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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 2
... Unlocking the HDD 2-22 Clearing the Password Check and BIOS Password 2-24 Crisis Utility SOP 2-26 When to Use the Crisis SOP 2-26 Creating a USB Flash Crisis Disk 2-26 Using the Crisis Utility Disk 2-28 Chapter 3. Table of Contents Chapter 1. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 i Jumper and Connector Locations Mainboard Top View 3-2 Mainboard Bottom View 3-3 LED Board View 3-4 IO Board View 3-5 HDD Board View 3-6 Clear CMOS...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 3
... Board Installation 5-45 LED Board Removal 5-47 LED Board Installation 5-49 Speaker Removal 5-51 Speaker Installation 5-53 Keyboard Removal 5-55 Keyboard Installation 5-57 Touchpad Removal 5-59 Touchpad Installation 5-61 Thermal Module Removal 5-63 Thermal Module Installation 5-64 LCD Module Removal 5-66 LCD Module Installation 5-69 DC-In Cable Removal 5-72 DC-In Cable Installation 5-73 LCD Bezel Removal 5-74 LCD Bezel Installation 5-76 LCD Panel Removal 5-78 ii Internal Microphone Failure 4-11 USB Failure (USB 2.0 4-12 Wireless/BT Function Test Failure 4-13 2-in-1 Card...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 10
... 1366 x 768 resolution LED-backlight TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Privacy Control • BIOS user, supervisor, HDD passwords • Kensington lock slot Storage Subsystem • Hard Disk Drive 320/500GB or larger • 2-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMedia Card™ (MMC) Graphics • Dual independent display support • 16.7 million colors • External resolution / refresh rates: HDMI® port up to 1920 x 1080: 60...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 19
.... This key has the same effect as clicking the right mouse button. Keyboard # Item 1 Caps Lock Key 2 Fn Function Key 3 Windows Key 4 Application Key Description When Caps Lock is on page 1-13. See Windows Key on , all alphabetic characters are typed in uppercase. Hardware Specifications and Configurations 1-12 Press to launch the Start menu. • When used with other key combinations to perform special functions. • Press to open the context menu of functions. Keyboard Basics 1 23...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 20
... on the toolbar. + Displays the system properties dialog box. + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Cycles through programs on a network). Windows Key The table below shows the different functions that Windows key combinations can do: Key Combination Table 1:2. Locks the computer (if you are connected to a network domain), or switch users (if you are not connected to items on the...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 21
... Combination Icon Description + Enables/disables wireless connectivity of your computer. Brightness Down Home End D2D Recovery + Left key + + + Decreases screen brightness. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Num Lock + Turns num lock on or off. Brightness Up + Right key Increases screen brightness. Press any key to access computer control functions such as screen brightness, volume, and multimedia playback controls. Volume Down + Down key Decreases audio volume. Scroll Lock + Turns scroll lock on or off .
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 22
... ENE KB9012 USBx14 3.3V 48MHz Port 1 LAN(GbE)/CardReader Broadcom 57785 PCI-Express x 8 Port 3 (PCIE2.0 5GT/s) 100MHz SATA x 6 (GEN2 3.0GT/S ,GEN3 6GT/S) 100MHz GEN3 Port 0 SATA HDD Conn. USB 2.0 conn x2 Port 2,3 Port 8 MINI Card WLAN Port 2 CMOS Camera Port 10 LS-8941P LED/B LS-8942P IO/B LS-8943P HDD/B Touch Pad Int.KBD TPM LS-8944P TPM/B Hardware Specifications and Configurations Power Circuit DC/DC Speaker SPI ROM x2 RTC CKT.
