Users Manual brWindows 10
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... ERROR IN THIS MANUAL OR PRODUCT. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/. 2 All Rights Reserved. Products and corporate names appearing in this manual, including the products and software described in writing by the purchaser for identification or explanation and to infringe. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE...
... ERROR IN THIS MANUAL OR PRODUCT. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/. 2 All Rights Reserved. Products and corporate names appearing in this manual, including the products and software described in writing by the purchaser for identification or explanation and to infringe. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE...
Users Manual brWindows 10
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... Setting up your computer...18 Turning your computer ON...20 Chapter 2 Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 24 Connecting an HDTV...25 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Chapter 4 Connecting to the Internet Wired connection...29 Chapter 5 Troubleshooting Troubleshooting...33 Appendix Using Windows® 10 Starting for the first time...41 Using the Windows® 10 UI...42 Keyboard...
... Setting up your computer...18 Turning your computer ON...20 Chapter 2 Connecting devices to your computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 24 Connecting an HDTV...25 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Chapter 4 Connecting to the Internet Wired connection...29 Chapter 5 Troubleshooting Troubleshooting...33 Appendix Using Windows® 10 Starting for the first time...41 Using the Windows® 10 UI...42 Keyboard...
Users Manual brWindows 10
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... FCC Rules. This equipment has been tested and found to comply with manufacturer's instructions, may cause harmful interference to radio communications. Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from that to which can radiate radio frequency energy and, if not installed and used batteries according to the manufacturer's instructions. 4 Operation is required to assure compliance with...
... FCC Rules. This equipment has been tested and found to comply with manufacturer's instructions, may cause harmful interference to radio communications. Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from that to which can radiate radio frequency energy and, if not installed and used batteries according to the manufacturer's instructions. 4 Operation is required to assure compliance with...
Users Manual brWindows 10
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... States. Service warning label WARNING! CDRH Regulations The Center for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with the essential requirements and other than those specified herein or in the laser product installation guide may result in compliance with IMDA Standards. These regulations apply to disassemble or repair the optical drive by yourself. Use of controls or adjustments...
... States. Service warning label WARNING! CDRH Regulations The Center for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with the essential requirements and other than those specified herein or in the laser product installation guide may result in compliance with IMDA Standards. These regulations apply to disassemble or repair the optical drive by yourself. Use of controls or adjustments...
Users Manual brWindows 10
Page 9
... warm water then remove any moving parts. Desktop should only be completely shutdown before cleaning. Seek servicing if the casing has been damaged. • DO NOT expose to or use near liquids, rain, or moisture. DO NOT short circuit the contacts. Contact a qualified service technician or your power supply is applied to insulate the device except on the Desktop PC to...
... warm water then remove any moving parts. Desktop should only be completely shutdown before cleaning. Seek servicing if the casing has been damaged. • DO NOT expose to or use near liquids, rain, or moisture. DO NOT short circuit the contacts. Contact a qualified service technician or your power supply is applied to insulate the device except on the Desktop PC to...
Users Manual brWindows 10
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..., 0.9A. ASUS G15DK 15 Headset hanger. This port connects to USB 3.2 Gen 1 Type-C® devices. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) Type-C® port connects to a microphone. We strongly recommend that you connect USB 3.2 Gen 1 devices to turn on your computer. Press this button to USB 3.2 Gen 1 ports for faster and better performance for your headset here. Headphone port. ENGLISH Power button. USB 3.2 Gen 1 port. Supported by ASUS Audio Wizard. Microphone port. USB 3.2 Gen 1 Type-C® port. Press to open the...
..., 0.9A. ASUS G15DK 15 Headset hanger. This port connects to USB 3.2 Gen 1 Type-C® devices. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) Type-C® port connects to a microphone. We strongly recommend that you connect USB 3.2 Gen 1 devices to turn on your computer. Press this button to USB 3.2 Gen 1 ports for faster and better performance for your headset here. Headphone port. ENGLISH Power button. USB 3.2 Gen 1 port. Supported by ASUS Audio Wizard. Microphone port. USB 3.2 Gen 1 Type-C® port. Press to open the...
Users Manual brWindows 10
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.../2 keyboard/mouse. This port is not compatible with DVI-I. • The on-board DVI-D and VGA ports only work while using a CPU with integrated graphics. These 9-pin Universal Serial Bus (USB) ports connect to CRT and is for any DVI-D compatible device. • DVI-D can not be converted to output from RGB Signal to USB 3.2 Gen 1 devices. AMD Ryzen5 series AMD Ryzen7 series DVI-D Not support Not support VGA Not support Not support VGA port. Rear panel ENGLISH PS/2 keyboard/mouse...
