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...a SO-DIMM slot that a customer may get their own RAM on the iMac computer. This means that is smaller than the RAM slots for previous desktop Power Macintosh computers. Basics Memory - 46 Memory SDRAM DIMMs The iMac computer uses SDRAM in the upper slot. The top slot is a free RAM slot... in the customer's computer. Therefore, you should not assume there is user installable. ...
...a SO-DIMM slot that a customer may get their own RAM on the iMac computer. This means that is smaller than the RAM slots for previous desktop Power Macintosh computers. Basics Memory - 46 Memory SDRAM DIMMs The iMac computer uses SDRAM in the upper slot. The top slot is a free RAM slot... in the customer's computer. Therefore, you should not assume there is user installable. ...
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... middle of screen 8 Computer beeps 8 Computer freezes 8 Message appears 9 Normal desktop doesn't appear 10 Hard disk icon doesn't appear on desktop 10 Computer starts up from wrong disk 11 Solutions 11 Take notes. 11 Wake up your computer. 11 Restart the computer. 12 Force your computer to restart. 12 Shut down the computer. 12 Force your computer to shut down...
... middle of screen 8 Computer beeps 8 Computer freezes 8 Message appears 9 Normal desktop doesn't appear 10 Hard disk icon doesn't appear on desktop 10 Computer starts up from wrong disk 11 Solutions 11 Take notes. 11 Wake up your computer. 11 Restart the computer. 12 Force your computer to restart. 12 Shut down the computer. 12 Force your computer to shut down...
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...(p. 16) Hard disk icon doesn't appear on desktop This is what a typical hard disk icon looks like. Disk corruption message appears on . (p. 14) m Test and repair the hard disk directory. (p. 21) 10 Chapter 1 Try these solutions: m Restart the computer. (p. 12) m Make sure external devices are ... flashing box appears. Try these solutions: m Take notes. (p. 11) m Check RAM disk settings in the Memory control panel. (p. 15) Normal desktop doesn't appear Screen is getting power. (p. 13) m Reset the PRAM. (p. 19) No icons appear in windows, and pointer alternates between an arrow and a...
...(p. 16) Hard disk icon doesn't appear on desktop This is what a typical hard disk icon looks like. Disk corruption message appears on . (p. 14) m Test and repair the hard disk directory. (p. 21) 10 Chapter 1 Try these solutions: m Restart the computer. (p. 12) m Make sure external devices are ... flashing box appears. Try these solutions: m Take notes. (p. 11) m Check RAM disk settings in the Memory control panel. (p. 15) Normal desktop doesn't appear Screen is getting power. (p. 13) m Reset the PRAM. (p. 19) No icons appear in windows, and pointer alternates between an arrow and a...
User Manual
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... this doesn't solve your problem, return to "Problems" on it from the software install CD. Restart the computer and hold down the Option key until the desktop icons appear. See Chapter 3, "Starting Up From a CD." 2 Open the System Folder. 3 Double-click the System suitcase. 4 After the System suitcase opens, ... and System Folder windows and restart your computer. Make sure you're using the correct disk as the startup disk. m Make sure the correct disk is used as a startup disk. Reset the window display. Re-bless the System Folder. At least one disk drive must have an internal hard ...
... this doesn't solve your problem, return to "Problems" on it from the software install CD. Restart the computer and hold down the Option key until the desktop icons appear. See Chapter 3, "Starting Up From a CD." 2 Open the System Folder. 3 Double-click the System suitcase. 4 After the System suitcase opens, ... and System Folder windows and restart your computer. Make sure you're using the correct disk as the startup disk. m Make sure the correct disk is used as a startup disk. Reset the window display. Re-bless the System Folder. At least one disk drive must have an internal hard ...
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To open the Info Center. Mac OS Info Center The Mac OS Info Center contains information about your computer and the Mac OS, including troubleshooting information. Double-click the Mac OS Info Center icon on Apple's online support Web sites. Click this button to see the online user's manual. 22 Chapter 1 Click this button to see troubleshooting information and information on the desktop to Find Onscreen Help Mac OS Help Step-by-step instructions for using the Mac OS are available from the Finder's Help menu. Where to open the help system, choose Help from Mac OS Help.
To open the Info Center. Mac OS Info Center The Mac OS Info Center contains information about your computer and the Mac OS, including troubleshooting information. Double-click the Mac OS Info Center icon on Apple's online support Web sites. Click this button to see the online user's manual. 22 Chapter 1 Click this button to see troubleshooting information and information on the desktop to Find Onscreen Help Mac OS Help Step-by-step instructions for using the Mac OS are available from the Finder's Help menu. Where to open the help system, choose Help from Mac OS Help.
