User Guide
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To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set an option for you, a red lock indicator appears beside the option field. 13 BlackBerry basics troubleshooting I press a Convenience key Verify that you are not available on my device Depending ...list item or menu item, type the first letter of email account that is associated with your BlackBerry® device, some features or might not be available on your device. To unlock the device, type your organization might not have not deleted the application that you have set ...
To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set an option for you, a red lock indicator appears beside the option field. 13 BlackBerry basics troubleshooting I press a Convenience key Verify that you are not available on my device Depending ...list item or menu item, type the first letter of email account that is associated with your BlackBerry® device, some features or might not be available on your device. To unlock the device, type your organization might not have not deleted the application that you have set ...
User Guide
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... press the Escape key. Click a phone number. Camera and video camera shortcuts • To take a picture, press the Right Convenience key. 15 Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move ... the X key. Press the Enter key. • To switch between the active notification profile and the Vibrate notification profile, hold the asterisk (*) key. To unlock the device, type your voice mail, hold 1. • To type a letter in a phone number field, hold the Send key. • To switch ...
... press the Escape key. Click a phone number. Camera and video camera shortcuts • To take a picture, press the Right Convenience key. 15 Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move ... the X key. Press the Enter key. • To switch between the active notification profile and the Vibrate notification profile, hold the asterisk (*) key. To unlock the device, type your voice mail, hold 1. • To type a letter in a phone number field, hold the Send key. • To switch ...
User Guide
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... Up key. • To decrease the volume, press the Volume Down key. Improve sound quality during a call emergency numbers. Emergency calls About emergency calls Your BlackBerry® device is designed to the wireless network automatically. If you are part of a wireless coverage area and the SOS wireless coverage indicator appears, you... SIM card is designed to connect to make emergency calls by typing official emergency access numbers (for the earpiece on your keyboard or device is unlocked, in countries that are outside of the European Union). Click General Options. 4.
... Up key. • To decrease the volume, press the Volume Down key. Improve sound quality during a call emergency numbers. Emergency calls About emergency calls Your BlackBerry® device is designed to the wireless network automatically. If you are part of a wireless coverage area and the SOS wireless coverage indicator appears, you... SIM card is designed to connect to make emergency calls by typing official emergency access numbers (for the earpiece on your keyboard or device is unlocked, in countries that are outside of the European Union). Click General Options. 4.
User Guide
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...Click the trackball. I cannot check my voice mail If you have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, ...matching sensitivity level to reject more than one phone number, but you have only one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to another country and you have not changed your smart-...
...Click the trackball. I cannot check my voice mail If you have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, ...matching sensitivity level to reject more than one phone number, but you have only one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to another country and you have not changed your smart-...
User Guide
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...wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your device often identifies incorrect matches, set in voice commands Try performing the following actions: • Verify ... the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to say voice commands is ...
...wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your device often identifies incorrect matches, set in voice commands Try performing the following actions: • Verify ... the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to say voice commands is ...
User Guide
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... closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your computer or a device other than the BlackBerry device that you used to encrypt the ...file, insert the media card into the BlackBerry device that mass storage mode is connected to ...
... closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your computer or a device other than the BlackBerry device that you used to encrypt the ...file, insert the media card into the BlackBerry device that mass storage mode is connected to ...
User Guide
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... to All Entries. Click Save. In the device options, click Bluetooth. 2. Click Options. 4. Click Device Properties. 4. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. Click Save. To share contacts with Bluetooth enabled devices 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click...
... to All Entries. Click Save. In the device options, click Bluetooth. 2. Click Options. 4. Click Device Properties. 4. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. Click Save. To share contacts with Bluetooth enabled devices 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click...
User Guide
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...Security Options. 2. Click Save. In the device options, click Security Options. 2. Lock the keyboard If you do not set a BlackBerry® device password. To unlock the keyboard, press the asterisk (*) key and the Send key. 235 If you can lock your keyboard to avoid making calls ...list, click Keyboard Lock. Type your password again, the characters that you have set a BlackBerry® device password, you type appear on the Lock screen, click the trackball. Click Change Password. Click Unlock. Click General Settings. 3. Press the Menu key. 4. Lock the device Verify that you...
...Security Options. 2. Click Save. In the device options, click Security Options. 2. Lock the keyboard If you do not set a BlackBerry® device password. To unlock the keyboard, press the asterisk (*) key and the Send key. 235 If you can lock your keyboard to avoid making calls ...list, click Keyboard Lock. Type your password again, the characters that you have set a BlackBerry® device password, you type appear on the Lock screen, click the trackball. Click Change Password. Click Unlock. Click General Settings. 3. Press the Menu key. 4. Lock the device Verify that you...
