Service Guide
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This MSG will be periodically maintained and updated as needed. To report a technical problem, contact your Regional Support Center or IM Help Center. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes. Download ZIP file of complete MSG onto local hard drive.
This MSG will be periodically maintained and updated as needed. To report a technical problem, contact your Regional Support Center or IM Help Center. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes. Download ZIP file of complete MSG onto local hard drive.
Service Guide
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... off in this manner presents clarifying information or specific instructions. Improper repairs can be used for reference when servicing the Compaq Presario 4900, 5000, & 5100 Series Personal Computers. Technician Notes WARNING: Only authorized technicians trained by Compaq should be found on the front right side ...individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make changes to the Compaq Presario 4900, 5000, & 5100 Series Personal Computers without notice. Any indications of data. WARNING: Text set off in damage ...
... off in this manner presents clarifying information or specific instructions. Improper repairs can be used for reference when servicing the Compaq Presario 4900, 5000, & 5100 Series Personal Computers. Technician Notes WARNING: Only authorized technicians trained by Compaq should be found on the front right side ...individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make changes to the Compaq Presario 4900, 5000, & 5100 Series Personal Computers without notice. Any indications of data. WARNING: Text set off in damage ...
Service Guide
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... the chassis between the CD/DVD/Zip drives and the drive door hinge. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly REMOVAL & REPLACEMENT Serial Number The computer serial...
... the chassis between the CD/DVD/Zip drives and the drive door hinge. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly REMOVAL & REPLACEMENT Serial Number The computer serial...
Service Guide
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... and Equipment Other materials and equipment that are compatible with the skin. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for grounding must include a wrist strap or a foot strap at...
... and Equipment Other materials and equipment that are compatible with the skin. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for grounding must include a wrist strap or a foot strap at...
Service Guide
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Apply only the tension required to seat or unseat the cables during the reassembly process. Compaq strongly recommends that all cases, avoid bending, twisting, or tearing the cables, and ensure that they ... cables are placed in their proper locations. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax...
Apply only the tension required to seat or unseat the cables during the reassembly process. Compaq strongly recommends that all cases, avoid bending, twisting, or tearing the cables, and ensure that they ... cables are placed in their proper locations. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax...
Service Guide
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... peripheral device cables from the computer. 2 Turn off before you remove it. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket...
... peripheral device cables from the computer. 2 Turn off before you remove it. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board ...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Fax/modem Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Fax/modem Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass ...
Service Guide
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NEXT STEP Power supply Front bezel Instant On button board Creativity Action Center Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT System Board Bracket Service considerations Preparation for disassembly Serial number Hood...
NEXT STEP Power supply Front bezel Instant On button board Creativity Action Center Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT System Board Bracket Service considerations Preparation for disassembly Serial number Hood...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 5 Push the system board bracket forward and swing open. NEXT STEP
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 5 Push the system board bracket forward and swing open. NEXT STEP
Service Guide
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NEXT STEP NOTE: Your board may differ from the system board. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 6 Disconnect the serial port cable (top) and the creativity action center cable (bottom) from the one shown.
NEXT STEP NOTE: Your board may differ from the system board. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 6 Disconnect the serial port cable (top) and the creativity action center cable (bottom) from the one shown.
Service Guide
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NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 7 Disconnect the audio and power cables.
NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 7 Disconnect the audio and power cables.
Service Guide
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 8 Disconnect the diskette drive and hard drive cables. NEXT STEP
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 8 Disconnect the diskette drive and hard drive cables. NEXT STEP
Service Guide
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NEXT STEP Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 9 Disconnect the Zip and CD/DVD drive cables.
NEXT STEP Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 9 Disconnect the Zip and CD/DVD drive cables.
Service Guide
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...: When replacing the system board bracket, ensure the fingers of the chassis. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 10 Slide the system board bracket back at an...
...: When replacing the system board bracket, ensure the fingers of the chassis. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 10 Slide the system board bracket back at an...
Service Guide
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT PROCEDURES - Adherence to the procedures and precautions described in this section is essential for disassembly Serial number Hood Fax... Center Electrostatic discharge Service considerations Preparation for safe and proper service. INDEX PAGE This section provides general service information for Compaq 4900, 5000, & 5100 Series Personal Computers.
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT PROCEDURES - Adherence to the procedures and precautions described in this section is essential for disassembly Serial number Hood Fax... Center Electrostatic discharge Service considerations Preparation for safe and proper service. INDEX PAGE This section provides general service information for Compaq 4900, 5000, & 5100 Series Personal Computers.
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Serial Port Cable Assembly Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Serial Port Cable Assembly Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port ...
Service Guide
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... or 5.25" Hard drive 2 CD or DVD drive 3 Zip drive 4 Diskette drive Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket...
... or 5.25" Hard drive 2 CD or DVD drive 3 Zip drive 4 Diskette drive Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket...
Service Guide
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NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications 3.5" Diskette Drive 3.5" Hard drive 5.25" Hard drive CD or DVD drive Zip drive Mass storage devices index page l REMOVAL & REPLACEMENT Mass Storage Devices 3.5" Hard Drive There are six steps in this procedure. 1 Perform preparation procedures. 2 Remove the hood. 3 Disconnect the signal and power cables from the hard drive.
NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications 3.5" Diskette Drive 3.5" Hard drive 5.25" Hard drive CD or DVD drive Zip drive Mass storage devices index page l REMOVAL & REPLACEMENT Mass Storage Devices 3.5" Hard Drive There are six steps in this procedure. 1 Perform preparation procedures. 2 Remove the hood. 3 Disconnect the signal and power cables from the hard drive.
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Mass storage devices 3.5" Hard Drive, continued 4 Remove the two screws from the top of the hard drive bracket and chassis. 5 Slide the hard drive bracket straight back and up out of the chassis. NEXT STEP
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Mass storage devices 3.5" Hard Drive, continued 4 Remove the two screws from the top of the hard drive bracket and chassis. 5 Slide the hard drive bracket straight back and up out of the chassis. NEXT STEP