Customer Assistance Guide 1st Printing
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... snow, are not eligible for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance for roadside assistance. Should you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. FORD EXTENDED SERVICE PLAN You can get more protection... To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 The service is the only extended service program with the Ford name on it in Puerto Rico and the Virgin Islands....
... snow, are not eligible for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance for roadside assistance. Should you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. FORD EXTENDED SERVICE PLAN You can get more protection... To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 The service is the only extended service program with the Ford name on it in Puerto Rico and the Virgin Islands....
Customer Assistance Guide 1st Printing
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... for ESP coverage. Repairs performed outside the United States and Canada are not satisfied with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. Your dealer has factory-trained technicians and the latest diagnostic equipment to service your continued satisfaction. If you are not eligible for certain...
... for ESP coverage. Repairs performed outside the United States and Canada are not satisfied with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. Your dealer has factory-trained technicians and the latest diagnostic equipment to service your continued satisfaction. If you are not eligible for certain...
Customer Assistance Guide 1st Printing
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... disputes • available free to help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is located • the year and make...vehicle • the vehicle identification number (VIN) listed on your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. A warranty dispute must be submitted to the Dispute Settlement Board before pursuing replacement or...
... disputes • available free to help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to owners and lessees of qualifying Ford Motor Company vehicles 4 This dispute handling procedure is located • the year and make...vehicle • the vehicle identification number (VIN) listed on your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. A warranty dispute must be submitted to the Dispute Settlement Board before pursuing replacement or...
Customer Assistance Guide 1st Printing
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...items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The ... Board may differ according to state law. What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Ford Motor Company reserves the right to review commercial vehicles) Complaints involving vehicles in states where the Dispute Settlement Board is ...
...items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The ... Board may differ according to state law. What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Ford Motor Company reserves the right to review commercial vehicles) Complaints involving vehicles in states where the Dispute Settlement Board is ...
Customer Assistance Guide 1st Printing
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... consulting firm. Contacting the Dispute Settlement Board Consumer candidates for review, a letter of the DSB's independent administrator Your dealership and a Ford Motor Company representative are recruited and trained by the Board. 6 What the Board needs To have the right to do so on your ...serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to the case • the year, make...
... consulting firm. Contacting the Dispute Settlement Board Consumer candidates for review, a letter of the DSB's independent administrator Your dealership and a Ford Motor Company representative are recruited and trained by the Board. 6 What the Board needs To have the right to do so on your ...serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all documents and maintenance or repair orders relevant to the case • the year, make...
Customer Assistance Guide 1st Printing
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... a foreign country, contact the appropriate foreign embassy or consulate. The Board also provides a form on consumers who may cause engine knocking or serious engine damage. Ford Motor Company is not responsible for your vehicle to them under state and federal law. The use of leaded fuel in subsequent legal proceedings that may... the Board usually meets only once a month, some cases may take longer than is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to the complaint, including oral presentations, if necessary.
... a foreign country, contact the appropriate foreign embassy or consulate. The Board also provides a form on consumers who may cause engine knocking or serious engine damage. Ford Motor Company is not responsible for your vehicle to them under state and federal law. The use of leaded fuel in subsequent legal proceedings that may... the Board usually meets only once a month, some cases may take longer than is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to the complaint, including oral presentations, if necessary.
Customer Assistance Guide 1st Printing
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...number (VIN) and new address with Ford Motor Company Export Operations. 8 If you are in North America and then relocate outside of the U.S. or Canada, register your vehicle in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help... you to the nearest Ford affiliate office. Customer assistance nearest Ford dealership. If the dealership cannot help you, they can direct you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 ...
...number (VIN) and new address with Ford Motor Company Export Operations. 8 If you are in North America and then relocate outside of the U.S. or Canada, register your vehicle in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help... you to the nearest Ford affiliate office. Customer assistance nearest Ford dealership. If the dealership cannot help you, they can direct you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 ...
Customer Assistance Guide 1st Printing
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EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9
EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9
Warranty Guide 1st Printing
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...your car or light truck to any remaining warranty coverages. When you need warranty repairs, Ford recommends that you take your 1997-model Ford or Mercury car or light truck. 1. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross ...). ¬ Noise Emissions Warranty which cover your vehicle begins with quality protection and service. Our commitment to you for warranty repairs. Introduction Ford Motor Company and your selling dealer, who wants to ensure that apply to your vehicle to your vehicle.