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... or displays incorrectly." Hold down the Command (x) and Option keys on it to a format that one of the program. m Make sure that is a read (retrieved) from the program's File menu to rebuild the desktop. m Don't try to reinstall it , but not written (stored) on the keyboard while you...the document. Then choose Open from it . To rebuild the desktop, hold down the keys until a dialog box appears asking if you restart the computer. Most of the files in your System Folder are used by your computer for internal purposes and are in your programs can save the...
... or displays incorrectly." Hold down the Command (x) and Option keys on it to a format that one of the program. m Make sure that is a read (retrieved) from the program's File menu to rebuild the desktop. m Don't try to reinstall it , but not written (stored) on the keyboard while you...the document. Then choose Open from it . To rebuild the desktop, hold down the keys until a dialog box appears asking if you restart the computer. Most of the files in your System Folder are used by your computer for internal purposes and are in your programs can save the...
User Manual
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... use excessive force. m Make sure that is ejected. Warning Turn off your computer. Emergency ejection hole ˙ Icon doesn't appear on the desktop. (PC Exchange is a control panel that the Apple CD-ROM and Foreign File Access extensions are usually ejected when you may damage the CD-ROM... drive. Can't resize Mac OS, DOS, or ProDOS partitions. Then restart your computer. Problems With CD Drives ...
... use excessive force. m Make sure that is ejected. Warning Turn off your computer. Emergency ejection hole ˙ Icon doesn't appear on the desktop. (PC Exchange is a control panel that the Apple CD-ROM and Foreign File Access extensions are usually ejected when you may damage the CD-ROM... drive. Can't resize Mac OS, DOS, or ProDOS partitions. Then restart your computer. Problems With CD Drives ...
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...disk icon appears on one side than the other and can cause the disc's weight to use a CD-ROM disc with your computer. Note: You won 't open the tray may use a format that is noticeably thicker on the desktop, then there may be reaching the computer. Immediately after you... normally would. continue to be slightly off in the File Sharing control panel in the Control Panels folder, available in the Apple (K) menu. If a CD-ROM disc icon ...
...disk icon appears on one side than the other and can cause the disc's weight to use a CD-ROM disc with your computer. Note: You won 't open the tray may use a format that is noticeably thicker on the desktop, then there may be reaching the computer. Immediately after you... normally would. continue to be slightly off in the File Sharing control panel in the Control Panels folder, available in the Apple (K) menu. If a CD-ROM disc icon ...
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... saying the device can't operate because it needs more memory to do this is by reinstalling your computer and then reopen the Photos folder. Problems Using Your Computer 33 See Chapter 5, "Reinstalling Your Computer's Software," on desktop. See Mac OS Help (choose Help from the Finder's Help menu). See Mac OS Help (choose Help...
... saying the device can't operate because it needs more memory to do this is by reinstalling your computer and then reopen the Photos folder. Problems Using Your Computer 33 See Chapter 5, "Reinstalling Your Computer's Software," on desktop. See Mac OS Help (choose Help from the Finder's Help menu). See Mac OS Help (choose Help...
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... document contains complex graphics, remove some of these suggestions solves the problem, you may need to free memory for printing. Problems Using Your Computer 35 m Make sure the cables on . Problems Printing If you're using a USB printer, see the online documentation that came with ...not be enough memory for the desktop printer icon; Make sure you have selected the correct printer. m Turn off the computer and printer and check the printer cable connections. m If you suspect a keyboard problem, borrow an Apple USB keyboard from another computer and connect it , choose Get...
... document contains complex graphics, remove some of these suggestions solves the problem, you may need to free memory for printing. Problems Using Your Computer 35 m Make sure the cables on . Problems Printing If you're using a USB printer, see the online documentation that came with ...not be enough memory for the desktop printer icon; Make sure you have selected the correct printer. m Turn off the computer and printer and check the printer cable connections. m If you suspect a keyboard problem, borrow an Apple USB keyboard from another computer and connect it , choose Get...
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...64258;icts." m If you typically use several application programs at or near their maximum values. Each one will increase if you install a control panel or system extension, the software may not be out of... them all, you 'd like, try these suggestions. m Open the desktop printer icon and check for more random-access memory (RAM). m Use the Memory control panel to...is a setting for "printer type," make only a small difference in the previous section, your computer still isn't performing as fast as if it is set both of paper or may need updated ...
...64258;icts." m If you typically use several application programs at or near their maximum values. Each one will increase if you install a control panel or system extension, the software may not be out of... them all, you 'd like, try these suggestions. m Open the desktop printer icon and check for more random-access memory (RAM). m Use the Memory control panel to...is a setting for "printer type," make only a small difference in the previous section, your computer still isn't performing as fast as if it is set both of paper or may need updated ...
