eMachines EL1333G Support Question
eMachines EL1333G Support Question
Find answers below for this question about eMachines EL1333G.Need a eMachines EL1333G manual? We have 1 online manual for this item!
Question posted by eddienash1 on September 13th, 2011
Where Can I Get A Factory Restore Disc? Recovery Management Program Wont Work.
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Current Answers
Answer #1: Posted by kcmjr on September 13th, 2011 10:58 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
You may not be able to. Most manufacturers don't make them available due to licensing issues related to Windows being on the disks.
eMachines are make by Gateway. You'll need to call Gateway support to see if one is available.
General Support 800-846-2000
Additional Service and Support
Retail U.S. (English and Spanish)
Service and support for Gateway products purchased in the United States from a vendor other than Gateway 866-539-3901
Retail Canada (English and French)
Service and support for Gateway products purchased in Canada from a vendor other than Gateway 800-297-5980
Direct
Service and support for Gateway products purchased directly from Gateway 866-539-3901
International
International technical support 408-876-6001
Fee-Based Support
Answers by GatewaySM - Billed to Credit Card 800-229-1103
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related eMachines EL1333G Manual Pages
eMachines Desktop User's Guide - Page 4
...provides good protection from unexpected noise produced by a qualified technician to restore the product to service this product yourself, as opening or removing covers...
Warning! Refer all telephone lines from the equipment when not in damage and will often require extensive work by other nearby electrical devices that the new power cord meets the following the operating
instructions Note:...
eMachines Desktop User's Guide - Page 6
... more comfortable computer use . :
Note: The statement above is applicable only to carpal tunnel syndrome, tendonitis, tenosynovitis or other factors greatly increase the risk of working conditions, personal health and other musculoskeletal disorders. The following section provides tips for comfortable use
Computer users may lead to eMachines system with an ENERGY...
eMachines Desktop User's Guide - Page 10
... Modem (dial-up 33 Monitor 36 Mouse 37 Networks 38 Optical disc drives 38 Passwords 40 Power 40 Printer 41 Sound 42 Recovering your system 43 Creating recovery discs 44 Recovering pre-installed software and drivers . 45 Returning your system to its factory condition . 46 Telephone support 48 Before calling Customer Care 48 Self...
eMachines Desktop User's Guide - Page 13
..., recordable DVD, Blu-ray, or HD DVD drive. You can also configure the power button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type).
Plug a microphone into this jack. This jack is color-coded pink. Plug USB (Universal Serial Bus) devices...
eMachines Desktop User's Guide - Page 21
... track investments, read the news, download programs, and much more about using a Web page display program called a Web site. You can identify ...a link by clicking areas on a Web page called links or hyperlinks.
Web pages can contain text, animations, music, and other end of the modem cable into a telephone wall jack. (The modem will not work...
eMachines Desktop User's Guide - Page 35
... sure that it is turned on.
• If a peripheral device (such as a keyboard
or mouse) does not work, make sure that you followed each instruction.
• If an error occurs in a program, see the
program's printed documentation or the online help Customer Care in diagnosing and fixing the problem.
• If you added...
eMachines Desktop User's Guide - Page 36
... that all computers are
plugged into a powered electrical outlet and turned on.
• Make sure that indicate they are working. Audio
See "Sound" on page 38.
CD or DVD drives
See "Optical disc drives" on page 42. Most routers have installed the
required software. DVD drives
• See "CD or DVD drives...
eMachines Desktop User's Guide - Page 38
... while holding down and restart your expansion card. Type file management in the Search box, then press ENTER. A file was accidentally deleted If a file was emptied before you want to
restore, then click Restore. The file is restored to restore a file, the file cannot be restored. To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right...
eMachines Desktop User's Guide - Page 42
... cables and switch
boxes.
• Clean the keyboard by using it .
Memory
Help
For more information, see a "Memory error" message
• Use a third-party diagnostic program to replace it. A keyboard character keeps repeating or you know works to loosen a key that the keyboard port works.
• Reinstall the keyboard device driver.
eMachines Desktop User's Guide - Page 43
... surge
protectors from your telephone line, then check for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack.
Also make sure that ...temporarily disable the service. Modem (cable or DSL)
• See the documentation that all programs, then restart your
computer. Memory card reader
Drive letters for additional troubleshooting information. Modem (...
eMachines Desktop User's Guide - Page 45
...telephone number in your ISP for technical support.
• See if the modem works with a different
communications program. If reducing the connect speed lets you can connect on page 30. The... at which you connect, call your telephone service.
• Try connecting with just one program.
• Review the troubleshooting information
under "Internet" on this line, call your telephone ...
eMachines Desktop User's Guide - Page 48
... connect to your company computer department or network administrator for help.
For more information about setting up ,
then try again.
• Try a different disc. Chapter 3: Troubleshooting
The mouse works erratically
• If the mouse pointer begins moving
erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will...
eMachines Desktop User's Guide - Page 49
....
• Shut down and restart your computer. • Clean the disc. • Reinstall the device driver. • Make sure that the DVD program has
been installed on your computer.
• Make sure that the volume...controls are
turned off.
• Make sure that the disc label is configured
correctly by following the instructions in the drive documentation.
• Reinstall the device driver...
eMachines Desktop User's Guide - Page 50
... will not turn it on.
• Make sure that the power cord is on the disc, disc documentation, or disc packaging. The regional code on your DVD drive is connected securely to an electrical outlet, turned on, and working device, such as a lamp, into the outlet and turn on .
• If your computer is...
eMachines Desktop User's Guide - Page 53
... stopped working correctly.
Problem solving may be solved by following the information in the technical support pages at the factory, see that were pre-installed at www.emachines.com. Caution
To prepare your system). Recovery discs take some or all of the computer's software (also called recovering or restoring your computer for additional system recovery options...
eMachines Desktop User's Guide - Page 54
... Next. To reinstall using discs, you must create the set of recovery discs beforehand.
To create recovery discs: 1 Click (Start), All Programs, eMachines, then
click eMachines Recovery Management. The first disc begins recording, and you can watch its progress on each type of recovery disc as soon as "Windows Recovery Disc 1 of 2." Continue recording discs until the process is complete...
eMachines Desktop User's Guide - Page 55
... menu opens. 2 Click the Restore tab, then click Reinstall applications/drivers. The eMachines Application Recovery main menu opens.
3 Click Contents. You can recover using either your computer from the factory. Repeat this step for the item you are recovering from your pre-installed software and drivers: 1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management.
eMachines Desktop User's Guide - Page 56
... reinstall using either your hard drive or the recovery discs you have installed a replacement hard drive, see "...Windows OS and your original
hard drive is still working, see "Recovering from within Windows OS" on page...Programs, eMachines, then
click eMachines Recovery Management. eMachines Recovery Management opens. 2 Click the Restore tab, then click Restore system to factory default.
eMachines Desktop User's Guide - Page 57
... arrow keys to your computer.
5 Click OK. eMachines Recovery Management opens. 2 Click Restore system from the hard drive during startup. Recovering from , such as the hard drive or an optical disc.
3 Use your hard drive.
3 Click Next to restart your hard drive. Windows installs from the recovery disc you can select which device to start from...
eMachines Desktop User's Guide - Page 58
...recovery disc when prompted, then follow these recommendations before contacting Customer Care:
• Make sure that is turned on -screen prompts to " questions about
using a program, see the manufacturer's documentation and technical support resources.
• If you have "how to complete the recovery...as a keyboard
or mouse, does not appear to work, make sure that all cables are plugged in ...
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