Resolving Start Up and No Boot Problems Checklist
Page 1
... Connect a different AC power adapter and remove battery. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to blink or glow, and listen for the sound ...no power available to original condition. If computer does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover ...
... Connect a different AC power adapter and remove battery. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to blink or glow, and listen for the sound ...no power available to original condition. If computer does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover ...
Limited warranty and technical support - (1 Year)
Page 8
...hard drive or other storage devices as a precaution against possible failures, alteration, or loss of the data. For help using third-party software, refer to the operating system or preinstalled software. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. Customer Replaceable Parts Where available, Compaq ships approved replacement... may be erased and the programs restored to fulfill the warranty on your Compaq Product. During service, the hard drive may be available for service, be fixed 6 English Types of warranty support...
...hard drive or other storage devices as a precaution against possible failures, alteration, or loss of the data. For help using third-party software, refer to the operating system or preinstalled software. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. Customer Replaceable Parts Where available, Compaq ships approved replacement... may be erased and the programs restored to fulfill the warranty on your Compaq Product. During service, the hard drive may be available for service, be fixed 6 English Types of warranty support...
Getting Started - Windows 7
Page 6
Pinching/Zooming 24 Rotating 24 5 Maintenance Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing the hard drive ...28 Adding or replacing memory modules 30 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery Recovery ...
Pinching/Zooming 24 Rotating 24 5 Maintenance Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing the hard drive ...28 Adding or replacing memory modules 30 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery Recovery ...
Getting Started - Windows 7
Page 31
The battery release latch (3) automatically locks the battery into the battery bay (2) until it is seated. To remove the battery: Inserting or removing the battery 25 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To insert the battery: ▲ Insert the battery (1) into place.
The battery release latch (3) automatically locks the battery into the battery bay (2) until it is seated. To remove the battery: Inserting or removing the battery 25 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To insert the battery: ▲ Insert the battery (1) into place.
Getting Started - Windows 7
Page 33
... the tabs (2) on the hard drive, and then disconnect the hard drive cable (3) from the AC outlet. 5. Removing the hard drive To remove the hard drive: 1. Remove the battery from the hard drive bay. Lift the left side of the hard drive cover (2), then lift the cover up and to the left (3) and remove it. 9. Replacing or upgrading the hard drive CAUTION: To prevent information...
... the tabs (2) on the hard drive, and then disconnect the hard drive cable (3) from the AC outlet. 5. Removing the hard drive To remove the hard drive: 1. Remove the battery from the hard drive bay. Lift the left side of the hard drive cover (2), then lift the cover up and to the left (3) and remove it. 9. Replacing or upgrading the hard drive CAUTION: To prevent information...
Getting Started - Windows 7
Page 34
Align the tabs (1) on the hard drive cover with the notches on the hard drive to be sure that secure the hard drive to the system board, and then replace the three screws (4) that the drive is firmly seated. 2. Grasp the tabs (1) on the hard drive and lower the hard drive (2) into the hard drive bay, then press down on the computer. 4. Connect the hard drive cable (3) to the computer. 3. Close the cover (2). 28 Chapter 5 Maintenance Installing the hard drive To install the hard drive: 1. 11. Remove the hard drive (4) from the hard drive bay.
Align the tabs (1) on the hard drive cover with the notches on the hard drive to be sure that secure the hard drive to the system board, and then replace the three screws (4) that the drive is firmly seated. 2. Grasp the tabs (1) on the hard drive and lower the hard drive (2) into the hard drive bay, then press down on the computer. 4. Connect the hard drive cable (3) to the computer. 3. Close the cover (2). 28 Chapter 5 Maintenance Installing the hard drive To install the hard drive: 1. 11. Remove the hard drive (4) from the hard drive bay.
Getting Started - Windows 7
Page 35
Reconnect external power and external devices. 9. Replacing or upgrading the hard drive 29 5. Turn the computer right-side up. 8. Replace the battery. 7. Turn on the computer. Tighten the hard drive cover screws (3). 6.
Reconnect external power and external devices. 9. Replacing or upgrading the hard drive 29 5. Turn the computer right-side up. 8. Replace the battery. 7. Turn on the computer. Tighten the hard drive cover screws (3). 6.
Getting Started - Windows 7
Page 48
...files 36 battery bay 39 battery bay, identifying 13 battery release latch, identifying 13 battery, identifying 14 battery, replacing 25 bays battery 13 hard drive 13 Bluetooth label 39 buttons power 7 TouchPad 5 C caps lock light, identifying 6 compartments memory module 13 ...5 connector, power 9 cord, power 14 D drive light, identifying 10 drives optical drive 9 E esc key, identifying 8 external monitor port, identifying 10 F f11 36 fn key, identifying 8 full system recovery 34 H hard drive installing 28 light 10 removing 27 hard drive bay, identifying 13 headphone jack, identifying 10 ...
