Acer Aspire V3-471 Notebook Service Guide
Page 5
... System Board Major Chips 1-27 Processor 1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-29 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 v
... System Board Major Chips 1-27 Processor 1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-29 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 v
Acer Aspire V3-471 Notebook Service Guide
Page 7
CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM...
CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM...
Acer Aspire V3-471 Notebook Service Guide
Page 9
... 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-17 CHAPTER 7 Model Definition and Configuration Acer Aspire V3-471 7-3 Acer Aspire V3-471G 7-52 ix
... 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-17 CHAPTER 7 Model Definition and Configuration Acer Aspire V3-471 7-3 Acer Aspire V3-471G 7-52 ix
Acer Aspire V3-471 Notebook Service Guide
Page 12
... System Board Major Chips 1-27 Processor 1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-29 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 DVD Super-Multi Drive 1-33 DVD Super-Multi Drive...
... System Board Major Chips 1-27 Processor 1-27 Processor Specifications 1-28 CPU Fan True Value Table 1-29 System Memory 1-29 Memory Combinations 1-29 Video Interface 1-30 BIOS 1-30 Keyboard 1-30 Hard Disk Drive (AVL components 1-31 Hard Disk Drive (AVL components) (Continued 1-32 DVD Super-Multi Drive 1-33 DVD Super-Multi Drive...
Acer Aspire V3-471 Notebook Service Guide
Page 18
...8X DVD+R, 4X DVD-RW, 4X DVD+RW, 5X DVD-RAM, 4X DVD+R DL, 4X DVD-R DL Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam with 1280 x 1024 resolution 720p HD audio/video recording Wireless and Networking 0 ...™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 4.0+HS Bluetooth® 2.1+EDR LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords...
...8X DVD+R, 4X DVD-RW, 4X DVD+RW, 5X DVD-RAM, 4X DVD+R DL, 4X DVD-R DL Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam with 1280 x 1024 resolution 720p HD audio/video recording Wireless and Networking 0 ...™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 4.0+HS Bluetooth® 2.1+EDR LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords...
Acer Aspire V3-471 Notebook Service Guide
Page 40
Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Built-in Intel ... for W25Q16BVSSIG; 4MB Serial Flash Memory for W25Q32BVSSIG Insyde code base boot block non-shadow RAM support uEFI Specification Acer GF4P_A10S keyboard 86-US/87-UK/91-JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect ...
Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Built-in Intel ... for W25Q16BVSSIG; 4MB Serial Flash Memory for W25Q32BVSSIG Insyde code base boot block non-shadow RAM support uEFI Specification Acer GF4P_A10S keyboard 86-US/87-UK/91-JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect ...
Acer Aspire V3-471 Notebook Service Guide
Page 66
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29 2-2
Acer Aspire V3-471 Notebook Service Guide
Page 67
...Item Specific Help area of the screen. Read parameter help is subject to Chapter 4, Troubleshooting when a problem arises. System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is pre-configured and optimized so most users do not need to run . The utility is a hardware configuration ...utility, press F2 during POST to Disabled. To change the boot device without entering BIOS Setup Utility, set to enter the multi-boot menu. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the ...
...Item Specific Help area of the screen. Read parameter help is subject to Chapter 4, Troubleshooting when a problem arises. System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is pre-configured and optimized so most users do not need to run . The utility is a hardware configuration ...utility, press F2 during POST to Disabled. To change the boot device without entering BIOS Setup Utility, set to enter the multi-boot menu. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the ...
Acer Aspire V3-471 Notebook Service Guide
Page 68
...: Inten (R) Pentium (R) CPU B960 @ 2.20GHz 2.20 GHz WDC WD3200BPVT-22JJ5T0 WD-WX41E81MHH17 HL-DT-ST DVDRAM GT51N V1.05 Intel V2126 ZQS01234567ZRAARVENBW3 ZQS_AssetTag_1234567890ABCDEFCDE Aspire V1 Acer 1111111111ABCDEF1234567890ABCDEF Figure 2-1. Table 2-1. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name...
