Users Guide
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... safety and operation. The Label Printer shown in the box 2 PDF manual on your Label Printer. The available options and supplies may be responsible for information about the Label Printer settings and operations, network connection and settings, troubleshooting tips, and maintenance instructions. Available Manuals Visit the Brother support website at support.brother.com and click Manuals on...
... safety and operation. The Label Printer shown in the box 2 PDF manual on your Label Printer. The available options and supplies may be responsible for information about the Label Printer settings and operations, network connection and settings, troubleshooting tips, and maintenance instructions. Available Manuals Visit the Brother support website at support.brother.com and click Manuals on...
Users Guide
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... menu (QL-820NWB only 163 Resetting Data Using the Printer Setting Tool 164 16 Maintenance 165 Cleaning the Exterior of the Unit...165 Cleaning the Print Head...165 Cleaning the Roller ...165 Cleaning the Label Outlet ...167 17 Troubleshooting 168 Overview...168 Printing Problems ...169 Network Setup Problems...174 Label Printer Cannot Print over the Network Label Printer Is Not...
... menu (QL-820NWB only 163 Resetting Data Using the Printer Setting Tool 164 16 Maintenance 165 Cleaning the Exterior of the Unit...165 Cleaning the Print Head...165 Cleaning the Roller ...165 Cleaning the Label Outlet ...167 17 Troubleshooting 168 Overview...168 Printing Problems ...169 Network Setup Problems...174 Label Printer Cannot Print over the Network Label Printer Is Not...
Users Guide
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LED Indications...178 QL-810W ...178 QL-820NWB ...180 Troubleshooting ...182 18 Product Specifications 183 Label Printer Specifications ...183 19 Notes on Using P-touch Transfer Manager 185 Notes on Creating Templates ...185 Notes on Transferring Templates ...185 Notes on Transferring Data Other Than Templates 186 20 Network Terms and Information 187 Supported Protocols ... 200 Charging the Optional Battery Unit (PA-BU-001 200 Discontinue charging the Battery Unit 201 Product Specifications ...202 23 Using the Brother Barcode Scanner (Optional: PA-BR-001) (QL-820NWB only) 203 ix
LED Indications...178 QL-810W ...178 QL-820NWB ...180 Troubleshooting ...182 18 Product Specifications 183 Label Printer Specifications ...183 19 Notes on Using P-touch Transfer Manager 185 Notes on Creating Templates ...185 Notes on Transferring Templates ...185 Notes on Transferring Data Other Than Templates 186 20 Network Terms and Information 187 Supported Protocols ... 200 Charging the Optional Battery Unit (PA-BU-001 200 Discontinue charging the Battery Unit 201 Product Specifications ...202 23 Using the Brother Barcode Scanner (Optional: PA-BR-001) (QL-820NWB only) 203 ix
Users Guide
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...Label Printer LCD (QL-820NWB only) Screen When the Label Printer is turned on, the main screen appears. 1 2 345 6 7 8 9 1 Update icon Indicates whether updated templates, databases, and other data are available. : There is new data. (flashing) : Data update failed. (flashing) : Cannot communicate with the server. 2 Wireless Direct icon 3 WLAN icon : The network is connected correctly. : Your Label Printer... is searching for the network. 4 Bluetooth icon : Bluetooth mode (flashing): Auto ...
...Label Printer LCD (QL-820NWB only) Screen When the Label Printer is turned on, the main screen appears. 1 2 345 6 7 8 9 1 Update icon Indicates whether updated templates, databases, and other data are available. : There is new data. (flashing) : Data update failed. (flashing) : Cannot communicate with the server. 2 Wireless Direct icon 3 WLAN icon : The network is connected correctly. : Your Label Printer... is searching for the network. 4 Bluetooth icon : Bluetooth mode (flashing): Auto ...
Users Guide
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... Reset Back Description Returns all device settings to prevent changes from the LCD. Templates and databases stored in the Label Printer are also deleted. Network Reset Reset Back Returns the communication settings to their factory defaults. The following conditions apply: [WLAN] and [...Bluetooth] will disappear from the LCD of the Label Printer. Airplane Mode On If you select [On], specify the 4-digit password. 18 If ...