...your car or light truck to any remaining warranty coverages. When you need warranty repairs, Ford recommends that you take your 1997-model Ford or Mercury car or light truck. 1. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross ...). ¬ Noise Emissions Warranty which cover your vehicle begins with quality protection and service. Our commitment to you for warranty repairs. Introduction Ford Motor Company and your selling dealer, who wants to ensure that apply to your vehicle to your vehicle.
Warranty Guide 1st Printing
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... try to keep records and receipts indicating that a vehicle was damaged before he or she took delivery. Ford Motor Company may deny you warranty coverage if you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - MAINTAIN YOUR VEHICLE PROPERLY...
... try to keep records and receipts indicating that a vehicle was damaged before he or she took delivery. Ford Motor Company may deny you warranty coverage if you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - MAINTAIN YOUR VEHICLE PROPERLY...
Warranty Guide 1st Printing
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...during the warranty periods for refund consideration. 3 Federalized Territories; warranty. If this booklet apply to your vehicle. Ford Motor Company dealer for Bumper to your vehicle if: • it was originally sold or released by you, the owner of ...WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be paid by a Ford Motor Company dealership in the United States, U.S Federalized Territories, or Canada. In some cases, however, you travel with your vehicle ...
...during the warranty periods for refund consideration. 3 Federalized Territories; warranty. If this booklet apply to your vehicle. Ford Motor Company dealer for Bumper to your vehicle if: • it was originally sold or released by you, the owner of ...WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be paid by a Ford Motor Company dealership in the United States, U.S Federalized Territories, or Canada. In some cases, however, you travel with your vehicle ...
Warranty Guide 1st Printing
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... Warranty Start Date and lasts for five years or 50,000 miles, whichever occurs first. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are two types of damage: • If corrosion causes perforation (holes) in... on page 5. and is to cover paint damage due to a defect in factory-supplied materials or workmanship. During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or 6 Items or conditions...
... Warranty Start Date and lasts for five years or 50,000 miles, whichever occurs first. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are two types of damage: • If corrosion causes perforation (holes) in... on page 5. and is to cover paint damage due to a defect in factory-supplied materials or workmanship. During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or 6 Items or conditions...
Warranty Guide 1st Printing
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...warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will replace the tire. You will pay the tow charge under the other warranty. Ford will find your tire warranty with the owner literature supplied with Bumper to Bumper ...Coverage has ended - ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. For emergency roadside assistance, call 1-800-241-3673 (FORD). and if the problem is separate from the New Vehicle Limited Warranty, but the Program's time period runs concurrently with your new vehicle...
...warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will replace the tire. You will pay the tow charge under the other warranty. Ford will find your tire warranty with the owner literature supplied with Bumper to Bumper ...Coverage has ended - ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. For emergency roadside assistance, call 1-800-241-3673 (FORD). and if the problem is separate from the New Vehicle Limited Warranty, but the Program's time period runs concurrently with your new vehicle...
Warranty Guide 1st Printing
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...for sale in California or other emission-related assemblies. Where a warrantable condition exists, Ford will be made by Ford. is your car or light truck passes the inspection. In California, new motor vehicle must warrant the emission control system on pages 17-18, provided there has...or 70,000 miles (whichever occurs first): 17 EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your 1997-model vehicle. Your emission control system may be designed, built and equipped to explain the emission control system warranty on the Vehicle...
...for sale in California or other emission-related assemblies. Where a warrantable condition exists, Ford will be made by Ford. is your car or light truck passes the inspection. In California, new motor vehicle must warrant the emission control system on pages 17-18, provided there has...or 70,000 miles (whichever occurs first): 17 EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your 1997-model vehicle. Your emission control system may be designed, built and equipped to explain the emission control system warranty on the Vehicle...
Warranty Guide 1st Printing
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...8226; any vehicle which is not limited to conform - This warranty covers this truck as designed, built and equipped by Ford Motor Company, and is not covered by Ford Motor Company. at the time it for resale, this vehicle, as a basic stripped chassis, those having a Gross vehicle Weight...you have these legal rights also. Part 205, Subpart B). To the extent permitted by law, THIS WARRANTY IS EXPRESSLY INSTEAD of the U.S. Ford Motor Company warrants that - 8. with the U.S. For the life of the vehicle, this vehicle with all applicable Noise Control Regulations of any ...
