Question posted by deannaperagine on May 13th, 2013
$25. Giftcard, Where Are The Farm Bucks? I Redeemed A $25
Yesterday I redeemed a $25. giftcard for Farmville2. bought one baby gypsy horse. There were over 200 bucks still showing, when I went back online THERE were ONLY 100 farmbucks showing!
Please correct this situation!
thank you
Deanna
Current Answers
Answer #1: Posted by BusterDoogen on May 19th, 2013 9:39 AM
Questions/Concerns over City Cash?
Sometimes due to lag, unintended clicks, unexpected connection loss or loss of sync with the server, you may see an unexpected fluctuation in your CityCash balance. Not to worry, we are here to help. Please be sure to have the following information ready for us. If you send an e-mail (or speak to a representative) please be aware we have the tools to verify your recent purchases and if you would like us to research the issue for you, we'll be very happy to!
The most important things we could request you have ready for us are:
1- Last Purchase you remember making 2- What you expect your cash balance to be. 3- Approx. how much cash you gained/lost 4- Approx. when did this occur. Notes: Your feedback is very valuable to us. Any additional notes or comments you have on the matter can be expressed by clicking here
The most important things we could request you have ready for us are:
1- Last Purchase you remember making 2- What you expect your cash balance to be. 3- Approx. how much cash you gained/lost 4- Approx. when did this occur. Notes: Your feedback is very valuable to us. Any additional notes or comments you have on the matter can be expressed by clicking here
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