Users Manual - English
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...) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
...) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
Users Manual - English
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...; The correct driver for the printer is installed and selected. ■ The PC is set up to connect to clear them on page 3-1. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Printout is blinking on... page 6-5. Visit us at http://solutions.brother.com. 6 Identifying your problem First, check the following...
...; The correct driver for the printer is installed and selected. ■ The PC is set up to connect to clear them on page 3-1. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Printout is blinking on... page 6-5. Visit us at http://solutions.brother.com. 6 Identifying your problem First, check the following...
Users Manual - English
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...tray, and then try again. ■ Make sure you want to delete the data remaining in the printer, see Cancel printing on page 3-7. ■ Reduce the print resolution or reduce the complexity of your...tab. Cancel the print job if you use ? The default setting for the error message that meets Brother's recommended paper specifications. Purchase a new drum unit to identify the error. See Device Options on page...Error message Cover is open Back Cover is off. Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on page 3-5. 6 - 2
...tray, and then try again. ■ Make sure you want to delete the data remaining in the printer, see Cancel printing on page 3-7. ■ Reduce the print resolution or reduce the complexity of your...tab. Cancel the print job if you use ? The default setting for the error message that meets Brother's recommended paper specifications. Purchase a new drum unit to identify the error. See Device Options on page...Error message Cover is open Back Cover is off. Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on page 3-5. 6 - 2
Users Manual - English
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Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of your document before you want to delete the data remaining in the printer,...174; driver and try again. The best combination of these settings will report problems by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table. document at a reduced resolution) 6 - 3 Take the corrective actions for the ...
Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of your document before you want to delete the data remaining in the printer,...174; driver and try again. The best combination of these settings will report problems by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table. document at a reduced resolution) 6 - 3 Take the corrective actions for the ...
Users Manual - English
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... Check that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 6-5. 6 - 4 This is usually done in the paper tray, make sure that you are using paper that manual feed mode is not selected in the printer driver. See Paper... time. ■ Make sure that manual feed mode is selected in the printer driver. A paper jam has occurred. ■ Clear the jammed paper. If the paper is curled, you should straighten it before printing. Troubleshooting Paper handling First, make sure it is straight. on the envelope size you...
... Check that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 6-5. 6 - 4 This is usually done in the paper tray, make sure that you are using paper that manual feed mode is not selected in the printer driver. See Paper... time. ■ Make sure that manual feed mode is selected in the printer driver. A paper jam has occurred. ■ Clear the jammed paper. If the paper is curled, you should straighten it before printing. Troubleshooting Paper handling First, make sure it is straight. on the envelope size you...
Users Manual - English
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...paper tray and straighten the stack when you add new paper. If the printer still does not start printing automatically, press the Go button. When you open the front cover or back cover of the printer. 6 - 5 Troubleshooting Paper jams and how to clear them If a paper jam occurs, ...the printer will tell you by following the steps below . 6 HOT SURFACE After you have just used the printer, some parts inside the printer are extremely hot! If the printer does not start printing,...
...paper tray and straighten the stack when you add new paper. If the printer still does not start printing automatically, press the Go button. When you open the front cover or back cover of the printer. 6 - 5 Troubleshooting Paper jams and how to clear them If a paper jam occurs, ...the printer will tell you by following the steps below . 6 HOT SURFACE After you have just used the printer, some parts inside the printer are extremely hot! If the printer does not start printing,...
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2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations.
2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations.
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If the jammed paper cannot be pulled out easily, push down the tab with one hand as you to open the rear chute cover. Troubleshooting 6 Rear Chute Cover 7 Pull the jammed paper out of the fuser unit. 5 Open the back cover. 6 Pull the tab toward you gently pull the paper out with other. 6 - 7
If the jammed paper cannot be pulled out easily, push down the tab with one hand as you to open the rear chute cover. Troubleshooting 6 Rear Chute Cover 7 Pull the jammed paper out of the fuser unit. 5 Open the back cover. 6 Pull the tab toward you gently pull the paper out with other. 6 - 7
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Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into the drum unit until you put it lock into place. If you hear it in properly, the lock lever will lift automatically. HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit. Troubleshooting 6 6 - 8
Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into the drum unit until you put it lock into place. If you hear it in properly, the lock lever will lift automatically. HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit. Troubleshooting 6 6 - 8
Users Manual - English
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C Close the front cover. A Put the drum unit and toner cartridge assembly back in the printer. D Make sure that the Paper LED is now off and the printer is ready. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
C Close the front cover. A Put the drum unit and toner cartridge assembly back in the printer. D Make sure that the Paper LED is now off and the printer is ready. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
Users Manual - English
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... as humidity, high temperatures, and so on may be on your ■ If you have an interface-switching device, make sure the correct printer is turned on the following topics: Examples of the driver. ■ Try installing a new toner cartridge. See Replacing the drum unit on ... or Print Center (Mac OS® X 10.2.4 or greater). Check the interface cable or try the printer on page 1-3. ■ If the whole page is not damaged or broken. Troubleshooting Other problems Problem Recommendation The printer cannot print. There ■ Check that it is probably not the...
