i9100 Quick Start Guide
Page 38
...page 42 Note If print head maintenance does not resolve the problem, contact the Customer Care Center. 36 Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. If it . Important Before maintaining the print... setting in the ink tanks, see if the print head nozzles are noticeable Step 2 "Aligning the Print Head" on page 44 If the problem remains Step 3 "Print Head Deep Cleaning" on the ink tank and ensure that the ink tank is out of ink, replace it is ...
...page 42 Note If print head maintenance does not resolve the problem, contact the Customer Care Center. 36 Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. If it . Important Before maintaining the print... setting in the ink tanks, see if the print head nozzles are noticeable Step 2 "Aligning the Print Head" on page 44 If the problem remains Step 3 "Print Head Deep Cleaning" on the ink tank and ensure that the ink tank is out of ink, replace it is ...
i9100 Quick Start Guide
Page 43
...Print Head Cleaning. Ensure the printer is displayed, click OK. See "Printing the Nozzle Check Pattern" on . Note z Print head cleaning can be performed also from the pull-down the RESUME/CANCEL button until print head cleaning finishes. If the problem persists, perform print head ...deep cleaning. The cleaning process takes about 50 seconds. z After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean. Printing Maintenance (1) Select Cleaning from the printer itself. See...
...Print Head Cleaning. Ensure the printer is displayed, click OK. See "Printing the Nozzle Check Pattern" on . Note z Print head cleaning can be performed also from the pull-down the RESUME/CANCEL button until print head cleaning finishes. If the problem persists, perform print head ...deep cleaning. The cleaning process takes about 50 seconds. z After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean. Printing Maintenance (1) Select Cleaning from the printer itself. See...
i9100 Quick Start Guide
Page 45
...(1) Select Page Setup... Contact the Customer Care Center. 43 Note After print head deep cleaning finishes, print the nozzle check pattern to open the Printer Utility dialog box. 3 Start Print Head Deep Cleaning. (1) Select Cleaning from the pull-down menu. (2) Click Deep Cleaning. (3) When the ...message is displayed, click OK. If the problem persists, the print head may be worn out. to verify that the print head nozzles are clean. in the File menu. (2) Click Utilities... ...
...(1) Select Page Setup... Contact the Customer Care Center. 43 Note After print head deep cleaning finishes, print the nozzle check pattern to open the Printer Utility dialog box. 3 Start Print Head Deep Cleaning. (1) Select Cleaning from the pull-down menu. (2) Click Deep Cleaning. (3) When the ...message is displayed, click OK. If the problem persists, the print head may be worn out. to verify that the print head nozzles are clean. in the File menu. (2) Click Utilities... ...
i9100 Quick Start Guide
Page 51
... in the message. A TDD service (telephone device for additional information on page 56 Refer to find the most common printing problems. • "Cannot Install the Printer Driver" on page 50 • "Print Quality is also available at (757) 413-2448. Take the appropriate action described... in this chapter you encounter any problem during installation or operation of the following categories. When Error Occurs The BJ Status Monitor opens ...
... in the message. A TDD service (telephone device for additional information on page 56 Refer to find the most common printing problems. • "Cannot Install the Printer Driver" on page 50 • "Print Quality is also available at (757) 413-2448. Take the appropriate action described... in this chapter you encounter any problem during installation or operation of the following categories. When Error Occurs The BJ Status Monitor opens ...
i9100 Quick Start Guide
Page 52
...desktop to start automatically when you insert the CDROM into the drive If printer driver installation did not start installation. Installation does not start automatically when the CD-ROM is any problem with the Setup Software & User's Guide CDROM. For non-XP Windows,... on the Easy Setup Instructions and reinstall the driver. 50 Turn the printer and the computer off. 5. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the installation instructions from the...