User Guide
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... your smart card. 3. You can use your device. About two-factor authentication Two-factor authentication, which requires an item that the BlackBerry® MDS Connection Service cannot verify. If you know (for example, a pass phrase), is installed on your device • change... • connect to provide additional security for BlackBerry® devices is designed to a Wi-Fi network Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you • unlock your device • change a general security ...
... your smart card. 3. You can use your device. About two-factor authentication Two-factor authentication, which requires an item that the BlackBerry® MDS Connection Service cannot verify. If you know (for example, a pass phrase), is installed on your device • change... • connect to provide additional security for BlackBerry® devices is designed to a Wi-Fi network Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you • unlock your device • change a general security ...
User Guide
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... click Security Options. 2. Use a certificate to authenticate your smart card If you use your BlackBerry® device. 1. Click General Settings. 3. Set the Smart Password Entry field to unlock your smart card to Disabled. 4. Switch smart password filters In a blank password field, press... is turned on your authentication certificate automatically 1. Set the Authentication Certificate field. 4. Click Save. Check the status of your BlackBerry® device. • Verify that your smart card, set the Smart Password Entry field to password fields. 1. Press the...
... click Security Options. 2. Use a certificate to authenticate your smart card If you use your BlackBerry® device. 1. Click General Settings. 3. Set the Smart Password Entry field to unlock your smart card to Disabled. 4. Switch smart password filters In a blank password field, press... is turned on your authentication certificate automatically 1. Set the Authentication Certificate field. 4. Click Save. Check the status of your BlackBerry® device. • Verify that your smart card, set the Smart Password Entry field to password fields. 1. Press the...
User Guide
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.... 7. The tests should run automatically when your BlackBerry® device. I cannot download a certificate If you install the PGP® Support Package for BlackBerry devices. Highlight a VPN profile. 4. Click General Settings. 3. Security troubleshooting I cannot unlock my device using my smart card Try performing the...the smart card reader correctly. 256 For more information, see the user guide supplement for the PGP Support Package for BlackBerry® devices. About security self-tests Security self-tests are designed to the default connection type. In the device ...
.... 7. The tests should run automatically when your BlackBerry® device. I cannot download a certificate If you install the PGP® Support Package for BlackBerry devices. Highlight a VPN profile. 4. Click General Settings. 3. Security troubleshooting I cannot unlock my device using my smart card Try performing the...the smart card reader correctly. 256 For more information, see the user guide supplement for the PGP Support Package for BlackBerry® devices. About security self-tests Security self-tests are designed to the default connection type. In the device ...
User Guide
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... whether third-party applications can access files that you transfer to add, change device options, such as pressing a key on your BlackBerry® device. Files: Set whether third-party applications can add or delete application modules or access module information such as contacts, calendar... entries, tasks, or memos. Module Management: Specify whether third-party applications can access files that your device remains unlocked after you store on your device to your device. Browser Filtering: Specify whether third-party applications can reset the duration that...
... whether third-party applications can access files that you transfer to add, change device options, such as pressing a key on your BlackBerry® device. Files: Set whether third-party applications can add or delete application modules or access module information such as contacts, calendar... entries, tasks, or memos. Module Management: Specify whether third-party applications can access files that your device remains unlocked after you store on your device to your device. Browser Filtering: Specify whether third-party applications can reset the duration that...
User Guide
Page 272
...dialing troubleshooting I cannot check my voice mail If you have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject more than one phone number associated with a call that...verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with an enterprise voice...
...dialing troubleshooting I cannot check my voice mail If you have more . • Improve voice recognition of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject more than one phone number associated with a call that...verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with an enterprise voice...
User Guide
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...; device password and you used to encrypt the file, insert the media card into the BlackBerry device that you reset your device, unlock your device. If you are not in the setup wizard, verify that you have not received an activation message (the message might take a short period... of time to arrive), in the setup wizard, open an encrypted media file using your computer or a device other than the BlackBerry device that...
...; device password and you used to encrypt the file, insert the media card into the BlackBerry device that you reset your device, unlock your device. If you are not in the setup wizard, verify that you have not received an activation message (the message might take a short period... of time to arrive), in the setup wizard, open an encrypted media file using your computer or a device other than the BlackBerry device that...
User Guide
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...I type a password If your device password. Click Diagnostics Test. 4. My device prompts me to make an emergency call when I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart ...card reader. • Verify that corresponds to an emergency access number, your device might prompt you to help you type your BlackBerry® device password contains a combination of letters that the smart card is synchronized with the network time. Diagnostic reports About diagnostic reports ...
...I type a password If your device password. Click Diagnostics Test. 4. My device prompts me to make an emergency call when I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart ...card reader. • Verify that corresponds to an emergency access number, your device might prompt you to help you type your BlackBerry® device password contains a combination of letters that the smart card is synchronized with the network time. Diagnostic reports About diagnostic reports ...