Compaq Presario CQ35 and CQ36 Notebook PC - Maintenance and Service Guide
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... is on select models, also writes to external power. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Item (1) (2) Component Power connector AC adapter light (3) USB ports (2) (4) Optical drive (5) Optical drive light 2-6 Description Connects an AC adapter. ■ On: The computer is connected to external power. ■ Off: The computer is turned off when all batteries in Hibernation. ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached...
... is on select models, also writes to external power. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Item (1) (2) Component Power connector AC adapter light (3) USB ports (2) (4) Optical drive (5) Optical drive light 2-6 Description Connects an AC adapter. ■ On: The computer is connected to external power. ■ Off: The computer is turned off when all batteries in Hibernation. ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached...
Compaq Presario CQ35 and CQ36 Notebook PC - Maintenance and Service Guide
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...) For use only with a notch 3 to the computer. 3. Shut down through the operating system. 2. Remove the hard drive cover (see "Battery" on each side of the memory module to install a memory module. 4-11 Disconnect all external devices connected to prevent incorrect insertion into the memory module slot. If you are designed with CQ36 computer models: 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 1-GB memory module (PC3-10600, 1333-MHz, DDR3) Spare part number 598858-001...
...) For use only with a notch 3 to the computer. 3. Shut down through the operating system. 2. Remove the hard drive cover (see "Battery" on each side of the memory module to install a memory module. 4-11 Disconnect all external devices connected to prevent incorrect insertion into the memory module slot. If you are designed with CQ36 computer models: 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 1-GB memory module (PC3-10600, 1333-MHz, DDR3) Spare part number 598858-001...
Compaq Presario CQ35 and CQ36 Notebook PC - Maintenance and Service Guide
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.../DVD ROM drive ❐ USB floppy ❐ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To Do This Run a comprehensive self-test on a secondary hard drive. Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options To Do This Change the Setup Utility language. When enabled, saves power...
.../DVD ROM drive ❐ USB floppy ❐ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To Do This Run a comprehensive self-test on a secondary hard drive. Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options To Do This Change the Setup Utility language. When enabled, saves power...
Compaq Presario CQ35 and CQ36 Notebook PC - Maintenance and Service Guide
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... part number 3-24 Bluetooth module removal 4-39 spare part number 3-4, 3-17, 3-23, 4-39 Bluetooth module cable, spare part number 3-4, 3-22, 4-39 Blu-ray ROM DVD±R/RW SuperMulti DL Drive precautions 4-2 removal 3-22, 4-20 spare part number 3-25 spare part numbers 3-6, 3-16, 3-22, 4-20 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 button components 2-2 button sound 5-4 buttons power 2-2 TouchPad 2-5 TouchPad on/off 2-5 volume mute 2-2 wireless 2-2 C cables, service considerations 4-1 caps lock light 2-4 Card Reader Power Saving 5-4 changing the Setup Utility...
... part number 3-24 Bluetooth module removal 4-39 spare part number 3-4, 3-17, 3-23, 4-39 Bluetooth module cable, spare part number 3-4, 3-22, 4-39 Blu-ray ROM DVD±R/RW SuperMulti DL Drive precautions 4-2 removal 3-22, 4-20 spare part number 3-25 spare part numbers 3-6, 3-16, 3-22, 4-20 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 button components 2-2 button sound 5-4 buttons power 2-2 TouchPad 2-5 TouchPad on/off 2-5 volume mute 2-2 wireless 2-2 C cables, service considerations 4-1 caps lock light 2-4 Card Reader Power Saving 5-4 changing the Setup Utility...
Compaq Presario CQ35 and CQ36 Notebook PC - Maintenance and Service Guide
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... panel 1-2 Ethernet 1-4 external media card 1-4 graphics 1-2 hard drive 1-3 keyboard 1-5 memory 1-3 microphone 1-4 operating system 1-6 optical drive 1-3 pointing device 1-5 ports 1-5 power requirements 1-5 processor 1-1 security 1-5 serviceability 1-6 webcam 1-4 wireless 1-4 product name 1-1, 3-1, 4-5 R recovering a program or driver 8-1 recovering from the dedicated recovery partition 8-4 recovering from the recovery discs 8-4 recovery discs 8-1, 8-5 Recovery Manager 8-1, 8-4 recovery partition 8-1 recovery, system 8-1, 8-4 recycling battery 11-1 display components 11-1 removal/replacement...