...desktop to start automatically when you insert the CDROM into the drive If printer driver installation did not start installation. Installation does not start automatically when the CD-ROM is any problem with the Setup Software & User's Guide CDROM. For non-XP Windows,... on the Easy Setup Instructions and reinstall the driver. 50 Turn the printer and the computer off. 5. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the installation instructions from the...
i9100 Quick Start Guide
Page 53
...the print-side up Check that your specialty media for the Print Quality setting. Set the Amount of the orange tape as shown in the printer. 51 Incorrect paper type On the Main tab, confirm that the margin of the paper loaded in (1). Print head is missing from the nozzle...created data is empty: See"Replacing an Ink Tank" on page 31. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks Appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that...
...the print-side up Check that your specialty media for the Print Quality setting. Set the Amount of the orange tape as shown in the printer. 51 Incorrect paper type On the Main tab, confirm that the margin of the paper loaded in (1). Print head is missing from the nozzle...created data is empty: See"Replacing an Ink Tank" on page 31. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks Appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that...
i9100 Quick Start Guide
Page 54
... lever This widens the gap between the print head and the paper. Select Color Sync for Borderless Printing" on page 54. The Print dialog box can be opened by selecting Print in the printer driver and try this as well. Make sure that the paper you are ... Color Adjustment, and set the color settings. 52 Click the Color icon, then drag the Intensity slide bar to see if the paper you are printing on page 4. pictures with Borderless Printing. Troubleshooting Problem Possible Cause Try This Printed Paper Paper being used Check to set the intensity. Open the Printer...
... lever This widens the gap between the print head and the paper. Select Color Sync for Borderless Printing" on page 54. The Print dialog box can be opened by selecting Print in the printer driver and try this as well. Make sure that the paper you are ... Color Adjustment, and set the color settings. 52 Click the Color icon, then drag the Intensity slide bar to see if the paper you are printing on page 4. pictures with Borderless Printing. Troubleshooting Problem Possible Cause Try This Printed Paper Paper being used Check to set the intensity. Open the Printer...
i9100 Quick Start Guide
Page 55
... tends to overheat when printing continues for a long period of Job 1. It may be problems in the Printer menu. Use BJ Status Monitor in Windows, or BJ Print Monitor in the Printer Properties dialog box (for Windows), or the Page Setup dialog box (for Macintosh), to ...Start Menu" on your computer. space on hard disk Check the available space on page 22. 2. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods of continuous printing Stop printing...
... tends to overheat when printing continues for a long period of Job 1. It may be problems in the Printer menu. Use BJ Status Monitor in Windows, or BJ Print Monitor in the Printer Properties dialog box (for Windows), or the Page Setup dialog box (for Macintosh), to ...Start Menu" on your computer. space on hard disk Check the available space on page 22. 2. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods of continuous printing Stop printing...
i9100 Quick Start Guide
Page 56
... feeder slot or the paper output slot, whichever is easier. • If the paper tears and some of paper. Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you cannot extract the paper, turn it is...The paper roller rotates as the Print Quality setting, and click Set... 3 Click Reduce spool data size. Do not touch the internal parts in the printer. When the spool format is EMF, follow the procedure below to clean the paper feed rollers. Troubleshooting Cannot Print to End of Job (con't) The...
... feeder slot or the paper output slot, whichever is easier. • If the paper tears and some of paper. Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you cannot extract the paper, turn it is...The paper roller rotates as the Print Quality setting, and click Set... 3 Click Reduce spool data size. Do not touch the internal parts in the printer. When the spool format is EMF, follow the procedure below to clean the paper feed rollers. Troubleshooting Cannot Print to End of Job (con't) The...
i9100 Quick Start Guide
Page 57
... have the waste ink tank replaced immediately. See "Replacing an Ink Tank" on page 54. Eight flashes indicate that has occurred. If the problem persists, contact the Customer Care Center. 55 After reinstall the print head, you continue printing with a new one. Replace it . Press the...flashes Print head not installed Seven flashes Eight flashes Defective print head Waste ink tank almost full Note POWER lamp flashes alternately in the printer, then press the RESUME/CANCEL button. Press the RESUME/CANCEL button to replace it back on. Ensure that the protective cap has...
