Please Remove A Cheating Player From My Farmville 2 Friends List

I spend fifty dollars every month, sometimes more. I can't get any customer support. When I try it says this is a premium service. How much do I have to spend to receive this service? I have other issues with the game. But I want this neighbor removed from my friends list. I only play on zynga and can not remove him. I'm very frustrated he has stolen over 18000 points 15000 of it was just posted on the county fair board. He is clearly cheating and it's aggravating me to the point that I want to quit. I was going to purchase farmbucks todays and stopped when I saw that he is cheating. Please help me with this issue so I can continue to play. Thank You Diane Justyak