... panel 1-2 Ethernet 1-4 external media card 1-4 graphics 1-2 hard drive 1-3 keyboard 1-5 memory 1-3 microphone 1-4 operating system 1-6 optical drive 1-3 pointing device 1-5 ports 1-5 power requirements 1-5 processor 1-1 security 1-5 serviceability 1-6 webcam 1-4 wireless 1-4 product name 1-1, 3-1, 4-5 R recovering a program or driver 8-1 recovering from the dedicated recovery partition 8-4 recovering from the recovery discs 8-4 recovery discs 8-1, 8-5 Recovery Manager 8-1, 8-4 recovery partition 8-1 recovery, system 8-1, 8-4 recycling battery 11-1 display components 11-1 removal/replacement...
User Guide - Windows 7
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... wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on an external mouse. *This table describes factory settings. Then, right-click the device representing your computer, and select Mouse settings. To view and change pointing device preferences, select Start > Devices and Printers. Component Description (5) TouchPad scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on . ● Amber: Computer sound is off . ● White: Computer sound...
... wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on an external mouse. *This table describes factory settings. Then, right-click the device representing your computer, and select Mouse settings. To view and change pointing device preferences, select Start > Devices and Printers. Component Description (5) TouchPad scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on . ● Amber: Computer sound is off . ● White: Computer sound...
User Guide - Windows 7
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...; Product name (1). Wireless certification labels are needed. ◦ Model description (4). Identifying the labels The labels affixed to update or troubleshoot the operating system. The part number helps a service technician to the bottom of the countries or regions in which the devices have been approved for use to locate documents, drivers, and support for this information when traveling internationally. If your notebook. ◦ Serial number (s/n) (2). Component Description (3) Battery* Powers the computer...
...; Product name (1). Wireless certification labels are needed. ◦ Model description (4). Identifying the labels The labels affixed to update or troubleshoot the operating system. The part number helps a service technician to the bottom of the countries or regions in which the devices have been approved for use to locate documents, drivers, and support for this information when traveling internationally. If your notebook. ◦ Serial number (s/n) (2). Component Description (3) Battery* Powers the computer...
User Guide - Windows 7
Page 36
... installing software, running utilities, or changing Windows settings. Click the arrow next to Network adapters to expand the list and show all wireless devices. If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Troubleshooting wireless connection problems Some possible causes for more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 26 Chapter 2 Wireless...
... installing software, running utilities, or changing Windows settings. Click the arrow next to Network adapters to expand the list and show all wireless devices. If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Troubleshooting wireless connection problems Some possible causes for more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 26 Chapter 2 Wireless...
User Guide - Windows 7
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... to go. Some computer models also support a variety of the USB ports on page 1. NOTE: Scrolling speed is enabled at the factory. Use the left , or right motion. To disable two-finger scrolling, select Start > Control panel > Mouse > Device Settings > Settings > Pointer Motion > Two-Finger Scrolling. Then, right-click the device representing your finger across the TouchPad in the following sections. To scroll, place two fingers on an external mouse. NOTE: For information...
... to go. Some computer models also support a variety of the USB ports on page 1. NOTE: Scrolling speed is enabled at the factory. Use the left , or right motion. To disable two-finger scrolling, select Start > Control panel > Mouse > Device Settings > Settings > Pointer Motion > Two-Finger Scrolling. Then, right-click the device representing your finger across the TouchPad in the following sections. To scroll, place two fingers on an external mouse. NOTE: For information...
User Guide - Windows 7
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... by holding two fingers apart on the TouchPad, and then pull the fingers together to increase an object's size. To enable these features, select Start > Devices and Printers. Using hotkeys Hotkeys are discussed in this section. 32 Chapter 3 Pointing devices and keyboard Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2), and one of the function keys (3). To pinch: ●...
... by holding two fingers apart on the TouchPad, and then pull the fingers together to increase an object's size. To enable these features, select Start > Devices and Printers. Using hotkeys Hotkeys are discussed in this section. 32 Chapter 3 Pointing devices and keyboard Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2), and one of the function keys (3). To pinch: ●...
