Owner Guide 2nd Printing
Page 224
... action taken by an independent consulting firm. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is reviewed and, if it to the address provided on your vehicle ownership license. • The...administrator. Customer Assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of all documents and...
... action taken by an independent consulting firm. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is reviewed and, if it to the address provided on your vehicle ownership license. • The...administrator. Customer Assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of all documents and...
Owner Guide 2nd Printing
Page 225
...an oral presentation, indicate YES to question 6 on the application. Box 6248 Dearborn, Michigan 48121 225 Making a decision Board members review all requested information is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not a requirement and the Board will... While it may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Since the Board generally meets once a month, it is ...
...an oral presentation, indicate YES to question 6 on the application. Box 6248 Dearborn, Michigan 48121 225 Making a decision Board members review all requested information is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not a requirement and the Board will... While it may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Since the Board generally meets once a month, it is ...