iP4200 Quick Start Guide
Page 50
...the Print Head nozzles are probably clogged. See "Print Results Not Satisfactory or Contains Errors" on page 37. If the problem remains after running low. Replace the ink tank. Make sure that all the ink tanks click into place and then ... correct ink tank color is unlit, press the mark on page 56 If Print Head Deep Cleaning does not resolve the problem, the Print Head may be defective. z If the ruled lines are shifted after performing print head cleaning twice Step 3... When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings.
...the Print Head nozzles are probably clogged. See "Print Results Not Satisfactory or Contains Errors" on page 37. If the problem remains after running low. Replace the ink tank. Make sure that all the ink tanks click into place and then ... correct ink tank color is unlit, press the mark on page 56 If Print Head Deep Cleaning does not resolve the problem, the Print Head may be defective. z If the ruled lines are shifted after performing print head cleaning twice Step 3... When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings.
iP4200 Quick Start Guide
Page 58
.... 3 Start Print Head Cleaning. (1) Ensure that the printer is directly displayed when you click Cleaning on . 2 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the pop-up menu. (2) Click Cleaning. 54 See "Examining the Nozzle Check Pattern" on page 56. If the problem remains after performing Print Head Cleaning twice, try...
.... 3 Start Print Head Cleaning. (1) Ensure that the printer is directly displayed when you click Cleaning on . 2 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the pop-up menu. (2) Click Cleaning. 54 See "Examining the Nozzle Check Pattern" on page 56. If the problem remains after performing Print Head Cleaning twice, try...
iP4200 Quick Start Guide
Page 61
... a particular color is displayed, click OK. z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. Printing Maintenance (3) Select the ink group to check the Print Head condition. Do not perform any other operation until the Print Head Deep Cleaning ... Black to clean the nozzles of PGI-5BK, Color to perform another Print Head Deep Cleaning 24 hours after turning off the printer. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click Execute. (5) When the confirmation message is not printed properly, replace...
... a particular color is displayed, click OK. z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. Printing Maintenance (3) Select the ink group to check the Print Head condition. Do not perform any other operation until the Print Head Deep Cleaning ... Black to clean the nozzles of PGI-5BK, Color to perform another Print Head Deep Cleaning 24 hours after turning off the printer. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click Execute. (5) When the confirmation message is not printed properly, replace...
iP4200 Quick Start Guide
Page 63
... color is not printed properly, replace the ink tank of CLI-8BK. Be sure to be worn out. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click OK. Do not perform any other operation until the Print Head Deep Cleaning finishes. Clicking... Initial Check Items displays the items to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Print Head Deep Cleaning starts when the POWER lamp starts blinking green. z If the print head nozzles are still not clean, open ...
... color is not printed properly, replace the ink tank of CLI-8BK. Be sure to be worn out. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click OK. Do not perform any other operation until the Print Head Deep Cleaning finishes. Clicking... Initial Check Items displays the items to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Print Head Deep Cleaning starts when the POWER lamp starts blinking green. z If the print head nozzles are still not clean, open ...
iP4200 Quick Start Guide
Page 68
... on page 65 z "Cannot Connect to PC Properly" on page 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on page...page 79 z "Cannot Print Properly from the Digital Camera" on page 81 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of your Windows operating system. 64 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics ...
... on page 65 z "Cannot Connect to PC Properly" on page 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on page...page 79 z "Cannot Print Properly from the Digital Camera" on page 81 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of your Windows operating system. 64 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics ...
iP4200 Quick Start Guide
Page 69
...did not start installation. Remove the CD-ROM from the CD-ROM drive and restart your Windows documentation for installing the printer driver. If this problem persists, refer to start automatically when you inserted the Setup Software & User's Guide CD-ROM into the CD-ROM ... 5. Click Exit on the Installation Failure screen. 3. Turn the printer off. 6. Carefully follow the procedures described in the background Installation does not start automatically when the Setup Software & User's Guide CDROM is a problem with the CDROM. in the Easy Setup Instructions and reinstall the ...
...did not start installation. Remove the CD-ROM from the CD-ROM drive and restart your Windows documentation for installing the printer driver. If this problem persists, refer to start automatically when you inserted the Setup Software & User's Guide CD-ROM into the CD-ROM ... 5. Click Exit on the Installation Failure screen. 3. Turn the printer off. 6. Carefully follow the procedures described in the background Installation does not start automatically when the Setup Software & User's Guide CDROM is a problem with the CDROM. in the Easy Setup Instructions and reinstall the ...
iP4200 Quick Start Guide
Page 70
...the screen shows the warning message "High-SPEED USB Device Plugged into non-HighSPEED USB Hub" Your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on page ... 66 When you connect to use the cable no longer than 3 meters. z The USB port on your PC. You are recommended to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. z The...