...files 36 battery bay 39 battery bay, identifying 13 battery release latch, identifying 13 battery, identifying 14 battery, replacing 25 bays battery 13 hard drive 13 Bluetooth label 39 buttons power 7 TouchPad 5 C caps lock light, identifying 6 compartments memory module 13 ...5 connector, power 9 cord, power 14 D drive light, identifying 10 drives optical drive 9 E esc key, identifying 8 external monitor port, identifying 10 F f11 36 fn key, identifying 8 full system recovery 34 H hard drive installing 28 light 10 removing 27 hard drive bay, identifying 13 headphone jack, identifying 10 ...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 6
Packaging and transporting guidelines 32 Workstation guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 Optical drive ...39 WLAN module ...42 Memory module ...44 Keyboard ...46 Top cover ...49 Speaker assembly ...52 Power button board ...54 TouchPad button board ...55 USB board ...... Main menu ...80 Security menu 80 System Configuration menu 81 Diagnostics menu 81 6 Specifications ...82 Computer specifications ...82 39.6-cm (15.6-in) display specifications 83 Hard drive specifications ...84 vi
Packaging and transporting guidelines 32 Workstation guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 Optical drive ...39 WLAN module ...42 Memory module ...44 Keyboard ...46 Top cover ...49 Speaker assembly ...52 Power button board ...54 TouchPad button board ...55 USB board ...... Main menu ...80 Security menu 80 System Configuration menu 81 Diagnostics menu 81 6 Specifications ...82 Computer specifications ...82 39.6-cm (15.6-in) display specifications 83 Hard drive specifications ...84 vi
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 12
...- bit) Windows 7 Starter (32-bit) √ SUSE Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ HP G56 Intel v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √ √...
...- bit) Windows 7 Starter (32-bit) √ SUSE Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ HP G56 Intel v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √ √...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 21
... to cool internal components and prevent overheating. If you replace the module and then receive a warning message, remove the module to cool internal components. Releases the battery from the battery bay. Bottom Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enable airflow to restore... WLAN slot. It is normal for use in the computer by the governmental agency that regulates wireless devices in your country or region. Holds the hard drive.
... to cool internal components and prevent overheating. If you replace the module and then receive a warning message, remove the module to cool internal components. Releases the battery from the battery bay. Bottom Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enable airflow to restore... WLAN slot. It is normal for use in the computer by the governmental agency that regulates wireless devices in your country or region. Holds the hard drive.
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 26
... (1333 MHz, DDR3, AMD) Power connector (includes cable) System board (includes replacement thermal material): ● PCA UMA system board (Intel) ● PCA UMA system board (AMD) Processor (includes replacement thermal material) ● Intel Celeron 900 processor (2.2 GHz) ● Intel Pentium...Hard drive (includes bracket, connector, and screws) ● 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) ● 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in United Kingdom Speaker assembly (includes cable) Power button board Top cover (includes TouchPad board) Fan/heat sink assembly (includes replacement...
... (1333 MHz, DDR3, AMD) Power connector (includes cable) System board (includes replacement thermal material): ● PCA UMA system board (Intel) ● PCA UMA system board (AMD) Processor (includes replacement thermal material) ● Intel Celeron 900 processor (2.2 GHz) ● Intel Pentium...Hard drive (includes bracket, connector, and screws) ● 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) ● 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in United Kingdom Speaker assembly (includes cable) Power button board Top cover (includes TouchPad board) Fan/heat sink assembly (includes replacement...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 34
...with cable Power button board USB board 160-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive Hard Drive Hardware Kit (includes bracket, connector, and screws) Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070...11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR combo adapter (BT3.0+HS ready) Atheros AR9285 802.11b/g/n 1x1 WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (Intel) 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 26...
...with cable Power button board USB board 160-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive 250-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive 320-GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in) hard drive Hard Drive Hardware Kit (includes bracket, connector, and screws) Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070...11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR combo adapter (BT3.0+HS ready) Atheros AR9285 802.11b/g/n 1x1 WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (Intel) 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 26...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 38
... protective packaging and label the package "FRAGILE." 30 Chapter 4 Removal and replacement procedures Apply only the tension required to avoid damage. If you are routed in their proper locations during removal and insertion. After removing a hard drive, an optical drive, or a diskette drive, place it in Hibernation, turn the computer on surfaces covered with extreme...
... protective packaging and label the package "FRAGILE." 30 Chapter 4 Removal and replacement procedures Apply only the tension required to avoid damage. If you are routed in their proper locations during removal and insertion. After removing a hard drive, an optical drive, or a diskette drive, place it in Hibernation, turn the computer on surfaces covered with extreme...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 45
...GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in the Plastics Kit, spare part number 595200-001. 4. The hard drive cover is off or in the Hard Drive Hardware Kit. includes bracket, connector, and screws) Spare part number 599055-001 599054-001 599053-001 599057-001 ... the hard drive: 1. Lift the left side of the hard drive cover (2), swing it down the computer. Hard drive NOTE: The hard drive spare part kit includes a bracket, connector, and screws. Loosen the two Phillips 2.5×5.0 captive screws (1) that secure the hard drive to the computer. 3. Component replacement procedures 37...
