Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) ■ xD-Picture Card (XD) Type...
...monitor port 4 RJ-45 (network) jack 5 HDMI port (select models only) 6 USB port 7 Digital Media Slot (select models only) 8 Digital Media Slot light (select models only) Function Connects an AC adapter. ■ On: The computer is connected to external power. ■ Off: The computer is in use. Connects a network cable. Connects an optional USB device. Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) ■ xD-Picture Card (XD) Type...
Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 21
..., drivers, and support for the computer. When ordering parts or requesting information, provide the computer serial number and model description provided on the bottom of the computer. This is the number used to determine what components and parts are needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting information, provide the computer serial number and model number located on the service tag. 3 Illustrated parts catalog Serial number location...
..., drivers, and support for the computer. When ordering parts or requesting information, provide the computer serial number and model description provided on the bottom of the computer. This is the number used to determine what components and parts are needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting information, provide the computer serial number and model number located on the service tag. 3 Illustrated parts catalog Serial number location...
Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 44
... replacement procedures This chapter provides removal and replacement procedures. Serial number The service tag, affixed to locate documents, drivers, and support for the computer. 4-5 7. Do not reinsert any batteries at this time. 9. Make special note of the computer. This number provides specific information about the product's hardware components. Connect AC power to the front of each product. Item 1 2 3 Component Product name Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Removal and replacement...
... replacement procedures This chapter provides removal and replacement procedures. Serial number The service tag, affixed to locate documents, drivers, and support for the computer. 4-5 7. Do not reinsert any batteries at this time. 9. Make special note of the computer. This number provides specific information about the product's hardware components. Connect AC power to the front of each product. Item 1 2 3 Component Product name Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Removal and replacement...
Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 130
... administrator password 5-3 Bluetooth module removal 4-35 spare part number 4-35 Bluetooth module cable 3-17 removal 4-35 spare part number 3-6, 3-17 Blu-ray disc specifications 6-4 Blu-ray ROM DVD±RW SuperMulti DL Drive product description 1-4 removal 4-9 spare part number 4-8 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 Index Index built-in device Bluetooth device radio 2-8 modem 1-4 wireless button 2-3 WLAN device radio 2-8 buttons power 2-3 wireless 2-3 C cables, service consideration 4-1 caps lock light 2-2 chipset, product description 1-2 CMOS clearing...
... administrator password 5-3 Bluetooth module removal 4-35 spare part number 4-35 Bluetooth module cable 3-17 removal 4-35 spare part number 3-6, 3-17 Blu-ray disc specifications 6-4 Blu-ray ROM DVD±RW SuperMulti DL Drive product description 1-4 removal 4-9 spare part number 4-8 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 Index Index built-in device Bluetooth device radio 2-8 modem 1-4 wireless button 2-3 WLAN device radio 2-8 buttons power 2-3 wireless 2-3 C cables, service consideration 4-1 caps lock light 2-2 chipset, product description 1-2 CMOS clearing...
Compaq Presario CQ60 Notebook PC and HP G60 Notebook PC - Maintenance and Service Guide
Page 133
... 1-6 optical drives 1-4 panel 1-3 ports 1-5 power requirements 1-5 processors 1-1 product name 1-1 security 1-5 serviceability 1-6 TouchPad 2-5 video 2-7 webcam 1-4 wireless 1-4 product name 1-1, 3-1 R rear components 2-6 recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-3 recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings 5-2 right-side components 2-7 RJ-11 (modem) jack location 2-7 pin assignments 9-4 RJ-45 (network) jack location 2-7 pin assignments 9-4 RTC battery removal 4-12 spare part number...
... 1-6 optical drives 1-4 panel 1-3 ports 1-5 power requirements 1-5 processors 1-1 product name 1-1 security 1-5 serviceability 1-6 TouchPad 2-5 video 2-7 webcam 1-4 wireless 1-4 product name 1-1, 3-1 R rear components 2-6 recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-3 recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings 5-2 right-side components 2-7 RJ-11 (modem) jack location 2-7 pin assignments 9-4 RJ-45 (network) jack location 2-7 pin assignments 9-4 RTC battery removal 4-12 spare part number...
Drives - Windows 7
Page 13
... Help and Support for tasks such as installing software, running utilities, or changing Windows settings. After you start it, it to run on the size of your hard drive at any time. You may take more information. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Follow the on the hard drive become fragmented. NOTE: Windows® includes the User Account Control feature to your computer manually at...
... Help and Support for tasks such as installing software, running utilities, or changing Windows settings. After you start it, it to run on the size of your hard drive at any time. You may take more information. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Follow the on the hard drive become fragmented. NOTE: Windows® includes the User Account Control feature to your computer manually at...
Drives - Windows 7
Page 21
... all open a window containing additional information. 6. Click your system for installed hardware and installs default drivers for any discs from the models listed. 4. Remove any other drivers you want a specific SoftPaq, enter the SoftPaq number in the System area, click Device Manager. 3. or - Right-click the device listing and click Uninstall. Obtaining the latest HP device drivers To use the HP Web site to uninstall and reinstall (for software and driver downloads, type your computer model number in...
