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Start Here - Page 5
Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down...
User Guide - Page 7
specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your computer
Go to http://www.hp.com/supportvideos (English only).
● Learn how to use the Windows® operating system
● Find Windows password information ● Find links to driver updates ● Read frequently asked questions
...
User Guide - Page 10
... the cable toward the computer. NOTE: To set up your computer. Read the Regulatory, Safety and Environmental Notices. Select My computer, and then select User guides.
6. To access the guide, from an Internet service provider, and a wireless router (purchased separately). After you complete the initial computer setup, you have issues connecting to the Internet, see...
User Guide - Page 15
... computer model. For more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for 5 or more extensive troubleshooting refer to turn off the computer, and then press the button to a backup hard drive.
3. If closing programs does not resolve the problem, restart the computer. 1.
drive error
a. The...
User Guide - Page 19
...then follow the on . Run the wireless setup wizard.
1. If your ISP for assistance....Sleep mode, press the Sleep button (select models only), or press esc. From the ...Replace the non-powered speakers with powered speakers.
1. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Be sure that you are turned on -screen instructions...
User Guide - Page 20
problems, try these methods:
●
Update the drivers. See System Recovery on -screen instructions.
14 Chapter 5 Troubleshooting Double-click the specific item (for example, DVD/
CD-ROM drives). 3. To revert to an earlier version of device you have installed on -screen instructions.
Updating device drivers
Complete the following procedure to update a driver, or to revert to...
User Guide - Page 32
... support will make arrangements to repair your computer.
For instructions on setting up your computer, see the Setup Instructions poster or Setting up your system and turning it only after you set up your new computer. This must be done first before you attempted to upgrade your system. Customer support for repairs
If your computer needs to be repaired, or to have parts replaced...
User Guide 1 - Page 9
... the HP Support Assistant app.
-
Then select User Guides.
● Order parts and find your computer on page 26. See Maintaining your product. or -
computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your computer
Setup Instructions or Quick Setup poster
- or...
User Guide 1 - Page 12
.... The Shut down .
To access the latest user guides or manuals for indoor viewing. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for an extended period Although you might not be illegal. Reduces the blue light for improved eye comfort. ● Night: Adjusts to install the new software. 4.
User Guide 1 - Page 15
...9679; HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a wireless network 7 Mobile network operators install base stations (similar to cell phone towers)...network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ...
User Guide 1 - Page 30
... and follow the on -screen instructions. To update drivers: 1. Select Check for updates and messages. 3. Follow the on -screen
instructions. Select Start, and then select Microsoft Store. 2. Identifying HP 3D DriveGuard status
The hard drive light on page 22
Updating using Windows 10
To update programs and drivers: 1.
Type windows update settings in the taskbar. 2.
Select...
User Guide 1 - Page 33
... characters must be entered to authorize access to your system and its data from unauthorized access.
To set up Windows Hello, follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on your computer can use...
User Guide 1 - Page 38
... on -screen instructions.
- Software programs are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. NOTE: To enable a program to a configuration that was installed.
Select the Driver tab. 5. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try...
User Guide 1 - Page 41
... on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to a USB flash drive by product name or number, follow these steps: 1. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use a mobile device to scan the QR code that are provided. Service Center page...
User Guide 1 - Page 55
...Customer support for repairs
If your computer needs to be repaired or to have parts replaced, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your system. This must be done first before you have two choices: ● Many parts are considered consumer replaceable. Before upgrading your hardware
If you intend to upgrade any problems setting...
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