User Guide - Windows 7
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... and then select a storage location on -screen instructions. After the file is displayed, click an updated driver to your hard drive. To use Windows Update: 1. NOTE: If you have not previously set to install the updated driver without downloading the file. - Click Install now to automatically check for and install updates for the Windows operating system and other Microsoft products. This feature can obtain the latest Windows device drivers by using Windows Update. If prompted to do...
... and then select a storage location on -screen instructions. After the file is displayed, click an updated driver to your hard drive. To use Windows Update: 1. NOTE: If you have not previously set to install the updated driver without downloading the file. - Click Install now to automatically check for and install updates for the Windows operating system and other Microsoft products. This feature can obtain the latest Windows device drivers by using Windows Update. If prompted to do...
User Guide - Windows 7
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... discharge procedure. ● If you are using it after . 7. or - Click Change advanced power settings. 6. Select Start > Control Panel > System and Security > Power Options. 2. Change the On battery setting to Never. 5. Click OK. 10. The battery light on the computer turns on the computer turns off automatically. ◦ Hard drive speed will not occur. 64 Chapter 5 Power management Step 2: Disable Hibernation and Sleep 1. Step 3: Discharge the battery The computer must remain on while...
... discharge procedure. ● If you are using it after . 7. or - Click Change advanced power settings. 6. Select Start > Control Panel > System and Security > Power Options. 2. Change the On battery setting to Never. 5. Click OK. 10. The battery light on the computer turns on the computer turns off automatically. ◦ Hard drive speed will not occur. 64 Chapter 5 Power management Step 2: Disable Hibernation and Sleep 1. Step 3: Discharge the battery The computer must remain on while...
User Guide - Windows 7
Page 75
... turns off wireless and local area network (LAN) connections and exit modem applications when you are not using . The battery light begins to blink when the battery has discharged to a low battery level. Plug the computer into an external power source, when you are not using them . ● Stop, disable, or remove any external media cards that are not plugged into external power and maintain external power until the battery is fully recharged. Select Start > Control Panel...
... turns off wireless and local area network (LAN) connections and exit modem applications when you are not using . The battery light begins to blink when the battery has discharged to a low battery level. Plug the computer into an external power source, when you are not using them . ● Stop, disable, or remove any external media cards that are not plugged into external power and maintain external power until the battery is fully recharged. Select Start > Control Panel...
User Guide - Windows 7
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... a change in the Mobility Center may not show that you need to enable the notification area icon. 76 Chapter 6 Drives NOTE: Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection is superimposed over the hard drive icon. To determine whether a drive is currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center: ● If the software is enabled, a green...
... a change in the Mobility Center may not show that you need to enable the notification area icon. 76 Chapter 6 Drives NOTE: Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection is superimposed over the hard drive icon. To determine whether a drive is currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center: ● If the software is enabled, a green...
User Guide - Windows 7
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... steps, which contains information regarding installing and troubleshooting the file. You may be prompted for tasks such as installing applications, running utilities, or changing Windows settings. Install the updates. 116 Appendix B Software updates Identify your permission or password for your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to Help and Support for data transfer among hardware devices, including the time and...
... steps, which contains information regarding installing and troubleshooting the file. You may be prompted for tasks such as installing applications, running utilities, or changing Windows settings. Install the updates. 116 Appendix B Software updates Identify your permission or password for your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to Help and Support for data transfer among hardware devices, including the time and...
User Guide - Windows 7
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... download. 3. To exit Setup Utility, use the arrow keys to know the version of the date, name, or other system information is later than those currently installed on -screen instructions to download your computer and access the BIOS update you currently have, and then download and install the new BIOS. Do not download or install a BIOS update while the computer is connected to the hard drive. Make a note of the system BIOS currently installed. You may need...
... download. 3. To exit Setup Utility, use the arrow keys to know the version of the date, name, or other system information is later than those currently installed on -screen instructions to download your computer and access the BIOS update you currently have, and then download and install the new BIOS. Do not download or install a BIOS update while the computer is connected to the hard drive. Make a note of the system BIOS currently installed. You may need...
