Service Guide
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MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
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...137 Heatsink 141 Bottom Case 143 Display Assembly 145 Replacement Procedure 148 Adjustments Latch Adjustment 152 Troubleshooting General Information 156 Wire and Flex Cables 156 Microphone and Camera wires 157 Hardware Diagnostics 157 Troubleshooting Aids and Tips 159 MacBook Pro Firmware Updates 161 ...Software Troubleshooting Tips and Tools 162 Troubleshooting Steps 164 Hardware Symptoms 167 How to Use the Symptom Charts 167 Startup 167 AirPort Extreme 173 Battery 174 Bluetooth 176 Display 177 ExpressCard/34 178 Hard Drive 179 Apple ...
...137 Heatsink 141 Bottom Case 143 Display Assembly 145 Replacement Procedure 148 Adjustments Latch Adjustment 152 Troubleshooting General Information 156 Wire and Flex Cables 156 Microphone and Camera wires 157 Hardware Diagnostics 157 Troubleshooting Aids and Tips 159 MacBook Pro Firmware Updates 161 ...Software Troubleshooting Tips and Tools 162 Troubleshooting Steps 164 Hardware Symptoms 167 How to Use the Symptom Charts 167 Startup 167 AirPort Extreme 173 Battery 174 Bluetooth 176 Display 177 ExpressCard/34 178 Hard Drive 179 Apple ...
Service Guide
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MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Case plug (either plug on the bottom case. Plug Area on Bottom Case Missing case plug Matching Foot Not available for replacement Action Replace the bottom case, or send to either one) Case foot Continue with the procedure, matching the foot to Apple Repair Center. Foot 15 Also verify...
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Case plug (either plug on the bottom case. Plug Area on Bottom Case Missing case plug Matching Foot Not available for replacement Action Replace the bottom case, or send to either one) Case foot Continue with the procedure, matching the foot to Apple Repair Center. Foot 15 Also verify...
Service Guide
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... plug. Make sure the plug area on a clean, lint-free cloth or other nonabrasive surface. 2. Place the computer upside down on the bottom case is visible. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Select a foot from the kit. Foot 16 Procedure Warning: The glue... used in this document. Verify that the case plug and case foot match (refer to skin. If any portion of the rubber foot match up ...
... plug. Make sure the plug area on a clean, lint-free cloth or other nonabrasive surface. 2. Place the computer upside down on the bottom case is visible. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Select a foot from the kit. Foot 16 Procedure Warning: The glue... used in this document. Verify that the case plug and case foot match (refer to skin. If any portion of the rubber foot match up ...
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... (do not pull). Do not spread the glue. 6. SAFETY INSTRUCTIONS: GLUE IS AN EYE AND SKIN IRRITANT. BONDS SKIN INSTANTLY. Contact through the nozzle cap. 5. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Do not touch the glue at least 15 minutes. 9. Use with skin and eyes. Do ...use the glue. Solidified glue may cause skin burn. 4. Warning: GLUE IS AN EYE AND SKIN IRRITANT. Place the hollow nozzle cap on the bottom case. Apply one drop of the tweezers or pliers-not your finger-lightly press and hold the tube upright and away from you are ready to...
... (do not pull). Do not spread the glue. 6. SAFETY INSTRUCTIONS: GLUE IS AN EYE AND SKIN IRRITANT. BONDS SKIN INSTANTLY. Contact through the nozzle cap. 5. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Do not touch the glue at least 15 minutes. 9. Use with skin and eyes. Do ...use the glue. Solidified glue may cause skin burn. 4. Warning: GLUE IS AN EYE AND SKIN IRRITANT. Place the hollow nozzle cap on the bottom case. Apply one drop of the tweezers or pliers-not your finger-lightly press and hold the tube upright and away from you are ready to...
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Top Case Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Torx T6 screwdriver (magnetized) • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Multi-compartment screw tray (such as a plastic ice cube tray) Preliminary Steps Before you begin, remove the following: • Battery • Memory Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 25
Top Case Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Torx T6 screwdriver (magnetized) • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Multi-compartment screw tray (such as a plastic ice cube tray) Preliminary Steps Before you begin, remove the following: • Battery • Memory Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 25
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Remove the four screws from the back edge. . Top Case 26 Remove the nine screws shown. 3. The keyboard is removable only after removing the top case. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Remove the two screws from each side. 4. Procedure Notes: • This procedure removes the top case and keyboard assembly. Place the computer upside down. 2.
