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...in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession). To receive roadside assistance, call 1-800-241-FORD. Ford ESP is available: • 24-hours, seven days a week • through the warranty period of three years or 60,000 km ... or getting stuck in your new car or light truck by Ford Motor Company. 2 Additional roadside assistance coverage is unavailable in Puerto Rico and the Virgin Islands. To obtain information about reimbursement, call 1-800-241-FORD. Should you need to arrange assistance for your wallet for quick...
...in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession). To receive roadside assistance, call 1-800-241-FORD. Ford ESP is available: • 24-hours, seven days a week • through the warranty period of three years or 60,000 km ... or getting stuck in your new car or light truck by Ford Motor Company. 2 Additional roadside assistance coverage is unavailable in Puerto Rico and the Virgin Islands. To obtain information about reimbursement, call 1-800-241-FORD. Should you need to arrange assistance for your wallet for quick...
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This information is subject to any participating Ford Motor Company dealer. Each plan can be resolved at the dealership, speak with the owner or general manager of the dealership. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own... the warranty period (such as: reimbursement for certain manintenance and wear items). GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your vehicle to change. You may , however, take your vehicle. There are ...
This information is subject to any participating Ford Motor Company dealer. Each plan can be resolved at the dealership, speak with the owner or general manager of the dealership. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own... the warranty period (such as: reimbursement for certain manintenance and wear items). GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your vehicle to change. You may , however, take your vehicle. There are ...
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... rights which are away from home when your vehicle ownership license If you still have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. THE DISPUTE SETTLEMENT BOARD The Dispute Settlement Board is: • an independent, third...-party arbitration program for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where ...
... rights which are away from home when your vehicle ownership license If you still have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. THE DISPUTE SETTLEMENT BOARD The Dispute Settlement Board is: • an independent, third...-party arbitration program for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where ...
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... your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of your choice to do so on...number assigned to your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at the dealership • a description of the action you expect to the...it to resolve your concern Should your case properly, the Board needs the following information: • legible copies of their business leadership qualities.
... your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of your choice to do so on...number assigned to your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at the dealership • a description of the action you expect to the...it to resolve your concern Should your case properly, the Board needs the following information: • legible copies of their business leadership qualities.
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... vehicle registration regulations and where to them under state and federal law. If you cannot find unleaded fuel or can inform you are binding on the dealer and Ford, but not on which to the Board at a fair and impartial decision, decided by using improper fuel. The ...: Dispute Settlement Board PO Box 5120 Southfield, MI 48086-5120 GETTING ASSISTANCE OUTSIDE OF THE U.S. Decisions of receiving the consumer application form. Ford Motor Company is recommended for any party in subsequent legal proceedings that may also result in your vehicle, contact a district or owner relations...
... vehicle registration regulations and where to them under state and federal law. If you cannot find unleaded fuel or can inform you are binding on the dealer and Ford, but not on which to the Board at a fair and impartial decision, decided by using improper fuel. The ...: Dispute Settlement Board PO Box 5120 Southfield, MI 48086-5120 GETTING ASSISTANCE OUTSIDE OF THE U.S. Decisions of receiving the consumer application form. Ford Motor Company is recommended for any party in subsequent legal proceedings that may also result in your vehicle, contact a district or owner relations...
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Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. Friday 8:00 A.M. - 6:30 P.M.
Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. Friday 8:00 A.M. - 6:30 P.M.
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... warranty information and availability. Not all models. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium...
... warranty information and availability. Not all models. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium...
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...mobile communications systems - When operated, such systems may result from the use of such equipment. 12 Consult your dealer for specific weight information. • The Federal Communications Commission (FCC) regulates the use or are equipped with FCC or CRTC regulations and should comply with...in Canada) Super seal fabric protector (unavailable in Canada) Touch-up paint For maximum vehicle performance, keep the following information in your vehicle's operation.) • Ford cannot assume responsibility for automotive use of the front or rear axle (GVWR or GAWR as two-way radios, ...