... all open a window containing additional information. 6. Click your system for installed hardware and installs default drivers for any discs from the models listed. 4. Remove any other drivers you want a specific SoftPaq, enter the SoftPaq number in the System area, click Device Manager. 3. or - Right-click the device listing and click Uninstall. Obtaining the latest HP device drivers To use the HP Web site to uninstall and reinstall (for software and driver downloads, type your computer model number in...
Drives - Windows 7
Page 22
... device drivers when new devices are connected to do so, restart your computer. Click Start > All Programs > Windows Update. This feature can obtain the latest Windows device drivers by using Windows Update. Follow the on your hardware drivers, as well as for the Windows operating system and other Microsoft products. You can be prompted to install. 7. To use Windows Update: 1. When prompted, click Save and then select a storage location on -screen instructions. 18 Chapter 5 Troubleshooting Click Download...
... device drivers when new devices are connected to do so, restart your computer. Click Start > All Programs > Windows Update. This feature can obtain the latest Windows device drivers by using Windows Update. Follow the on your hardware drivers, as well as for the Windows operating system and other Microsoft products. You can be prompted to install. 7. To use Windows Update: 1. When prompted, click Save and then select a storage location on -screen instructions. 18 Chapter 5 Troubleshooting Click Download...
Drives - Windows 7
Page 23
...software 9 Disk Defragmenter software 9 disk performance 9 drives caring for 1 hard 10, 11 optical 2 drives, optical drive 3 DVD burning 7, 16 changing region setting 6 copying 7 drive 2 playing 5 removing 8 DVD drive 3 H hard disk drive installing 11 removing 10 replacing 10 hard drive installing 11 removing 10 replacing 10 M maintenance Disk Cleanup 9 Disk Defragmenter 9 O optical disc Blu-ray 5 removing 8 using 3, 4 optical drive identifying 2 P playing a CD or DVD 5 R region codes, DVD 6 S software Disk Cleanup 9 Disk Defragmenter 9 T troubleshooting burning discs 16 device driver 17 disc...
...software 9 Disk Defragmenter software 9 disk performance 9 drives caring for 1 hard 10, 11 optical 2 drives, optical drive 3 DVD burning 7, 16 changing region setting 6 copying 7 drive 2 playing 5 removing 8 DVD drive 3 H hard disk drive installing 11 removing 10 replacing 10 hard drive installing 11 removing 10 replacing 10 M maintenance Disk Cleanup 9 Disk Defragmenter 9 O optical disc Blu-ray 5 removing 8 using 3, 4 optical drive identifying 2 P playing a CD or DVD 5 R region codes, DVD 6 S software Disk Cleanup 9 Disk Defragmenter 9 T troubleshooting burning discs 16 device driver 17 disc...
Drives - Windows Vista
Page 13
... for tasks such as installing software, running utilities, or changing Windows settings. Click Defragment now. Depending on the size of fragmented files, it works without supervision. HP recommends defragmenting your computer manually at least once a month. You may set it to your permission or password for your computer. Using Disk Cleanup Disk Cleanup searches the hard drive for more efficiently. Using Disk Defragmenter 9 Disk Defragmenter consolidates the fragmented...
... for tasks such as installing software, running utilities, or changing Windows settings. Click Defragment now. Depending on the size of fragmented files, it works without supervision. HP recommends defragmenting your computer manually at least once a month. You may set it to your permission or password for your computer. Using Disk Cleanup Disk Cleanup searches the hard drive for more efficiently. Using Disk Defragmenter 9 Disk Defragmenter consolidates the fragmented...
Drives - Windows Vista
Page 22
... device drivers when new devices are connected to your computer after the installation is complete, and then verify the operation of drivers is set to automatically check for updates to get the latest updates for your computer. 18 Chapter 5 Troubleshooting or - Click your hard drive. If prompted to open a window containing additional information. 6. Click the Windows Vista® operating system. 5. When prompted, click Save and then select a storage location on -screen instructions...
... device drivers when new devices are connected to your computer after the installation is complete, and then verify the operation of drivers is set to automatically check for updates to get the latest updates for your computer. 18 Chapter 5 Troubleshooting or - Click your hard drive. If prompted to open a window containing additional information. 6. Click the Windows Vista® operating system. 5. When prompted, click Save and then select a storage location on -screen instructions...
Drives - Windows Vista
Page 23
...software 9 Disk Defragmenter software 9 disk performance 9 drives caring for 1 hard 10, 11 optical 2 drives, optical drive 3 DVD burning 7, 16 changing region setting 6 copying 7 drive 2 playing 5 removing 8 DVD drive 3 H hard disk drive installing 11 removing 10 replacing 10 hard drive installing 11 removing 10 replacing 10 M maintenance Disk Cleanup 9 Disk Defragmenter 9 O optical disc Blu-ray 5 removing 8 using 3, 4 optical drive identifying 2 P playing a CD or DVD 5 R region codes, DVD 6 S software Disk Cleanup 9 Disk Defragmenter 9 T troubleshooting burning discs 16 device driver 17 disc...
