Service Guide
Page 1
All rights reserved. Service Source MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) Updated 14 October 2008 © 2008 Apple Inc.
All rights reserved. Service Source MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) Updated 14 October 2008 © 2008 Apple Inc.
Service Guide
Page 2
Under the copyright laws, this document is not responsible for printing or clerical errors. Apple is accurate. ii All rights reserved. and other countries. Apple Inc. © 2008 Apple Inc. Every effort has been made to ensure that the information in this document may not be copied, in whole or in the U.S. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in part, without the written consent of Apple.
Under the copyright laws, this document is not responsible for printing or clerical errors. Apple is accurate. ii All rights reserved. and other countries. Apple Inc. © 2008 Apple Inc. Every effort has been made to ensure that the information in this document may not be copied, in whole or in the U.S. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in part, without the written consent of Apple.
Service Guide
Page 3
MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
MacBook Pro 17-inch Contents Basics General Information 7 Product View 7 Overview 7 Take Apart Foot 15 Battery 18 Memory 20 Replacement Procedure 23 Top Case 25 Replacement Procedure 30 Keyboard 35 Replacement Procedure 50 AirPort Extreme Card 59 Hard Drive/SSD 64 Bluetooth Card and Antenna 69 Infrared Board 75 Replacement Procedure 77 Optical Drive 79 Handling Slot-Load Optical Drives 84 Replacement Procedure 87 Removing a Stuck Disc from an Optical Drive 88 Backup Battery 90 Ambient Light Sensors 95 Speakers and Microphone 97 Left I/O Board 103 iii
Service Guide
Page 4
... Latch Adjustment 152 Troubleshooting General Information 156 Wire and Flex Cables 156 Microphone and Camera wires 157 Hardware Diagnostics 157 Troubleshooting Aids and Tips 159 MacBook Pro Firmware Updates 161 Software Troubleshooting Tips and Tools 162 Troubleshooting Steps 164 Hardware Symptoms 167 How to Use the Symptom Charts 167 Startup 167 AirPort... Extreme 173 Battery 174 Bluetooth 176 Display 177 ExpressCard/34 178 Hard Drive 179 Apple Remote 180 Infrared Board 181 Built-in iSight Camera 182 Keyboard 183 iv
... Latch Adjustment 152 Troubleshooting General Information 156 Wire and Flex Cables 156 Microphone and Camera wires 157 Hardware Diagnostics 157 Troubleshooting Aids and Tips 159 MacBook Pro Firmware Updates 161 Software Troubleshooting Tips and Tools 162 Troubleshooting Steps 164 Hardware Symptoms 167 How to Use the Symptom Charts 167 Startup 167 AirPort... Extreme 173 Battery 174 Bluetooth 176 Display 177 ExpressCard/34 178 Hard Drive 179 Apple Remote 180 Infrared Board 181 Built-in iSight Camera 182 Keyboard 183 iv
Service Guide
Page 5
Microphone 184 Modem (External) 184 Optical Drive 186 Ports 187 MagSafe Power Adapter 188 Sound 189 Trackpad 190 Video 191 Miscellaneous Symptoms 192 Architecture 195 Views MacBook Pro (17-inch original) Exploded View 198 MacBook Pro (17-inch Core 2 Duo) Exploded View 199 MacBook Pro (17-inch 2.4GHz) Exploded View 200 MacBook Pro (17-inch Early 2008) Exploded View 201 MacBook Pro (17-inch Late 2008) Exploded View 202 Screw Chart 203 v
Microphone 184 Modem (External) 184 Optical Drive 186 Ports 187 MagSafe Power Adapter 188 Sound 189 Trackpad 190 Video 191 Miscellaneous Symptoms 192 Architecture 195 Views MacBook Pro (17-inch original) Exploded View 198 MacBook Pro (17-inch Core 2 Duo) Exploded View 199 MacBook Pro (17-inch 2.4GHz) Exploded View 200 MacBook Pro (17-inch Early 2008) Exploded View 201 MacBook Pro (17-inch Late 2008) Exploded View 202 Screw Chart 203 v
Service Guide
Page 6
Service Source Basics MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) © 2008 Apple Inc. All rights reserved.
Service Source Basics MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) © 2008 Apple Inc. All rights reserved.
Service Guide
Page 7
...and up to -order option). The only visual differences among models are a small LED opening in the display bezel of Apple's Intel-based professional 17-inch portables. The original MacBook Pro 17-inch had an Intel Core Duo chip, the 17-inch (Core 2 Duo and 2.4GHz) had successive Intel Core ...5GHz with a 6MB Shared L2 cache, plus a configured-to-order 2.6GHz with a 6MB Shared L2 cache, with VRAM increased to a "Greener Apple." General Information Product View Overview The MacBook Pro 17-inch family (original, Core 2 Duo, 2.4/2.6GHz, and 2008 models) represents four generations of the original...