... as humidity, high temperatures, and so on may be on your ■ If you have an interface-switching device, make sure the correct printer is turned on the following topics: Examples of the driver. ■ Try installing a new toner cartridge. See Replacing the drum unit on ... or Print Center (Mac OS® X 10.2.4 or greater). Check the interface cable or try the printer on page 1-3. ■ If the whole page is not damaged or broken. Troubleshooting Other problems Problem Recommendation The printer cannot print. There ■ Check that it is probably not the...
Users Manual - English
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...? See What kind of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use paper that meets our specifications. See Replacing the toner cartridge on page 1-4. ■ Try ...can cause hollow print. on page 5-3 ■ Use a new drum unit. on page 1-4 ■ Choose Thick paper mode in the printer driver. Make sure you use paper that meets our specifications. See Replacing the drum unit on page 5-14. ■ The drum unit may...
...? See What kind of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use paper that meets our specifications. See Replacing the toner cartridge on page 1-4. ■ Try ...can cause hollow print. on page 5-3 ■ Use a new drum unit. on page 1-4 ■ Choose Thick paper mode in the printer driver. Make sure you use paper that meets our specifications. See Replacing the drum unit on page 5-14. ■ The drum unit may...
Users Manual - English
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Troubleshooting Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may have located the mark ...
Troubleshooting Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may have located the mark ...
Users Manual - English
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...See Replacing the drum unit on page 5-3. Install a new drum unit. Call your dealer or Brother Customer Service. A rough surfaced paper or thick print media can I use paper that has clips...drum unit. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Put in a new toner... drum unit is not inside of the printer and the primary corona wire in direct sunlight or room light, the unit may be damaged. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH ...
...See Replacing the drum unit on page 5-3. Install a new drum unit. Call your dealer or Brother Customer Service. A rough surfaced paper or thick print media can I use paper that has clips...drum unit. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Put in a new toner... drum unit is not inside of the printer and the primary corona wire in direct sunlight or room light, the unit may be damaged. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH ...
Users Manual - English
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... stack and then rotating the paper 180° in a new toner cartridge. on page 1-4. ■ Turn over the stack of paper can I use the printer very often, the paper may be too full. See What kind of paper in the paper tray. See Printing on plain paper, bond paper or...paper can I use ? See Cleaning the inside of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ Wipe the scanner window with a soft cloth. Troubleshooting Examples of the printer on page 5-12. ■ The toner cartridge may have been in the paper tray too long.
... stack and then rotating the paper 180° in a new toner cartridge. on page 1-4. ■ Turn over the stack of paper can I use the printer very often, the paper may be too full. See What kind of paper in the paper tray. See Printing on plain paper, bond paper or...paper can I use ? See Cleaning the inside of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ Wipe the scanner window with a soft cloth. Troubleshooting Examples of the printer on page 5-12. ■ The toner cartridge may have been in the paper tray too long.
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... long. We recommend you want to print the data left in the printer. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is printed out. ■ Press the Go button to a storage device or scanner. The printer cannot print full pages of a document. Cancel the print job if...
... long. We recommend you want to print the data left in the printer. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is printed out. ■ Press the Go button to a storage device or scanner. The printer cannot print full pages of a document. Cancel the print job if...
Users Manual - English
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... for all your convenience and most from within that country. You can check here for your Printer needs. http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on your...
... for all your convenience and most from within that country. You can check here for your Printer needs. http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on your...
Users Manual - English
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... download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - C Appendix (For USA and Canada) Brother Numbers IMPORTANT: For technical and operational help us...
... download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - C Appendix (For USA and Canada) Brother Numbers IMPORTANT: For technical and operational help us...