User Guide
Page 15
... applications, hold the Alt key and press the Escape key. Create a link for a PIN You can send a PIN message. Hold the asterisk (*) key. BlackBerry basics troubleshooting I press a Convenience key Verify that you have set a password. Continue to hold the asterisk (*) key. Assign a different application to the Home screen... values in messages, calendar entries, tasks, or memos. If you click the link, you from using the multi-tap input method. To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set up some features or options. To...
... applications, hold the Alt key and press the Escape key. Create a link for a PIN You can send a PIN message. Hold the asterisk (*) key. BlackBerry basics troubleshooting I press a Convenience key Verify that you have set a password. Continue to hold the asterisk (*) key. Assign a different application to the Home screen... values in messages, calendar entries, tasks, or memos. If you click the link, you from using the multi-tap input method. To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set up some features or options. To...
User Guide
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...Type the extension number. • To set a password. Camera and video camera shortcuts • To take a picture, press the Right Convenience key. 15 Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a...hold the Alt key and highlight an application. Phone shortcuts • To answer a call , press the period (.) key. Click a phone number. To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set up speed dial for a contact, on the ...
...Type the extension number. • To set a password. Camera and video camera shortcuts • To take a picture, press the Right Convenience key. 15 Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a...hold the Alt key and highlight an application. Phone shortcuts • To answer a call , press the period (.) key. Click a phone number. To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set up speed dial for a contact, on the ...
User Guide
Page 25
... numbers (for example, 911 in North America or 112 in the phone, type the emergency number. Make an emergency call , your keyboard or BlackBerry® device is unlocked, in countries that are outside of the European Union). Change the default volume for calls You can only make emergency calls even when it...
... numbers (for example, 911 in North America or 112 in the phone, type the emergency number. Make an emergency call , your keyboard or BlackBerry® device is unlocked, in countries that are outside of the European Union). Change the default volume for calls You can only make emergency calls even when it...
User Guide
Page 40
...is the same as the voice dialing language that you use to reject more than one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you have set as your active phone number. My device does not ...recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless ...
...is the same as the voice dialing language that you use to reject more than one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you have set as your active phone number. My device does not ...recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless ...
User Guide
Page 45
... the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to say voice commands is ... dialing language that your device often identifies incorrect matches, set in voice commands Try performing the following actions: • Verify that your BlackBerry® device is the same as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and ...
... the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your keyboard is unlocked. • Verify that the language that you use to say voice commands is ... dialing language that your device often identifies incorrect matches, set in voice commands Try performing the following actions: • Verify that your BlackBerry® device is the same as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and ...
User Guide
Page 65
...background If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 63 • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your... device from your computer or a device other than the BlackBerry device that you used to encrypt...
...background If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 63 • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your... device from your computer or a device other than the BlackBerry device that you used to encrypt...
User Guide
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In the device options, click Bluetooth. 2. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. Click Save. To share contacts with Bluetooth enabled devices 1. Press the Menu key. 3. In the device options, click Bluetooth. 2. Click Delete Device. Change the Address ...
In the device options, click Bluetooth. 2. Bluetooth technology options Prevent your BlackBerry® device is not connected to Never or If Unlocked. 5. Click Save. To share contacts with Bluetooth enabled devices 1. Press the Menu key. 3. In the device options, click Bluetooth. 2. Click Delete Device. Change the Address ...
User Guide
Page 229
...you might be prompted to type blackberry before you can lock your keyboard to avoid making calls and pressing keys accidentally. Click General Settings. 3. Set the Password field to Disabled. Change the device password 1. Press the Menu key. 4. Click Change Password. Click Unlock. On the Home screen or ...in the application list, click Lock. When you try to type your device data for security reasons. If you can continue. To unlock the keyboard, press the asterisk (*) key and the Send key. 227 Press the Menu key. 5. Press the Enter key. Lock the device...
...you might be prompted to type blackberry before you can lock your keyboard to avoid making calls and pressing keys accidentally. Click General Settings. 3. Set the Password field to Disabled. Change the device password 1. Press the Menu key. 4. Click Change Password. Click Unlock. On the Home screen or ...in the application list, click Lock. When you try to type your device data for security reasons. If you can continue. To unlock the keyboard, press the asterisk (*) key and the Send key. 227 Press the Menu key. 5. Press the Enter key. Lock the device...
