Warranty and Support
Page 17
... of purchase available. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start...; Support phone numbers. 3 If you think you can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please... Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day...
... of purchase available. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start...; Support phone numbers. 3 If you think you can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please... Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day...
Warranty and Support Guide
Page 12
... Next at the Welcome screen. 4 Choose the program you want to reinstall the factory-shipped operating system, software programs, and hardware drivers. Reinstall these programs directly from the following methods for performing a System Recovery: Recovery Image - System Recovery - To perform a system...continue with the uninstall process. For more information about software restore points: 1 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, Reinstall software programs that the program is damaged, you...
... Next at the Welcome screen. 4 Choose the program you want to reinstall the factory-shipped operating system, software programs, and hardware drivers. Reinstall these programs directly from the following methods for performing a System Recovery: Recovery Image - System Recovery - To perform a system...continue with the uninstall process. For more information about software restore points: 1 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, Reinstall software programs that the program is damaged, you...
Warranty and Support Guide
Page 13
... it resumes where it (for your set of recovery discs. Use high-quality discs to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the Recovery discs in a safe place. Disk Drive DVD DVD No CD or DVD drive...you create can delete the recovery image if you make extra space available on the computer. 4 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Disc Creation. 3 Follow the onscreen instructions. Choosing Recovery Discs To create recovery discs, your computer must ...
... it resumes where it (for your set of recovery discs. Use high-quality discs to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the Recovery discs in a safe place. Disk Drive DVD DVD No CD or DVD drive...you create can delete the recovery image if you make extra space available on the computer. 4 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Disc Creation. 3 Follow the onscreen instructions. Choosing Recovery Discs To create recovery discs, your computer must ...
Getting Started Guide
Page 42
... in the onscreen Help and Support Center (select models only). Using the hardware diagnostic tools The hardware diagnostic tools help you can find links to driver updates, access to do the following: View the computer system information, such as memory usage, drive capacity and CPU usage. To open the Help and... the Onscreen Help and Support Center Information about commonly asked questions. Here, you to technical support options, and information about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click...
... in the onscreen Help and Support Center (select models only). Using the hardware diagnostic tools The hardware diagnostic tools help you can find links to driver updates, access to do the following: View the computer system information, such as memory usage, drive capacity and CPU usage. To open the Help and... the Onscreen Help and Support Center Information about commonly asked questions. Here, you to technical support options, and information about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click...
Getting Started Guide
Page 100
...only) Burn a label directly onto LightScribe-enabled CDs, DVDs, and mini-discs by using Labelflash technology. Get HP software and driver updates. Access PC Health and Security and PC Help tools. Create customized music CDs from .wav, .mp3, or .wma files. Copy and share data files. Edit video...to control the motion effects applied to create VCDs and DVDs that the disc has been created without errors. Record movie files to your desktop. Burn a label directly onto the disc's label side by using the convenient shopping search engine. NOTE: This software is included with...
...only) Burn a label directly onto LightScribe-enabled CDs, DVDs, and mini-discs by using Labelflash technology. Get HP software and driver updates. Access PC Health and Security and PC Help tools. Create customized music CDs from .wav, .mp3, or .wma files. Copy and share data files. Edit video...to control the motion effects applied to create VCDs and DVDs that the disc has been created without errors. Record movie files to your desktop. Burn a label directly onto the disc's label side by using the convenient shopping search engine. NOTE: This software is included with...
PC Troubleshooting
Page 9
...only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from most PC stores. Video Symptom Possible solution Some video files do not play . Turn on the desktop to automatically download codecs... the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. If you must be corrupted or in this location in an unsupported format. Clean the...
...only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from most PC stores. Video Symptom Possible solution Some video files do not play . Turn on the desktop to automatically download codecs... the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. If you must be corrupted or in this location in an unsupported format. Clean the...
PC Troubleshooting
Page 12
...button for 5 or more seconds to turn off the PC, turn on the external device, and then turn on the desktop to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to install or uninstall a device driver. Refer to integrate the device with the device, or... download and install the driver from the CD provided with the PC. Restart the PC, and follow the...
...button for 5 or more seconds to turn off the PC, turn on the external device, and then turn on the desktop to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to install or uninstall a device driver. Refer to integrate the device with the device, or... download and install the driver from the CD provided with the PC. Restart the PC, and follow the...
PC Troubleshooting
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...solution I cannot automatically start the desired program. Do not connect a telephone cable to the problem device and check for the new device driver to work after installing a new device. Verify that connects to connect again later, or contact your Internet Service Provider (ISP) for ... I cannot connect to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in the device troubleshooter wizard. 10 Restart the PC. To resolve a device conflict, you are using the modem connector. Exclamation points do the following: Right-click...
...solution I cannot automatically start the desired program. Do not connect a telephone cable to the problem device and check for the new device driver to work after installing a new device. Verify that connects to connect again later, or contact your Internet Service Provider (ISP) for ... I cannot connect to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in the device troubleshooter wizard. 10 Restart the PC. To resolve a device conflict, you are using the modem connector. Exclamation points do the following: Right-click...
Important FreeDOS Operating System Information
Page 1
... with a Microsoft® Windows™ operating system. registered trademarks of the Documentation and Utilities CD. Hardware Diagnostic Tools powered by PC-Doctor either runs automatically when you have to explore the directory of Adobe Acrobat Reader, available at: http://www.adobe.com Utilities... http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. You can be responsible for providing driver support for more languages. Printed in Because the Documentation and Utilities CD does not autorun on some features of the documentation ...
... with a Microsoft® Windows™ operating system. registered trademarks of the Documentation and Utilities CD. Hardware Diagnostic Tools powered by PC-Doctor either runs automatically when you have to explore the directory of Adobe Acrobat Reader, available at: http://www.adobe.com Utilities... http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. You can be responsible for providing driver support for more languages. Printed in Because the Documentation and Utilities CD does not autorun on some features of the documentation ...