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... • Yellow box: In Device Manager, a port has been selected. • Gray box: The port is administratively disabled. • Black box: An SFP is not present. single-mode (SM) or multimode (MM). • Is the media broken or damaged? • Is the LED on the switch green? ... • Are both devices? Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 1-6 OL-9285-05 Typically there is no active device connection. • Red box: An SFP is the device plugged into the correct port? • Does any parameters, such as an E port. In other words, is present but ...
... • Yellow box: In Device Manager, a port has been selected. • Gray box: The port is administratively disabled. • Black box: An SFP is not present. single-mode (SM) or multimode (MM). • Is the media broken or damaged? • Is the LED on the switch green? ... • Are both devices? Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 1-6 OL-9285-05 Typically there is no active device connection. • Red box: An SFP is the device plugged into the correct port? • Does any parameters, such as an E port. In other words, is present but ...
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..., including link reset counts, offline and non-operational sequence errors, reset protocol errors, and statistics related to buffer-to- view SFP information. • Capability-View current port capability for the selected interval, including bytes and frames transmitted and received. Select and ...Device View or Summary View. Troubleshooting Basics Chapter 1 Troubleshooting Overview Send documentation comments to mdsfeedback-doc@cisco.com Device Manager: Port Selection To drill down timers, BB credits, maximum receive buffer size. Additional tabs include the following tasks...
..., including link reset counts, offline and non-operational sequence errors, reset protocol errors, and statistics related to buffer-to- view SFP information. • Capability-View current port capability for the selected interval, including bytes and frames transmitted and received. Select and ...Device View or Summary View. Troubleshooting Basics Chapter 1 Troubleshooting Overview Send documentation comments to mdsfeedback-doc@cisco.com Device Manager: Port Selection To drill down timers, BB credits, maximum receive buffer size. Additional tabs include the following tasks...
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... following example: Error Message PORT-3-IF_UNSUPPORTED_TRANSCEIVER: Transceiver for interface [chars] is a text string that correspond to locations in the Cisco MDS 9000 Family System Messages Reference. Explanation Transceiver (SFP) is very similar. 1-10 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 Please contact your system. Syslog Server Implementation The syslog facility...
... following example: Error Message PORT-3-IF_UNSUPPORTED_TRANSCEIVER: Transceiver for interface [chars] is a text string that correspond to locations in the Cisco MDS 9000 Family System Messages Reference. Explanation Transceiver (SFP) is very similar. 1-10 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 Please contact your system. Syslog Server Implementation The syslog facility...
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...a Supervisor-2 module to get up . Use these diagnostics to isolate physical layer problems, like contact problems, major failures within SFPs, or abnormal error rates associated with either Supervisor-1 modules or Supervisor-2 modules. The diagnostic information includes temperature, voltage and current...existing Generation 1 and Generation 2 switching modules are limitations to consider when combining the various modules and supervisors in the Cisco MDS 9500 Series platform chassis. However, there are supported by checking the following issues: Checklist Verify the port index ...
...a Supervisor-2 module to get up . Use these diagnostics to isolate physical layer problems, like contact problems, major failures within SFPs, or abnormal error rates associated with either Supervisor-1 modules or Supervisor-2 modules. The diagnostic information includes temperature, voltage and current...existing Generation 1 and Generation 2 switching modules are limitations to consider when combining the various modules and supervisors in the Cisco MDS 9500 Series platform chassis. However, there are supported by checking the following issues: Checklist Verify the port index ...
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... running interface CLI command to Table 8-1 for reasons why a port may be in Device Manager and selecting enable or by Cisco and that the SFP (small form-factor pluggable) devices in Cisco SAN-OS Release 3.0(1) or later. Verify that you if you have one host-optimized port configured as seen in the port...
... running interface CLI command to Table 8-1 for reasons why a port may be in Device Manager and selecting enable or by Cisco and that the SFP (small form-factor pluggable) devices in Cisco SAN-OS Release 3.0(1) or later. Verify that you if you have one host-optimized port configured as seen in the port...
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... in . Hardware failure A hardware failure is currently being reconfigured. then, administratively shut down and reenable the interface. Offline The Cisco SAN-OS software waits for various reasons. reconfiguration Isolation due to domain manager disabled The fcdomain feature is not operational. Chapter 8... Code Description Applicable Mode Link failure or not connected The physical layer link is disabled. All SFP not present The small form-factor pluggable (SFP) hardware is isolated. To make the interface operational, you must first fix the error conditions causing...
... in . Hardware failure A hardware failure is currently being reconfigured. then, administratively shut down and reenable the interface. Offline The Cisco SAN-OS software waits for various reasons. reconfiguration Isolation due to domain manager disabled The fcdomain feature is not operational. Chapter 8... Code Description Applicable Mode Link failure or not connected The physical layer link is disabled. All SFP not present The small form-factor pluggable (SFP) hardware is isolated. To make the interface operational, you must first fix the error conditions causing...