...: Inten (R) Pentium (R) CPU B960 @ 2.20GHz 2.20 GHz WDC WD3200BPVT-22JJ5T0 WD-WX41E81MHH17 HL-DT-ST DVDRAM GT51N V1.05 Intel V2126 ZQS01234567ZRAARVENBW3 ZQS_AssetTag_1234567890ABCDEFCDE Aspire V1 Acer 1111111111ABCDEF1234567890ABCDEF Figure 2-1. Table 2-1. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name...
Acer Aspire V3-471 Notebook Service Guide
Page 69
Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier System Utilities 2-5
Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier System Utilities 2-5
Acer Aspire V3-471 Notebook Service Guide
Page 70
...) N/A N/A Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled System Utilities BIOS Main Parameter Description System Time BIOS system time in Figure 2-2. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in 24-hour format System Date BIOS system date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu Total...
...) N/A N/A Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled System Utilities BIOS Main Parameter Description System Time BIOS system time in Figure 2-2. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in 24-hour format System Date BIOS system date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu Total...
Acer Aspire V3-471 Notebook Service Guide
Page 71
BIOS Main (Continued) Parameter Description D2D Recovery Option to use D2D Recovery function Wake on LAN Option to use Wake-on-LAN feature SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 Table 2-2.
BIOS Main (Continued) Parameter Description D2D Recovery Option to use D2D Recovery function Wake on LAN Option to use Wake-on-LAN feature SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 Table 2-2.
Acer Aspire V3-471 Notebook Service Guide
Page 72
Table 2-3. Figure 2-3. BIOS Security Parameter Description Supervisor Password Is Supervisor password setting User Password Is User password setting HDD Password Is HDD password setting Set Supervisor Password Option ... Option to set user password Set HDD Password Option to set HDD password Option Clear or Set Clear or Set Clear or Set N/A N/A N/A 2-8 System Utilities BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD...
Table 2-3. Figure 2-3. BIOS Security Parameter Description Supervisor Password Is Supervisor password setting User Password Is User password setting HDD Password Is HDD password setting Set Supervisor Password Option ... Option to set user password Set HDD Password Option to set HDD password Option Clear or Set Clear or Set Clear or Set N/A N/A N/A 2-8 System Utilities BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD...
Acer Aspire V3-471 Notebook Service Guide
Page 73
...Retype the password in the Enter New Password field. NOTE: NOTE: Password on Boot Shows if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Figure 2-4. Use the ↑ and ↓... Refer to set to Enabled to activate password feature. 4. Press Enter. Setting a Password 0 Perform the following to Crisis Disk Recovery. BIOS Security (Continued) Parameter Description Password on Boot must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9). Set Supervisor Password 2. CAUTION: If Password-...
...Retype the password in the Enter New Password field. NOTE: NOTE: Password on Boot Shows if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Figure 2-4. Use the ↑ and ↓... Refer to set to Enabled to activate password feature. 4. Press Enter. Setting a Password 0 Perform the following to Crisis Disk Recovery. BIOS Security (Continued) Parameter Description Password on Boot must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9). Set Supervisor Password 2. CAUTION: If Password-...
Acer Aspire V3-471 Notebook Service Guide
Page 74
...Utilities Type current password in Confirm New Password field. 4. Figure 2-6. Computer sets Supervisor Password parameter to save changes and exit the BIOS Setup Utility. Press F10 to Set. Press F10 to Clear. 4. Type current password in Enter New Password field. The Set ...show as follows. 2-10 Figure 2-7. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit BIOS Setup Utility. Set Supervisor Password 2. Type new password in Enter Current Password field and press Enter. 3. Press Enter twice without typing ...
...Utilities Type current password in Confirm New Password field. 4. Figure 2-6. Computer sets Supervisor Password parameter to save changes and exit the BIOS Setup Utility. Press F10 to Set. Press F10 to Clear. 4. Type current password in Enter New Password field. The Set ...show as follows. 2-10 Figure 2-7. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit BIOS Setup Utility. Set Supervisor Password 2. Type new password in Enter Current Password field and press Enter. 3. Press Enter twice without typing ...