... Reset Back Description Returns all device settings to prevent changes from the LCD. Templates and databases stored in the Label Printer are also deleted. Network Reset Reset Back Returns the communication settings to their factory defaults. The following conditions apply: [WLAN] and [...Bluetooth] will disappear from the LCD of the Label Printer. Airplane Mode On If you select [On], specify the 4-digit password. 18 If ...
Users Guide
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... Off. Bluetooth Status Usage: **** Device: **** Visible: **** Display the status of wireless access points in the vicinity. Setting Up the Label Printer Menu WLAN Bluetooth Title WLAN (On/Off) Sub title Settings On Off Description Select whether to Automatic Reconnection Off mode (only for Apple ... of a wireless access point to the previous screen until it is displayed. Address: **** 19 Network Mode Infrastructure Mode Direct Mode Infra/ Direct Mode Set which network is used when you select an SSID and press the OK Button, the password entry screen will...
... Off. Bluetooth Status Usage: **** Device: **** Visible: **** Display the status of wireless access points in the vicinity. Setting Up the Label Printer Menu WLAN Bluetooth Title WLAN (On/Off) Sub title Settings On Off Description Select whether to Automatic Reconnection Off mode (only for Apple ... of a wireless access point to the previous screen until it is displayed. Address: **** 19 Network Mode Infrastructure Mode Direct Mode Infra/ Direct Mode Set which network is used when you select an SSID and press the OK Button, the password entry screen will...
Users Guide
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...the printer drivers, P-touch Editor, and other applications to your network and configure the Label Printer using a USB cable. • Make a note of the SSID (network name) and password (network key) of the wireless network in advance. If you cannot find this information, ask your network administrator ...file (for the latest software and manuals. a Visit our website (install.brother) and download the Software Installer for Mac), and follow the on a computer wirelessly connected to a computer using the Printer Setting Tool. • Install the software on -screen instructions to proceed ...
...the printer drivers, P-touch Editor, and other applications to your network and configure the Label Printer using a USB cable. • Make a note of the SSID (network name) and password (network key) of the wireless network in advance. If you cannot find this information, ask your network administrator ...file (for the latest software and manuals. a Visit our website (install.brother) and download the Software Installer for Mac), and follow the on a computer wirelessly connected to a computer using the Printer Setting Tool. • Install the software on -screen instructions to proceed ...
Users Guide
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...or mobile device directly without a Wi-Fi access point/router; c Connect the USB cable to the USB Port on the back of the Label Printer. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. a Confirm the... WPS (Wi-Fi Protected Setup™) Wireless Direct 2 Wireless Direct allows you to connect the Label Printer to select the [Network Mode] menu, and then press the OK Button. 23 the printer serves as a Wi-Fi access point. b Connect the USB cable to these directions for the type or...
...or mobile device directly without a Wi-Fi access point/router; c Connect the USB cable to the USB Port on the back of the Label Printer. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. a Confirm the... WPS (Wi-Fi Protected Setup™) Wireless Direct 2 Wireless Direct allows you to connect the Label Printer to select the [Network Mode] menu, and then press the OK Button. 23 the printer serves as a Wi-Fi access point. b Connect the USB cable to these directions for the type or...
Users Guide
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...Label Printer. For more information, see Applying Setting Changes to Multiple Printers on page 50. • You can find the serial number label in the DK Roll Compartment of the Label Printer to select the SSID of the Label Printer ("DIRECT-*****_QL-810W" or "DIRECT- *****_QL-820NWB...the displayed list, or press the ▼ Button to turn the Label Printer off. 24 For QL-810W 1 Press and hold the Power ( ) Button to select ...you to connect the Label Printer to a computer via Wi-Fi while using Wireless Direct. • The SSID can change the Label Printer's network settings using the ...
...Label Printer. For more information, see Applying Setting Changes to Multiple Printers on page 50. • You can find the serial number label in the DK Roll Compartment of the Label Printer to select the SSID of the Label Printer ("DIRECT-*****_QL-810W" or "DIRECT- *****_QL-820NWB...the displayed list, or press the ▼ Button to turn the Label Printer off. 24 For QL-810W 1 Press and hold the Power ( ) Button to select ...you to connect the Label Printer to a computer via Wi-Fi while using Wireless Direct. • The SSID can change the Label Printer's network settings using the ...
