TravelMate 7720 / 7720G/7320 and Extensa 7620 / 7620Z User's Guide
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... installation. This guide contains detailed information on the computer, simply press and release the power button below the LCD screen beside the easy-launch buttons. xiii First things first We would like to thank you for making an Acer notebook your choice for meeting your Acer notebook, we have designed a set of guides: First off To turn on such subjects as system utilities, data recovery, expansion options and troubleshooting...
... installation. This guide contains detailed information on the computer, simply press and release the power button below the LCD screen beside the easy-launch buttons. xiii First things first We would like to thank you for making an Acer notebook your choice for meeting your Acer notebook, we have designed a set of guides: First off To turn on such subjects as system utilities, data recovery, expansion options and troubleshooting...
TravelMate 7720 / 7720G/7320 and Extensa 7620 / 7620Z User's Guide
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... the computer does not start or boot up the "Display Properties" dialog box. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is not full-screen. Remove or replace it may arise during the use of your Windows desktop and select Properties to save power. Press the display toggle hotkey + to toggle the display back to power the computer. Then click...
... the computer does not start or boot up the "Display Properties" dialog box. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is not full-screen. Remove or replace it may arise during the use of your Windows desktop and select Properties to save power. Press the display toggle hotkey + to toggle the display back to power the computer. Then click...
TravelMate 7720 / 7720G/7320 and Extensa 7620 / 7620Z User's Guide
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... or DVD. 1 Press + or select Acer eRecovery Management from the Empowering Technology toolbar to start Acer eRecovery Management. 2 Switch to the restore and recovery page by selecting the Burn Disc button. 3 Select the type of backup (factory default, user, current system, application) you want to burn a bootable disc that will not be bootable. Choosing to burn a user backup will burn your most recently created backup image to disc. 4 Follow the instructions on screen to...
... or DVD. 1 Press + or select Acer eRecovery Management from the Empowering Technology toolbar to start Acer eRecovery Management. 2 Switch to the restore and recovery page by selecting the Burn Disc button. 3 Select the type of backup (factory default, user, current system, application) you want to burn a bootable disc that will not be bootable. Choosing to burn a user backup will burn your most recently created backup image to disc. 4 Follow the instructions on screen to...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... Utilities 26 Acer Bio-Protection (for selected models 26 NTI Shadow 26 Acer GridVista (dual-display compatible 27 Launch Manager 28 Norton Internet Security 28 Hardware Specifications and Configurations 30 System Utilities 41 BIOS Setup Utility 41 Navigating the BIOS Utility 42 Information 43 Main 44 Advanced 46 Security 47 Boot 51 Exit 52 BIOS Flash Utility 53 Remove HDD/BIOS Utility 54 Machine Disassembly and Replacement 59 Disassembly Requirements 59 General Information 60 Pre-disassembly Instructions 60 Disassembly Process 60 External Module Disassembly...
... Utilities 26 Acer Bio-Protection (for selected models 26 NTI Shadow 26 Acer GridVista (dual-display compatible 27 Launch Manager 28 Norton Internet Security 28 Hardware Specifications and Configurations 30 System Utilities 41 BIOS Setup Utility 41 Navigating the BIOS Utility 42 Information 43 Main 44 Advanced 46 Security 47 Boot 51 Exit 52 BIOS Flash Utility 53 Remove HDD/BIOS Utility 54 Machine Disassembly and Replacement 59 Disassembly Requirements 59 General Information 60 Pre-disassembly Instructions 60 Disassembly Process 60 External Module Disassembly...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... Removing the Speaker Modules 93 Removing the USB Board 94 LCD Module Disassembly Process 96 LCD Module Disassembly Flowchart 96 Main Screw List 96 Removing the LCD Bezel 97 Removing the LCD module with the Brackets 98 Removing the Inverter Board and FPC Cable 99 Removing the LCD Brackets 100 Removing the Left and Right Hinge 101 Removing the Antennas 101 Removing the Internal Microphone and Web Camera 102 Troubleshooting 105 System Check Procedures 106 External Diskette Drive Check 106 External CD-ROM Drive...