Acer Aspire V3-471 Notebook Service Guide
Page 76
... to select a device, then press to move it up the list, or to load the operating system. ATAPI CDROM: MATSHI TADVD-RAM UJ8B0AW 3. USB FDD: 4. BIOS Boot 2-12 System Utilities Network Boot: Realtek PXE B04 D00 5. Boot 0 The Boot tab allows changes to the order of boot devices used to move...
... to select a device, then press to move it up the list, or to load the operating system. ATAPI CDROM: MATSHI TADVD-RAM UJ8B0AW 3. USB FDD: 4. BIOS Boot 2-12 System Utilities Network Boot: Realtek PXE B04 D00 5. Boot 0 The Boot tab allows changes to the order of boot devices used to move...
Acer Aspire V3-471 Notebook Service Guide
Page 77
... without exiting. Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and ...save setup item changes to system. Figure 2-11. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. System Utilities 2-13 BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Load Setup Defaults Load setup default values for all setup items....
... without exiting. Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and ...save setup item changes to system. Figure 2-11. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. System Utilities 2-13 BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Load Setup Defaults Load setup default values for all setup items....
Acer Aspire V3-471 Notebook Service Guide
Page 78
... following to run Flash. 1. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used . Copy Flash Utility to finish loading BIOS Flash, do not boot system. Prepare a bootable USB HDD. 2. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used... system from bootable USB HDD. Perform the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system...
... following to run Flash. 1. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used . Copy Flash Utility to finish loading BIOS Flash, do not boot system. Prepare a bootable USB HDD. 2. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used... system from bootable USB HDD. Perform the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system...
Acer Aspire V3-471 Notebook Service Guide
Page 79
USB FDD: 4. Execute ZQS_106.EXE under DOS mode to a bootable USB HDD. 4. System Utilities 2-15 USB HDD: 6. Copy ZQS_106.EXE to update BIOS. 6. DOS Flash Utility 0 Perform the following to enter Setup Menu. 2. Insert the USB HDD and reboot computer. 5. Press F2 during boot to use the DOS .... USB CDROM: Item Specific Help Use or to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. Flash process begins as shown in Figure 2-13. Network Boot: Realtek PXE B04 D00 5. Select Boot Menu to escape the...
USB FDD: 4. Execute ZQS_106.EXE under DOS mode to a bootable USB HDD. 4. System Utilities 2-15 USB HDD: 6. Copy ZQS_106.EXE to update BIOS. 6. DOS Flash Utility 0 Perform the following to enter Setup Menu. 2. Insert the USB HDD and reboot computer. 5. Press F2 during boot to use the DOS .... USB CDROM: Item Specific Help Use or to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. Flash process begins as shown in Figure 2-13. Network Boot: Realtek PXE B04 D00 5. Select Boot Menu to escape the...
Acer Aspire V3-471 Notebook Service Guide
Page 82
...the Crisis Disk Recovery procedure or flashing the BIOS. Press any key to exit the menu. 2. This section provides details about removing Insyde HDD/BIOS passwords. Clear BIOS Password 3. CAUTION: If Password-on-Boot authentication is displayed, the BIOS password has been cleaned up. 2-18 ...System Utilities See Crisis Disk Recovery. Password Error Status To reset the BIOS password, perform the following: 1. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated. (Figure 2-16) Figure 2-16...
...the Crisis Disk Recovery procedure or flashing the BIOS. Press any key to exit the menu. 2. This section provides details about removing Insyde HDD/BIOS passwords. Clear BIOS Password 3. CAUTION: If Password-on-Boot authentication is displayed, the BIOS password has been cleaned up. 2-18 ...System Utilities See Crisis Disk Recovery. Password Error Status To reset the BIOS password, perform the following: 1. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated. (Figure 2-16) Figure 2-16...