...and up to -order option). The only visual differences among models are a small LED opening in the display bezel of Apple's Intel-based professional 17-inch portables. The original MacBook Pro 17-inch had an Intel Core Duo chip, the 17-inch (Core 2 Duo and 2.4GHz) had successive Intel Core ...5GHz with a 6MB Shared L2 cache, plus a configured-to-order 2.6GHz with a 6MB Shared L2 cache, with VRAM increased to a "Greener Apple." General Information Product View Overview The MacBook Pro 17-inch family (original, Core 2 Duo, 2.4/2.6GHz, and 2008 models) represents four generations of the original...
Service Guide
Page 8
...USB Ports USB ports are now high-current (1.1 amp) ports. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Main service and feature differences among 17-inch MacBook Pro models: MacBook Pro (17-inch Late 2008) MacBook Pro (17-inch Early 2008) MacBook Pro MacBook Pro (17-inch 2.4GHz + (17-inch Core 2 Duo) Late... backlight Optical 8x DVD Dual Layer Drive Superdrive 8x DVD Dual Layer Superdrive 8x DVD Dual Layer Superdrive 8x DVD Dual Layer Superdrive MacBook Pro (original 17-inch) April 24, 2006 2.16GHz Core Duo 2MB shared (1:1) 667 MHz 2 GB 120GB, 5400 rpm 100GB, ...
...USB Ports USB ports are now high-current (1.1 amp) ports. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Main service and feature differences among 17-inch MacBook Pro models: MacBook Pro (17-inch Late 2008) MacBook Pro (17-inch Early 2008) MacBook Pro MacBook Pro (17-inch 2.4GHz + (17-inch Core 2 Duo) Late... backlight Optical 8x DVD Dual Layer Drive Superdrive 8x DVD Dual Layer Superdrive 8x DVD Dual Layer Superdrive 8x DVD Dual Layer Superdrive MacBook Pro (original 17-inch) April 24, 2006 2.16GHz Core Duo 2MB shared (1:1) 667 MHz 2 GB 120GB, 5400 rpm 100GB, ...
Service Guide
Page 9
General Information 9 MacBook Pro (17-inch original, Core 2 Duo and 2.4GHz) keyboard MacBook Pro (17-inch Early 2008) keyboard New keyboard features MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Keyboard Changes The new keyboard layout on the MacBook Pro (17-inch Early 2008) differentiates it from all previous 17-inch MacBook Pro models.
General Information 9 MacBook Pro (17-inch original, Core 2 Duo and 2.4GHz) keyboard MacBook Pro (17-inch Early 2008) keyboard New keyboard features MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Keyboard Changes The new keyboard layout on the MacBook Pro (17-inch Early 2008) differentiates it from all previous 17-inch MacBook Pro models.
Service Guide
Page 10
...lets you drag to scroll quickly up, down the Control key while you click. • Two-finger scrolling lets you access shortcut menu commands. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- If Tap to the right of the insertion point. the faster you move ...the farther the pointer moves. To fine-tune the tracking speed and set other trackpad options, choose Apple > System Preferences, click Keyboard & Mouse, and then click Trackpad. General Information 10 Using the Multi-Touch Trackpad Use the trackpad to move your finger slowly across the trackpad. Existing...
...lets you drag to scroll quickly up, down the Control key while you click. • Two-finger scrolling lets you access shortcut menu commands. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- If Tap to the right of the insertion point. the faster you move ...the farther the pointer moves. To fine-tune the tracking speed and set other trackpad options, choose Apple > System Preferences, click Keyboard & Mouse, and then click Trackpad. General Information 10 Using the Multi-Touch Trackpad Use the trackpad to move your finger slowly across the trackpad. Existing...
Service Guide
Page 11
... Help and search for "trackpad." • Two-finger pinching lets you zoom in certain applications, such as Preview or iPhoto. For more . General Information 11 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics-
... Help and search for "trackpad." • Two-finger pinching lets you zoom in certain applications, such as Preview or iPhoto. For more . General Information 11 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics-
Service Guide
Page 12
Tools The takeapart procedure for the MacBook Pro (17-inch Early 2008) requires the following tools: • Clean non-marring work surface • ESD wrist strap and mat • Multi-compartment screw tray (... roll) • Thermal grease (922-7144) • Gasket kit (076-1281) • Alcohol pads • Fine-point felt-tip permanent marker • Apple Pro keyboard and mouse (for troubleshooting) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Serial Number and Ethernet ID The Serial Number and Ethernet ID are located in the...
