Barnes and Noble Support
Help and Support for Barnes and Noble 
Problems with Barnes and Noble?
Choose one of the following Barnes and Noble support options:
- Click the "Ask a Question" button to post a new question about Barnes and Noble
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Barnes and Noble.
Most Popular Barnes and Noble Questions
Refund For Undelivered Books
how do I get a refund for a book ordered but never delivered?
how do I get a refund for a book ordered but never delivered?
I Need To Change My Method Of Payment On My Nook
I need to change my current method of payment for my nook books immediately.
I need to change my current method of payment for my nook books immediately.
How Can I Buy Books At The Lowest Prices At Barnes And Nobles?
I read self-help books and would like to purchase books at the lowest prices.
I read self-help books and would like to purchase books at the lowest prices.
Are There Books Better Online Or At The Actual Store?
I love to read so of course I have tons of books and want to buy more. I know the books online are c...
I love to read so of course I have tons of books and want to buy more. I know the books online are c...
Can I Return A Book That's Damaged?
I bought a book from Barnes and Noble (at the store), not realizing that the book was damaged. Will ...
I bought a book from Barnes and Noble (at the store), not realizing that the book was damaged. Will ...
Most Recent Barnes and Noble Answers
Refund For Undelivered Books
You should contact either the seller or the courier services who was to deliver the books to you .
You should contact either the seller or the courier services who was to deliver the books to you .
Refund For Undelivered Books
You could go to https://help.barnesandnoble.com/ and ask
You could go to https://help.barnesandnoble.com/ and ask
Refund For Undelivered Books
I can't be very specific, as (at this writing) there's no identification of the seller with your que...
I can't be very specific, as (at this writing) there's no identification of the seller with your que...
How Can I Buy Books At The Lowest Prices At Barnes And Nobles?
use the search column on Barnes and Nobles, and input 'discounted books'
use the search column on Barnes and Nobles, and input 'discounted books'
Can I Return A Book That's Damaged?
B&N requires that the item be in its "original state." My guess is that the determination of "or...
B&N requires that the item be in its "original state." My guess is that the determination of "or...
All Barnes and Noble Questions
Can I Return A Book Without A Receipt?
I recieved duplicate books for Christmas and the people who gave them to me did nit keep their recei...
I recieved duplicate books for Christmas and the people who gave them to me did nit keep their recei...
(Posted by emmiejayadams300 8 years ago)
Gift Card?
I ordered three books yesterday(used) from the barnes and noble website, and this morning i got an e...
I ordered three books yesterday(used) from the barnes and noble website, and this morning i got an e...
(Posted by summerwoods 8 years ago)
How To Delete A Book In Samsung Nook?
SAMSUNG SM-T230NU is being used as a NOOK for buying and reading booksHow do we delete a book when w...
SAMSUNG SM-T230NU is being used as a NOOK for buying and reading booksHow do we delete a book when w...
(Posted by Mary Fryberger 8 years ago)
I Want To Cancel My Order
(Posted by emily41592 8 years ago)
Are There Any More Barnes & Noble That Are Not Closing Down?
(Posted by tryingtohelp24 8 years ago)
An Elderly Friend Of Mine Lost The Cord To Her Nook Book. Where Can I Get One?
(Posted by rarobbins46 8 years ago)
Cannot Log Into Barnes And Noble
When I try to go to Barnes and Noble Website, I get the message The requested URL was rejected. Plea...
When I try to go to Barnes and Noble Website, I get the message The requested URL was rejected. Plea...
(Posted by lincem 8 years ago)
How Do I Mail Back An Order For A Refund?
(Posted by zebo12345 8 years ago)
Why Is My Nook Asking Me To Register As If I'm A New Customer.
earliest model Irene Susan Cucchiara connected with David Cucchiara nook
earliest model Irene Susan Cucchiara connected with David Cucchiara nook
(Posted by vm3112000 8 years ago)
Telephone Number For Buying Department In Uk
AngiePlease could you emai me the telephone number for the person in charge of buying books to put o...
AngiePlease could you emai me the telephone number for the person in charge of buying books to put o...
(Posted by phoenixrainez2014 9 years ago)
Nook Will Not Charge
(Posted by shaq4shai 9 years ago)
Kids Club Membership Cancellation
What do I need to do to cancell my childs membership? Thank you.
What do I need to do to cancell my childs membership? Thank you.
(Posted by tayldj 9 years ago)
Redelivering A Book
How Long It Will Take For Redeliver A Book That Was Returned Because Of An Error In My Address That ...
How Long It Will Take For Redeliver A Book That Was Returned Because Of An Error In My Address That ...
(Posted by needyheart58 9 years ago)
Startup On Nook Is Frozen. Image Of Lock Is Locked
(Posted by bukahob 9 years ago)
Can't Access Library
Just got a new RCA 10 inch tablet, and downloaded the kindle app from the Google app store. I have a...
Just got a new RCA 10 inch tablet, and downloaded the kindle app from the Google app store. I have a...
(Posted by lastditcheffort37 10 years ago)