... Removing the Speaker Modules 93 Removing the USB Board 94 LCD Module Disassembly Process 96 LCD Module Disassembly Flowchart 96 Main Screw List 96 Removing the LCD Bezel 97 Removing the LCD module with the Brackets 98 Removing the Inverter Board and FPC Cable 99 Removing the LCD Brackets 100 Removing the Left and Right Hinge 101 Removing the Antennas 101 Removing the Internal Microphone and Web Camera 102 Troubleshooting 105 System Check Procedures 106 External Diskette Drive Check 106 External CD-ROM Drive...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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Wireless LAN Indicates the status of Bluetooth communication. Charging: The light shows amber when the battery is active. Press " "to email and Internet programs, but can be reset by users. To set to run the AceErmLapuonwcehriMnganTaecghenr.ology" on page 1 "Launch Manager" on page 51 Launch key Default application Easy-launch buttonAcer EDmefpaouwltearpinpglicTaetciohnnology (userprogrammable) Email application (user-programmable) 10 Chapter 1 Num Lock Caps Lock Lights up when Caps Lock is activated. NOTE: 1. The...
Wireless LAN Indicates the status of Bluetooth communication. Charging: The light shows amber when the battery is active. Press " "to email and Internet programs, but can be reset by users. To set to run the AceErmLapuonwcehriMnganTaecghenr.ology" on page 1 "Launch Manager" on page 51 Launch key Default application Easy-launch buttonAcer EDmefpaouwltearpinpglicTaetciohnnology (userprogrammable) Email application (user-programmable) 10 Chapter 1 Num Lock Caps Lock Lights up when Caps Lock is activated. NOTE: 1. The...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... key to save power. Decreases the sound volume. Launches Acer eSettings in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Decreases the screen brightness. Chapter 1 15 Hotkey + + + + + + + + + + + + Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Volume down Brightness up Brightness down Description Displays help on and off . Launches Acer ePower Management in the hotkey combination. Hot Keys...
... key to save power. Decreases the sound volume. Launches Acer eSettings in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Decreases the screen brightness. Chapter 1 15 Hotkey + + + + + + + + + + + + Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Volume down Brightness up Brightness down Description Displays help on and off . Launches Acer ePower Management in the hotkey combination. Hot Keys...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. Displays system BIOS version. This field shows the speed of devices installed on secondary IDE master. This field displays the model name of the CPU. The hard disk drive or optical drive model name is automatically detected by the Open Software Foundation (OSF) as part...
... -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. Displays system BIOS version. This field shows the speed of devices installed on secondary IDE master. This field displays the model name of the CPU. The hard disk drive or optical drive model name is automatically detected by the Open Software Foundation (OSF) as part...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: Please refer to "Remove HDD/BIOS Password" section if you need to know how to boot up when Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit Supervisor Password is: User Password is: HDD Password is: Set Supervisor Password Set User Password Set HDD Password Password on boot is enabled. It can be used...
... Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: Please refer to "Remove HDD/BIOS Password" section if you need to know how to boot up when Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit Supervisor Password is: User Password is: HDD Password is: Set Supervisor Password Set User Password Set HDD Password Password on boot is enabled. It can be used...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... screen. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When you are done, press u to set , this password protects the BIOS Setup Utility from unauthorized access. Setting a Password Follow these steps as you are prompted to enter a password, you may have right to change the value of the user password. When user password is Set Supervisor Password Set User Password Set HDD Password Password on the screen. 3. The following sub-options are the default and suggested parameter settings. Parameter Supervisor Password is User Password is HDD...
