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...191 Map basics...191 Navigation...193 Maps bookmarks...193 Map options...194 Map shortcuts...196 Maps troubleshooting...196 BlackBerry Messenger...199 Contacts...199 Groups...200 Conversations...201 Availability...204 Applications...207 Switch applications...207 Add an ... updating the BlackBerry Device Software...208 Prerequisites: Updating the BlackBerry Device Software over the wireless network...208 Update the BlackBerry Device Software...208 Return to the previous version of the BlackBerry Device Software...209 Delete the previous version of the BlackBerry Device Software...209 Application ...
...191 Map basics...191 Navigation...193 Maps bookmarks...193 Map options...194 Map shortcuts...196 Maps troubleshooting...196 BlackBerry Messenger...199 Contacts...199 Groups...200 Conversations...201 Availability...204 Applications...207 Switch applications...207 Add an ... updating the BlackBerry Device Software...208 Prerequisites: Updating the BlackBerry Device Software over the wireless network...208 Update the BlackBerry Device Software...208 Return to the previous version of the BlackBerry Device Software...209 Delete the previous version of the BlackBerry Device Software...209 Application ...
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Memory cleaning...236 Certificates...237 PGP keys...243 Certificate servers...248 Key stores...250 Smart cards...252 Software tokens...255 VPN settings...255 About security self-tests...257 Verify security software...257 Third-party application control...257 Security troubleshooting...260 Service books and diagnostic reports...263 Service books...263 Diagnostic reports...263 Wi...
Memory cleaning...236 Certificates...237 PGP keys...243 Certificate servers...248 Key stores...250 Smart cards...252 Software tokens...255 VPN settings...255 About security self-tests...257 Verify security software...257 Third-party application control...257 Security troubleshooting...260 Service books and diagnostic reports...263 Service books...263 Diagnostic reports...263 Wi...
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... from a specific email message folder to No. 6. If wireless email reconciliation is turned off or is turned on, your BlackBerry® device receives changes that you click the Select All menu item, all email messages, including email messages that supports this task, your... for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Click Folder Redirection. 7. Click Save. For more information about email reconciliation, see the BlackBerry Desktop Software Online Help. User Guide Email messages Add, change, or delete an email ...
... from a specific email message folder to No. 6. If wireless email reconciliation is turned off or is turned on, your BlackBerry® device receives changes that you click the Select All menu item, all email messages, including email messages that supports this task, your... for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Click Folder Redirection. 7. Click Save. For more information about email reconciliation, see the BlackBerry Desktop Software Online Help. User Guide Email messages Add, change, or delete an email ...
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... message (the message might take a short period of time to arrive), in the setup wizard, verify that you have not received a registration message from the BlackBerry® Internet Service. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message.... that email message forwarding is turned on and that you have received an activation message on your device from . • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi ...
... message (the message might take a short period of time to arrive), in the setup wizard, verify that you have not received a registration message from the BlackBerry® Internet Service. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message.... that email message forwarding is turned on and that you have received an activation message on your device from . • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi ...
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... I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. If you have more information, see the BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 175 I cannot send SMS text messages Depending on your wireless service plan, this...
... I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. If you have more information, see the BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 175 I cannot send SMS text messages Depending on your wireless service plan, this...
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...If you to separate additional numbers, for example a password or extension, from a main phone number. You can synchronize custom contact list fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. Add a pause or a wait to Contacts. 4. In a ...or a wait to type them (wait). Press the Enter key. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help. Click Save. In the contact list, click Add Contact. 2. Click Change Field Name. 4. After typing the main part...
...If you to separate additional numbers, for example a password or extension, from a main phone number. You can synchronize custom contact list fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. Add a pause or a wait to Contacts. 4. In a ...or a wait to type them (wait). Press the Enter key. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help. Click Save. In the contact list, click Add Contact. 2. Click Change Field Name. 4. After typing the main part...
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...multi-tap. User Guide Typing input methods 3. Arabic and Russian typing input methods About typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your device does not recognize the word that appears when you are typing a phone number or password,... default typing input method for phone number and password fields. If your keyboard displays Arabic or Russian letters, you have set your BlackBerry® device. Change the typing input language To perform this task if your wireless service provider or administrator. 1. You can use...
...multi-tap. User Guide Typing input methods 3. Arabic and Russian typing input methods About typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your device does not recognize the word that appears when you are typing a phone number or password,... default typing input method for phone number and password fields. If your keyboard displays Arabic or Russian letters, you have set your BlackBerry® device. Change the typing input language To perform this task if your wireless service provider or administrator. 1. You can use...