...the screen shows the warning message "High-SPEED USB Device Plugged into non-HighSPEED USB Hub" Your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on page ... 66 When you connect to use the cable no longer than 3 meters. z The USB port on your PC. You are recommended to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. z The...
iP4200 Quick Start Guide
Page 71
...Print dialog box of the paper. If this does not solve the problem, refer to "Routine Maintenance" of the printer driver, ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is missing from the pop-up menu, and then ensure... the Nozzle Check Pattern" on page 52. See "Print Head Cleaning" on page 47. Open the printer properties dialog box. 2. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is not set Be sure to set the Print...
...Print dialog box of the paper. If this does not solve the problem, refer to "Routine Maintenance" of the printer driver, ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is missing from the pop-up menu, and then ensure... the Nozzle Check Pattern" on page 52. See "Print Head Cleaning" on page 47. Open the printer properties dialog box. 2. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is not set Be sure to set the Print...
iP4200 Quick Start Guide
Page 72
... tab of the printer driver, ensure that smudging may be smudged. Ensure that the paper you are using Borderless Printing. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is compatible with Borderless Printing. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to see...Print Head" on page 72. On the Main tab, click High for higher print quality. Printed Surface is Scratched/Back of the printer driver, select Quality & Media from the pop-up menu, and then ensure that have high color saturation. Printed Paper Curls Paper being...
... tab of the printer driver, ensure that smudging may be smudged. Ensure that the paper you are using Borderless Printing. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is compatible with Borderless Printing. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to see...Print Head" on page 72. On the Main tab, click High for higher print quality. Printed Surface is Scratched/Back of the printer driver, select Quality & Media from the pop-up menu, and then ensure that have high color saturation. Printed Paper Curls Paper being...
iP4200 Quick Start Guide
Page 73
... a time. *1 *2 69 Open the Canon IJ Printer Utility dialog box. 2. When the Prevent paper abrasion check box is selected in *2. It is recommended to 0.2 in the printer properties dialog box (Windows) or selected from the pop-up menu. 3. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is... then Custom Settings. If the paper is also applied under direct printing with the print side*1 face up the paper in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with plain regular paper to your Windows documentation. 3. To cancel the setting...
... a time. *1 *2 69 Open the Canon IJ Printer Utility dialog box. 2. When the Prevent paper abrasion check box is selected in *2. It is recommended to 0.2 in the printer properties dialog box (Windows) or selected from the pop-up menu. 3. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is... then Custom Settings. If the paper is also applied under direct printing with the print side*1 face up the paper in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with plain regular paper to your Windows documentation. 3. To cancel the setting...
iP4200 Quick Start Guide
Page 74
... even though ink remains in the wrong position. Make sure all of the orange tape is empty. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast,...state may cause damage to continue printing in Figure 2, remove all of the orange parts. (1) Correct An L-shaped notch appears on the printer to the printer. Slow flashing (at about three second interval) indicates ink is not finished yet, just press the RESUME/CANCEL button on the ink tank...
... even though ink remains in the wrong position. Make sure all of the orange tape is empty. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast,...state may cause damage to continue printing in Figure 2, remove all of the orange parts. (1) Correct An L-shaped notch appears on the printer to the printer. Slow flashing (at about three second interval) indicates ink is not finished yet, just press the RESUME/CANCEL button on the ink tank...
iP4200 Quick Start Guide
Page 75
...page 35. 2. Select the Reduce spool data size check box, and click OK. Open the printer properties dialog box. 2. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be altered with your operating system Try This Restart ...your application to select an undesired document and select Purge Print Documents in the Utilities folder. Use Canon IJ Status Monitor in Windows or Printer...
...page 35. 2. Select the Reduce spool data size check box, and click OK. Open the printer properties dialog box. 2. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be altered with your operating system Try This Restart ...your application to select an undesired document and select Purge Print Documents in the Utilities folder. Use Canon IJ Status Monitor in Windows or Printer...
iP4200 Quick Start Guide
Page 76
... plain paper lengthways in the Auto Sheet Feeder or Cassette selected in the printer. 2. See "Loading Paper" on the printer. 3. Flatten paper when it cleans. 4. Load three or more does not solve the problem, contact the Customer Care Center. Repeat step 6 three times. Troubleshooting Paper... Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This ...
... plain paper lengthways in the Auto Sheet Feeder or Cassette selected in the printer. 2. See "Loading Paper" on the printer. 3. Flatten paper when it cleans. 4. Load three or more does not solve the problem, contact the Customer Care Center. Repeat step 6 three times. Troubleshooting Paper... Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This ...
iP4200 Quick Start Guide
Page 77
Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in progress. After removing all paper, close the Top Cover, turn the printer off and turn it back on. • If you cannot pull the paper out, turn the printer off the printer in step 1, you are using the correct paper and... cancels any print jobs in the Paper Output Slot/ Auto Sheet Feeder Try This Remove the paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 73 Be careful not to the following procedure...
Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in progress. After removing all paper, close the Top Cover, turn the printer off and turn it back on. • If you cannot pull the paper out, turn the printer off the printer in step 1, you are using the correct paper and... cancels any print jobs in the Paper Output Slot/ Auto Sheet Feeder Try This Remove the paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 73 Be careful not to the following procedure...
iP4200 Quick Start Guide
Page 78
... or the paper jam error continues after removing the paper, contact the Customer Care Center. 74 Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the ...the paper following the procedure below . 1. Landscape 4" x 6" / 101.6 x 152.4 mm size paper loaded in the Cassette jams inside the Printer You cannot load Credit Card-sized paper in until the jammed paper is automatically ejected. The paper is fed and the jammed paper is pressed...
... or the paper jam error continues after removing the paper, contact the Customer Care Center. 74 Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the ...the paper following the procedure below . 1. Landscape 4" x 6" / 101.6 x 152.4 mm size paper loaded in the Cassette jams inside the Printer You cannot load Credit Card-sized paper in until the jammed paper is automatically ejected. The paper is fed and the jammed paper is pressed...
iP4200 Quick Start Guide
Page 79
... confirm that you could not extract the paper in the Cassette. 7. When you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 75 Close the Rear Cover. 4. If you... are using the correct paper and are loading it back on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to retry printing, because this operation cancels any paper is sticking ...
... confirm that you could not extract the paper in the Cassette. 7. When you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 75 Close the Rear Cover. 4. If you... are using the correct paper and are loading it back on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to retry printing, because this operation cancels any paper is sticking ...
iP4200 Quick Start Guide
Page 80
...from the Auto Sheet Feeder and close the Paper Support. 2. If you cannot remove the paper or if the paper tears inside the printer (Duplex Transport Section) Try This Remove the paper according to confirm that you . If the paper is sticking out of the Cassette... paper and are loading it into the printer correctly. When reloading the paper into the printer. 6. Insert the Cassette into the printer, refer to "Paper Does Not Feed Properly" on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues...
...from the Auto Sheet Feeder and close the Paper Support. 2. If you cannot remove the paper or if the paper tears inside the printer (Duplex Transport Section) Try This Remove the paper according to confirm that you . If the paper is sticking out of the Cassette... paper and are loading it into the printer correctly. When reloading the paper into the printer. 6. Insert the Cassette into the printer, refer to "Paper Does Not Feed Properly" on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues...
iP4200 Quick Start Guide
Page 82
...follows: z Letter-sized paper is not loaded on manual print head alignment, refer to the printer. z Print Head nozzles are Letter and 5" x 7"/ 127.0 x 177.8 mm. For details on the Auto Sheet Feeder. Canon shall not be liable for detecting the remaining ink level. Using refilled ink tanks are using... ink tanks. For automatic print head alignment, always load paper in the Auto Sheet Feeder. After carrying out the above measures, if the problem continues after connecting the device to "Aligning the Print Head" in the User's Guide. Thirteen Flashes The remaining level of the ink tank...
...follows: z Letter-sized paper is not loaded on manual print head alignment, refer to the printer. z Print Head nozzles are Letter and 5" x 7"/ 127.0 x 177.8 mm. For details on the Auto Sheet Feeder. Canon shall not be liable for detecting the remaining ink level. Using refilled ink tanks are using... ink tanks. For automatic print head alignment, always load paper in the Auto Sheet Feeder. After carrying out the above measures, if the problem continues after connecting the device to "Aligning the Print Head" in the User's Guide. Thirteen Flashes The remaining level of the ink tank...
iP4200 Quick Start Guide
Page 83
...printer driver. If successful, the problem may have been with the cable(s). Replace the cable(s) and try printing again. Disconnect the printer cable from the power supply. Select the paper source with the Paper Feed Switch on . A USB port is selected if either USBnnn (Canon iP4200) or MPUSBPRNnn (Canon iP4200...) (where n is a number) is initializing. Faulty connection Ensure that the POWER lamp lights. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. 79 The ...
...printer driver. If successful, the problem may have been with the cable(s). Replace the cable(s) and try printing again. Disconnect the printer cable from the power supply. Select the paper source with the Paper Feed Switch on . A USB port is selected if either USBnnn (Canon iP4200) or MPUSBPRNnn (Canon iP4200...) (where n is a number) is initializing. Faulty connection Ensure that the POWER lamp lights. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. 79 The ...
iP4200 Quick Start Guide
Page 84
... Setup tab, clear the Automatic check box. Printer is not properly connected Ensure that the iP4200 is selected in the Mac Help. z There could also be used during print head cleaning, for proper operation. Ensure that the printer is securely connected to the computer. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause...
... Setup tab, clear the Automatic check box. Printer is not properly connected Ensure that the iP4200 is selected in the Mac Help. z There could also be used during print head cleaning, for proper operation. Ensure that the printer is securely connected to the computer. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause...