Acer TravelMate P243-M Notebook Service Guide
Page 3
...;Computer output (text that is important to input, and error messages) are shown in bold italics. Example: At the prompt, type run -m Keyboard keys are shown in constant width. Example: After entering data, press Enter. The following conventions are used in this document: Book titles, directory...
...;Computer output (text that is important to input, and error messages) are shown in bold italics. Example: At the prompt, type run -m Keyboard keys are shown in constant width. Example: After entering data, press Enter. The following conventions are used in this document: Book titles, directory...
Acer TravelMate P243-M Notebook Service Guide
Page 5
... 1-10 Optional Items 1-11 Dimension and Weight 1-11 Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-27 Processor 1-27 Processor Specifications...
... 1-10 Optional Items 1-11 Dimension and Weight 1-11 Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-27 Processor 1-27 Processor Specifications...
Acer TravelMate P243-M Notebook Service Guide
Page 7
... Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard...
... Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard...
Acer TravelMate P243-M Notebook Service Guide
Page 9
... Replacing the Battery Pack 3-79 Replacing the Dummy Card 3-80 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16...
... Replacing the Battery Pack 3-79 Replacing the Dummy Card 3-80 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16...
Acer TravelMate P243-M Notebook Service Guide
Page 12
...Dimension and Weight 1-11 Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-...1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-28 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-29 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 Hard Disk Drive (AVL components) (Continued...
...Dimension and Weight 1-11 Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-...1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-28 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-29 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 Hard Disk Drive (AVL components) (Continued...
Acer TravelMate P243-M Notebook Service Guide
Page 19
... 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.5 hours ENERGY STAR® Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows 7 Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch...
... 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.5 hours ENERGY STAR® Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows 7 Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch...
Acer TravelMate P243-M Notebook Service Guide
Page 21
...;Weight and Pressure Acoustics Spillage Free Drop Shock and Vibration Electrostatic Discharge Immunity Keyboard-switch Life MTBF (mean time between failures) Environment 0 Temperature: Operating: 5 °C to 35 °C Non-operating: -20...
...;Weight and Pressure Acoustics Spillage Free Drop Shock and Vibration Electrostatic Discharge Immunity Keyboard-switch Life MTBF (mean time between failures) Environment 0 Temperature: Operating: 5 °C to 35 °C Non-operating: -20...
Acer TravelMate P243-M Notebook Service Guide
Page 22
Power button Turns the computer on and off. 3 Wireless button Turns the wireless on and off. 4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Click button The left and right buttons function like ...
Power button Turns the computer on and off. 3 Wireless button Turns the wireless on and off. 4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Click button The left and right buttons function like ...
Acer TravelMate P243-M Notebook Service Guide
Page 30
... three lock keys which can be to -full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. The keys function as a calculator (complete with some applications. 1-20 Hardware Specifications and ... down arrow keys are in numeric mode. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is in uppercase. Figure 1-9. Using the Keyboard 0 The computer has a close-to connect an external keypad.
... three lock keys which can be to -full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. The keys function as a calculator (complete with some applications. 1-20 Hardware Specifications and ... down arrow keys are in numeric mode. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is in uppercase. Figure 1-9. Using the Keyboard 0 The computer has a close-to connect an external keypad.
Acer TravelMate P243-M Notebook Service Guide
Page 31
... Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the keys. To simplify the keyboard legend, cursor-control key symbols are not printed on the upper right corner of the key caps. Hold while using cursor-control keys. Type the... Configurations 1-21 Embedded Numeric Keypad Desired access Num Lock on Num Lock off Number keys on embedded Type numbers in a normal manner. Table 1-8. Main keyboard keys Hold while typing letters on embedded keypad Hold while using cursor-control keys.
... Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the keys. To simplify the keyboard legend, cursor-control key symbols are not printed on the upper right corner of the key caps. Hold while using cursor-control keys. Type the... Configurations 1-21 Embedded Numeric Keypad Desired access Num Lock on Num Lock off Number keys on embedded Type numbers in a normal manner. Table 1-8. Main keyboard keys Hold while typing letters on embedded keypad Hold while using cursor-control keys.