...software 9 Disk Defragmenter software 9 disk performance 9 drives caring for 1 hard 10, 11 optical 2 drives, optical drive 3 DVD burning 7, 16 changing region setting 6 copying 7 drive 2 playing 5 removing 8 DVD drive 3 H hard disk drive installing 11 removing 10 replacing 10 hard drive installing 11 removing 10 replacing 10 M maintenance Disk Cleanup 9 Disk Defragmenter 9 O optical disc Blu-ray 5 removing 8 using 3, 4 optical drive identifying 2 P playing a CD or DVD 5 R region codes, DVD 6 S software Disk Cleanup 9 Disk Defragmenter 9 T troubleshooting burning discs 16 device driver 17 disc...
Software Update - Windows Vista and Windows 7
Page 8
... operation of drivers is displayed, click an updated driver to install. 7. Click the option for software and driver downloads, type your Internet browser, go to step 6. 3. If you may be able to install the updated driver. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - Click Install now to download the driver and install it later. Open your computer model number in the Search box, press enter...
... operation of drivers is displayed, click an updated driver to install. 7. Click the option for software and driver downloads, type your Internet browser, go to step 6. 3. If you may be able to install the updated driver. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - Click Install now to download the driver and install it later. Open your computer model number in the Search box, press enter...
Software Update, Backup and Recovery - Windows Vista
Page 8
... updated driver. Click the option for software and driver downloads, type your country or region. 2. Click Install now to http://www.hp.com/support, and select your computer model number in the Search box, press enter, and follow these steps: To use the HP Web site: 1. Proceed to open a window containing additional information. 6. To do so, restart your specific product from the models listed. 4. When the list of the device. 4 Updating software...
... updated driver. Click the option for software and driver downloads, type your country or region. 2. Click Install now to http://www.hp.com/support, and select your computer model number in the Search box, press enter, and follow these steps: To use the HP Web site: 1. Proceed to open a window containing additional information. 6. To do so, restart your specific product from the models listed. 4. When the list of the device. 4 Updating software...
Wireless (Select Models Only) - Windows Vista
Page 24
... computer: NOTE: Windows includes the User Account Control feature to improve the security of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 18 Chapter 5 Troubleshooting wireless connection problems
... computer: NOTE: Windows includes the User Account Control feature to improve the security of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 18 Chapter 5 Troubleshooting wireless connection problems
Multimedia - Windows Vista
Page 13
... then configure the default audio playback device according to an optional video or audio device, such as your computer, and for best results use DVD Play as a high-definition television, or any other end of graphics card installed on the computer. 2. Connect the other supported external display. Determining the type of the cable to the video device, according to the HDMI port, while simultaneously supporting an image on the computer keyboard. - The HDMI port connects the computer...
... then configure the default audio playback device according to an optional video or audio device, such as your computer, and for best results use DVD Play as a high-definition television, or any other end of graphics card installed on the computer. 2. Connect the other supported external display. Determining the type of the cable to the video device, according to the HDMI port, while simultaneously supporting an image on the computer keyboard. - The HDMI port connects the computer...
Multimedia - Windows Vista
Page 30
... location on -screen instructions to your computer model number in the Search box, press enter, and follow the instructions provided. Obtaining the latest Windows device drivers You can be set to get the latest updates for your Internet browser and go to install. 7. Click Next to install the updated driver without downloading the file. - On the HP Welcome screen, click Settings and select a time when the utility should check for software and driver downloads, type...
... location on -screen instructions to your computer model number in the Search box, press enter, and follow the instructions provided. Obtaining the latest Windows device drivers You can be set to get the latest updates for your Internet browser and go to install. 7. Click Next to install the updated driver without downloading the file. - On the HP Welcome screen, click Settings and select a time when the utility should check for software and driver downloads, type...
Wireless (Select Models Only) - Windows 7
Page 23
... area, click Device Manager. 3. Refer to expand the list and show all adapters. 4. Click the arrow next to Network adapters to Help and Support for your computer does not have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support. For more information. 1. Select Start > Control Panel > System and...
... area, click Device Manager. 3. Refer to expand the list and show all adapters. 4. Click the arrow next to Network adapters to Help and Support for your computer does not have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support. For more information. 1. Select Start > Control Panel > System and...
Multimedia - Windows 7
Page 30
... Windows 7 operating system. 5. Click Install now to step 6. 3. Obtaining the latest Windows device drivers You can check for Updates. 3. Click Check for updates. 2. Open your Internet browser, go to update your hard drive. Click your country or region. 2. When the list of the number) in the following section. When prompted, click Save and then select a storage location on -screen instructions. 26 Chapter 7 Troubleshooting 6. This feature can be prompted to enter settings...
... Windows 7 operating system. 5. Click Install now to step 6. 3. Obtaining the latest Windows device drivers You can check for Updates. 3. Click Check for updates. 2. Open your Internet browser, go to update your hard drive. Click your country or region. 2. When the list of the number) in the following section. When prompted, click Save and then select a storage location on -screen instructions. 26 Chapter 7 Troubleshooting 6. This feature can be prompted to enter settings...