Ebay Wont Load

ebay wont load on internet explorer or fire fox

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Answer #1: Posted by 1stLadyDawn on February 4th, 2012 4:27 PM

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1stLadyDawn

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Make sure you are using the latest versions of your operating systems (OS). You might have to update Internet Explorer and/or Mozilla Firefox because eBay only supports the latest versions.

We support the latest versions of Microsoft Internet Explorer (PC only), Mozilla Firefox, Google Chrome, and Apple Safari. If you're using an older browser or one that isn't supported, you may notice that some features on eBay don't work correctly. Per eBay.

For more information I refer you to the eBay page link here:
http://pages.ebay.com/help/account/browser.html

To check which OS you are using click on the My Computer icon on your desktop of from the Start menu. Right click the My Computer icon (monitor and tower pc image) and select properties. The System info will appear under General

I'm not sure about this site but you can get even more info at the next site: http://www.thismachine.info/

TO determin which version of Windows OS you are running you can press the Start button and type winver in the search button followed by enter. Or if running an older version, click Start, click Run and then type winver in the box followed by enter.

Some people have reported having problems using eBay when they are using Windows 7.

Have you contacted eBay Customer Support to ask to be transfered to Tech Support? Or to have Customer Support get an answer from Tech? Try looking for the answer at the pages below before calling http://pages.ebay.com/help/account/errors.html http://pages.ebay.com/help/account/errors.html#reporting

If they don't work for you, try calling: http://ocs.ebay.com/ws/eBayISAPI.dll?CustomerSupport and clock on the Contact eBay tab to get a phone number and the short one-time code number. Write down the number and call immediately.

I'm surprised that it won't load at all for you but there are some other issues: spyware and trojans - run a security check on you computer.

You might need to repair Internet Explorer or even reload it - Microsoft will help you with that. Begin by going to Start > Settings > Control Panel > select Add-Remove Programs (no, you're not removing it) scroll down to Microsoft Internet Explorer and highlight it. Click the Change/Remove tab and select REPAIR. OK/Yes. If it can repair, it will; if not you will need to take steps to reload it.

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