... have the waste ink tank replaced immediately. See "Replacing an Ink Tank" on page 54. Eight flashes indicate that has occurred. If the problem persists, contact the Customer Care Center. 55 After reinstall the print head, you continue printing with a new one. Replace it . Press the...flashes Print head not installed Seven flashes Eight flashes Defective print head Waste ink tank almost full Note POWER lamp flashes alternately in the printer, then press the RESUME/CANCEL button. Press the RESUME/CANCEL button to replace it back on. Ensure that the protective cap has...
i9100 Quick Start Guide
Page 58
... other applications currently running. There could also be a problem with the device. Printer driver is not loaded Load paper and press the RESUME/CANCEL button. Follow the on . Printer driver fault The printer driver may have been with the cable(s). Troubleshooting An...other device, disconnect the printer and reconnect it . Click Start, select All Programs (or Programs), Canon i9100, and Uninstall. 2. Printer not properly connected Ensure the printer is being sent to the printer. If successful, the problem may not be installed correctly. Printer not selected in the...
... other applications currently running. There could also be a problem with the device. Printer driver is not loaded Load paper and press the RESUME/CANCEL button. Follow the on . Printer driver fault The printer driver may have been with the cable(s). Troubleshooting An...other device, disconnect the printer and reconnect it . Click Start, select All Programs (or Programs), Canon i9100, and Uninstall. 2. Printer not properly connected Ensure the printer is being sent to the printer. If successful, the problem may not be installed correctly. Printer not selected in the...
i9100 Quick Start Guide
Page 61
... to Documents Printing the Entire Image in Single Color Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Glossy Photo Paper Photo Paper Pro ...of Contents Your printer's User's Guide offers detailed information on the Screen Problems Unique to Windows Problems Unique to Macintosh Appendix Printing Area Using the Printer with a Network Uninstalling Printer Drivers Uninstalling the User's Guide Transporting Printer Printer Driver Functions (Windows) Printer Driver Functions (...
... to Documents Printing the Entire Image in Single Color Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Glossy Photo Paper Photo Paper Pro ...of Contents Your printer's User's Guide offers detailed information on the Screen Problems Unique to Windows Problems Unique to Macintosh Appendix Printing Area Using the Printer with a Network Uninstalling Printer Drivers Uninstalling the User's Guide Transporting Printer Printer Driver Functions (Windows) Printer Driver Functions (...
i9100 Quick Start Guide
Page 67
...to the Product due to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had it serial number or dating defaced, altered or removed. Non-Canon brand equipment and software that cause damage to abuse, neglect, mishandling, improper packaging ... ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. Appendix Canon Printer and Scanner Limited Warranty --- (USA Only) The limited warranty set forth in the operating instructions. (b) Use of parts or supplies (...
...to the Product due to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had it serial number or dating defaced, altered or removed. Non-Canon brand equipment and software that cause damage to abuse, neglect, mishandling, improper packaging ... ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. Appendix Canon Printer and Scanner Limited Warranty --- (USA Only) The limited warranty set forth in the operating instructions. (b) Use of parts or supplies (...
i9100 Quick Start Guide
Page 25
For Macintosh (1) Load the CD-ROM in this Quick Start Guide, there may be a problem with the USB driver installation. For Further Details... only to install the User's Guide • No - For more information, place the Setup Software & ...(4) When a message appears, click • Yes - Follow the instructions on your computer. Notes on Handling the USB Interface (for Windows Users) If installation of the printer driver does not proceed as instructed in your computer. (2) Double-click the Manual folder. (3) Select a language folder. (4) Double-click the User's Guide folder. (5) Double...
For Macintosh (1) Load the CD-ROM in this Quick Start Guide, there may be a problem with the USB driver installation. For Further Details... only to install the User's Guide • No - For more information, place the Setup Software & ...(4) When a message appears, click • Yes - Follow the instructions on your computer. Notes on Handling the USB Interface (for Windows Users) If installation of the printer driver does not proceed as instructed in your computer. (2) Double-click the Manual folder. (3) Select a language folder. (4) Double-click the User's Guide folder. (5) Double...