Question posted by Rosexiii on August 27th, 2011
Why Is The Same Password I've Been Using All Along Suddenly Invalid?
I have been trying to update apps & buy songs but everytime I enter the same password I've always used I'm informed it is invalid. What can I do to correct this?
Current Answers
Answer #1: Posted by tfarner7 on August 27th, 2011 2:47 PM
tfarner7
Member since:
April 2nd, 2011 Points: 429,880
Member since:
April 2nd, 2011 Points: 429,880
Hopefully you only have your caps lock on! Check this, it is a common mistake. Caps won't effect your other entries but passwords are case sensitive.
If not, you've been hacked. It isn't being publicized much, but this has become an increasing problem for Apple. If you have a credit card number stored with them - call the credit card company immediately. Check all your charges through Itunes and dispute any that you didn't make. Same with any PayPal information you may have on there. Then notuify iTunes via email to inform them of the situation. They should contact you within 24 hrs. Once you can get back onto your account - change your password.
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