Users Guide
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... the OK Button. 3 Select [Infrastructure Mode], and then press the OK Button. Note • We recommend making a note of the SSID (network name) and password (network key) of the Label Printer. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. 2 Press the...
... the OK Button. 3 Select [Infrastructure Mode], and then press the OK Button. Note • We recommend making a note of the SSID (network name) and password (network key) of the Label Printer. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. 2 Press the...
Users Guide
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For QL-820NWB Press the Menu and ▼ Buttons to [On]. For more information on the Communication Settings, see General Tab on the same network as the Label Printer will have access to select the [Network Mode] ...network key) of your computer, and click the [Communication Settings] button. 2 Select [Infrastructure and WirelessDirect] for Windows on page 40. 2 For Mac Start the Wireless Device Setup Wizard included in blue (QL-810W) or [Connected!] appears on page 37. For more information, see Changing the Label Printer Settings on the LCD (QL-820NWB). b For QL-820NWB...
For QL-820NWB Press the Menu and ▼ Buttons to [On]. For more information on the Communication Settings, see General Tab on the same network as the Label Printer will have access to select the [Network Mode] ...network key) of your computer, and click the [Communication Settings] button. 2 Select [Infrastructure and WirelessDirect] for Windows on page 40. 2 For Mac Start the Wireless Device Setup Wizard included in blue (QL-810W) or [Connected!] appears on page 37. For more information, see Changing the Label Printer Settings on the LCD (QL-820NWB). b For QL-820NWB...
Users Guide
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... same network as the Label Printer will have access to the Label Printer. • The Label Printer will continue trying to connect for an additional two minutes. • You can be configured quickly. Press the ▼ Button to select [WLAN] menu, and then press the OK Button. When the connection is lit blue. For QL-820NWB a). b). b Place the Label Printer...
... same network as the Label Printer will have access to the Label Printer. • The Label Printer will continue trying to connect for an additional two minutes. • You can be configured quickly. Press the ▼ Button to select [WLAN] menu, and then press the OK Button. When the connection is lit blue. For QL-820NWB a). b). b Place the Label Printer...
Users Guide
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.... For more information, see General Tab on page 44. Bluetooth Connection (QL-820NWB only) 2 Important In order for 10BASE-T or 100BASE-TX Fast Ethernet Network. Bluetooth communication is turned off the Label Printer before connecting the Label Printer to communicate, you must first pair the Label Printer with the computer or mobile device using the Bluetooth management software using...
.... For more information, see General Tab on page 44. Bluetooth Connection (QL-820NWB only) 2 Important In order for 10BASE-T or 100BASE-TX Fast Ethernet Network. Bluetooth communication is turned off the Label Printer before connecting the Label Printer to communicate, you must first pair the Label Printer with the computer or mobile device using the Bluetooth management software using...
Users Guide
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... For more information, see Distributed Printing (Windows only) on your network and allows you to the latest version. Finds the Label Printer on your network and allows you to transfer templates and other data to print templates... from a Computer 2 Available Applications To use the Label Printer effectively, a number of labels, printing can be distributed among multiple Label Printers. Visit our website (install.brother) and download the installer for a wireless network. Specifies the Label Printer's device settings from a computer. Function Distributed printing Windows...
... For more information, see Distributed Printing (Windows only) on your network and allows you to the latest version. Finds the Label Printer on your network and allows you to transfer templates and other data to print templates... from a Computer 2 Available Applications To use the Label Printer effectively, a number of labels, printing can be distributed among multiple Label Printers. Visit our website (install.brother) and download the installer for a wireless network. Specifies the Label Printer's device settings from a computer. Function Distributed printing Windows...
Users Guide
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..., created on a smartphone, tablet or other mobile device directly to your computer using a USB cable. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. ...printer and Android™ mobile device. 3 Printing Using the Mobile Device 3 Installing Applications for Use with Mobile Devices 3 Brother offers various applications for use with a USB cable. Allows you to transfer data wirelessly, such as templates, symbols, and databases created using a 3 computer, to select the [Network...
..., created on a smartphone, tablet or other mobile device directly to your computer using a USB cable. Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. ...printer and Android™ mobile device. 3 Printing Using the Mobile Device 3 Installing Applications for Use with Mobile Devices 3 Brother offers various applications for use with a USB cable. Allows you to transfer data wirelessly, such as templates, symbols, and databases created using a 3 computer, to select the [Network...