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...the Input Language field. 3. For more information, contact your wireless service provider or administrator. 1. For more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language. 2. User ... language To perform this task, you must have more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Change the typing input language To perform this task, you must have more than one language on...
...the Input Language field. 3. For more information, contact your wireless service provider or administrator. 1. For more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language. 2. User ... language To perform this task, you must have more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Change the typing input language To perform this task, you must have more than one language on...
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...email messages in your email application. Press the Menu key. 7. If wireless data synchronization or wireless email reconciliation is associated with your BlackBerry® device. 1. When you file or delete email messages on your device, these email messages should be filed or deleted in...the email application on your computer over the wireless network, set the Delete On field to Handheld. For more information, see the BlackBerry Desktop Software Online Help. To delete messages on your device only, set the Wireless Reconcile field to Off. Related topics 175 In a ...
...email messages in your email application. Press the Menu key. 7. If wireless data synchronization or wireless email reconciliation is associated with your BlackBerry® device. 1. When you file or delete email messages on your device, these email messages should be filed or deleted in...the email application on your computer over the wireless network, set the Delete On field to Handheld. For more information, see the BlackBerry Desktop Software Online Help. To delete messages on your device only, set the Wireless Reconcile field to Off. Related topics 175 In a ...
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... field. 5. Click Options. 3. Press the Menu key. 7. To synchronize calendar entries, click a calendar. 4. For more information, see the BlackBerry Desktop Software Online Help. For more information, contact your administrator. • You must be associated with an email account that uses... a BlackBerry® Enterprise Server that is associated with your computer take precedence when an email reconciliation conflict occurs. Click Email ...
... field. 5. Click Options. 3. Press the Menu key. 7. To synchronize calendar entries, click a calendar. 4. For more information, see the BlackBerry Desktop Software Online Help. For more information, contact your administrator. • You must be associated with an email account that uses... a BlackBerry® Enterprise Server that is associated with your computer take precedence when an email reconciliation conflict occurs. Click Email ...
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... reset your administrator. If you must be associated with an enterprise activation password. Click Continue. 7. For more information, see the BlackBerry Desktop Software Online Help. In the device options, click Security Options. 2. Press the Menu key. 4. If your device is associated with ... Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. Empty the deleted items folder on content protection, the process for deleting all device data Before you delete...
... reset your administrator. If you must be associated with an enterprise activation password. Click Continue. 7. For more information, see the BlackBerry Desktop Software Online Help. In the device options, click Security Options. 2. Press the Menu key. 4. If your device is associated with ... Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. Empty the deleted items folder on content protection, the process for deleting all device data Before you delete...
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... calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. Email messages are not being deleted.... Click Purge Deleted Items. Synchronization troubleshooting Email messages are not deleted during wireless email reconciliation. For more information, see the BlackBerry Desktop Software Online Help. Click Email Reconciliation. 4. If necessary, change the Message Services field. 5. User Guide Synchronization troubleshooting 1. To...
... calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. Email messages are not being deleted.... Click Purge Deleted Items. Synchronization troubleshooting Email messages are not deleted during wireless email reconciliation. For more information, see the BlackBerry Desktop Software Online Help. Click Email Reconciliation. 4. If necessary, change the Message Services field. 5. User Guide Synchronization troubleshooting 1. To...
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... 5. Press the Menu key. 6. Handsfree (HFP) This profile allows you to connect your device as a modem when it is running BlackBerry Desktop Software. Dial-Up Networking (DUN) This profile allows you to connect your device to Bluetooth enabled headsets and car kits that is connected to ...Press the Menu key. 3. Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you to use your device to Bluetooth enabled devices that support the Headset profile. Click Save. Audio Source (A2DP) ...
... 5. Press the Menu key. 6. Handsfree (HFP) This profile allows you to connect your device as a modem when it is running BlackBerry Desktop Software. Dial-Up Networking (DUN) This profile allows you to connect your device to Bluetooth enabled headsets and car kits that is connected to ...Press the Menu key. 3. Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you to use your device to Bluetooth enabled devices that support the Headset profile. Click Save. Audio Source (A2DP) ...