...GB, 7200-rpm 9.5-mm, 6.35-cm (2.5-in the Plastics Kit, spare part number 595200-001. 4. The hard drive cover is off or in the Hard Drive Hardware Kit. includes bracket, connector, and screws) Spare part number 599055-001 599054-001 599053-001 599057-001 ... the hard drive: 1. Lift the left side of the hard drive cover (2), swing it down the computer. Hard drive NOTE: The hard drive spare part kit includes a bracket, connector, and screws. Loosen the two Phillips 2.5×5.0 captive screws (1) that secure the hard drive to the computer. 3. Component replacement procedures 37...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 46
Use the Mylar tab (2) to reassemble and install the hard drive. 38 Chapter 4 Removal and replacement procedures Disconnect the hard drive cable from the system board (3) and remove the hard drive from the hard drive (2). Grasp the attached Mylar tab and pull it up to the hard drive. 8. Reverse this procedure to lift the hard drive out of the hard drive compartment. 6. To replace the hard drive bracket, remove the four Phillips 3.0×3.5 screws (1) that secure the hard drive bracket to remove the bracket from the computer (4). 7. 5.
Use the Mylar tab (2) to reassemble and install the hard drive. 38 Chapter 4 Removal and replacement procedures Disconnect the hard drive cable from the system board (3) and remove the hard drive from the hard drive (2). Grasp the attached Mylar tab and pull it up to the hard drive. 8. Reverse this procedure to lift the hard drive out of the hard drive compartment. 6. To replace the hard drive bracket, remove the four Phillips 3.0×3.5 screws (1) that secure the hard drive bracket to remove the bracket from the computer (4). 7. 5.
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 47
... is off or in Hibernation, turn on page 37). Shut down , with LightScribe Spare part number 620604-001 Before removing the optical drive: 1. Battery (see Hard drive on the computer, and then shut it down through the operating system. 2. Disconnect the power from the computer by first unplugging the ... from the AC outlet and then unplugging the AC adapter from the computer. 4. Position the computer upside down the computer. Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Remove the following components: a. Component replacement procedures 39
... is off or in Hibernation, turn on page 37). Shut down , with LightScribe Spare part number 620604-001 Before removing the optical drive: 1. Battery (see Hard drive on the computer, and then shut it down through the operating system. 2. Disconnect the power from the computer by first unplugging the ... from the AC outlet and then unplugging the AC adapter from the computer. 4. Position the computer upside down the computer. Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Remove the following components: a. Component replacement procedures 39
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 48
Insert a thin tool, such as a screwdriver (1), into the release access slot in the hard drive bay, and press against the back of the optical drive. 40 Chapter 4 Removal and replacement procedures Remove the optical drive screw. 3. 2.
Insert a thin tool, such as a screwdriver (1), into the release access slot in the hard drive bay, and press against the back of the optical drive. 40 Chapter 4 Removal and replacement procedures Remove the optical drive screw. 3. 2.
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 57
...the computer upside down, with the front toward you . 4. Open the computer as far as possible. Shut down through the operating system. 2. Hard drive cover (see WLAN module on page 46). b. d. Remove four Phillips 2.0×3.0 screws in Hibernation, turn on page 36). Top cover Description Top... external devices connected to the computer. 3. c. Keyboard (see Battery on the computer, and then shut it down the computer. Component replacement procedures 49 The top cover screws are unsure whether the computer is off or in the battery bay, and remove ten Phillips 2.0×6.5...
...the computer upside down, with the front toward you . 4. Open the computer as far as possible. Shut down through the operating system. 2. Hard drive cover (see WLAN module on page 46). b. d. Remove four Phillips 2.0×3.0 screws in Hibernation, turn on page 36). Top cover Description Top... external devices connected to the computer. 3. c. Keyboard (see Battery on the computer, and then shut it down the computer. Component replacement procedures 49 The top cover screws are unsure whether the computer is off or in the battery bay, and remove ten Phillips 2.0×6.5...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 60
... computer. 4. Swing the right edge of the speaker assembly down the computer. Shut down (3) toward the TouchPad. 52 Chapter 4 Removal and replacement procedures Top cover (see WLAN module on the computer, and then shut it down . 2. Disconnect all external devices connected to the top cover...through the operating system. 2. Remove the two Phillips 2.5×3.0 screws (1) that secure the speaker assembly to the computer. 3. Battery (see Hard drive on page 49) Remove the speaker assembly: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet ...
... computer. 4. Swing the right edge of the speaker assembly down the computer. Shut down (3) toward the TouchPad. 52 Chapter 4 Removal and replacement procedures Top cover (see WLAN module on the computer, and then shut it down . 2. Disconnect all external devices connected to the top cover...through the operating system. 2. Remove the two Phillips 2.5×3.0 screws (1) that secure the speaker assembly to the computer. 3. Battery (see Hard drive on page 49) Remove the speaker assembly: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet ...