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ZyXEL NSA320 Support Question

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Question posted by mcdowelljim on October 22nd, 2016

Lost Volumes On My Nsa320

Noticed one of my Raid drives was in a degrade mode so I selected repair and left it over night ... came back and the 320 was shut down ... powered back up but now I no longer have any internal volumes and no data files showing up in storage volume display ... tried accessing files from my pc via network and again no files found ... its as if the 320 has lost all pointers into the drives ... Help !!

Current Answers

Answer #1: Posted by waelsaidani1 on October 23rd, 2016 6:19 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
90
points
Try and do a firmware update

Related ZyXEL NSA320 Manual Pages

User Guide - Page 3

...67 Technical Reference ...151 Status Screen ...153 System Setting ...157 Storage ...161 Network ...175 Applications ...185 Package Management ...229 Auto Upload ...279 Dropbox ...293 Using Time Machine with the NSA 297 Users ...301 Groups ...307 Shares ...311 Maintenance Screens ...319 Protecting Your Data ...341 Troubleshooting ...343 Product Specifications ...361 Media Server User's Guide 3
User Guide - Page 5

...COPY/SYNC Button ...19 1.1.4 RESET Button ...19 Chapter 2 NAS Starter Utility for NSA221, NSA310, NSA320, and NSA325 21 2.1 Overview ...21 2.2 Starting the NAS Starter Utility ...21 2.3 NAS Seeker ......25 2.5.3 Directory of the NAS ...26 2.6 Import Files or Folders with zPilot ...27 2.7 Network Drive ...28 2.8 Manage the Device ...29 2.9 Configure System Settings ...29 Chapter 3 NAS Starter Utility...
User Guide - Page 18

... files are not using an eSATA hard disk, JBOD is the only storage method you can create a RAID 1 volume. If you are copied directly from the USB mass storage device to install and remove hard drives from the Internet. RAID 1 allows data recovery in a home network. Install one external SATA (eSATA) port. See Section 8.1.1 on page 161 for...
User Guide - Page 21

... screens are shown here as host name, IP, and so on page 29 for NSA310, NSA320, NSA325, and NSA221. The NAS Starter Utility receives the response packet that always listens and ...of any existing data in the hard disk before installing it to change it in your network. Make sure you plan to open a web help page about the NAS Starter Utility screens. The NSA's Server Name. Each...
User Guide - Page 24

...in to access the NSA. 24 Media Server User's Guide The default administrator username is...Network Drive Click this to confirm). Time Machine Click this to add the NSA as a network drive...password (and retype it to use , and remaining storage capacity. Shared Folder Click this to host pictures. ...2 NAS Starter Utility for NSA221, NSA310, NSA320, and NSA325 Table 2 NAS Starter Utility ...
User Guide - Page 25

... NAS Starter Utility configures the NSA. Table 3 NAS Starter Utility > Config LABEL DESCRIPTION Get IP automatically from DHCP server Select this and enter the primary and secondary DNS in your data. Assign IP Manually Select this if the NSA is for NSA221, NSA310, NSA320, and NSA325 4 Check your time zone and Greenwich Mean Time (GMT...
User Guide - Page 26

RAID 0 has the fastest read and write performance but if one , so they appear as network drives in Windows Explorer. After the NAS Starter Utility...Server User's Guide Select the ones you want to use as a single large disk. • RAID 0: Use this if you want maximum storage capacity and/or you have other means of protecting your data. Chapter 2 NAS Starter Utility for NSA221, NSA310, NSA320...
User Guide - Page 67

... Network, see page 67 • Windows 7 Network Map, see page 71 • Playing Media Files in Windows 7, see page 74 • Windows 7 Devices and Printers, see page 74 • Creating a Volume in a 2-Bay NSA, see page 77 • Creating a Volume...; How to Use the BackupPlanner, see page 138 5.2 Windows 7 Network To see your NSA in a Windows 7 home or work network: Media Server User's Guide 67
User Guide - Page 159

