Question posted by dkrops on January 3rd, 2015
Retrieving Words With Friends Account
I forgot my password for Words with Friends. The only way to reset my password is for Zynga to send the reset password to my original registered email. Only, that original email has been deactivated and I can't access or re-activate. I've been trying to get a real person to explain this to no avail!! I want to keep my old account and my historical data. Is there a way to go about this?? Thx.
Current Answers
Answer #1: Posted by waelsaidani1 on January 4th, 2015 1:54 PM
To reset your password, visit this Password Reset Link where you will be prompted to enter the email address you registered with when you first started playing Words With Friends. An email will be sent immediately to your registered email address and you can reenter the game immediately.
If the Forgot Password website reports that it cannot find your account, perhaps you signed up with another email address? In some cases, we have seen players mis-type their emails when registering. If you have access to your old device, check the Account Settings menu to see what email address you originally registered with.
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