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 43
... item, use the up and down arrow keys. • To change the boot device without entering the BIOS utility, press F12 during POST (power-on the bottom of the screen. Help for a particular menu are in square brackets [ ]. System Utilities BIOS Setup Utility The BIOS Setup Utility is subject to specific models. However, if configuration problems occur, you can load default settings by pressing F9. The BIOS utility is prompted on the bottom of the menu options to...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 44
... 123456789 TravelMate B113 Series Acer A0BB1CDD23EF45G678HIJK9LM012NOP3 Rev. 3.7 F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:1. Displays the speed of the computer hardware information. Displays the system BIOS version. BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number 2-3 Description Displays the CPU (Central Processing Unit) type. Displays the ODD (optical disc drive) model name installed in...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 46
... screen. BIOS Main F9 Setup Defaults F10 Save and Exit Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery Wake on LAN SATA Mode Wi-Fi Bluetooth Card Reader USB ports Wired Lan Audio Camera Power-off USB Charge Battery Threshold [19:03:49] [01/01/2012] 2048 MB 128MB [Enable] [Enable] [Disable] [Enable] [Disable] [AHCI Mode] [Enable] [Enable] [Enable] [Enable] [Enable] [Enable] [Enable] [Disable] [20%] Item Specific Help This is from LAN (local area network). Select the SATA controller mode: AHCI or IDE. Enable or disable...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 47
Parameter USB ports Wired Lan Audio Camera Power-off USB Charge. Enable or disable the Power-off USB Charge Battery Threshold Description Enable or disable the USB ports. Enable or disable the Audio. Enable or disable the Camera. Set Battery Threshold of Power-off USB charge. System Utilities 2-6 Enable or disable the Wired LAN.
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 49
... when typing a password. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility. Characters do not appear on the screen. 3. The Setup Notice dialog box appears. Set Supervisor Password Enter New Password [ ] Confirm New Password [ ] Figure 2:4. Press F10 to Set. 6. Use the ↑ and ↓ keys to complete the password setting. Retype the password in the Enter New Password field. The Set Supervisor Password dialog box appears. Press Enter. Press Enter...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 52
.... Use ↑ and ↓ keys to select a device and press F5 or F6 to move it up the list. USB HDD : 6. Press to load the operating system. Information Main Security Boot priority order: 1. USB FDD : 4. Boot The Boot tab allows the user to configure the order of boot devices used to escape the menu F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:10. BIOS Boot F9 Setup Defaults...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 82
... all external devices including port replicators or docking stations. 9. Otherwise, continue to the next step. 8. Connect an external monitor to Power On Issues on page 4-3. Remove any memory cards and CD/DVD discs. 10. Otherwise, continue to the next step. 4. No Display Issues No POST or Video If the POST or video does not appear, perform the following : • Fans start up • Status LEDs illuminate 3. Make sure that internal display...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 83
... reduce display brightness. 2. Remove and reinstall the video driver. 6. Adjust the brightness to the User Manual for instructions on page 5-4). 13. Roll back the video driver to Maintenance Flowchart on adjusting the settings. Reseat the memory modules. 12. Run the Windows Memory Diagnostic from the operating system DVD and follow the on page 8-2. 4-5 Troubleshooting If the issue is faulty and should be replaced. 3. If the display is too dim at the highest brightness setting, the LCD is...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 88
..., right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Remove any recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. 10. Navigate to Online Support Information on -screen prompts to start Speaker Setup. Reinstall the Operating System. 12. 6. NOTE: If Speakers is selected as the default audio device (green check mark). If the issue is remains, repeat...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 95
... and reconnect the power and data cables between devices. 4. Run a complete virus scan using up to date software to Clearing the Password Check and BIOS Password on page 2-24. If the computer is more than one year old, replace the CMOS battery. 2. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS by shorting the CMOS connector. If the BIOS settings are still lost, replace the cables. 4-17 Troubleshooting Check if the...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 96
... is missing from the computer. 2. Perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Remove power from the BIOS, the drive may be defective and should be replaced. 6. If any FRU. 3. If the problem remains, replace the following : 1. Replace the Motherboard. 7. If the issue is still not resolved, refer...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 206
... KB SUPPORT PLATE PART NO. 60.SGYN2.003 60.SGTN2.002 60.SGZN2.002 60.SH0N2.002 60.M3AN2.002 60.SGYN2.004 33.SGYN2.001 HDD BRACKET 33.SGYN2.002 LCD BRACKET R&L 33.SGYN2.003 TBD TBD TBD KEYBOARD TBD TBD TBD Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black US International Texture KB.I100A.207 Keyboard ACER AF1S_A10B AF1S Internal...
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Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide


Page 216
...; An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of Acer's Notebook, Desktop and Server models including: • Service guides for ways to optimize and improve...

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  • Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide
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