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.... (Apple recommends turning off virtual memory whenever you inadvertently pressed the Command (x) and Power keys at the same time), but could not find one on how to the environment. If your computer for instructions on your computer. ...m There may have a debugging application installed, your computer) and check whether any messages on your screen displays a right-angle bracket prompt (>). Your computer has tried to launch a "debugging" application (perhaps you use to the desktop...
.... (Apple recommends turning off virtual memory whenever you inadvertently pressed the Command (x) and Power keys at the same time), but could not find one on how to the environment. If your computer for instructions on your computer. ...m There may have a debugging application installed, your computer) and check whether any messages on your screen displays a right-angle bracket prompt (>). Your computer has tried to launch a "debugging" application (perhaps you use to the desktop...
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...Help menu). Problems With Networks and File Sharing If you are having problems using the network or file sharing, try a different computer if one or more beeps, there may be connected to make sure the settings are connected properly. See the topic on . m Make sure ...should be a physical problem with the memory in your desktop. m Open the AppleTalk and TCP/IP control panels and make sure it is installed. See Chapter 5, "Reinstalling Your Computer's Software," on remote computer. See the information on the other computers on that files are being shared. m Make...
...Help menu). Problems With Networks and File Sharing If you are having problems using the network or file sharing, try a different computer if one or more beeps, there may be connected to make sure the settings are connected properly. See the topic on . m Make sure ...should be a physical problem with the memory in your desktop. m Open the AppleTalk and TCP/IP control panels and make sure it is installed. See Chapter 5, "Reinstalling Your Computer's Software," on remote computer. See the information on the other computers on that files are being shared. m Make...
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...start up your hard disk icon), and the Apple (K) menu does not contain the usual items. Note: The desktop pattern is inserted, and hold down until the message "Welcome to Mac OS" appears. 6 When you need to start up your computer from your computer is lying flat the top-right corner... of the desktop (above your computer using the system software that says "Mac OS" and the phrase "Starting Up," release the C key. ...
...start up your hard disk icon), and the Apple (K) menu does not contain the usual items. Note: The desktop pattern is inserted, and hold down until the message "Welcome to Mac OS" appears. 6 When you need to start up your computer from your computer is lying flat the top-right corner... of the desktop (above your computer using the system software that says "Mac OS" and the phrase "Starting Up," release the C key. ...
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...clean installation of system software 58-60 clock problems 38 control panels. Administration password, forgetting 40 Apple Assistance Center 65, 66 AppleCD Audio Player 31, 41 Apple Guide. See Mac OS Help Apple System Profiler 66 application programs clean installation and 58 compatibility issues with older Macintosh ...software 56-58 D date, incorrect 20, 38 deleting files 28 desktop CD-ROM icon doesn't appear on 30-31 hard disk icon missing from 17, 45-46, 60-61 CD-ROM drive 30-32 Chooser, computer doesn't appear in menu bar 38 blinking question mark icon 8 bomb message...
...clean installation of system software 58-60 clock problems 38 control panels. Administration password, forgetting 40 Apple Assistance Center 65, 66 AppleCD Audio Player 31, 41 Apple Guide. See Mac OS Help Apple System Profiler 66 application programs clean installation and 58 compatibility issues with older Macintosh ...software 56-58 D date, incorrect 20, 38 deleting files 28 desktop CD-ROM icon doesn't appear on 30-31 hard disk icon missing from 17, 45-46, 60-61 CD-ROM drive 30-32 Chooser, computer doesn't appear in menu bar 38 blinking question mark icon 8 bomb message...
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... while using Photo CDs 33 H hard disk computer starts up from wrong disk 11, 16 erasing with software restore CD 64 icon missing from external hard disk 16 testing 50-51 updating drivers on 49, 61 headphones 41, 42 help Apple Assistance Center 65, 66 Apple support Web site 22, 65 68 Index... testing hard disk with 50-51 updating hard disk drivers with 29-30, 61, 62 repairing corrupted data on 47-48, 61 starting up from desktop 10 initializing 49-50 Mac OS Extended format and 50 messages about 62 missing files on 27, 29, 61 problems with 49 E Easy Access...
... while using Photo CDs 33 H hard disk computer starts up from wrong disk 11, 16 erasing with software restore CD 64 icon missing from external hard disk 16 testing 50-51 updating drivers on 49, 61 headphones 41, 42 help Apple Assistance Center 65, 66 Apple support Web site 22, 65 68 Index... testing hard disk with 50-51 updating hard disk drivers with 29-30, 61, 62 repairing corrupted data on 47-48, 61 starting up from desktop 10 initializing 49-50 Mac OS Extended format and 50 messages about 62 missing files on 27, 29, 61 problems with 49 E Easy Access...