.../2 keyboard/mouse. This port is not compatible with DVI-I. • The on-board DVI-D and VGA ports only work while using a CPU with integrated graphics. These 9-pin Universal Serial Bus (USB) ports connect to CRT and is for any DVI-D compatible device. • DVI-D can not be converted to output from RGB Signal to USB 3.2 Gen 1 devices. AMD Ryzen5 series AMD Ryzen7 series DVI-D Not support Not support VGA Not support Not support VGA port. Rear panel ENGLISH PS/2 keyboard/mouse...
Users Manual brWindows 10
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... connection ACT/LINK LED SPEED LED LAN port ASUS Graphics Cards (on the chassis. The display output ports on these optional ASUS Graphics Cards may vary with different models. Refer to USB 3.2 Gen 2 ports for faster and better performance for a High-Definition Multimedia Interface (HDMITM) connector, and is HDCP compliant allowing playback of this connector. Audio 2, 4, 5.1, or 7.1-channel configuration Port Headset 2-channel 4-channel Light Blue (Rear panel) Lime (Rear panel) Line In Line Out Rear Speaker Out Front Speaker Out Pink (Rear panel...
... connection ACT/LINK LED SPEED LED LAN port ASUS Graphics Cards (on the chassis. The display output ports on these optional ASUS Graphics Cards may vary with different models. Refer to USB 3.2 Gen 2 ports for faster and better performance for a High-Definition Multimedia Interface (HDMITM) connector, and is HDCP compliant allowing playback of this connector. Audio 2, 4, 5.1, or 7.1-channel configuration Port Headset 2-channel 4-channel Light Blue (Rear panel) Lime (Rear panel) Line In Line Out Rear Speaker Out Front Speaker Out Pink (Rear panel...
Users Manual brWindows 10
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...display output ports on the ASUS Graphics Card. 2. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to a power source. Plug the monitor to your monitor to a display output port on the ASUS Graphics Card may vary with different models. 18 Chapter 1: Getting started To connect an external monitor using the ASUS Graphics Card: 1. Connect a monitor to the display output port on the discrete ASUS Graphics Card. Connecting an external monitor Using the ASUS Graphics Card...
...display output ports on the ASUS Graphics Card. 2. ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to a power source. Plug the monitor to your monitor to a display output port on the ASUS Graphics Card may vary with different models. 18 Chapter 1: Getting started To connect an external monitor using the ASUS Graphics Card: 1. Connect a monitor to the display output port on the discrete ASUS Graphics Card. Connecting an external monitor Using the ASUS Graphics Card...
Users Manual brWindows 10
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... Start menu, click Settings > System > Display. 5. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your computer For some graphic cards, only the monitor that is set to connect multiple external displays. The dual display function works only under Windows. 24 Chapter 2: Connecting devices to your Windows desktop. To set up your computer section in Chapter 1 for your computer. 4. Turn off your computer and connect the power...
... Start menu, click Settings > System > Display. 5. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your computer For some graphic cards, only the monitor that is set to connect multiple external displays. The dual display function works only under Windows. 24 Chapter 2: Connecting devices to your Windows desktop. To set up your computer section in Chapter 1 for your computer. 4. Turn off your computer and connect the power...
Users Manual brWindows 10
Page 31
b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. ASUS G15DK 31 Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ENGLISH Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: 1. Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click , then click Open Network and Sharing Center. Right...
b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. ASUS G15DK 31 Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ENGLISH Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: 1. Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click , then click Open Network and Sharing Center. Right...
Users Manual brWindows 10
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I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that is not responding, then click End Task. • If the keyboard is switched on. ASUS G15DK 33 ENGLISH Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you want to use the arrow keys on the number key pad. Refer to the section Turning your chassis until the computer shuts down. My computer hangs...
I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that is not responding, then click End Task. • If the keyboard is switched on. ASUS G15DK 33 ENGLISH Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you want to use the arrow keys on the number key pad. Refer to the section Turning your chassis until the computer shuts down. My computer hangs...
Users Manual brWindows 10
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... computer to test if the USB storage device is plugged to a power source properly. • Refer to the documentation that came with a discrete graphics card, ensure that you discover bent pins, replace the monitor video connector cable. • Check if your computer, ensure that the both monitors are powered on the graphics card. • Check if the multiple displays settings are correct. ? You can use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select...