Acer TravelMate P243-M Notebook Service Guide
Page 32
... desktop + < > + : Search for computers (if you are connected to a network domain), or switch users (if you are on the Windows Start button; Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Windows Logo key Application key Description Pressed...
... desktop + < > + : Search for computers (if you are connected to a network domain), or switch users (if you are on the Windows Start button; Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Windows Logo key Application key Description Pressed...
Acer TravelMate P243-M Notebook Service Guide
Page 33
... of the computer's controls like screen brightness and volume output. Switches display output between the display screen, external monitor (if connected) and both. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Turns the display screen backlight off . + + Brightness up...
... of the computer's controls like screen brightness and volume output. Switches display output between the display screen, external monitor (if connected) and both. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Turns the display screen backlight off . + + Brightness up...
Acer TravelMate P243-M Notebook Service Guide
Page 40
BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Insyde 1.00 W25Q16BV (16M-bit), W25Q32BV (32M-bit) 4MB Serial Flash Memory Insyde code base boot block non-shadow RAM support uEFI Low power consumption: single 2.7 to 3.6 V supply, 4mA active current,
BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Insyde 1.00 W25Q16BV (16M-bit), W25Q32BV (32M-bit) 4MB Serial Flash Memory Insyde code base boot block non-shadow RAM support uEFI Low power consumption: single 2.7 to 3.6 V supply, 4mA active current,
Acer TravelMate P243-M Notebook Service Guide
Page 65
... controller 0040 - 0043 System timer 004E - 004F Motherboard resources 0050 - 0053 System timer 0060 - 0060 Standard PS/2 Keyboard 0061 - 0061 Motherboard resources 0062 - 0062 Microsoft ACPI-Compliant Embedded Controller 0063 - 0063 Motherboard resources 0064 - 0064 Standard PS.../2 Keyboard 0065 - 0065 Motherboard resources 0066 - 0066 Microsoft ACPI-Compliant Embedded Controller 0067 - 0067 Motherboard resources 0070 - 0077 ...
... controller 0040 - 0043 System timer 004E - 004F Motherboard resources 0050 - 0053 System timer 0060 - 0060 Standard PS/2 Keyboard 0061 - 0061 Motherboard resources 0062 - 0062 Microsoft ACPI-Compliant Embedded Controller 0063 - 0063 Motherboard resources 0064 - 0064 Standard PS.../2 Keyboard 0065 - 0065 Motherboard resources 0066 - 0066 Microsoft ACPI-Compliant Embedded Controller 0067 - 0067 Motherboard resources 0070 - 0077 ...
Acer TravelMate P243-M Notebook Service Guide
Page 85
Press [ key before Acer logo disappears (Figure 2-18). Figure 2-19. Execute ClearPwd.EXE under the DOS mode. Press Power button. 2. Select Boot Option item 'USB HDD' as highlighted in ... and press Enter to Figure 2-21 5. System Utilities 2-19 When message Clear the SU Pws completely is displayed, supervisor password has been removed. Figure 2-18. Keyboard Key Location 3. BIOS Boot Option Meun 4. To reset the BIOS password, perform the following: 1. Refer to exit the BIOS Boot Option menu. Removing Insyde BIOS...
Press [ key before Acer logo disappears (Figure 2-18). Figure 2-19. Execute ClearPwd.EXE under the DOS mode. Press Power button. 2. Select Boot Option item 'USB HDD' as highlighted in ... and press Enter to Figure 2-21 5. System Utilities 2-19 When message Clear the SU Pws completely is displayed, supervisor password has been removed. Figure 2-18. Keyboard Key Location 3. BIOS Boot Option Meun 4. To reset the BIOS password, perform the following: 1. Refer to exit the BIOS Boot Option menu. Removing Insyde BIOS...
Acer TravelMate P243-M Notebook Service Guide
Page 98
... Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard...
... Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard...
