Service Guide
Page 3
MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
Service Guide
Page 20
Memory Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Clean non-marring work surface • ESD wrist strap and mat Preliminary Steps Before you begin, remove the following: • Battery Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Memory 20
Memory Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Clean non-marring work surface • ESD wrist strap and mat Preliminary Steps Before you begin, remove the following: • Battery Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Memory 20
Service Guide
Page 21
Remove four screws from the bottom slot. Memory 21 Place the computer upside down before removing from the memory door. 3. Notes: • If only one memory card is installed, the factory installs it to cool down . 2. Procedure Warning: If the computer has been recently operating, allow it in the bottom memory slot. • Memory must be removed from the top slot before performing this procedure. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Remove the door, as shown.
Remove four screws from the bottom slot. Memory 21 Place the computer upside down before removing from the memory door. 3. Notes: • If only one memory card is installed, the factory installs it to cool down . 2. Procedure Warning: If the computer has been recently operating, allow it in the bottom memory slot. • Memory must be removed from the top slot before performing this procedure. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Remove the door, as shown.
Service Guide
Page 22
Memory 22 Pull the card straight back and out of the memory slot. Handle the memory card by the edges only, taking care not to pop up slightly. 5. To remove memory cards, carefully spread the two locking tabs for the slot (top or bottom) away from the card on both sides and allow the card to touch the gold contacts. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 4.
Memory 22 Pull the card straight back and out of the memory slot. Handle the memory card by the edges only, taking care not to pop up slightly. 5. To remove memory cards, carefully spread the two locking tabs for the slot (top or bottom) away from the card on both sides and allow the card to touch the gold contacts. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 4.
Service Guide
Page 23
... to push it fully into the bottom slot first. • Align the notch in the memory card with the tooth in this slot, only DDR2 (different notch location). • If installing two cards, install into the slot. 3. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Firmly push the card straight... straight down before inserting. 1. Note: Insert the bottom card behind the locking tabs of the card, locking it into place. Replacement Procedure Notes: • DDR memory cards do not fit in the slot before it is fully and securely seated along its length...
... to push it fully into the bottom slot first. • Align the notch in the memory card with the tooth in this slot, only DDR2 (different notch location). • If installing two cards, install into the slot. 3. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Firmly push the card straight... straight down before inserting. 1. Note: Insert the bottom card behind the locking tabs of the card, locking it into place. Replacement Procedure Notes: • DDR memory cards do not fit in the slot before it is fully and securely seated along its length...
Service Guide
Page 24
... both sides. 6. See MacBook Pro (Core 2 Duo): Memory Specifications for more information. Memory 24 Check that the card is 4GB. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Important: While the MacBook Pro (17-inch Core 2 Duo) will have a perfectly bootable system with your thumbs. 5. Install the memory door. 7. Replace the battery. 8. 4. Use Apple System Profiler to...
... both sides. 6. See MacBook Pro (Core 2 Duo): Memory Specifications for more information. Memory 24 Check that the card is 4GB. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Important: While the MacBook Pro (17-inch Core 2 Duo) will have a perfectly bootable system with your thumbs. 5. Install the memory door. 7. Replace the battery. 8. 4. Use Apple System Profiler to...
Service Guide
Page 25
Top Case Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Torx T6 screwdriver (magnetized) • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Multi-compartment screw tray (such as a plastic ice cube tray) Preliminary Steps Before you begin, remove the following: • Battery • Memory Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 25
Top Case Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Torx T6 screwdriver (magnetized) • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Multi-compartment screw tray (such as a plastic ice cube tray) Preliminary Steps Before you begin, remove the following: • Battery • Memory Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 25
Service Guide
Page 34
Install the bottom screws. 17. Top Case 34 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 16. Install the two screws along the back. . 18. Install the memory door and replace the battery. 19. Testing the computer should include: • Powering on, checking the keyboard and trackpad function. • Operate the computer in a darkened room to check for keyboard backlight function.
Install the bottom screws. 17. Top Case 34 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 16. Install the two screws along the back. . 18. Install the memory door and replace the battery. 19. Testing the computer should include: • Powering on, checking the keyboard and trackpad function. • Operate the computer in a darkened room to check for keyboard backlight function.