...8226; any vehicle which is not limited to conform - This warranty covers this truck as designed, built and equipped by Ford Motor Company, and is not covered by Ford Motor Company. at the time it for resale, this vehicle, as a basic stripped chassis, those having a Gross vehicle Weight...you have these legal rights also. Part 205, Subpart B). To the extent permitted by law, THIS WARRANTY IS EXPRESSLY INSTEAD of the U.S. Ford Motor Company warrants that - 8. with the U.S. For the life of the vehicle, this vehicle with all applicable Noise Control Regulations of any ...
Warranty Guide 1st Printing
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... (such as: reimbursement for certain maintenance and wear items). You may buy Ford ESP from any participating Ford Motor Company dealer. NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your Bumper to ...network of more than 5,100 participating Ford Motor Company dealers. There are not eligible for details. 27 coverage for rentals; Ask your new car or light truck by Ford Motor Company. 9. Ford ESP is the only extended service program with the Ford name on it and the only service...
... (such as: reimbursement for certain maintenance and wear items). You may buy Ford ESP from any participating Ford Motor Company dealer. NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your Bumper to ...network of more than 5,100 participating Ford Motor Company dealers. There are not eligible for details. 27 coverage for rentals; Ask your new car or light truck by Ford Motor Company. 9. Ford ESP is the only extended service program with the Ford name on it and the only service...
Warranty Guide 1st Printing
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However, if your Customer Assistance Guide. This dispute handling procedure is important to Ford Motor Company and to enforcing state created rights or other rights which are and eligible owner of this program at any time without notice and without ... by state law, before pursuing replacement or repurchase remedies provided by following the three-step procedure outlined on the outlined on the inside cover of a Ford Motor Company vehicle in all states. A warranty dispute must be available in the United States. HOW DOES THE BOARD WORK? For a brochure/application, speak to your...
However, if your Customer Assistance Guide. This dispute handling procedure is important to Ford Motor Company and to enforcing state created rights or other rights which are and eligible owner of this program at any time without notice and without ... by state law, before pursuing replacement or repurchase remedies provided by following the three-step procedure outlined on the outlined on the inside cover of a Ford Motor Company vehicle in all states. A warranty dispute must be available in the United States. HOW DOES THE BOARD WORK? For a brochure/application, speak to your...
Warranty Guide 1st Printing
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Box 43360 Detroit, MI 48243 29 sometimes called "lemon laws" - To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any needed repairs before you give us the opportunity to receive a ...any defects or non-conformities that you pursue the remedies provided by your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. State warranty enforcement laws These state laws - In other states, Ford Motor Company requests that you have experienced with your vehicle. (This will give us the...
Box 43360 Detroit, MI 48243 29 sometimes called "lemon laws" - To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any needed repairs before you give us the opportunity to receive a ...any defects or non-conformities that you pursue the remedies provided by your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. State warranty enforcement laws These state laws - In other states, Ford Motor Company requests that you have experienced with your vehicle. (This will give us the...
Owner Guide 1st Printing
Page 4
... is our way of that concept with trust and respect. work must strive for excellence in our products - and in their safety and value - Introduction Ford's Commitment to You At Ford Motor Company, excellence is essential to our success. Our u Continuous improvement is the continuous commitment to achieve the best result possible.
... is our way of that concept with trust and respect. work must strive for excellence in our products - and in their safety and value - Introduction Ford's Commitment to You At Ford Motor Company, excellence is essential to our success. Our u Continuous improvement is the continuous commitment to achieve the best result possible.
Owner Guide 1st Printing
Page 6
.... Canadian Owners - A record log is not listed, think of the book and search in the alphabetical listing for keeping your dealer or by writing to Ford Motor Company of all services performed. 3 The Quick Index at the end of the book provides a page number following each item which indicates where detailed information...
.... Canadian Owners - A record log is not listed, think of the book and search in the alphabetical listing for keeping your dealer or by writing to Ford Motor Company of all services performed. 3 The Quick Index at the end of the book provides a page number following each item which indicates where detailed information...