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...power level must be 50 percent or higher. • If you to download over the wireless network • Your BlackBerry® device must be a complete software update or a partial software update only. On the Home screen, click the Wireless Upgrade icon. 2. In the device options, click Status. ...update process can range from 15 minutes to type your device when you download the software, but not when you can use your BlackBerry® device when you download BlackBerry® Device Software but you cannot use your password at various times during the installation process. Press the...
...power level must be 50 percent or higher. • If you to download over the wireless network • Your BlackBerry® device must be a complete software update or a partial software update only. On the Home screen, click the Wireless Upgrade icon. 2. In the device options, click Status. ...update process can range from 15 minutes to type your device when you download the software, but not when you can use your BlackBerry® device when you download BlackBerry® Device Software but you cannot use your password at various times during the installation process. Press the...
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...Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that you update your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. Click Wireless Upgrade. 3. Click Wireless ...or third-party applications that your device, you can only return to the previous version of the BlackBerry® Device Software within 30 days of updating the software. 1. To increase the amount of application memory on your device has enough memory to add the...
...Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that you update your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. Click Wireless Upgrade. 3. Click Wireless ...or third-party applications that your device, you can only return to the previous version of the BlackBerry® Device Software within 30 days of updating the software. 1. To increase the amount of application memory on your device has enough memory to add the...
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... necessary, set the security protocol that you use to connect to the Wi-Fi network. Use hard token: Set whether you use a software token to connect to the Wi-Fi network, set the IMSI that the Wi-Fi network supports for its inner authentication method. Change the ...you use a hardware token to connect to the Wi-Fi network. Server SAN for certificate validation: If necessary, type the server subject name your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. 1. Server subject for certificate validation...
... necessary, set the security protocol that you use to connect to the Wi-Fi network. Use hard token: Set whether you use a software token to connect to the Wi-Fi network, set the IMSI that the Wi-Fi network supports for its inner authentication method. Change the ...you use a hardware token to connect to the Wi-Fi network. Server SAN for certificate validation: If necessary, type the server subject name your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. 1. Server subject for certificate validation...
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...address and DNS: Set whether your device. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use a software token to connect to the Wi-Fi network, set the security protocol that the Wi-Fi network supports for its inner authentication method. Server subject... a hardware token to connect to the Wi-Fi network. Primary DNS: Type the primary DNS to which your device should connect. Server SAN for your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi-Fi® network. Client certificate: Set ...
...address and DNS: Set whether your device. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use a software token to connect to the Wi-Fi network, set the security protocol that the Wi-Fi network supports for its inner authentication method. Server subject... a hardware token to connect to the Wi-Fi network. Primary DNS: Type the primary DNS to which your device should connect. Server SAN for your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi-Fi® network. Client certificate: Set ...
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...is not set to send its profile. I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer, re-install the BlackBerry® Desktop Software. If you are correct. User Guide Wireless network coverage troubleshooting • Verify that the connection options in this ... networks manually, switch to another device is not also attempting to connect at the same time, and that not more information about installing the BlackBerry Desktop Software, see the printed documentation that came with your...
...is not set to send its profile. I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer, re-install the BlackBerry® Desktop Software. If you are correct. User Guide Wireless network coverage troubleshooting • Verify that the connection options in this ... networks manually, switch to another device is not also attempting to connect at the same time, and that not more information about installing the BlackBerry Desktop Software, see the printed documentation that came with your...
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...; Delete contacts that are deleted. 1. Related topics View the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, in the device options, click Memory. Related topics Delete the original text from your ...the camera. • Close third-party applications from the application menu when you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To increase the amount of long email messages. •...
...; Delete contacts that are deleted. 1. Related topics View the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, in the device options, click Memory. Related topics Delete the original text from your ...the camera. • Close third-party applications from the application menu when you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To increase the amount of long email messages. •...
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... 3. When memory cleaning is turned on, the memory cleaning application is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of time • when you change the time or the time zone... authentication passwords, and data from the temporary memory on your administrator. For more information, contact your BlackBerry® device. Memory cleaning About memory cleaning Memory cleaning is designed to Enabled. 4. If content compression and ...keep content compression turned on. For more information, see the BlackBerry Desktop Software Online Help. 1.
... 3. When memory cleaning is turned on, the memory cleaning application is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of time • when you change the time or the time zone... authentication passwords, and data from the temporary memory on your administrator. For more information, contact your BlackBerry® device. Memory cleaning About memory cleaning Memory cleaning is designed to Enabled. 4. If content compression and ...keep content compression turned on. For more information, see the BlackBerry Desktop Software Online Help. 1.