Service Guide
Page 118
...; Thermal grease (922-7144) • Gasket kit (076-1217) • Isopropyl alcohol cleaning wipes Preliminary Steps Before you begin, remove the following: • Battery • Memory • Top Case • Left Speaker • Optical Drive Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Logic Board 118
...; Thermal grease (922-7144) • Gasket kit (076-1217) • Isopropyl alcohol cleaning wipes Preliminary Steps Before you begin, remove the following: • Battery • Memory • Top Case • Left Speaker • Optical Drive Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Logic Board 118
Service Guide
Page 161
...resolved by updating EFI firmware: • L1 Cache reporting as bad • Boot Camp not booting into memory circuits such as flash memory, that may be updated if necessary through a software update. EFI and SMC firmware is removed from sleep ...10 minutes • Unusual fan behavior and thermal management issues Please follow the steps outlined in Knowledge Base article 303880 Mac OS X: Firmware Updates for Intel-based Macs to eject) • Auto-reboot after wake from the hardware. Firmware symptoms can be resolved by updating the EFI and SMC firmware in the MacBook Pro...
...resolved by updating EFI firmware: • L1 Cache reporting as bad • Boot Camp not booting into memory circuits such as flash memory, that may be updated if necessary through a software update. EFI and SMC firmware is removed from sleep ...10 minutes • Unusual fan behavior and thermal management issues Please follow the steps outlined in Knowledge Base article 303880 Mac OS X: Firmware Updates for Intel-based Macs to eject) • Auto-reboot after wake from the hardware. Firmware symptoms can be resolved by updating the EFI and SMC firmware in the MacBook Pro...
Service Guide
Page 169
...detects no SDRAM (Synchronous Dynamic Random Access Memory-also referred to as RAM), or the RAM installed does not meet the appropriate specifications, the screen will remain black but still cannot be due to display power-on self test (POST) error codes. MacBook Pro 17-inch (original, Core 2 Duo, ...any RAM installed. Power-On Self Test (POST) Error Codes The computer automatically performs a power-on self test when it is turned off. MacBook Pro relies on , occasionally flashing. In this occurs, the sleep LED will stay on a combination of the computer three times, pause, and ...
...detects no SDRAM (Synchronous Dynamic Random Access Memory-also referred to as RAM), or the RAM installed does not meet the appropriate specifications, the screen will remain black but still cannot be due to display power-on self test (POST) error codes. MacBook Pro 17-inch (original, Core 2 Duo, ...any RAM installed. Power-On Self Test (POST) Error Codes The computer automatically performs a power-on self test when it is turned off. MacBook Pro relies on , occasionally flashing. In this occurs, the sleep LED will stay on a combination of the computer three times, pause, and ...
Service Guide
Page 172
...2. If a known-good battery does not charge, replace the left side of the board to test the memory. If a specific application quits, replace the application. Reset PRAM. (After restart, hold down the Command-... known-good modules. 6. Disconnect all bad DIMMs are replaced with OS X. 2. The adapter LED should be fully seated with a known-good battery. 4. Run Apple Service Diagnostic (ASD) in . Ts0P Th1H TG0H Th2H Top case... and Restore DVD. 4. Replace the logic board. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Hardware Symptom Charts 172
...2. If a known-good battery does not charge, replace the left side of the board to test the memory. If a specific application quits, replace the application. Reset PRAM. (After restart, hold down the Command-... known-good modules. 6. Disconnect all bad DIMMs are replaced with OS X. 2. The adapter LED should be fully seated with a known-good battery. 4. Run Apple Service Diagnostic (ASD) in . Ts0P Th1H TG0H Th2H Top case... and Restore DVD. 4. Replace the logic board. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Hardware Symptom Charts 172
Service Guide
Page 195
... (DMI) bus. Architecture The architecture of I /O controller, connected to the South Bridge supports LPC DMA (low pin count direct memory access). MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Architecture 195 The DMA controller is based on the Intel Core... 2 Duo microprocessor and two ICs, the North Bridge memory controller and the South Bridge I /O space. The South Bridge supports these components...
... (DMI) bus. Architecture The architecture of I /O controller, connected to the South Bridge supports LPC DMA (low pin count direct memory access). MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Architecture 195 The DMA controller is based on the Intel Core... 2 Duo microprocessor and two ICs, the North Bridge memory controller and the South Bridge I /O space. The South Bridge supports these components...