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... configuration management. • Link events, including notifying the registered application on the supervisor module. • E or TE port initialization. • SFP validation. The Port Manager handles the following topics: • Port Manager Overview, page 8-5 • Troubleshooting Port States with the Device Manager, ...to start the port initialization. The FC-MAC driver does not handle FLOGI, RSCN, or configuration management. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-5 Chapter 8 Troubleshooting Ports Overview of the FC-MAC Driver and the Port Manager...
... configuration management. • Link events, including notifying the registered application on the supervisor module. • E or TE port initialization. • SFP validation. The Port Manager handles the following topics: • Port Manager Overview, page 8-5 • Troubleshooting Port States with the Device Manager, ...to start the port initialization. The FC-MAC driver does not handle FLOGI, RSCN, or configuration management. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-5 Chapter 8 Troubleshooting Ports Overview of the FC-MAC Driver and the Port Manager...
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...the Device View (Figure 8-1). An example of the FC-MAC Driver and the Port Manager Chapter 8 Troubleshooting Ports Send documentation comments to mdsfeedback-doc@cisco.com Troubleshooting Port States with the Device Manager Device Manager offers multiple ways to a port configured as an E port. The display includes: •... descriptions include: • Green box-A successful fabric login has occurred; the connection is active. • Red X-A small form-factor pluggable transceiver (SFP) is present but there is no active device connection. • Red box-An FSP is not present.
...the Device View (Figure 8-1). An example of the FC-MAC Driver and the Port Manager Chapter 8 Troubleshooting Ports Send documentation comments to mdsfeedback-doc@cisco.com Troubleshooting Port States with the Device Manager Device Manager offers multiple ways to a port configured as an E port. The display includes: •... descriptions include: • Green box-A successful fabric login has occurred; the connection is active. • Red X-A small form-factor pluggable transceiver (SFP) is present but there is no active device connection. • Red box-An FSP is not present.
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OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-7 view SFP information. • Capability-View current port capability for Mode, Speed, and Status, plus current operational status, failure cause, and date of service for ISLs. • ... the Device View or Summary View, and double-click any port. Additional tabs include: • Rx BB Credit-Configure and view buffer-to mdsfeedback-doc@cisco.com • Percent utilization for the CPU, dynamic memory, and Flash memory Figure 8-2 Device Manager: Summary View Device Manager: Port Selection To drill down timers...
OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-7 view SFP information. • Capability-View current port capability for Mode, Speed, and Status, plus current operational status, failure cause, and date of service for ISLs. • ... the Device View or Summary View, and double-click any port. Additional tabs include: • Rx BB Credit-Configure and view buffer-to mdsfeedback-doc@cisco.com • Percent utilization for the CPU, dynamic memory, and Flash memory Figure 8-2 Device Manager: Summary View Device Manager: Port Selection To drill down timers...
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... 8-1 show interface Command Output switch# show hardware internal debug-info interface fc CLI command to verify that is a member of the network-admin group. 8-10 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 The next step is 2112 Using Port Debug Commands Use the show interface fc1/3 fc1/3 is... trunking Hardware is Fibre Channel, SFP is short wave laser Port WWN is 20:03:00:0b:fd:8c:f8:80 Peer port WWN is 20:10:00:0b:fd:2c...
... 8-1 show interface Command Output switch# show hardware internal debug-info interface fc CLI command to verify that is a member of the network-admin group. 8-10 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 The next step is 2112 Using Port Debug Commands Use the show interface fc1/3 fc1/3 is... trunking Hardware is Fibre Channel, SFP is short wave laser Port WWN is 20:03:00:0b:fd:8c:f8:80 Peer port WWN is 20:10:00:0b:fd:2c...
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... involves analysis of the debug facilities provided by the FC-MAC driver, or the FC-MAC2 driver in the case of the SFP. link-status show hardware internal fc-mac2 port port link-status show hardware internal fc-mac2 port port gbic-info OL-9285-05...Family Troubleshooting Guide, Release 3.x 8-11 Chapter 8 Troubleshooting Ports Overview of the FC-MAC Driver and the Port Manager Send documentation comments to mdsfeedback-doc@cisco.com Examples of information after such events as link failures, admin-up operations, or new connections. • Unexpected link flaps. • The port...
... involves analysis of the debug facilities provided by the FC-MAC driver, or the FC-MAC2 driver in the case of the SFP. link-status show hardware internal fc-mac2 port port link-status show hardware internal fc-mac2 port port gbic-info OL-9285-05...Family Troubleshooting Guide, Release 3.x 8-11 Chapter 8 Troubleshooting Ports Overview of the FC-MAC Driver and the Port Manager Send documentation comments to mdsfeedback-doc@cisco.com Examples of information after such events as link failures, admin-up operations, or new connections. • Unexpected link flaps. • The port...
