Service Guide
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Download ZIP file of complete MSG onto local hard drive. This MSG will be periodically maintained and updated as needed. To report a technical problem, contact your Regional Support Center or IM Help Center. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes.
Download ZIP file of complete MSG onto local hard drive. This MSG will be periodically maintained and updated as needed. To report a technical problem, contact your Regional Support Center or IM Help Center. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes.
Service Guide
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... All rights reserved. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Online Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Personal Computers June 1998 Patent and Trademark Office. The software may be trademarks and/or... registered trademarks of their respective companies. This guide contains information protected by copyright. Compaq, Presario Registered U. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR...
... All rights reserved. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Online Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Personal Computers June 1998 Patent and Trademark Office. The software may be trademarks and/or... registered trademarks of their respective companies. This guide contains information protected by copyright. Compaq, Presario Registered U. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR...
Service Guide
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... printed circuit board. Symbols The following documentation is a troubleshooting guide that can create a safety hazard. Improper repairs can be used for reference when servicing the Compaq Presario 4900, 5000, & 5100 Series Personal Computers. Serial Number When requesting information or ordering spare parts, the computer serial number should not attempt to make repairs...
... printed circuit board. Symbols The following documentation is a troubleshooting guide that can create a safety hazard. Improper repairs can be used for reference when servicing the Compaq Presario 4900, 5000, & 5100 Series Personal Computers. Serial Number When requesting information or ordering spare parts, the computer serial number should not attempt to make repairs...
Service Guide
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... bracket Serial port assembly Mass storage devices System board compopnents Power supply Front bezel Instant On button board Creativity Action Center Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation...
... bracket Serial port assembly Mass storage devices System board compopnents Power supply Front bezel Instant On button board Creativity Action Center Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation...
Service Guide
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... tote boxes s Opaque shielding bags s Transparent metallized shielding bags s Transparent shielding tubes Provide a wrist strap connected to avoid static charging. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for...
... tote boxes s Opaque shielding bags s Transparent metallized shielding bags s Transparent shielding tubes Provide a wrist strap connected to avoid static charging. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service... to avoid damage. Handle cables by parts being removed or replaced. Tool Requirements s Phillips screwdriver s Needle-nose pliers s Flat-bladed screwdriver s Compaq Utilities software Screws The screws used in their proper locations. These must be handled with the part that was removed, then returned to their proper...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service... to avoid damage. Handle cables by parts being removed or replaced. Tool Requirements s Phillips screwdriver s Needle-nose pliers s Flat-bladed screwdriver s Compaq Utilities software Screws The screws used in their proper locations. These must be handled with the part that was removed, then returned to their proper...
Service Guide
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... electrical outlet, and then from the computer. 4 Disconnect all peripheral device cables from the computer. Be sure to the computer. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for...
... electrical outlet, and then from the computer. 4 Disconnect all peripheral device cables from the computer. Be sure to the computer. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for ...
Service Guide
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... replace the fax/modem, reverse this procedure. If QuickRestore is used, it may not have the 56K upgrade software included. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Fax/modem...
... replace the fax/modem, reverse this procedure. If QuickRestore is used, it may not have the 56K upgrade software included. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Fax/modem...
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT System Board ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT System Board ...
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NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 5 Push the system board bracket forward and swing open.
NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 5 Push the system board bracket forward and swing open.
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NEXT STEP NOTE: Your board may differ from the system board. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 6 Disconnect the serial port cable (top) and the creativity action center cable (bottom) from the one shown.
NEXT STEP NOTE: Your board may differ from the system board. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 6 Disconnect the serial port cable (top) and the creativity action center cable (bottom) from the one shown.
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NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 7 Disconnect the audio and power cables.
NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 7 Disconnect the audio and power cables.
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 8 Disconnect the diskette drive and hard drive cables. NEXT STEP
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 8 Disconnect the diskette drive and hard drive cables. NEXT STEP
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NEXT STEP Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 9 Disconnect the Zip and CD/DVD drive cables.
NEXT STEP Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued 9 Disconnect the Zip and CD/DVD drive cables.
Service Guide
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... board bracket, reverse this procedure. Bending the bracket fingers may damage the system board. Return to prevent bending the fingers. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued...
... board bracket, reverse this procedure. Bending the bracket fingers may damage the system board. Return to prevent bending the fingers. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued...
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... Center Electrostatic discharge Service considerations Preparation for safe and proper service. INDEX PAGE This section provides general service information for Compaq 4900, 5000, & 5100 Series Personal Computers. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT...
... Center Electrostatic discharge Service considerations Preparation for safe and proper service. INDEX PAGE This section provides general service information for Compaq 4900, 5000, & 5100 Series Personal Computers. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications REMOVAL & REPLACEMENT...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Serial Port ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge REMOVAL & REPLACEMENT Serial Port ...
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Index Page 1 3.5" Hard drive or 5.25" Hard drive 2 CD or DVD drive 3 Zip drive 4 Diskette drive Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for ...
Index Page 1 3.5" Hard drive or 5.25" Hard drive 2 CD or DVD drive 3 Zip drive 4 Diskette drive Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for ...
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NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications 3.5" Diskette Drive 3.5" Hard drive 5.25" Hard drive CD or DVD drive Zip drive Mass storage devices index page l REMOVAL & REPLACEMENT Mass Storage Devices 3.5" Hard Drive There are six steps in this procedure. 1 Perform preparation procedures. 2 Remove the hood. 3 Disconnect the signal and power cables from the hard drive.
NEXT STEP Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications 3.5" Diskette Drive 3.5" Hard drive 5.25" Hard drive CD or DVD drive Zip drive Mass storage devices index page l REMOVAL & REPLACEMENT Mass Storage Devices 3.5" Hard Drive There are six steps in this procedure. 1 Perform preparation procedures. 2 Remove the hood. 3 Disconnect the signal and power cables from the hard drive.