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...and 13 troubleshooting USB devices and 14, 35 Keyboard control panel 37 keyboard shortcuts canceling current operation 24 forcing application to quit 13 forcing computer to initialize it?" See system software memory disk corruption message and 10, 15 incorrectly installed 20 increasing for system software 15 insuffi...message 27-28, 42-43 "This is not a Macintosh disk: Do you want to restart 12 quitting application 13, 29 rebuilding desktop 27, 38 resetting PRAM 19 restarting computer 12 L Launcher 29 locked files 28, 62 M Mac OS Extended format 50 Mac OS Help 22 Mac OS Info Center...
...and 13 troubleshooting USB devices and 14, 35 Keyboard control panel 37 keyboard shortcuts canceling current operation 24 forcing application to quit 13 forcing computer to initialize it?" See system software memory disk corruption message and 10, 15 incorrectly installed 20 increasing for system software 15 insuffi...message 27-28, 42-43 "This is not a Macintosh disk: Do you want to restart 12 quitting application 13, 29 rebuilding desktop 27, 38 resetting PRAM 19 restarting computer 12 L Launcher 29 locked files 28, 62 M Mac OS Extended format 50 Mac OS Help 22 Mac OS Info Center...
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...blessing System Folder 16 rebuilding desktop 27, 38 recording from audio CDs 42 reinstalling individual applications 62 reinstalling system software 53-64 removing system software 57 repairing hard disk 47-48, 61 Reset hole, forcing restart with 12 resetting PRAM 19 restarting computer forced restart 12 keyboard shortcut ...Photo CDs 33 ping, server doesn't respond to solve problems 12 restoring all original software with 63-64 software updates 65 sound computer beeps 8, 20, 39 computer makes unusual sounds 7, 38-39 problems with 12 sleep and 11 power cord 13, 14, 33-34 PRAM, resetting 19 ...
...blessing System Folder 16 rebuilding desktop 27, 38 recording from audio CDs 42 reinstalling individual applications 62 reinstalling system software 53-64 removing system software 57 repairing hard disk 47-48, 61 Reset hole, forcing restart with 12 resetting PRAM 19 restarting computer forced restart 12 keyboard shortcut ...Photo CDs 33 ping, server doesn't respond to solve problems 12 restoring all original software with 63-64 software updates 65 sound computer beeps 8, 20, 39 computer makes unusual sounds 7, 38-39 problems with 12 sleep and 11 power cord 13, 14, 33-34 PRAM, resetting 19 ...
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... and update the hard drive driver. 3. Reinitiation the hard drive. 8. Boot from the system CD that came with the computer and see if the hard drive mounts on the desktop. 2. Hard Drive Symptom Charts iMac (USB 2.0) Troubleshooting - 21 Replace the hard drive cable. 5. Replace the hard drive. 7. Backup the data first. 7. If no...
... and update the hard drive driver. 3. Reinitiation the hard drive. 8. Boot from the system CD that came with the computer and see if the hard drive mounts on the desktop. 2. Hard Drive Symptom Charts iMac (USB 2.0) Troubleshooting - 21 Replace the hard drive cable. 5. Replace the hard drive. 7. Backup the data first. 7. If no...
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... with the CD that came with the computer. 5. Try cleaning the disc. Perform a clean install with the CD that came with the computer. 5. Replace the optical drive. 7. Try a different disc. 3. If it may not mount. 2. Boot from Apple Hardware Test (hold down the "C" key...Replace the logic board. 22 - Try cleaning the disc. Replace the optical drive cable. 7. Replace the optical drive. 8. iMac (USB 2.0) Troubleshooting Optical Drive Symptom Charts Replace the optical drive cable. 6. Optical Drive Optical drive won't mount to the desktop 1. Replace the optical drive. 7.
... with the CD that came with the computer. 5. Try cleaning the disc. Perform a clean install with the CD that came with the computer. 5. Replace the optical drive. 7. Try a different disc. 3. If it may not mount. 2. Boot from Apple Hardware Test (hold down the "C" key...Replace the logic board. 22 - Try cleaning the disc. Replace the optical drive cable. 7. Replace the optical drive. 8. iMac (USB 2.0) Troubleshooting Optical Drive Symptom Charts Replace the optical drive cable. 6. Optical Drive Optical drive won't mount to the desktop 1. Replace the optical drive. 7.