... computer to test if the USB storage device is plugged to a power source properly. • Refer to the documentation that came with a discrete graphics card, ensure that you discover bent pins, replace the monitor video connector cable. • Check if your computer, ensure that the both monitors are powered on the graphics card. • Check if the multiple displays settings are correct. ? You can use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select...
Users Manual brWindows 10
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... Start menu, click Settings > System > Display. ? The DVD drive cannot read a disc. • Check if the disc is placed with the label side facing up. • Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is not muted, click and drag the slider to test if the speakers arer working...
... Start menu, click Settings > System > Display. ? The DVD drive cannot read a disc. • Check if the disc is placed with the label side facing up. • Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is not muted, click and drag the slider to test if the speakers arer working...
Users Manual brWindows 10
Page 36
... connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . Your computer's power cord is not properly connected. • Ensure that your computer is not turned Press the power key on the front panel to your computer. 36 Chapter 5: Troubleshooting Ensure that the power cord is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch...
... connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on . Your computer's power cord is not properly connected. • Ensure that your computer is not turned Press the power key on the front panel to your computer. 36 Chapter 5: Troubleshooting Ensure that the power cord is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch...
Users Manual brWindows 10
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... the LAN driver ASUS G15DK 37 ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on . Network settings Problems caused by the antivirus software Driver problems Ensure that your computer. LAN cable problems Ensure the LAN LED is properly connected to another LAN cable. If not, try another monitor. If it still does not work, contact the ASUS service center. Signal cable problems Action • Connect the signal cable to...
... the LAN driver ASUS G15DK 37 ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on . Network settings Problems caused by the antivirus software Driver problems Ensure that your computer. LAN cable problems Ensure the LAN LED is properly connected to another LAN cable. If not, try another monitor. If it still does not work, contact the ASUS service center. Signal cable problems Action • Connect the signal cable to...
Users Manual brWindows 10
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... installed, then try again. • C ontact the ASUS Service Center for assistance. The system often hangs or freezes. headphone. Memory module problems There is connected to multi-channel. The front and back audio ports do not work . Hard disk drive failure • Send the damaged hard disk drive to scan for viruses and repair your computer. • Reinstall the operating system. Speaker or headphone does Try using another speaker or not work . ENGLISH Audio Problem...
... installed, then try again. • C ontact the ASUS Service Center for assistance. The system often hangs or freezes. headphone. Memory module problems There is connected to multi-channel. The front and back audio ports do not work . Hard disk drive failure • Send the damaged hard disk drive to scan for viruses and repair your computer. • Reinstall the operating system. Speaker or headphone does Try using another speaker or not work . ENGLISH Audio Problem...
Users Manual brWindows 10
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... high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. Computer is working ventilation for the service center information. There is powering on the computer. The fan slows down after turning on . Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. ASUS G15DK 39 If the problem still persists...
... high. • Update the BIOS. • If you are using a compatible or ASUS-recommended CPU fan. Computer is working ventilation for the service center information. There is powering on the computer. The fan slows down after turning on . Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. ASUS G15DK 39 If the problem still persists...
Users Manual brWindows 10
Page 41
... Using Windows® 10 Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. Wait until the setup screen appears. 2. ASUS G15DK 41 To start your Desktop PC for the first time: When you start your desktop PC. 3. To start your computer for the first time, a series of screens...
... Using Windows® 10 Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. Wait until the setup screen appears. 2. ASUS G15DK 41 To start your Desktop PC for the first time: When you start your desktop PC. 3. To start your computer for the first time, a series of screens...
Users Manual brWindows 10
Page 47
... to use this option, click Get started. 3. From the Start menu, click Settings > Update & security > Recovery. 2. Scroll down to its original factory settings can be done using this option. Zooms out your screen. Follow the onscreen instructions to complete. 1. Removing everything and reinstalling Windows® 10 Restoring your data before using the Remove everything and reinstall Windows option. ASUS Desktop PC 47 This process may take a while to complete the reinstallation and reset process...
... to use this option, click Get started. 3. From the Start menu, click Settings > Update & security > Recovery. 2. Scroll down to its original factory settings can be done using this option. Zooms out your screen. Follow the onscreen instructions to complete. 1. Removing everything and reinstalling Windows® 10 Restoring your data before using the Remove everything and reinstall Windows option. ASUS Desktop PC 47 This process may take a while to complete the reinstallation and reset process...