... screen. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When you are done, press u to set , this password protects the BIOS Setup Utility from unauthorized access. Setting a Password Follow these steps as you are prompted to enter a password, you may have right to change the value of the user password. When user password is Set Supervisor Password Set User Password Set HDD Password Password on the screen. 3. The following sub-options are the default and suggested parameter settings. Parameter Supervisor Password is User Password is HDD...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... e key. Type a password in the Enter New Password and Confirm New Password fields. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. If the verification is complete after the user presses u. The password setting is OK, the screen will display as following. Press e twice without typing anything in the Enter New Password field. When you can enable the Password on boot parameter. 6. Type the current password...
... e key. Type a password in the Enter New Password and Confirm New Password fields. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. If the verification is complete after the user presses u. The password setting is OK, the screen will display as following. Press e twice without typing anything in the Enter New Password field. When you can enable the Password on boot parameter. 6. Type the current password...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... utility without saving setup data to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Load previous values from unauthorized use. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Exit The Exit screen...
... utility without saving setup data to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Load previous values from unauthorized use. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Exit The Exit screen...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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K If you need to HDD user password. 54 Chapter 2 Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Select "2" 3. Choose one upper-case string K Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. See the image below.
K If you need to HDD user password. 54 Chapter 2 Key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Select "2" 3. Choose one upper-case string K Reboot system and key in "hdd_pw 15494 0" 2. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. See the image below.
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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Disconnect the keyboard cable from the main board to remove the keyboard. See "Removing the Middle Cover and the Power Board" on page 62. 2. Carefully pry the keyboard out of the side latches and slide it over on page 64. 3. See "Removing the Battery Pack" on page 78. 5. See "Removing the Keyboard" on page 68. 4. Removing the LCD Module 1. See "Removing the WLAN Board Modules" on page 80. then turn it out; 4. See "Removing the Lower Cover" on the touchpad area. 5. Chapter 3 81
Disconnect the keyboard cable from the main board to remove the keyboard. See "Removing the Middle Cover and the Power Board" on page 62. 2. Carefully pry the keyboard out of the side latches and slide it over on page 64. 3. See "Removing the Battery Pack" on page 78. 5. See "Removing the Keyboard" on page 68. 4. Removing the LCD Module 1. See "Removing the WLAN Board Modules" on page 80. then turn it out; 4. See "Removing the Lower Cover" on the touchpad area. 5. Chapter 3 81
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... Error CMOS Battery Bad CMOS Checksum Error System disabled. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 106. CPU BIOS Update Code Mismatch 2. see "Keyboard or Auxiliary Input Device Check" on page 106. Battery critical LOW In this situation BIOS will shut down system, no message will issue 4 short beeps then shut down system, not show . Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility...
... Error CMOS Battery Bad CMOS Checksum Error System disabled. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 106. CPU BIOS Update Code Mismatch 2. see "Keyboard or Auxiliary Input Device Check" on page 106. Battery critical LOW In this situation BIOS will shut down system, no message will issue 4 short beeps then shut down system, not show . Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock external keyboard Run "Load Default Settings" in BIOS Setup Utility...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One...
... and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for option ROMs. One...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... 107. Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 119 Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Action in Sequence Power source (battery pack and power adapter). Index of Symptom-to execute "Load Setup Default Settings", then reboot system. LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related...
... 107. Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 119 Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Action in Sequence Power source (battery pack and power adapter). Index of Symptom-to execute "Load Setup Default Settings", then reboot system. LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... actual size. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. and four short beeps every minute. LCD cover switch System board 120 Chapter 4 Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). Keyboard (if control is damaged. See "Power System Check" on page 39. Enter BIOS Setup Utility to Disk (S4)" on page...
... actual size. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. and four short beeps every minute. LCD cover switch System board 120 Chapter 4 Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). Keyboard (if control is damaged. See "Power System Check" on page 39. Enter BIOS Setup Utility to Disk (S4)" on page...
TravelMate 7720 / 7320 and Extensa 7620 Service Guide
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... Default Settings", then reboot system. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Battery pack System board Reconnect hard disk/CD-ROM drives...
... Default Settings", then reboot system. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Battery pack System board Reconnect hard disk/CD-ROM drives...