User Guide - Windows 7
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... install it later. When the list of the device. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. When prompted, click Save and then select a storage location on your specific product from the models listed. 4. Click the option for software and driver downloads, type your Internet browser, go to install the updated driver. Click your hard drive. Select your computer. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
... install it later. When the list of the device. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. When prompted, click Save and then select a storage location on your specific product from the models listed. 4. Click the option for software and driver downloads, type your Internet browser, go to install the updated driver. Click your hard drive. Select your computer. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
User Guide - Windows 7
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... ROM with LightScribe DVD ±R/RW SuperMulti DL Drive 70 Bluetooth device 14, 25 Bluetooth label 11 boot options 115 boot order 115 button sound 114 buttons power 4 TouchPad 1 TouchPad on/off 1 volume mute 4, 40 volume scroll zone 40 wireless 4 C cables eSATA 83 LAN 29 USB 81 caps lock light, identifying 2 Card Reader Power Saving 114 CD burning 74 copying 74 playing 72 removing 75 CD drive 69 Certificate of Authenticity label 11 charging batteries 61, 63 checking audio functions 43 compartments hard drive 8 memory module 8 wireless module 8 components additional hardware...
... ROM with LightScribe DVD ±R/RW SuperMulti DL Drive 70 Bluetooth device 14, 25 Bluetooth label 11 boot options 115 boot order 115 button sound 114 buttons power 4 TouchPad 1 TouchPad on/off 1 volume mute 4, 40 volume scroll zone 40 wireless 4 C cables eSATA 83 LAN 29 USB 81 caps lock light, identifying 2 Card Reader Power Saving 114 CD burning 74 copying 74 playing 72 removing 75 CD drive 69 Certificate of Authenticity label 11 charging batteries 61, 63 checking audio functions 43 compartments hard drive 8 memory module 8 wireless module 8 components additional hardware...
User Guide - Windows 7
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... 88 ExpressCard slot, identifying 6 external audio devices, connecting 43 external monitor port 45 external monitor port, identifying 7 F fan always on 115 fingerprint reader 106 fingerprint reader location 107 fingerprint reader, identifying 4 firewall 18 firewall software, using 104 fn key 32 fn key, identifying 5 function keys 32 function keys, identifying 5 H hard disk drive HP ProtectSmart Hard Drive Protection 76 installing 79 removing 78 replacing 77 hard drive HP ProtectSmart Hard Drive Protection 76 installing 79 removing 78 replacing 77 Hard drive bay, identifying 8 hard drive self...
... 88 ExpressCard slot, identifying 6 external audio devices, connecting 43 external monitor port 45 external monitor port, identifying 7 F fan always on 115 fingerprint reader 106 fingerprint reader location 107 fingerprint reader, identifying 4 firewall 18 firewall software, using 104 fn key 32 fn key, identifying 5 function keys 32 function keys, identifying 5 H hard disk drive HP ProtectSmart Hard Drive Protection 76 installing 79 removing 78 replacing 77 hard drive HP ProtectSmart Hard Drive Protection 76 installing 79 removing 78 replacing 77 Hard drive bay, identifying 8 hard drive self...
User Guide - Windows 7
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... 100 restoring default settings 112 selecting 111 starting 110 Setup Utility, passwords set in 100 shutdown 66 shutting down 66 SIM inserting 20 removing 23 SIM label 12 Sleep exiting 54 initiating 54 slots Digital Media 6 ExpressCard 6 memory module 8 security cable 7 software Disk Cleanup 76 Disk Defragmenter 75 using 42 Wireless Assistant 15 software, updating 116 solid-state drive (SSD) 68 speakers 39 storing battery 66 SuperMulti LightScribe DVD±RW and CD-RW Combo Drive with DL support...
... 100 restoring default settings 112 selecting 111 starting 110 Setup Utility, passwords set in 100 shutdown 66 shutting down 66 SIM inserting 20 removing 23 SIM label 12 Sleep exiting 54 initiating 54 slots Digital Media 6 ExpressCard 6 memory module 8 security cable 7 software Disk Cleanup 76 Disk Defragmenter 75 using 42 Wireless Assistant 15 software, updating 116 solid-state drive (SSD) 68 speakers 39 storing battery 66 SuperMulti LightScribe DVD±RW and CD-RW Combo Drive with DL support...