Tools The takeapart procedure for the MacBook Pro (17-inch Early 2008) requires the following tools: • Clean non-marring work surface • ESD wrist strap and mat • Multi-compartment screw tray (... roll) • Thermal grease (922-7144) • Gasket kit (076-1281) • Alcohol pads • Fine-point felt-tip permanent marker • Apple Pro keyboard and mouse (for troubleshooting) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Serial Number and Ethernet ID The Serial Number and Ethernet ID are located in the...
Service Guide
Page 13
...within national and international safety standards. Still, customers may vary. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Kapton® Tape Note Kapton tape is used to Knowledge Base article 30612: Apple Portables: Operating Temperature. Verify that cables do not route over...manner. Temperature Concerns The customer may show different levels of old tape; During disassembly, note cable routing. Display Takeapart The MacBook Pro (17-inch Early 2008) continues the whole display clamshell solution as the replacement part for any Kapton tape use of tape...
...within national and international safety standards. Still, customers may vary. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- Kapton® Tape Note Kapton tape is used to Knowledge Base article 30612: Apple Portables: Operating Temperature. Verify that cables do not route over...manner. Temperature Concerns The customer may show different levels of old tape; During disassembly, note cable routing. Display Takeapart The MacBook Pro (17-inch Early 2008) continues the whole display clamshell solution as the replacement part for any Kapton tape use of tape...
Service Guide
Page 14
All rights reserved. Service Source Take Apart MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) © 2008 Apple Inc.
All rights reserved. Service Source Take Apart MacBook Pro 17-inch (original, Core 2 Duo, 2.4 GHz, Late 2007 CTO, Early 2008, and Late 2008) © 2008 Apple Inc.
Service Guide
Page 15
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Also verify that the case plug is attached. Foot 15 Foot Tools This procedure requires the ... bottom case, or send to either plug on the bottom case. Case plug (either one) Case foot Continue with the procedure, matching the foot to Apple Repair Center.
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Also verify that the case plug is attached. Foot 15 Foot Tools This procedure requires the ... bottom case, or send to either plug on the bottom case. Case plug (either one) Case foot Continue with the procedure, matching the foot to Apple Repair Center.
Service Guide
Page 16
... contact, review the safety instructions at the end of the rubber foot match up and fit into the corresponding indents and bumps in this document. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Select a foot from the kit.
... contact, review the safety instructions at the end of the rubber foot match up and fit into the corresponding indents and bumps in this document. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Select a foot from the kit.
Service Guide
Page 17
... and tighten it all the way down. The tube is sealed until you . Liquid glue will sting eye temporarily. KEEP OUT OF REACH OF CHILDREN. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Do not touch the glue at least 15 minutes. 9. Do not break the seal until first...
... and tighten it all the way down. The tube is sealed until you . Liquid glue will sting eye temporarily. KEEP OUT OF REACH OF CHILDREN. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Do not touch the glue at least 15 minutes. 9. Do not break the seal until first...
Service Guide
Page 18
Let the computer cool down before opening it to avoid damaging its internal components or causing injury. Battery 18 Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - After you shut down the computer, the internal components can be very hot. Battery Tools This procedure requires the following tools: • Clean non-marring work surface Preliminary Steps Warning: Always shut down the computer before continuing.
Let the computer cool down before opening it to avoid damaging its internal components or causing injury. Battery 18 Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - After you shut down the computer, the internal components can be very hot. Battery Tools This procedure requires the following tools: • Clean non-marring work surface Preliminary Steps Warning: Always shut down the computer before continuing.
Service Guide
Page 19
Battery 19 Shut down . 4. Place the computer upside down the computer. 2. Slide both battery latches away from the battery and lift the battery out of the battery bay. Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Procedure Warning: If the computer has been recently operating, allow it to the computer. 3.
Battery 19 Shut down . 4. Place the computer upside down the computer. 2. Slide both battery latches away from the battery and lift the battery out of the battery bay. Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Procedure Warning: If the computer has been recently operating, allow it to the computer. 3.
Service Guide
Page 20
Memory 20 Memory Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Clean non-marring work surface • ESD wrist strap and mat Preliminary Steps Before you begin, remove the following: • Battery Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
Memory 20 Memory Tools This procedure requires the following tools: • #0 Phillips screwdriver (magnetized) • Clean non-marring work surface • ESD wrist strap and mat Preliminary Steps Before you begin, remove the following: • Battery Part Location MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