Service Guide
Page 198
MacBook Pro (17-inch original) Exploded View Display Assembly 661-3997 Left Clutch Spring End Cap 922-7528 Right Clutch ...Cage 922-7503 Left I/O Board 922-7504 Left I/O Board Flex 922-7516 Left I/O Board Cable 922-7517 Battery Cable 922-7521 Memory (SDRAM DDR2 667) 512MB 661-3993 1GB 661-3978 Bluetooth Card 922-7189 Bluetooth Antenna 922-7518 Bluetooth Bracket 922-7534 Hard ... Thermal Sensor, Heatsink 922-7604 Heatsink 922-7502 Thermal Sensor, Bottom Case 922-7522 Bottom Case 922-7532 Memory Door 922-7531 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - Exploded View 198
MacBook Pro (17-inch original) Exploded View Display Assembly 661-3997 Left Clutch Spring End Cap 922-7528 Right Clutch ...Cage 922-7503 Left I/O Board 922-7504 Left I/O Board Flex 922-7516 Left I/O Board Cable 922-7517 Battery Cable 922-7521 Memory (SDRAM DDR2 667) 512MB 661-3993 1GB 661-3978 Bluetooth Card 922-7189 Bluetooth Antenna 922-7518 Bluetooth Bracket 922-7534 Hard ... Thermal Sensor, Heatsink 922-7604 Heatsink 922-7502 Thermal Sensor, Bottom Case 922-7522 Bottom Case 922-7532 Memory Door 922-7531 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - Exploded View 198
Service Guide
Page 199
MacBook Pro (17-inch Core 2 Duo) Exploded View Display Assembly... AG, matte (661-4236) glossy (661-4237) ...661-4058) Left I/O Board (922-7957) Left I/O Board Flex (922-7959) Left I/O Board Cable (922-7960) Battery Cable (922-7956) Memory (SDRAM DDR2 667)... 1GB (661-4233) 2GB (661-4234) Bluetooth Card (922-7189) Bluetooth Antenna (922-7955) Bluetooth Bracket (922-7965) ...Sensor, Heatsink (922-7963) Heatsink (922-7951) Thermal Sensor, Bottom Case (922-7962) Bottom Case (922-7964) Memory Door (922-7531) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - Exploded View 199
MacBook Pro (17-inch Core 2 Duo) Exploded View Display Assembly... AG, matte (661-4236) glossy (661-4237) ...661-4058) Left I/O Board (922-7957) Left I/O Board Flex (922-7959) Left I/O Board Cable (922-7960) Battery Cable (922-7956) Memory (SDRAM DDR2 667)... 1GB (661-4233) 2GB (661-4234) Bluetooth Card (922-7189) Bluetooth Antenna (922-7955) Bluetooth Bracket (922-7965) ...Sensor, Heatsink (922-7963) Heatsink (922-7951) Thermal Sensor, Bottom Case (922-7962) Bottom Case (922-7964) Memory Door (922-7531) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - Exploded View 199
Service Guide
Page 200
... End Cap (922-7529) Keyboard (922-8102) Keyboard Insulators (076-1218) Top Case (922-8103) ExpressCard Cage (922-8105) Battery Cable (922-7956) Memory (SDRAM DDR2 667)... 1GB (661-4365) 2GB (661-4366) Bluetooth Card (922-7189) Bluetooth Antenna (922-7955) Bluetooth Bracket (922-7965) Bluetooth Foil ...-7951) Thermal Sensor, Bottom Case, left (922-8113) Thermal Sensor, Bottom Case, right (922-7962) Battery (661-4231) Bottom Case (922-8117) Memory Door (922-8115) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - MacBook Pro (17-inch 2.4GHz) Exploded View Display Assembly...
... End Cap (922-7529) Keyboard (922-8102) Keyboard Insulators (076-1218) Top Case (922-8103) ExpressCard Cage (922-8105) Battery Cable (922-7956) Memory (SDRAM DDR2 667)... 1GB (661-4365) 2GB (661-4366) Bluetooth Card (922-7189) Bluetooth Antenna (922-7955) Bluetooth Bracket (922-7965) Bluetooth Foil ...-7951) Thermal Sensor, Bottom Case, left (922-8113) Thermal Sensor, Bottom Case, right (922-7962) Battery (661-4231) Bottom Case (922-8117) Memory Door (922-8115) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - MacBook Pro (17-inch 2.4GHz) Exploded View Display Assembly...
