User Guide
Page 21
... key. 2. If you are part of a wireless coverage area and the SOS wireless coverage indicator appears, you initiate an emergency call, your keyboard or BlackBerry® device is unlocked, in countries that are outside of the European Union). Change the Default Call Volume field. 5. During a call • If your device is locked...
... key. 2. If you are part of a wireless coverage area and the SOS wireless coverage indicator appears, you initiate an emergency call, your keyboard or BlackBerry® device is unlocked, in countries that are outside of the European Union). Change the Default Call Volume field. 5. During a call • If your device is locked...
User Guide
Page 39
...car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your device often identifies incorrect matches, set the matching sensitivity level to say voice commands is the same as ...the voice dialing language that you have set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to reject more. • Improve voice recognition of numbers. 37 Press the Menu key. 3.
...car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your device often identifies incorrect matches, set the matching sensitivity level to say voice commands is the same as ...the voice dialing language that you have set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to reject more. • Improve voice recognition of numbers. 37 Press the Menu key. 3.
User Guide
Page 55
... My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage...that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that you used to None or ... computer using the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to...other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that mass...If you are trying to open a media file on your BlackBerry® device and your device is turned off on your device....
... My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage...that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that you used to None or ... computer using the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to...other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that mass...If you are trying to open a media file on your BlackBerry® device and your device is turned off on your device....
User Guide
Page 179
... 1. In the device options, click Bluetooth. 2. Press the Menu key. 6. In the device options, click Bluetooth. 2. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. In the device options, click Bluetooth. 2. Click Save. Click Save. 177 Click Device Properties. 4. Set the Allow outgoing calls field...
... 1. In the device options, click Bluetooth. 2. Press the Menu key. 6. In the device options, click Bluetooth. 2. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. In the device options, click Bluetooth. 2. Click Save. Click Save. 177 Click Device Properties. 4. Set the Allow outgoing calls field...
User Guide
Page 221
.... Click Save. Press the Enter key. Set a device password 1. To unlock your device data for security reasons. Click Unlock. If you type appear on the Lock screen, click the trackball. Click General Settings. 3. To turn off the BlackBerry® device password, set a BlackBerry® device password. Lock the device Verify that you exceed the...
.... Click Save. Press the Enter key. Set a device password 1. To unlock your device data for security reasons. Click Unlock. If you type appear on the Lock screen, click the trackball. Click General Settings. 3. To turn off the BlackBerry® device password, set a BlackBerry® device password. Lock the device Verify that you exceed the...
User Guide
Page 237
...you know (for two-factor authentication when you log in to your smart card. You should have set a BlackBerry® device password. • Verify that the BlackBerry® MDS Connection Service cannot verify. In the device options, click Security Options. 2. Click Save. You can...cards About using a smart card with RSA software Prerequisites: Two-factor authentication • Verify that you have received this password when you unlock your device Smart cards store certificates and private keys. You can use a smart card for example, a pass phrase), is installed on ...
...you know (for two-factor authentication when you log in to your smart card. You should have set a BlackBerry® device password. • Verify that the BlackBerry® MDS Connection Service cannot verify. In the device options, click Security Options. 2. Click Save. You can...cards About using a smart card with RSA software Prerequisites: Two-factor authentication • Verify that you have received this password when you unlock your device Smart cards store certificates and private keys. You can use a smart card for example, a pass phrase), is installed on ...
User Guide
Page 239
... the new smart password filter appears beside the password field. Use a certificate to authenticate your smart card If you use a certificate to unlock your device locks. 237 Set the Authentication Certificate field. 4. In the device options, click Security Options. 2. Press the Menu key. ...5. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you can use your smart card to authenticate your smart card, the certificate authenticates your smart card ...
... the new smart password filter appears beside the password field. Use a certificate to authenticate your smart card If you use a certificate to unlock your device locks. 237 Set the Authentication Certificate field. 4. In the device options, click Security Options. 2. Press the Menu key. ...5. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you can use your smart card to authenticate your smart card, the certificate authenticates your smart card ...