Remove the four screws from the back edge. . Top Case 26 Remove the nine screws shown. 3. The keyboard is removable only after removing the top case. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Remove the two screws from each side. 4. Procedure Notes: • This procedure removes the top case and keyboard assembly. Place the computer upside down. 2.
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Lift upward a few inches, then work your fingers, grasp just beneath the back edge of the top case behind the keyboard or in the upper right and left corners. A snapping noise when the clips release is normal. Face the computer toward the front, slowly lifting and encouraging the clips and screw tabs to release. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 27 Using your fingernails or the tips of your hands around the top case toward you with the display open slightly past 90-degrees. 5.
Lift upward a few inches, then work your fingers, grasp just beneath the back edge of the top case behind the keyboard or in the upper right and left corners. A snapping noise when the clips release is normal. Face the computer toward the front, slowly lifting and encouraging the clips and screw tabs to release. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 27 Using your fingernails or the tips of your hands around the top case toward you with the display open slightly past 90-degrees. 5.
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... denting the soft plastic. 6. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If a black stick is necessary to release the snaps, avoid too much rotation along the edges to release as the snaps release is still connected to preserve the cosmetic integrity of the top case. If using a black stick...
... denting the soft plastic. 6. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If a black stick is necessary to release the snaps, avoid too much rotation along the edges to release as the snaps release is still connected to preserve the cosmetic integrity of the top case. If using a black stick...
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MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 29 Important: To avoid bending screw tabs along the back edge of the top case, lift the top case slightly so that it does NOT touch the bottom case, then rotate the front of the case up and back until you can disconnect the keyboard flex cable from the logic board.
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case 29 Important: To avoid bending screw tabs along the back edge of the top case, lift the top case slightly so that it does NOT touch the bottom case, then rotate the front of the case up and back until you can disconnect the keyboard flex cable from the logic board.
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... cable connections and routing. Top Case 30 On the computer, verify that all cables are secure and lay flat. 4. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Check perimeter wiring and cables around clutches to verify that all cables are connected and routed ...
... cable connections and routing. Top Case 30 On the computer, verify that all cables are secure and lay flat. 4. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Check perimeter wiring and cables around clutches to verify that all cables are connected and routed ...
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Verify that the perimeter screw tabs and ribs are straight and guide them inside the bottom case. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 5. Top Case 31 Be extremely careful to gently straighten tabs, if needed. 6. Note: The metal can quickly fatigue and break off. Check that the screw tabs in back are not bent. Work your way around guiding the screw tabs into the bottom case along both sides.
Verify that the perimeter screw tabs and ribs are straight and guide them inside the bottom case. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 5. Top Case 31 Be extremely careful to gently straighten tabs, if needed. 6. Note: The metal can quickly fatigue and break off. Check that the screw tabs in back are not bent. Work your way around guiding the screw tabs into the bottom case along both sides.
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Any screw tabs that are bent out, straighten by pressing the edge of the case on a hard flat surface and rolling to vertical. 8. Top Case 32 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If the back screw tabs are not straight will not fit or accept screws correctly. 7.
Any screw tabs that are bent out, straighten by pressing the edge of the case on a hard flat surface and rolling to vertical. 8. Top Case 32 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If the back screw tabs are not straight will not fit or accept screws correctly. 7.
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... they get stuck, it down (verify that cables and components are not interfering. 15. The top case should lay flat along all sides and top, if not, make sure that the keyboard cable stays...removing the logic board to finesse the tabs into the DVI port screw holes. Top Case 33 Carefully pull or push tabs slightly, if needed. Reinstall the left and right side screws. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 9. ... pushing with a black stick through the battery bay. 14. Connect the flex cable from the top case to carefully straighten bent screw tabs...