...server or the last time configured manually. Select this check box to access the Date/Time screen. Media Server User's Guide 159 Date Time Setup Manual Select this radio button to their defaults when power is lost... updated time from the time server or the last date configured manually. Current Date This field displays the date used by your ISP/network administrator if you click Apply....
User Guide - Page 163

... months or 32 reboots. All Volume data on the disk(s) will be lost . Disk Configuration This field shows which disks and data storage system the volume is Healthy, Resync, Recovering, Degraded, or Down. Create a USB Volume (1-bay models) Click this to format internal hard drives and create a new volume. Volume The NSA creates the volume name automatically. SATA/USB...
User Guide - Page 171

..., RAID 0 or RAID 1. Striping can be connected to one RAID 0 or RAID 1 volume • Choose JBOD for duplicate data. Mirroring setups always require an even number of drives. • Duplexing Like in mirroring, all data in the system is the breaking up somewhere else. • Choose RAID 1 if data security is included in order to understand storage systems. • Mirroring In a RAID...
User Guide - Page 172

... number of disks you to turn multiple different-sized drives into one , so they must be lost. Table 30 JBOD A1 B1 A2 B2 A3 B3 A4 B4 DISK 1 DISK 2 RAID 0 RAID 0 spreads data evenly across two or more disks (data striping) with one disk in a single RAID 0 volume. Data can be read performance is not as good as...
User Guide - Page 178

.... Wait until you see RAID and Data Protection on the NSA's rear panel and release it after you enable jumbo frames on the NSA. Primary DNS Server Type a primary DNS server IP address. HTTP (Web Configurator) Enable Another Web Select this option to choose a static DNS server address. Jumbo Frames Jumbo frames improve network performance. Click this...
User Guide - Page 186

.... • P2P download: Peer-to-peer files sharing protocol. 186 Media Server User's Guide iTunes Server The NSA iTunes server feature lets you use FTPES as a DLNA-compliant media server and/or an iTunes server. You do not have to download to your network play video, music, and photos from the Internet directly to the NSA...
User Guide - Page 243

... IP addresses that may be hosting malicious programs. Select Update IP Filter Table File from your NSA from accessing certain networks and IP addresses that are located in the eMule\Temp folder in this screen to enable IP filtering which prevents your local computer. Media Server User's Guide 243 Table 65 Applications > eMule...
User Guide - Page 320

... this screen. Table 111 Maintenance > Power LABEL DESCRIPTION Power Management Turn off when the power failed. 320 Media Server User's Guide A setting close to 100% is not recommended since the UPS would cause the NSA to shut down to set whether or not the NSA restarts when the power is 15 minutes. Select an option to the percentage...
User Guide - Page 336

...is not running. Disable DHCP client. Network NOTICE Interface %s was disabled. Network NOTICE Interface ppp0 will be disabled.Interface %s is disabled now., base_ud_iface Network NOTICE Network Config setting is active because of changing Port Group. Services NOTICE FTP server stops Services NOTICE FTP server starts 336 Media Server User's Guide Chapter 18 Maintenance Screens...
User Guide - Page 346

... factory default configuration. If there is 'nsa' followed by the number of your model ('nsa320' for five more seconds, then release it. If this occurs, you will have to ... you hear two beeps. Alternatively, if you have a DHCP server on the NSA. The reset process does NOT affect the volume settings, nor data stored on your network and you can access it's list of assigned IP addresses, ...
User Guide - Page 370

Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. 370 Media Server User's Guide Appendix A Setting Up Your Computer's IP Address 4 Click Manage network connections. 5 Right-click Local Area Connection and then select Properties.
User Guide - Page 383

... to configure your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network interface from the Info tab. Figure 221 Mac OS X 10.5: Network Utility Linux: Ubuntu 8 (GNOME) This section shows you are logged in as the root administrator. Media Server User's Guide 383 Appendix A Setting Up Your Computer's IP...

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