User Guide
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... is installed on your device • change a smart card option • use your BlackBerry® device. If you use two-factor authentication, you must type your pass phrase when you • unlock your device • change a general security option on your device, you can use ...operations such as signing and decryption use the smart card, and public key operations such as a hardware token. You should have set a BlackBerry® device password. • Verify that you received your device Smart cards store certificates and private keys. Smart cards About using a ...
... is installed on your device • change a smart card option • use your BlackBerry® device. If you use two-factor authentication, you must type your pass phrase when you • unlock your device • change a general security option on your device, you can use ...operations such as signing and decryption use the smart card, and public key operations such as a hardware token. You should have set a BlackBerry® device password. • Verify that you received your device Smart cards store certificates and private keys. Smart cards About using a ...
User Guide
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...Press the Menu key. 5. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to unlock your BlackBerry® device. 1. Change the Certificate Status Check field. 4. The indicator for signing and verification. Prerequisites: Authentication certificates...press the Enter key. Click General Settings. 3. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you have received this password when you can use a certificate to authenticate your smart card, ...
...Press the Menu key. 5. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to unlock your BlackBerry® device. 1. Change the Certificate Status Check field. 4. The indicator for signing and verification. Prerequisites: Authentication certificates...press the Enter key. Click General Settings. 3. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you have received this password when you can use a certificate to authenticate your smart card, ...
User Guide
Page 249
...you typed the smart card password correctly. You should run automatically when your device restarts. Click General Settings. 3. Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart ... device password. Click Verify Security Software. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an...
...you typed the smart card password correctly. You should run automatically when your device restarts. Click General Settings. 3. Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart ... device password. Click Verify Security Software. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an...
User Guide
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Browser Filtering: Specify whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. Theme Data Injection: Specify whether your device can use third-party applications as contacts, calendar ...browser. Security Timer Reset: Specify whether third-party applications can access media files on your BlackBerry® device. Media Access: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using the media manager tool of the device screen. Data permissions for...
Browser Filtering: Specify whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. Theme Data Injection: Specify whether your device can use third-party applications as contacts, calendar ...browser. Security Timer Reset: Specify whether third-party applications can access media files on your BlackBerry® device. Media Access: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using the media manager tool of the device screen. Data permissions for...
User Guide
Page 262
...check my voice mail If you have set the matching sensitivity level to reject more than one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is connected to the wireless network. •... of numbers. 260 My device does not recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is the same as the voice dialing language that you are using a shortcut key, your device calls the voice mail access ...
...check my voice mail If you have set the matching sensitivity level to reject more than one phone number associated with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is connected to the wireless network. •... of numbers. 260 My device does not recognize names or numbers in voice commands Try performing the following actions: • Verify that your BlackBerry® device is the same as the voice dialing language that you are using a shortcut key, your device calls the voice mail access ...
User Guide
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...book to your device. • If you have not received a registration message from your device from the BlackBerry® Internet Service. Turn off mass storage mode support. Click Register Now. • Generate an encryption ...key. • Verify that you used to encrypt the file, insert the media card into the BlackBerry device that data service is connected to the wireless network. Message troubleshooting I am not receiving messages Try performing...that your device. If you reset your device, unlock your BlackBerry® device is turned on your computer.
...book to your device. • If you have not received a registration message from your device from the BlackBerry® Internet Service. Turn off mass storage mode support. Click Register Now. • Generate an encryption ...key. • Verify that you used to encrypt the file, insert the media card into the BlackBerry device that data service is connected to the wireless network. Message troubleshooting I am not receiving messages Try performing...that your device. If you reset your device, unlock your BlackBerry® device is turned on your computer.
User Guide
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...unlock my device using my smart card Try performing the following actions: • Verify that your SIM card is inserted in the smart card reader correctly. • Verify that you typed the smart card password correctly. I cannot download a certificate If you changed the connection type that your BlackBerry... when you type your device might not support the characters. Wireless network coverage troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device password. My ...
...unlock my device using my smart card Try performing the following actions: • Verify that your SIM card is inserted in the smart card reader correctly. • Verify that you typed the smart card password correctly. I cannot download a certificate If you changed the connection type that your BlackBerry... when you type your device might not support the characters. Wireless network coverage troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device password. My ...