Users Guide
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... names. • Only profiles that it does not duplicate the IP address of the connected Label Printer is set to change the IP address of the Label Printer shown in the [Printer] drop-down list, the settings available on the network. • Export Saves the current settings in the [Current Status] pane. If the [Disable these...
... names. • Only profiles that it does not duplicate the IP address of the connected Label Printer is set to change the IP address of the Label Printer shown in the [Printer] drop-down list, the settings available on the network. • Export Saves the current settings in the [Current Status] pane. If the [Disable these...
Users Guide
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... IPv6 address. Select [On by Default], [Off by Default] or [Keep Current State]. Remote Update (QL-820NWB only) Remote Update is a Label Printer feature that enables the semi-automatic update of the Label Printer's settings with a simple connection to an FTP server where the update files are saved. • IP ... • Display the key and password on-screen • Path Enters the path to the folder on . Communication Settings • Network Settings on Power On Specifies the conditions for connecting via Wi-Fi when the Label Printer is turned on the FTP server. 4 4 4 4 4 44
... IPv6 address. Select [On by Default], [Off by Default] or [Keep Current State]. Remote Update (QL-820NWB only) Remote Update is a Label Printer feature that enables the semi-automatic update of the Label Printer's settings with a simple connection to an FTP server where the update files are saved. • IP ... • Display the key and password on-screen • Path Enters the path to the folder on . Communication Settings • Network Settings on Power On Specifies the conditions for connecting via Wi-Fi when the Label Printer is turned on the FTP server. 4 4 4 4 4 44
Users Guide
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... only when the DNS server is selected as the authentication method. 46 Changing the Label Printer Settings Wired LAN (QL-820NWB only) / Wireless LAN Tabs 4 The following explains about the Wired LAN (QL-820NWB only) and Wireless Tab in a separate dialog box. • Channel Lists available... channels. TCP/IP (Wired/Wireless) • Boot Method Selects [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC]. • IP Address/Subnet Mask/Gateway Specifies the various networking values. ...
... only when the DNS server is selected as the authentication method. 46 Changing the Label Printer Settings Wired LAN (QL-820NWB only) / Wireless LAN Tabs 4 The following explains about the Wired LAN (QL-820NWB only) and Wireless Tab in a separate dialog box. • Channel Lists available... channels. TCP/IP (Wired/Wireless) • Boot Method Selects [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC]. • IP Address/Subnet Mask/Gateway Specifies the various networking values. ...
Users Guide
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...-TTLS or EAP-TLS authentication methods, the certificate cannot be registered. To register a certificate, connect to the network, specify the certificate by accessing the Label Printer from a web browser, and then specify the certificate. Communication Modes and Authentication Methods/Encryption Modes When...Important To specify higher level security settings: When performing certificate verification with EAP-TLS, it is configured to connect to the Label Printer from a web browser. For more information on using a web browser, see Web Based Management on -screen If this check...
...-TTLS or EAP-TLS authentication methods, the certificate cannot be registered. To register a certificate, connect to the network, specify the certificate by accessing the Label Printer from a web browser, and then specify the certificate. Communication Modes and Authentication Methods/Encryption Modes When...Important To specify higher level security settings: When performing certificate verification with EAP-TLS, it is configured to connect to the Label Printer from a web browser. For more information on using a web browser, see Web Based Management on -screen If this check...
Users Guide
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...or ask the manufacturer. 176 For example, when using security software Your Label Printer is still in the [Printer] menu. Troubleshooting Label Printer Cannot Print over the Network Label Printer Is Not Found on the Network Even after Successful Installation 17 Problem You are using Windows 7: I have... allow access when the Security Alert dialog box appeared, the firewall function of your computer and your Label Printer are used for Brother network features: used for the Brother network features BRAdmin Light i Port number 161 / Protocol UDP For more information on how to...
...or ask the manufacturer. 176 For example, when using security software Your Label Printer is still in the [Printer] menu. Troubleshooting Label Printer Cannot Print over the Network Label Printer Is Not Found on the Network Even after Successful Installation 17 Problem You are using Windows 7: I have... allow access when the Security Alert dialog box appeared, the firewall function of your computer and your Label Printer are used for Brother network features: used for the Brother network features BRAdmin Light i Port number 161 / Protocol UDP For more information on how to...