Acer TravelMate P243-M Notebook Service Guide
Page 99
... the DIMM (Dual In-line Memory Module) Module3-72 Replacing the WLAN (Wireless Local Area Network) Module3-73 Replacing the Base Door 3-74 Replacing the Keyboard 3-75 Replacing the ODD (Optical Disk Drive) Module 3-77 Replacing the Battery Pack 3-79 Replacing the Dummy Card 3-80 3-3
... the DIMM (Dual In-line Memory Module) Module3-72 Replacing the WLAN (Wireless Local Area Network) Module3-73 Replacing the Base Door 3-74 Replacing the Keyboard 3-75 Replacing the ODD (Optical Disk Drive) Module 3-77 Replacing the Battery Pack 3-79 Replacing the Dummy Card 3-80 3-3
Acer TravelMate P243-M Notebook Service Guide
Page 103
Table 3-1. Main Screw List Size Quantity Acer Part No. M3.0*3.5 (NI) 4 86.TDY07.003 M2.5*6.0 23 86.A08V7.004 M2.5*4 (NI) 15 86.D01V7.001 M2.0*3.0 16 86.SA107.001 M2*2 4 86.... order. Observe the order of the sequence to avoid damage to any of the hardware components. For example, when removing the mainboard, remove first the keyboard, and the LCD module then disassemble the inside assembly frame in the succeeding disasembly sections illustrate the entire disassembly sequence.
Table 3-1. Main Screw List Size Quantity Acer Part No. M3.0*3.5 (NI) 4 86.TDY07.003 M2.5*6.0 23 86.A08V7.004 M2.5*4 (NI) 15 86.D01V7.001 M2.0*3.0 16 86.SA107.001 M2*2 4 86.... order. Observe the order of the sequence to avoid damage to any of the hardware components. For example, when removing the mainboard, remove first the keyboard, and the LCD module then disassemble the inside assembly frame in the succeeding disasembly sections illustrate the entire disassembly sequence.
Acer TravelMate P243-M Notebook Service Guide
Page 104
External Module Disassembly Process 0 External Modules Disassembly Flowchart 0 SD Dummy Card Battery ODD Module Keyboard Base Door WLAN Module DIMM Module HDD Module Figure 3-2. Screw List Step ODD Module Removal ODD Bracket Removal Base Door Removal WLAN Module Removal HDD Module Removal Size M2.5*6.0 M2.0*3.0 M2.5*6.0 M2.0*3.0 M3.0*3.5 Ni Quantity 1 2 4 1 4 Acer Part No. 86.A08V7.004 86.SA107.001 86.A08V7.004 86.SA107.001 86.TDY07.003 3-8 Machine Maintenance Procedures External Module Disassembly Flowchart Table 3-2.
External Module Disassembly Process 0 External Modules Disassembly Flowchart 0 SD Dummy Card Battery ODD Module Keyboard Base Door WLAN Module DIMM Module HDD Module Figure 3-2. Screw List Step ODD Module Removal ODD Bracket Removal Base Door Removal WLAN Module Removal HDD Module Removal Size M2.5*6.0 M2.0*3.0 M2.5*6.0 M2.0*3.0 M3.0*3.5 Ni Quantity 1 2 4 1 4 Acer Part No. 86.A08V7.004 86.SA107.001 86.A08V7.004 86.SA107.001 86.TDY07.003 3-8 Machine Maintenance Procedures External Module Disassembly Flowchart Table 3-2.
Acer TravelMate P243-M Notebook Service Guide
Page 109
... five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-8). Use the small flat-blade screwdriver to press downward on the palm rest (Figure 3-9). 3. Keyboard Latches 2. B A C Figure 3-9. Keyboard FPC 4. Remove the keyboard (C) from mainboard connector (B) (Figure 3-9). Machine Maintenance Procedures 3-13 Disconnect keyboard FPC (A) from base assembly (Figure 3-9). ! Keyboard Removal 0 Prerequisite: Battery Pack Removal...
... five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-8). Use the small flat-blade screwdriver to press downward on the palm rest (Figure 3-9). 3. Keyboard Latches 2. B A C Figure 3-9. Keyboard FPC 4. Remove the keyboard (C) from mainboard connector (B) (Figure 3-9). Machine Maintenance Procedures 3-13 Disconnect keyboard FPC (A) from base assembly (Figure 3-9). ! Keyboard Removal 0 Prerequisite: Battery Pack Removal...