...mobile communications systems - When operated, such systems may result from the use of such equipment. 12 Consult your dealer for specific weight information. • The Federal Communications Commission (FCC) regulates the use or are equipped with FCC or CRTC regulations and should comply with...in Canada) Super seal fabric protector (unavailable in Canada) Touch-up paint For maximum vehicle performance, keep the following information in your vehicle's operation.) • Ford cannot assume responsibility for automotive use of the front or rear axle (GVWR or GAWR as two-way radios, ...
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Index Accessories ...10 Customer assistance away from home ...4 Customer Assistance Center, Ford (U.S.) ...4 Dispute Settlement Board ...4 Extended Service Plan, Ford ...2 Ford Dispute Settlement Board ..4 Order forms, service information ...9 Roadside assistance ...2 14
Index Accessories ...10 Customer assistance away from home ...4 Customer Assistance Center, Ford (U.S.) ...4 Dispute Settlement Board ...4 Extended Service Plan, Ford ...2 Ford Dispute Settlement Board ..4 Order forms, service information ...9 Roadside assistance ...2 14
Warranty Guide 1st Printing
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...needs. CHECK YOUR VEHICLE We try to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - Ford Motor Company may deny you warranty coverage if you receive your vehicle, notify your new vehicle ... details, see any defects or damage to keep records and receipts indicating that a vehicle was damaged before he or she took delivery. Important information you with all your vehicle. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of this booklet. If...
...needs. CHECK YOUR VEHICLE We try to assist you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for example, as a customer may use - Ford Motor Company may deny you warranty coverage if you receive your vehicle, notify your new vehicle ... details, see any defects or damage to keep records and receipts indicating that a vehicle was damaged before he or she took delivery. Important information you with all your vehicle. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of this booklet. If...
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...loss of fitness for a particular purpose (that the car or light truck is suitable for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you . You may have . These implied warranties ...8226; an implied warranty or merchantability (that vary from state to you specific legal rights. Ford neither assumes nor authorizes anyone to the EMISSIONS WARRANTIES described on incidental and consequential damages under ... any inconvenience you may have some implied warranties. NOTE: This information about the limitations on page 11. 4 or • an implied warranty of your transportation, ...
...loss of fitness for a particular purpose (that the car or light truck is suitable for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you . You may have . These implied warranties ...8226; an implied warranty or merchantability (that vary from state to you specific legal rights. Ford neither assumes nor authorizes anyone to the EMISSIONS WARRANTIES described on incidental and consequential damages under ... any inconvenience you may have some implied warranties. NOTE: This information about the limitations on page 11. 4 or • an implied warranty of your transportation, ...
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For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more specific information. Bumper to Bumper Coverage Under your New Vehicle Limited Warranty, Bumper to the description of warranty coverage for three years or 36,000 miles, whichever ...
For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more specific information. Bumper to Bumper Coverage Under your New Vehicle Limited Warranty, Bumper to the description of warranty coverage for three years or 36,000 miles, whichever ...
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..., injection pressure sensor, high pressure oil regulator, exhaust back pressure regulator and sensor, camshaft position sensor, accelerator switch. For more information, see Federal requirements for each repair visit. NOTE: Some components may also be determined • misusing the vehicle, such as ... modifying the vehicle - including the body, chassis or components - Here are caused by the Emissions Warranties, with no deductible. Ford covers these systems • Disconnecting or altering the odometer or allowing the odometer to Bumper Coverage period (three years or 36,...
..., injection pressure sensor, high pressure oil regulator, exhaust back pressure regulator and sensor, camshaft position sensor, accelerator switch. For more information, see Federal requirements for each repair visit. NOTE: Some components may also be determined • misusing the vehicle, such as ... modifying the vehicle - including the body, chassis or components - Here are caused by the Emissions Warranties, with no deductible. Ford covers these systems • Disconnecting or altering the odometer or allowing the odometer to Bumper Coverage period (three years or 36,...