Service Guide
Page 201
Exploded View 201 MacBook Pro (17-inch Early 2008) Exploded View Display Assembly... AG, matte, better (661-4626) glossy, better (661-...7529) Keyboard (922-8388) Keyboard Insulators (076-1282) Top Case (922-8389) ExpressCard Cage (922-8409) Battery Cable (922-8399) Memory (SDRAM DDR2 667)... 1GB (661-4623) 2GB (661-4624) Bluetooth Card (922-8467) Bluetooth Antenna (922-8398) Bluetooth Bracket (922... (922-8404) Thermal Sensor, Bottom Case, right (922-8405) Battery (661-4618) Bottom Case (922-8407) Memory Door (922-8408) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views -
Exploded View 201 MacBook Pro (17-inch Early 2008) Exploded View Display Assembly... AG, matte, better (661-4626) glossy, better (661-...7529) Keyboard (922-8388) Keyboard Insulators (076-1282) Top Case (922-8389) ExpressCard Cage (922-8409) Battery Cable (922-8399) Memory (SDRAM DDR2 667)... 1GB (661-4623) 2GB (661-4624) Bluetooth Card (922-8467) Bluetooth Antenna (922-8398) Bluetooth Bracket (922... (922-8404) Thermal Sensor, Bottom Case, right (922-8405) Battery (661-4618) Bottom Case (922-8407) Memory Door (922-8408) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views -
Service Guide
Page 202
...Board Cable (922-8400) Keyboard (922-8388) Keyboard Insulators (076-1282) Top Case (922-8389) ExpressCard Cage (922-8409) Battery Cable (922-8399) Memory (SDRAM DDR2 667)... 2GB (661-4624) Bluetooth Card (922-8467) Bluetooth Antenna (922-8398) Bluetooth Bracket (922-8411) Bluetooth Foil Shield (922-7969... Sensor, Bottom Case, left (922-8404) Thermal Sensor, Bottom Case, right (922-8405) Battery (661-4618) Bottom Case (922-8407) Memory Door (922-8408) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - MacBook Pro (17-inch Late 2008) Exploded View Display Assembly...
...Board Cable (922-8400) Keyboard (922-8388) Keyboard Insulators (076-1282) Top Case (922-8389) ExpressCard Cage (922-8409) Battery Cable (922-8399) Memory (SDRAM DDR2 667)... 2GB (661-4624) Bluetooth Card (922-8467) Bluetooth Antenna (922-8398) Bluetooth Bracket (922-8411) Bluetooth Foil Shield (922-7969... Sensor, Bottom Case, left (922-8404) Thermal Sensor, Bottom Case, right (922-8405) Battery (661-4618) Bottom Case (922-8407) Memory Door (922-8408) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Views - MacBook Pro (17-inch Late 2008) Exploded View Display Assembly...
User Guide
Page 5
...Memory to Your MacBook Pro 82 Installing Additional Memory 89 Making Sure Your MacBook Pro Recognizes the New Memory 91 Chapter 5: Troubleshooting 92 Problems That Prevent You from Using Your Computer 94 Other Problems 97 Reinstalling the Software That Came with Your Computer 99 Using Apple ...Use, and Care Information 103 Understanding General Safety Instructions 105 Setting Up Your MacBook Pro and Power Adapter 106 Using Your MacBook Pro 108 Avoiding Hearing Damage 110 Understanding Ergonomics 112 Apple and the Environment 113 Appendix C: Connecting to the Internet 115 Gathering the Information...
...Memory to Your MacBook Pro 82 Installing Additional Memory 89 Making Sure Your MacBook Pro Recognizes the New Memory 91 Chapter 5: Troubleshooting 92 Problems That Prevent You from Using Your Computer 94 Other Problems 97 Reinstalling the Software That Came with Your Computer 99 Using Apple ...Use, and Care Information 103 Understanding General Safety Instructions 105 Setting Up Your MacBook Pro and Power Adapter 106 Using Your MacBook Pro 108 Avoiding Hearing Damage 110 Understanding Ergonomics 112 Apple and the Environment 113 Appendix C: Connecting to the Internet 115 Gathering the Information...
User Guide
Page 59
Chapter 3 Using Your MacBook Pro 59 To eject an ExpressCard: 1 If the computer is turned on, drag the card's icon to the Trash. 2 Push gently on the ...into place and an icon appears on the desktop. You can eject an ExpressCard when your computer's capabilities using the ExpressCard/34 slot. Your MacBook Pro has one ExpressCard/34 slot that accepts 34mm ExpressCards. When the card is firmly seated in the slot, it is in sleep. Using ... and the card is level. You'll feel some resistance as you slide in the card. You can connect a TV tuner, flash memory cards, and more.
Chapter 3 Using Your MacBook Pro 59 To eject an ExpressCard: 1 If the computer is turned on, drag the card's icon to the Trash. 2 Push gently on the ...into place and an icon appears on the desktop. You can eject an ExpressCard when your computer's capabilities using the ExpressCard/34 slot. Your MacBook Pro has one ExpressCard/34 slot that accepts 34mm ExpressCards. When the card is firmly seated in the slot, it is in sleep. Using ... and the card is level. You'll feel some resistance as you slide in the card. You can connect a TV tuner, flash memory cards, and more.