... they get stuck, it down (verify that cables and components are not interfering. 15. The top case should lay flat along all sides and top, if not, make sure that the keyboard cable stays...removing the logic board to finesse the tabs into the DVI port screw holes. Top Case 33 Carefully pull or push tabs slightly, if needed. Reinstall the left and right side screws. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 9. ... pushing with a black stick through the battery bay. 14. Connect the flex cable from the top case to carefully straighten bent screw tabs...
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Install the two screws along the back. . 18. Install the memory door and replace the battery. 19. 16. Testing the computer should include: • Powering on, checking the keyboard and trackpad function. • Operate the computer in a darkened room to check for keyboard backlight function. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Install the bottom screws. 17. Top Case 34
Install the two screws along the back. . 18. Install the memory door and replace the battery. 19. 16. Testing the computer should include: • Powering on, checking the keyboard and trackpad function. • Operate the computer in a darkened room to check for keyboard backlight function. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Install the bottom screws. 17. Top Case 34
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Keyboard Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Razor knife • Needlenose pliers • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Kapton tape (922-1731) (0.5-inch x 12-yard roll) Preliminary Steps Before you begin, remove the following: • Battery • Top Case Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Keyboard 35
Keyboard Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Razor knife • Needlenose pliers • Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool • Kapton tape (922-1731) (0.5-inch x 12-yard roll) Preliminary Steps Before you begin, remove the following: • Battery • Top Case Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Keyboard 35
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... (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Keyboard 36 Verify that the correct replacement keyboard is ordered, and/or top case if replacing. • In addition, keyboards for any 15-inch MacBook Pros. Dust, fingerprints, or misalignment can cause improper function and damage. • Some photo details below may differ slightly from the...
... (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Keyboard 36 Verify that the correct replacement keyboard is ordered, and/or top case if replacing. • In addition, keyboards for any 15-inch MacBook Pros. Dust, fingerprints, or misalignment can cause improper function and damage. • Some photo details below may differ slightly from the...
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Keyboard 39 If damaged, the top case must be replaced. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 8. Important: The connectors are delicate. The direction that the connector lock bars release is shown removed here, for clarity only. 9. Note: The clear cover is shown in the illustration below , and slide out their flex cables. Carefully disconnect the two connectors, shown below . Release the adhesive under the large flex cable.
Keyboard 39 If damaged, the top case must be replaced. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 8. Important: The connectors are delicate. The direction that the connector lock bars release is shown removed here, for clarity only. 9. Note: The clear cover is shown in the illustration below , and slide out their flex cables. Carefully disconnect the two connectors, shown below . Release the adhesive under the large flex cable.
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Remove the Phillips #00 keyboard screws. Proceed with the procedure with the Mylar film still in place as above. Note: Photo below . Keyboard 43 Locations shown below is for screw location identification only. Be sure to sandwich keyboard to top case when removing the final screws. (a) MacBook Pro (17-inch) and MacBook Pro (17-inch Core 2 Duo) each have ten screws. (b) MacBook Pro (17-inch 2.4GHz) and (17-inch Early 2008) have twelve screws (one extra screw on each side). 15. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
Remove the Phillips #00 keyboard screws. Proceed with the procedure with the Mylar film still in place as above. Note: Photo below . Keyboard 43 Locations shown below is for screw location identification only. Be sure to sandwich keyboard to top case when removing the final screws. (a) MacBook Pro (17-inch) and MacBook Pro (17-inch Core 2 Duo) each have ten screws. (b) MacBook Pro (17-inch 2.4GHz) and (17-inch Early 2008) have twelve screws (one extra screw on each side). 15. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
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To prevent the keyboard from falling out, support it with your hand, and raise the top case up vertically. Note: Since the MacBook Pro 17-inch (2.4GHz & Early 2008) keyboards have no side tabs like previous models, the keyboard will more easily fall out of the keyboard well. Keyboard 44 16. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Carefully peel back the film as needed to access the screws. 17.
To prevent the keyboard from falling out, support it with your hand, and raise the top case up vertically. Note: Since the MacBook Pro 17-inch (2.4GHz & Early 2008) keyboards have no side tabs like previous models, the keyboard will more easily fall out of the keyboard well. Keyboard 44 16. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Carefully peel back the film as needed to access the screws. 17.