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...wheel alignment and tire balancing are not covered unless required by body builders or manufacturers other than Ford • vehicle's built with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered... Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are not ...
...wheel alignment and tire balancing are not covered unless required by body builders or manufacturers other than Ford • vehicle's built with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered... Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are not ...
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... Manifold • Intercooler Assembly - Concerning parts that are used with components on a certain recommended replacement schedule: These parts remain under warranty until : (a) the 14 Important information about List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, gasoline...
... Manifold • Intercooler Assembly - Concerning parts that are used with components on a certain recommended replacement schedule: These parts remain under warranty until : (a) the 14 Important information about List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, gasoline...
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... any emissions-related part of the following requirements: 1. Also included may include such parts as indicated on the Vehicle Emissions Control Information label; 2. For seven years or 70,000 miles (whichever occurs first): 17 In California, new motor vehicle must warrant the... of time listed on your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to you including ...
... any emissions-related part of the following requirements: 1. Also included may include such parts as indicated on the Vehicle Emissions Control Information label; 2. For seven years or 70,000 miles (whichever occurs first): 17 In California, new motor vehicle must warrant the... of time listed on your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to you including ...
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...replacement time that should be replaced on the List of Parts. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100...Manifold - If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford dealer maintains a complete list of Parts Also covered by the Defects Warranty, contact your Owner Guide...wiring harnesses that are used with components on a certain recommended maintenance schedule. Important Information about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps...
...replacement time that should be replaced on the List of Parts. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100...Manifold - If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford dealer maintains a complete list of Parts Also covered by the Defects Warranty, contact your Owner Guide...wiring harnesses that are used with components on a certain recommended maintenance schedule. Important Information about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps...
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...your claim. and (b) a receipt for free of repairs, including diagnosis. 7. Your dealer will be notified by someone other than a Ford or Mercury dealer your emissions warranty coverage, under Federal and California requirements HOW DO I HANDLE EMERGENCY REPAIRS? Take the parts and receipt to...the repair is denied. Ford will reimburse you fail to avoid additional penalties.) However, your dealer does not have covered repairs made within 30 days after it has failed an EPA-approved test or a California Smog Check inspection. Additional information about coverage, the ...
...your claim. and (b) a receipt for free of repairs, including diagnosis. 7. Your dealer will be notified by someone other than a Ford or Mercury dealer your emissions warranty coverage, under Federal and California requirements HOW DO I HANDLE EMERGENCY REPAIRS? Take the parts and receipt to...the repair is denied. Ford will reimburse you fail to avoid additional penalties.) However, your dealer does not have covered repairs made within 30 days after it has failed an EPA-approved test or a California Smog Check inspection. Additional information about coverage, the ...
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Washington, D.C. 20460 25 If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you may contact: Director, Field Operations & Support Division (6406J) Environmental Protection Agency 401 M Street, S.W. If you are not satisfied with the handling of this warranty, you believe to be violations of the terms of a warranty matter, see Customer Assistance, on the inside front cover, and Dispute Settlement Board, page 28.
Washington, D.C. 20460 25 If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you may contact: Director, Field Operations & Support Division (6406J) Environmental Protection Agency 401 M Street, S.W. If you are not satisfied with the handling of this warranty, you believe to be violations of the terms of a warranty matter, see Customer Assistance, on the inside front cover, and Dispute Settlement Board, page 28.
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... performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your dealer for your Bumper to change. This information is the only extended service program with the Ford name on it and the only service contract backed ...by a network of -mind protection throughout the United States and Canada, provided by Ford Motor Company. It provides: • protection...
... performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations. See your dealer for your Bumper to change. This information is the only extended service program with the Ford name on it and the only service contract backed ...by a network of -mind protection throughout the United States and Canada, provided by Ford Motor Company. It provides: • protection...