User Guide
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... software 1. In the device options, click Security Options. 2. Click Verify Security Software. Security troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an... emergency call when you typed the smart card password correctly. You should run automatically when your BlackBerry® device. Click General Settings. 3. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct ...
... software 1. In the device options, click Security Options. 2. Click Verify Security Software. Security troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an... emergency call when you typed the smart card password correctly. You should run automatically when your BlackBerry® device. Click General Settings. 3. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct ...
User Guide
Page 245
... key on your device. Key Store Medium Security: Set whether third-party applications can reset the duration that your device remains unlocked after you store on your device. Keystroke Injection: Specify whether third-party applications can add or delete application modules or access...-party applications can access certificates or keys in your browser. Files: Set whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. Module Management: Specify whether third-party applications can simulate actions, such as contacts, ...
... key on your device. Key Store Medium Security: Set whether third-party applications can reset the duration that your device remains unlocked after you store on your device. Keystroke Injection: Specify whether third-party applications can add or delete application modules or access...-party applications can access certificates or keys in your browser. Files: Set whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. Module Management: Specify whether third-party applications can simulate actions, such as contacts, ...
User Guide
Page 254
... provided by your device often identifies incorrect matches, set the matching sensitivity level to reject more than one phone number associated with your BlackBerry® device and you are using a shortcut key, your device calls the voice mail access number for your alternate phone number. ...Try checking the voice mail for your phone number. Note: If you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with a call that you make...
... provided by your device often identifies incorrect matches, set the matching sensitivity level to reject more than one phone number associated with your BlackBerry® device and you are using a shortcut key, your device calls the voice mail access number for your alternate phone number. ...Try checking the voice mail for your phone number. Note: If you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with a call that you make...
User Guide
Page 255
...BlackBerry® device might not support the size or file format of the BlackBerry...Disconnect your BlackBerry®... tool of the BlackBerry® Desktop Manager...BlackBerry® device and your device is connected to your computer, disconnect your device from your BlackBerry...® device is connected to the wireless network. If you are using a ring tone or Home screen background picture that you used to encrypt the file, insert the media card into the BlackBerry... device that you encrypted on your media card using your computer or a device other than the BlackBerry...
...BlackBerry® device might not support the size or file format of the BlackBerry...Disconnect your BlackBerry®... tool of the BlackBerry® Desktop Manager...BlackBerry® device and your device is connected to your computer, disconnect your device from your BlackBerry...® device is connected to the wireless network. If you are using a ring tone or Home screen background picture that you used to encrypt the file, insert the media card into the BlackBerry... device that you encrypted on your media card using your computer or a device other than the BlackBerry...
User Guide
Page 264
... switched wireless networks manually, your device remains connected to the default connection type. Language troubleshooting Some characters do not use your BlackBerry® device for a period of time, the screen turns off to your wireless service provider's network. Security troubleshooting I cannot... might not support the characters. Wireless network coverage troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on...
... switched wireless networks manually, your device remains connected to the default connection type. Language troubleshooting Some characters do not use your BlackBerry® device for a period of time, the screen turns off to your wireless service provider's network. Security troubleshooting I cannot... might not support the characters. Wireless network coverage troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on...
Getting Started
Page 28
Connect your BlackBerry® device to extend the memory available on your device when the media card holder door is closed. 26 The media card might be sold ... the media card holder door. 5. Select the check box beside one or more actions. 5. Click Synchronize. 4. Insert a media card Use a microSD media card to your BlackBerry® device for the battery cover. 2. Slide the media card holder door toward its hinges to...
Connect your BlackBerry® device to extend the memory available on your device when the media card holder door is closed. 26 The media card might be sold ... the media card holder door. 5. Select the check box beside one or more actions. 5. Click Synchronize. 4. Insert a media card Use a microSD media card to your BlackBerry® device for the battery cover. 2. Slide the media card holder door toward its hinges to...