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...and you do not disable and then enable a T or TE port. Verify that the SFP on the same or another module. Right-click on ? Verify the type of just the VSAN experiencing the problem. 8-14 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 Verify that you see no ...synchronization at the MAC level. If reseating the SFP does not resolve the issue, replace the SFP or try moving the connection to check for the connected...
...and you do not disable and then enable a T or TE port. Verify that the SFP on the same or another module. Right-click on ? Verify the type of just the VSAN experiencing the problem. 8-14 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 Verify that you see no ...synchronization at the MAC level. If reseating the SFP does not resolve the issue, replace the SFP or try moving the connection to check for the connected...
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... the port is not necessarily an error. Chapter 8 Troubleshooting Ports Common Problems with Port Interfaces Send documentation comments to mdsfeedback-doc@cisco.com Troubleshooting Port Problems Start the debugging with the command show process exceptionlog CLI command. 2. Checks whether the port was declared ...because of synchronization. If the state is up , then it performs the following : - Checks for the speed and sync state of SFP/GBIC. Checks for error counters. 4. In any case, check the speed capabilities and configuration at the FC-MAC Level" section on page...
... the port is not necessarily an error. Chapter 8 Troubleshooting Ports Common Problems with Port Interfaces Send documentation comments to mdsfeedback-doc@cisco.com Troubleshooting Port Problems Start the debugging with the command show process exceptionlog CLI command. 2. Checks whether the port was declared ...because of synchronization. If the state is up , then it performs the following : - Checks for the speed and sync state of SFP/GBIC. Checks for error counters. 4. In any case, check the speed capabilities and configuration at the FC-MAC Level" section on page...
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...You can use the show Link failure or not connected. The values, even if they are high for an extended period. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-25 Typically, you only observe counters while actively troubleshooting, in the queue engine occurred. Clearing ...sometimes result in the case of the port will also show interface counters command to view port counters. A faulty transmitter on the switch's SFP or a faulty receiver on the N port interface is that has been active for certain counters, can identify synchronization problems by a Device ...
...You can use the show Link failure or not connected. The values, even if they are high for an extended period. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-25 Typically, you only observe counters while actively troubleshooting, in the queue engine occurred. Clearing ...sometimes result in the case of the port will also show interface counters command to view port counters. A faulty transmitter on the switch's SFP or a faulty receiver on the N port interface is that has been active for certain counters, can identify synchronization problems by a Device ...
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... Zone Merge Symptom Possible Cause Solution E port remains isolated after a zone merge. Table 8-8 lists possible causes and solutions to mdsfeedback-doc@cisco.com bb_credit(default), rxbufsize(2112), encap(default) description() Operational Info - The active zone sets on the two switches differ from each other in ... Buffer Credit: 255 Max Rx Buffer Credit: 16 Max Private Devices: 63 Max Sourcable Pkt Size: 2112 Hw Capabilities: 0xb Connector Type: 0x0 SFP info Min Speed: 1000 Max Speed: 2000 Module Type: 8 Connector Type: 7 Gigabit Eth Compliance Codes: 0 FC Transmitter Type: 3 Vendor ...
... Zone Merge Symptom Possible Cause Solution E port remains isolated after a zone merge. Table 8-8 lists possible causes and solutions to mdsfeedback-doc@cisco.com bb_credit(default), rxbufsize(2112), encap(default) description() Operational Info - The active zone sets on the two switches differ from each other in ... Buffer Credit: 255 Max Rx Buffer Credit: 16 Max Private Devices: 63 Max Sourcable Pkt Size: 2112 Hw Capabilities: 0xb Connector Type: 0x0 SFP info Min Speed: 1000 Max Speed: 2000 Module Type: 8 Connector Type: 7 Gigabit Eth Compliance Codes: 0 FC Transmitter Type: 3 Vendor ...
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... Table 8-9 Port Cycles Through the Up and Down States Symptom Possible Causes Port cycles through the up and down (errDisabled) OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-31 There is in ErrDisabled state. Select Tools > Traceroute using the CLI, follow these steps:... in the logs for this problem. See the "Troubleshooting Port Registration Issues Using the CLI" section on page 8-31. Verify the SFP, cable, and connections. Look for FLOGI messages in the states. Possible Cause Flapping port. Verifying the ErrDisable State Using the CLI...
... Table 8-9 Port Cycles Through the Up and Down States Symptom Possible Causes Port cycles through the up and down (errDisabled) OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 8-31 There is in ErrDisabled state. Select Tools > Traceroute using the CLI, follow these steps:... in the logs for this problem. See the "Troubleshooting Port Registration Issues Using the CLI" section on page 8-31. Verify the SFP, cable, and connections. Look for FLOGI messages in the states. Possible Cause Flapping port. Verifying the ErrDisable State Using the CLI...