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Getting Started Guide - Page 1
GETTING STARTED GUIDE
Cisco Unified Communications 500 Series Model UC 520
INCLUDING LICENSE AND WARRANTY
1 Cisco One-Year Limited Hardware Warranty Terms 2 Overview 3 Equipment 4 Installing the Chassis and Power Supply 5 Grounding the Chassis 6 Connecting the Power 7 Powering Up the System 8 Creating the Initial Software Configuration 9 Installing a Cisco Catalyst Express 520 for a UC 520 10 ...
Getting Started Guide - Page 3
...-in-one, simple, smart, and affordable unified communications solution designed specifically for call control, voice messaging, and Cisco Unified IP Phones. To Receive a Return Materials Authorization (RMA) Number Contact the company from Cisco, contact your Cisco Sales and Service Representative. Company product purchased from Company telephone number Product model number Product serial number...
Getting Started Guide - Page 4
... part of the Cisco Catalyst Express family and supports simplified and immediately operational deployments.
Figure 1 Cisco Unified 500 Series: Typical Deployment
Cisco 521 Wireless Express
Access Points
Catalyst Express 520 Switch
Cisco 526 Wireless Express
2
1
Mobility Contoller
Cisco Configuration
Assistant/ Cisco Monitor
Manager
Cisco Unified Communications 500 Series
PSTN
Cisco...
Getting Started Guide - Page 5
...UC 520.
Table 1
Maximum Possible Configurations
UC 520 Series Model UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 or UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9 UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 or UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9 UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
UC520-32U-8FXO-K9 UC520W-32U-4BRI-K9
UC520-48U-12FXO-K9 UC520-48U-6BRI-K9
Primary PSTN Enabled via Software Configuration
Using FXO
Using...
Getting Started Guide - Page 7
... Cisco Catalyst Express 520, along with a factory-installed software configuration for a basic IP telephony system. Table 4
IP Addresses and Subnet Mask
Description Cisco Unified Communications Manager Express (Cisco Unified ...in the preconfigured software configuration for the UC 520.
.
Table 3
Cisco Catalyst Express 520 Switch: Interfaces
Description
Label
Ethernet 10/100/1000 ...
Getting Started Guide - Page 8
...services specifically designed for a cost-effective, highly reliable, IP communications solution.
Users can easily and conveniently manage their voice messages and greetings with intuitive telephone prompts and a straightforward web...Cisco Unified Communications Manager Express (Cisco Unified CME)
Entry-level call processing system that allows simple administration
Security
Protects...
Getting Started Guide - Page 10
...analog station ports is increased to eight with factory-installed optional VIC.
10 Table 6
Cisco Unified CME License Support
UC 520 Models
UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9
UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9
UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
Cisco Unified CME Licenses
8 + 2 for teleworkers
Maximum Devices (Wired and...
Getting Started Guide - Page 11
... on the UC 520, based on licensing and organized by model. Table 7
Cisco Unity Express License Support
UC 520 Models
UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9
UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9
UC520-24U-8FXO-K9 UC520-24U-4BRI-K9
Mailboxes 12 + 2 for teleworkers
General Delivery Mailboxes (GDMs)
5 GDM
20 + 2 for teleworkers...
Getting Started Guide - Page 12
...RJ-45-to RJ-45 Ethernet cable - and 16-user models only) - Getting Started Guide for Cisco Unified Communications 500 Series Model UC 520 for desktop installation - Cisco Smart Business Communications System Software and Documentation CD-ROM
A separate rack-mount kit (Part Number: 53-2993-01) can be required: • Cisco Unified IP phones • Cables for connecting phones • Cable for...
Getting Started Guide - Page 15
... tool at http://tools.cisco.com/Support/CPI/index.do.
15 Figure 5 UC 520 with BRI Ports (24-, 32-, and 48-user model)
1
10
8
Cisco Unified 500 Series
2
34
9
...Cisco products. It includes the following features:
• A search option that allows browsing for access to support services. Serial number information expedites the entitlement process and is important for models...
Getting Started Guide - Page 20
... modules or interface cards unless otherwise directed. Do not remove or install any items that : - Statement 1017
Installation Guidelines
Before you install the UC 520, review the Regulatory Compliance and Safety Information for Cisco Unified Communications 500 Series for Small Business document on a desktop, keep at the installation site is a self-contained unit. Warning
This unit is such...
Getting Started Guide - Page 35
... building where the equipment is installed, the following ports must be made first and disconnected last. Statement 1072
Warning No user-serviceable parts inside. Statement 1074
35 A...codes. Do not open. Statement 1073
Warning Installation of security. Statement 1044
Warning When installing or replacing the unit, the ground connection must comply with integral circuit protection:...
Getting Started Guide - Page 45
... Assistant, the application must have a unique user name and password that shipped with U.S.
User locales specify the language to search the Cisco Unified CME directory. • SIP trunk-Change the Internet Connection settings. network locales specify country-specific tones and cadences. English. The Cisco Configuration Assistant can use for 911 and 9+ calls
•...
Getting Started Guide - Page 47
... firmware required for Cisco Unified CME 4.0(1). You must have forgotten your username or password, click Cancel at http://www.cisco.com/en/US/products/ps7293/tsd_products_support_series_home.html.
Download the TAR file to the PC on a UC 520, you must be connected to configure localization support for Cisco Unity Express on which Configuration Assistant is installed.
Downloading...
Getting Started Guide - Page 51
...
Cisco Unified Communications 500 Series for Cisco Unified IP Quick Reference Cards and User Guides at
Phones
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme
/ip_phones/roadmap/cucme_phone_roadmap.html
51 Cisco Unity Express Documentation, By Version at http://www.cisco.com/en/US/docs/voice_ip_comm/unity _exp/roadmap/cuedocs.html
User documentation for Small Business supports Cisco...
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